Strongway Gym Supplies Reviews 1,439

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the high quality of the products. Consumers consistently praise the company's products, highlighting their durability and overall value. People appreciate the effectiveness and reliability of the equipment, making it a worthwhile investment for their fitness needs. The delivery service is generally well-regarded, with many reviewers noting the speed and efficiency of the deliveries. The staff and customer service teams receive high marks for their responsiveness and helpfulness. Reviewers frequently mention specific employees, praising their dedication to resolving issues and providing excellent support.

Based on these reviews

Rated 5 out of 5 stars

Great piece of equipment once up. Delivery was very good also. Like so many others the instructions were awful and confusing, Strongway would do themselves a favour to have those rewritten as could be... See more

Rated 5 out of 5 stars

Single pulley 75kg weights machine: great product, great price, ok delivery (no time of day advised), FANTASTIC customer support by Manish. However, like everyone else, the instructions are awful. R... See more

Rated 5 out of 5 stars

Great equipment at good price, and delivered in super speedy time. The weights are made to fit an Olympic bar with a 2" hole. However, the weight bench has 1" bars, so the weights woble. Contacted the... See more

Rated 5 out of 5 stars

Quick delivery of multi gym, when we unpacked it one item was missing. We emailed the customer service team and even though it was a sunday Manish answered the email and got the item sent out. Receive... See more

Rated 5 out of 5 stars

Outstanding costumer service. I had a problem with my order and manish was amazing and he sorted out my issue easily without any issues. Would highly recommend using this company. I for sure would... See more

Rated 5 out of 5 stars

Fast delivery one piece.missing replaced fast. Instructions could be alot clearer top tip number all the nuts and bolts etc first will speed things up the head scratching pain of assembly is far outwe... See more

Rated 5 out of 5 stars

All good except that I was given two different delivery times. I thought that the later time had replaced the earlier one. It would have been helpful if it had been explained that the order had been s... See more

Rated 5 out of 5 stars

Ordered two pieces of equipment to make up a home gym in half our garage. Quick delivery and we found it no problem following the instructions to set the equipment up. Communication quick and reli... See more

Rated 5 out of 5 stars

Ordered a Smith Machine and got deliver quickly and box was missing, contacted them and replacement was sent out next day delivery by Manish who dealt with me. Courier problem but sorted promptly and... See more

Rated 5 out of 5 stars

I ordered the 100kg set which comes with weight bench, barbell and the set of weights..the items arrived via DPD within the 4 days as noted when ordering. I hadn’t of realised at first that they wou... See more

Rated 5 out of 5 stars

Equipment was delivered promptly, but one plastic item was cracked on receipt. An email including photo of damaged item was responded to quickly and replacement sent out immediately with no quibble. G... See more

Rated 5 out of 5 stars

Always very prompt & helpful replies from customer service, in this case Manish. I asked for assembly instructions in pdf format for my smith machine bought from Strongway & received exactly that wit... See more

Rated 5 out of 5 stars

I purchased the 32kg adjustable dumbbells recently and I'm so happy with them there amazing. Unfortunately one broke for no apparent reason so I contacted Strongway Gym Supplies. I dealt with Mani... See more

Rated 5 out of 5 stars

We are really impressed with our multi gym. You can do so much on it. It’s great quality and was straight forward to put together. Communication with strongway was excellent and the couriers they u... See more

Rated 5 out of 5 stars

Fantastic piece of equipment. Was a gift for our son and he was thrilled. We had a few issues with the build with one certain part but Manish was extremely helpful throughout and resolved the issue s... See more

Rated 5 out of 5 stars

I bought the Multi-Gym Squat Rack, Heavy Duty weight bench, Olympic bar and weight plates for my home gym and couldn’t be happier. The squat rack is sturdy and easy to use and the bench is also gre... See more

Rated 5 out of 5 stars

I cannot rate Manish enough for assisting me with the purchase of a new gym bench with leg curl and percher attachment plus weights and plus a barbell and barbell rack. I had a mixup with the order (... See more

Rated 5 out of 5 stars

I recently purchased some weight plates from Strongways Gym Supplies but I mistakenly ordered 2inch holes instead of 1inch. The service provided by Manish was excellent and I very soon received the... See more

Rated 5 out of 5 stars

I've just used the adjustable dumbbells wow what an absolute game changer. The changing between weights is seamless and smooth and they are so well made I think these are going to last a lifetime.... See more

Rated 2 out of 5 stars

The weights bench arrived quickly. I have been working on bikes and servicing my cars for more than 40 years, so I reckon I can assemble almost anything but this gave me great difficulty. The instruct... See more

Company replied

Rated 4 out of 5 stars

Poor delivery notifications, didn’t know what was being delivered from 1 week to the next. No heads up from delivery partner or strongs. I ordered a premium multi gym and not overly impressed with th... See more

