Superladystar Reviews 4,795

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product's quality and find the items well-made, comfortable, and beautiful. Consumers also appreciate the unique styles and often receive compliments when wearing the products. The delivery service is generally well-regarded, with many people noting fast and efficient shipping, especially around the holidays. People report that the service is excellent, with quick and helpful responses to inquiries. While opinions on the order process are mixed, many customers find it easy and appreciate the company's updates on delivery status. Some reviewers mentioned issues with sizing consistency and occasional delays, but overall, the sentiment towards the company's products and services remains highly positive.

Based on these reviews

Rated 5 out of 5 stars

I look forward to ordering more shoes from superladystar! When I ordered PayPal put the wrong address, but their customer service replied within 24 hours of my emails. The shoes themselves are gorgeou... See more

Rated 5 out of 5 stars

I received my rainbow walking boots yesterday (they have a name but that's what I call them!) and my stunning embossed turquoise boots today, absolutely stunning! Superb quality, even the stitching on... See more

Rated 5 out of 5 stars

I saw someone wearing this gorgeous boots and asked where she got them from. Great selection altho large sizes go fast, I did make an error not realizing price was in US currency however still good va... See more

Rated 5 out of 5 stars

Love these unique shoes. Get so many compliments. Was concerned about sizing, but they run true to size and fit great. Very comfortable! I am always skeptical when ordering from an Instagram ad, but I... See more

Rated 5 out of 5 stars

These boots are beautiful, comfortable, and fit great! I was worried they were not going to be delivered in time for the wedding I am attending because they were held up in US Customs and then there... See more

Rated 5 out of 5 stars

My boots are beautiful. It took a little longer than I expected to receive them, but that is not a problem really. Thank you. I always recommend you to my friends in South Africa - unfortunately the... See more

Rated 5 out of 5 stars

The shoes I chose were lightly decorated but still have colorful, folk art vibe. The shoes arrived in less than 3 weeks of shipping, they are well-made and fit comfortably. The ankle on one shoe is a... See more

Rated 5 out of 5 stars

The product is well made, receives rave reviews and are comfortable to wear all day. There was a little gap in information between making the order and shipping, but once it was out the door, trackin... See more

Rated 5 out of 5 stars

I didn't realize my boots were being hand made so I became a little impatient waiting for them to arrive. When I received them I was very pleased with how they felt on my feet, how they look, the qual... See more

Rated 1 out of 5 stars

Standards have slipped in quality control. Ordered 3 pairs all size 39. One pair fit perfectly, one pair 1 size too small & one pair 2 sizes too large - all marked size 39. No responsibility or accoun... See more

Rated 5 out of 5 stars

Absolutely gorgeous boots! They are well made and so comfortable as well as being so beautiful! Ordering was very easy and they are true to size. Delivery was very quick, came before they were estimat... See more

Rated 1 out of 5 stars

This company needs to be shut down! Took ages for my boots to come. When they arrived they look lovely but are definitely not real leather as advertised. Instead they are a hard synthetic material... See more

Rated 5 out of 5 stars

Gorgeous shoes - better than in the pictures.. fast delivery, well packaged for protection and they fit beautifully. Super comfortable and high quality and they are jus so pretty with the floral cut... See more

Rated 5 out of 5 stars

Have made multiple purchases over the past few years. All items have been excellent quality and good value. Delivery times have been reasonable and goods have arrived in perfect condition. Products ar... See more

Rated 5 out of 5 stars

I needed to change my size for my boot after my order and they were more than accommodating. They located several options for the size change and I now have the most beautiful pair or Vintage Handmade... See more

Rated 4 out of 5 stars

Gorgeous styles unlike anywhere else, comfortable, too. My second pair. The longer delivery time is a known quantity; no surprises, no foul. Same for that "new shoe smell." They just get some time... See more

Rated 5 out of 5 stars

Responsive company, the first pair was a bit small, so for the price of shipping they sent me another pair that is the right size. Shipping takes awhile but the boots are exactly as advertised, high q... See more

Rated 5 out of 5 stars

Beautiful shoe and comfortable to wear right from the start. I was concerned about a chemical smell coming off the shoe and contacted customer service. I received a prompt reply and explanation. After... See more

Rated 1 out of 5 stars

I ordered shoes that were made from hard faux leather and so uncomfortable I knew I could never wear them. When you order they say you will get refund if not satisfied, but reality is you have to pay... See more

Rated 2 out of 5 stars

We ordered two pairs of the same model in different labeled sizes to compare fit. Both were marked EU 39, but the pair labeled US 8.5 arrived physically smaller than the pair labeled US 8. In o... See more

Rated 4 out of 5 stars

The ordering was easy enough, and the boots are true to the illustration on your site. The boots are superb, fit well and feel great, the leather quality is excellent. I wore them straight away on... See more

Rated 4 out of 5 stars

Lovely sandals and wonderful colours. Well made as have been all my other purchases. My only gripe about Superlady Star is that they advertise products that are not available on the website. When co... See more

Rated 1 out of 5 stars

Misleading Listing – Poor Quality and Terrible Return Policy I ordered shoes from Superladystar. The sizing was fine, but the shoes were not as described—cheap-looking, poor quality, and nothing li... See more

Rated 5 out of 5 stars

Whenever I order a pair of shoes or boots, I always receive my items in a timely manner. I have several pair and enjoy wearing them all with jeans and shorts. I also wear them with dresses and skirt... See more

