StorageTreasures.com Reviews 23,298

Great platform, but buyer fees are a bit high I’ve had a good experience using StorageTreasures. The listings are clear, the bidding process works smoothly, and pickup has always been straightforwa... See more

Everything was simple and easy. The only thing I didn't like was, when scrolling through the storage units, if I clicked on one to look at, when I went back to scrolling, it would start back at the ve... See more

Overall I have had a good experience with your Auctions. One thing I don't like is sometimes the people taking the pictures i think deliberately Miss the mattress and box springs in the units! # 1 Fir... See more

Most facilities post numerous pictures that aid the bidder, but some post entirely too many pics, and anything that might be looked over are now accentuated. I also wish it were like other sites that... See more

Jennifer at 1549 superior ave Gave me great service she was straight forward to her Job caring and patient with me. Jennifer show great customer service and good quality and her work experience 👏 I... See more

An excellent auction experience from start to finish! The staff were incredibly helpful both in person and over the phone. The unit was exactly as described,honestly, it was even better than expected.... See more

This was my first aution that i won and My experience was great, I got there first thing was greeted by Bobby In Augusta Ga and every thing went very smooth he was very helpful and pleasant to me even... See more

If you need confirmation of what i said, just look how they responded... I've never seen more words that mean absolutely nothing. Storage Treasures is a disreputable company. If I'd any... See more

So I've always been curious about purchasing an auctioned storage unit. (01/29/26) I bid on 2 different units and I win both. Same day, I could only afford one unit that I bid on and won & at the time... See more

I have been wrongfully suspended. Although I picked up my storage unit WITH PROOF, I was still suspended without cause - stating that I did not pick up. I've been treated unfairly from the moment I pi... See more

My experience with storage treasures has been great. The only things I would say is to revise the basic membership. You still pay when you purchase an auction so why limit the benefits? I believe the... See more

I love working with Storagetreasures! My only complaint continues to be their policy on "second chance bidders." If the winning bidder cannot pay or pickup, ALL their bids should be DISQUALIFIED... See more

Membership price is too high. Text reminders have driven prices of rooms to ridiculous levels at the benefit of very few bidders, creating an environment where ignorant people big up rooms early and o... See more

This specific auction purchase was at a facility that had many closings on the same day. The manager set an appointment time that assured me prompt access and she held to it. Time is of the essence... See more

I bought a unit and the money was deducted from my account seconds before they cancelled the auction. It was a little frustrating because I couldnt reach a live person but upon digging, I learned my m... See more

It was easy to bid on liked my first experience on my winning bid. I do have to say the extra charges was a surprise though. I only expected to pay the winning bin price and the cleaning deposit but t... See more

It was easy to start bidding. It would be better if the map locations were the actual locations of each unit, every time, rather than the location of the company putting the unit up for sale. The proc... See more

The process has been incredibly easy and smooth. Even though I’m brand new to this, my experience with StorageTreasures has truly exceeded my expectations. As soon as I won a unit, all the necessary i... See more

This online Auction platform is easy to use, efficient, and offers an excellent and fair bidding system which allows for extra minutes to place a bid after a bidder has placed a last minute bid . This... See more

The property manager Mr Robert is amazing! He is so compassionate about his job and he works with his customers to help accommodate their needs due to circumstances. He is friendly and is always willi... See more

Here you go. These units are staged. They’re heavily gone through if you see a picture of a unit with boxes and its contents thrown piled up it’s because whoever the manager/employee is at the facilit... See more

the storage facility located at new cut road called storeall knowingly is auctioning off the storage units.. with full knowledge there entire building... not just 1 or 2 units but the entire building... See more

I don’t mind if people get their items back. It’s unfortunate, but I feel it’s not fair to auction everything out to the community. We’ll waste our time betting and watching when you can let the custo... See more

This place sucks they basically steal a persons things from storage ironic the price was 20 dollars then jumped to the exact amount I owed including fees this is totally rigged I bet on my own unit wa... See more

