Always been there if I've needed. Had a few teething problems along the way which you would expect as the app grows and updates but Florin from Steadypay has been an absolute diamond. Professional, co... See more
Company replied
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Based on reviews, created with AI
Written by the company
London, United Kingdom
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Michael was very helpful and efficient thank you for your quick help
The app is terrible, i got accepted for £100 cash wave but there is a problem with the app where i cant accept the credit agreement. Ive left messages in the chat and also emailed but have had no response. Will amend my review if i get an update. Thanks.
Michael was very helpful as he always is he always provides great customer service
Really helpful responsive service when I needed it most 😄
I had a problem setting up my account but the chat agent who helped me (eugene) was very kind and patient whilst helping me. My problem got resolved in the end.
michael helped me wonders he was so fast and was great for having him respond to my matters
So helpful and informative
(Michael was very helpful)
Michael from monese thank you very much for your help and kindness and for your time and speed thanks again and have a wonderful day
Really good service very helpful and good help of Michael
Had an customer advisor called Michael who was very helpful with my query, he was quick and on point.
Ive had a little problem when requesting £100 loan as it went into my old account that is closed. Send a message on the Steadypay app and got the needed help. Michael was very thoughfull and explained everything. I had also receiced the money into the correct account and it took just 2 days as I was thinking it would take longer for them to check and to send the money into my correct account. Thank you very much Michael for your quick help and your quick way in helping me out. Keep it up always
I have never used them i tried to sign up and was unsuccessful and received email saying i owe them money and i have never once had a loan of them nor had any money in my bank from them.
I would completely avoid using any company that works with other is SteadyPay. I have tried to set up a payment plan after receiving a default email, after numerous attempts to contact them regarding being made redundant.
Just some automated AI phone line. Nobody has responded to my emails. Nobody has contacted me regarding whether my plan has been set up or not.
I have documented every single way email and phone call I have tried to make with this copmany and I will be taking this further.
Had a technical issue but contacted support team and Michael went above and beyond to sort it out for me within minutes. Thank you team!

Reply from SteadyPay
Further to my poor review of this business. They then tried to bribe me by offering me all my monthly payments back if I took down my 1 star review. I said I would rather lose the money so people are aware and they withdraw the offer of giving me my money back.
This is not how you do business and I will now be taking this further. Totally unacceptable and con artists.

Reply from SteadyPay
Michael in particular, has helped me on many occasions, and he never fails to follow up and fully ensure the situation in question is ultimately fully resolved!.
FANTASTIC!

Reply from SteadyPay
Maga was very helpful,and quick to respond thank you.

Reply from SteadyPay
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