Rated 3 out of 5 stars

The unit itself is great quality and sturdy - certainly more so than I was expecting. BUT installation was made MUCH harder by the lack of instructions. It came with an A5 poor printout with no w... See more

Rated 4 out of 5 stars

I purchased the Strongway Multi Gym with Weights - Multifunction Home Gym Machine. The product itself is fantastic and good quality for the price. Im only giving it 4 stars as the instructions wher... See more

Rated 4 out of 5 stars

Ordered a full cage rack with pulley system. Unfortunately the item arrived damaged from transit but the customer care team at strongway were fantastic, got me a new set of cables out within 2 days so... See more

Rated 5 out of 5 stars

Really good product 40kg adjustable dumbbells with stand. Much better than my last ones (argos 25kg). Manish extremely helpful getting exact measurements. Smooth transition of changing weights. Look... See more

Rated 3 out of 5 stars

As soon as I place my order, I asked for the equipment to be delivered on Friday. The equipment was delivered on Thursday, which meant that the equipment was left on the driveway & I had to carry/move... See more

Company replied

Rated 5 out of 5 stars

I placed 3 seperate orders which came in 7 different parcels, all within 3 days. One item did go missing but this was down to the courier not updating the tracking. I emailed Strongway about this and... See more

Rated 5 out of 5 stars

Had part of my order delivered and 1 dumbbell was missing. I contacted customer service via email and had a response very quickly from Manish he sorted the problem emailed confirmation and the missing... See more

Rated 5 out of 5 stars

Amazing! I have had the deleiveries in two separate periods all exactly the date the company said they would deliver. I was a little worried reading some reviews but Manish was in constant and quick r... See more

Rated 5 out of 5 stars

I ordered a 20kg dumbbell/barbell set on Amazon from Strongway. When it arrived unfortunately somewhere along it's travel to me, the box got soaked through and had an awful smell. I contacted them a... See more

Rated 5 out of 5 stars

Ordered 110kg of trigrip weights plates, an adjustable bench and a 6ft barbell. Bar didn’t arrive with the rest of the order but as soon as I contacted Manesh there was a replacement dispatched and it... See more

Rated 5 out of 5 stars

This kit is good quality at a budget price, very impressed. Shout out to Manish as well for helping me with some courier issues extremely promptly on new years day. Fantastic customer service and I'll... See more

Rated 5 out of 5 stars

I’ve ordered a few items. All arrived safely and well packaged. Recently received an incorrect order. They responded within a few hours of emailing and were quick to offer a solution and send out repl... See more

Rated 5 out of 5 stars

From when DPD supposedly lost my items, speaking to customer service it was quickly resolved. Manish sorted it out where I got my item the next day. Great communication keeping track of the item. Than... See more

Rated 5 out of 5 stars

Manish was fantastic from start to finish- I ordered the power rack bundle including 150kg plates, an Olympic bar and an adjustable bench on 18th August, it all arrived on 20th well packaged and deliv... See more

Rated 5 out of 5 stars

I ordered Cable Crossover Machine from Strongway in Jan-26. Order was communicated via email and delivered via DX promptly. DX failed to deliver 1 accessory (6 ft Barbell) on the same day. I sent an e... See more


Company details

  1. Sporting Goods Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym

About Strongway Gym Supplies

Written by the company

Welcome to Strongway Gym Supplies — your ultimate partner in fitness excellence. We are proud to be one of the leading suppliers of premium gym equipment, catering to athletes, fitness enthusiasts, commercial gyms, and home workout spaces worldwide.

At Strongway, our mission is simple: to empower strength, endurance, and transformation through the best quality gym products at unbeatable value. We believe that every journey to health and fitness deserves reliable, durable, and professional-grade equipment — and we are here to deliver exactly that.

🏋️ Our Product Range

From Smith Machines, Power Cages, Squat Racks, Multi-Gym Machines, to Barbells, Weight Plates, Weight Benches, Dumbbells, Adjustable Dumbbells, Kettlebells and Flooring Solutions, we offer a wide selection to fit all training needs. Every product we supply is carefully tested for durability, safety, and performance. Whether you are building a personal home gym or outfitting a large-scale fitness centre, Strongway Gym Supplies has the tools you need to succeed.

🌟 Why Choose Strongway Gym Supplies?

  • High-quality, commercial-grade equipment
  • Competitive prices with no compromise on quality
  • Expert advice from a team passionate about fitness
  • Fast, reliable shipping and outstanding customer service
  • Trusted by professional trainers, gym owners, and athletes worldwide

🛒 Ready to upgrade your fitness space?

Visit our store today 👉 https://strongway.co.uk/

🚚 Fast delivery available across the country!

💬 Customer Satisfaction at Our Core

Your feedback drives us. Every review, every success story, and every gym we help build fuels our commitment to excellence. We take pride in offering a seamless shopping experience backed by professional support at every step of your journey.