Pure incompetence customer service is very sorry they’re not helpful. There’s no responsibility accountability you make appointments and show up times and there’s no one there. There’s no one can help... See more

When calling in for support, support doesn’t really help with what is needed. There is also no way to report problems/grievances(internal or external). There are also simple things that could be don... See more

They locked me out of bidding after extending auction close time, also let an employee of the storage facility bid against me only after I made the first bid the last hour of the auction, it had been... See more

I won an auction at the Belair property and when I went to pick up the auction and the manager Idris said he was not available and would not be available for 2 days. Having said that I came the day he... See more

Beware Storage Treasures (Storageteasurs.com) allows scammers on there plattform that stages storage units to prop them up to look like there is huge value in them so buyers will bid thousands of doll... See more

Using sold "As-Is" in order to sell contaminated units. Fill with rat poop and pee with an overwhelming odor as soon as you open the door. Cubesmart in Coventry RI doesn't even have a valid phone numb... See more

Husband's account was suspended then a few days later mine was I couldn't figure out why. Come to find out I was suspended just because my account was associated with my husband's. So ya don't use a j... See more

Y'all don't care what happens to the bidders when u give mis information leaving the bidders and the storage owners clueless when someone win or trying to contact the storage manager Y'all do not... See more

I was unfairly treated by representative Kevin G. I expressed how I put in a max bid of $1,680 on a recent unit and my bidding didn't end, and ended up winning the unit a $1,980. I explained there mus... See more

It was noted in description this unit had some water damage , so some mold expected , but nothing mentioned about rodents , this unit was absolutely overcome with mice and their feces. It was Disgusti... See more

Communication throughout the process is awesome. The app is very easy to use. This is the first time using this app and there was no issues through out the process. The facilities reached rite out to... See more

First the auction went through and I won and after driving 180 mile to clean it out I find it had been robbed of some of the property after the pictures were taken and posted and but before I even op... See more

As far as the setup goes it's not bad. But the fees are alot higher then other platforms. But the biggest downfall is the search integration. Most auction location platforms have an interactive map th... See more

Storage treasures never supports or backs up the buyer! When storage facilities and people renting units have numerous scams against the buyers including bidding up the units and staging units not to... See more

Fun, never know what you will find and for how much. The $100 cleaning deposit has to be paid when you are at the location no exceptions with a debit or credit card, not cash. some times you are eveb... See more

Excellent lady at facility. This was my first storage unit auction.did not know there would be as much trash but on the other hand Excellent finds.i will be buying another.the only problem is see is t... See more

won an overpriced lot that turned out to have been cleaned by the staff, empty boxes from under electronic equipment, empty laptop backpacks... tell me, would you rent a storage unit to store empt... See more

Storage treasures as a whole was good experience. However Herlihy storage in Chillicothe Ohio 45601 unit was not a good experience. Phone number for storage unit was disconnected. When I looked up the... See more

My first time winning a storage auction. Marie at the Los Gatos storage, Diana and John at the Santa Cruz office are very helpful, professional, and delightful. What a great first experience. I wil... See more

i been long time buying on differents storages auctions sites and i been reading few reviews on people frustration they thinking people they going to left gold silver precious jewelry etc sometimes... See more

1/5 stars "AVOID Storage ⁦Treasures.com⁩ at all costs! I had a nightmare experience with their platform. After winning an auction, I was barred from bidding due to the storage facility's location... See more

This was my first time buying a unit. I was surprised how easy it was,The facility was clean. The guys at the front desk were very helpful The cleaning out is a little tedious but that is to be expect... See more

Storage Treasures is so easy to register to and to bid on a unit. Narrowing down the area you want to scan for units saves time and effort. Proxy bidding is also a way to maximize your final bid. P... See more

responding to your comment: no bid was within 5 minutes NOT 3 minutes signing up was very easy and the website is also very user friendly; however, I was not aware that if another bid is placed wit... See more

I guess it's in the fine print that they have the right to cancel an auction even after you win because the original owner came forward and paid. I'm still new to this but once a unit goes up for auc... See more