🔧 Expert Support

Not sure what you need? Our experienced team is ready to help design and equip your space with the right solutions for your goals. We're with you from selection to setup — and beyond.


Join thousands of fitness enthusiasts and industry professionals who trust Strongway Gym Supplies.
Stronger Together. Stronger With Strongway. 💪

Ready to Transform Your Gym?

Shop the best fitness equipment at unbeatable prices!

Shop Now

Promotions & Exclusive Offers

Free Shipping on ALL ORDERS

✅ "Free Shipping on ALL ORDERS" ✅ "Bundle & Save – Special Discounts on Gym Equipment Sets!" 🏆 "Rated #1 in Durable Gym Equipment by Fitness Experts!" 💪 "Over 100,000 Satisfied Gym Owners & Athletes!" 🔹 "5-Star Customer Service – Your Fitness, Our Priority!"

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Communucation dire

Communication is dire if something isn't right. Phone calls not returned, emails not responded to. I have a multigym which is not fit fir purpose as part missing. I will be contacting trading standards.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service from Strongway Gym Supplies!

I had such a positive experience dealing with Manish from Strongway Gym Supplies. Although I needed to return my order (through no fault of the company), the entire process was handled absolutely brilliantly.

Manish was incredibly helpful from start to finish. He arranged a courier collection for me, which meant I didn’t have to struggle carrying an extremely heavy box to a parcel shop, something I really appreciated. Communication was prompt and clear throughout, and I was given simple, step-by-step instructions that made everything stress-free.

My refund was issued within the advised timeframe, exactly as promised.

I wouldn’t hesitate to recommend Strongway Gym Supplies to anyone. Truly exceptional customer service — thank you again!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great equipment at good price

Great equipment at good price, and delivered in super speedy time. The weights are made to fit an Olympic bar with a 2" hole. However, the weight bench has 1" bars, so the weights woble. Contacted the company who advised I purchase adapters and they would reimburse me. Fantastic customer service, I'm very happy.

February 10, 2026
Unprompted review
Rated 3 out of 5 stars

Not forthcoming with installation instructions

The unit itself is great quality and sturdy - certainly more so than I was expecting. BUT installation was made MUCH harder by the lack of instructions.

It came with an A5 poor printout with no words, just blotchy pictures. Before putting together, I emailed asking if they had anything more detailed and they sent me a PDF version. Much better but still not great - and why not send it with the order?

When I started to put it together, most of the frame was obvious and could have probably done it without instructions, but when it came to the pulley system, part of the instructions were completely missing and it didn't even list the weight 'pin' at all or how it fixed from the weights to the pulley. When emailing them again, they had a installation video available - again, not sent to me at the time, but when I asked. It caused hours of extra time to put it together. All in all, frustrating.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding costumer service.

Outstanding costumer service.
I had a problem with my order and manish was amazing and he sorted out my issue easily without any issues.
Would highly recommend using this company. I for sure would use them again!
Thank you manish!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Good communication

From when DPD supposedly lost my items, speaking to customer service it was quickly resolved. Manish sorted it out where I got my item the next day. Great communication keeping track of the item. Thanks for all of your help.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Strongway Multi Gym with Weights

Great piece of equipment once up. Delivery was very good also. Like so many others the instructions were awful and confusing, Strongway would do themselves a favour to have those rewritten as could be so much easier. Only slight niggle is that it's a little noisier than expected where the weights go up and and down along the metal guiding bars which tends to be enhanced by the metal shields around them.

January 28, 2026
Rated 5 out of 5 stars

Great customer service

Equipment was delivered promptly, but one plastic item was cracked on receipt. An email including photo of damaged item was responded to quickly and replacement sent out immediately with no quibble. Great customer service.

January 28, 2026
Rated 5 out of 5 stars

A bit confusing.

All good except that I was given two different delivery times. I thought that the later time had replaced the earlier one. It would have been helpful if it had been explained that the order had been split so that there were two separate deliveries.

January 28, 2026
Rated 5 out of 5 stars

Fantastic customer service.

Fantastic customer service.
I ordered the wrong set of dumbells and within 7 days had them collected and a replacement set.
Adjustable dunbells 32kg 2kg increments are a great piece of kit, no issues whatsoever.

January 27, 2026
Rated 5 out of 5 stars

Top class after sales customer service - Purchased Cable Crossover

I ordered Cable Crossover Machine from Strongway in Jan-26. Order was communicated via email and delivered via DX promptly. DX failed to deliver 1 accessory (6 ft Barbell) on the same day. I sent an email to Strongway and prompt response was received with another confirmation of DX delivery arranged for next day. The Barbell turned out to be wrong in measurement and did not fit the crossover J-Hooks. Again Strongway promptly arranged a collection and issued a refund. A guy named Manish helped mostly with email responses and initiating prompt actions. The crossover is of very good quality and all is well so far. I feel confident due to their prompt responses that if I am to face any problem with this crossover in future, they would provide good customer support.

January 25, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look