Rated 4 out of 5 stars

These shoes are lovely. I tried them on and they seem comfortable enough though the real test is wearing them for the event I bought them for. I haven't actually worn them so I can't give an in-depth... See more

Rated 5 out of 5 stars

The shoes are gorgeous and everyone who sees me wearing them, compliments me on their artsy, creative and gorgeous designs. It's nice to wear art that is also comfortable - a rare treat. And when a... See more

Rated 5 out of 5 stars

Everything was quick - despite me being in another country. I got regular delivery updates and delivery was surprisingly fast. When they arrived, the shoes/boots were as divine as they looked on the w... See more

Rated 1 out of 5 stars

Easy enough to pay for these reviews became what I got in the mail as absolute garbage! Stinky garbage at that!! Only a tiny bit is the embossed leather boots I ordered were actually leather - it... See more

Rated 5 out of 5 stars

I have several pairs of these beautifully crafted shoes and boots. They are extremely well made and comfortable. They look like a one of a kind when I have them on. I always receive positive comments... See more

Rated 5 out of 5 stars

My boots are absolutely beautiful! Well made, light and comfortable from the first day I wore them. I do wish they had a little bit of an arch support so I put orthotics in them, but otherwise they ar... See more

Rated 5 out of 5 stars

The boots fit better than I expected, they ran a bit larger than needed. They arrived smelling so strongly of chemicals that I had to put them in an unused room for two weeks till the odor subsided. I... See more

Rated 5 out of 5 stars

I have 4 pairs of shoes and never stop getting compliments, but I recently bought this incredible purse and I'm crazy about it. What's incredible is the quality of it. I'm tired of fake leather wea... See more

Rated 5 out of 5 stars

I absolutely love my embossed mandala wallet. The quality is amazing as its genuine leather. The detail on the mandala is so intricate and beautiful and the green is a beautiful shade and my favorite... See more

Rated 5 out of 5 stars

The boots are beautiful, I love them & have received so many compliments. They are also very comfortable & true to size. The service was great & when I had enquiries regarding the delivery my emails... See more

Rated 5 out of 5 stars

Took a long time to arrive, but it was during holidays. Nonetheless I LOVE every item purchased thus far (8 boots and shoes) in regards to quality, style, fit, and customer service. They are beautiful... See more

Rated 5 out of 5 stars

First of all, the quality of the shoes and boots is up and above anything I can find here in the States. The chic and fashion-forward designs are so beautifully done. And last of all, they always fit... See more

Rated 5 out of 5 stars

These boots are fabulous, in love with the style fit and colour. On-line ordering was easy and the company kept me up to date with delivery notices. They fit perfectly from the off, no blisters, no... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Shoes, Handmade Real Leather Boots & Sandals, Bohemian Boots & Sandals, Splicing Pattern Block Zipper Ankle Boots, Soft And Comfortable, Handmade High-quality Bags.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super comfy

I bought the brown lace-up victorian style high heel boots. Super comfy. A little glittery too, which is not visible in the photos. It would be great if they had smelled less horrible, though. All shoes from here smell super bad at arrival and have to rest out-door for at least a week before usage, to take away the smell.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

This company needs to be shut down

This company needs to be shut down! Took ages for my boots to come. When they arrived they look lovely but are definitely not real leather as advertised. Instead they are a hard synthetic material which makes them very uncomfortable and absolutely stink! I have had to put them outside as the smell is so strong. How do they get away with this false advertising? From what I have read on other reviews there is no point in contacting customer service as they are useless but I will give it a go.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

These boots

These boots, are by far, the most comfortable boots I've ever owned. Trust me on this because I've owned alot of boots. Lol, I'm kinda of a shoe freak!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I look forward to ordering more shoes from superladystar! When I ordered PayPal put the wrong address, but their customer service replied within 24 hours of my emails. The shoes themselves are gorgeous!! They are well-made, comfortable, and simply beautiful! I’ve gotten so many compliments on them. I feel amazing whenever I wear them. Definitely worth it!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Worth the wait.

I didn't realize my boots were being hand made so I became a little impatient waiting for them to arrive. When I received them I was very pleased with how they felt on my feet, how they look, the quality of material, and the craftsmanship. They are so worth waiting for them to be made and delivered.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Superlady Star doesnot do refunds!

Superlady Star doesnot do refunds!! They will email and email and email about an exchange. Happy to exchange as long as you pay them $30USD for the exchange items. I purchased a pair of sandals and they were fine, But when I purchased their boots I found my high arch made them too tight to wear. After many many emails telling me to pay up and get an exchange I demanded a refund and sent the boots back to them. As per the address provided by them. This morning those same shoes were on my doorstep!
After I paid for return postage to Hong Kong. There were the boots. Everything is in Chinese - I dont know why they were not delivered. Never again. I wonder if these shoes are made in China in sweat shops. Their customer service shows no humanity.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Wallet Customer service review

my initial order was lost during delivery. but your customer service person replaced it very quickly and without a headache !! i received the replacement and its perfect !

February 2, 2026
Unprompted review
Rated 4 out of 5 stars

arrived in timely matter

arrived in timely matter, fit was good. Have not worn them yet. Took one star off for smell, but I think that it will fade. (paint type smell)

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

My boots are beautiful

My boots are beautiful. It took a little longer than I expected to receive them, but that is not a problem really. Thank you.
I always recommend you to my friends in South Africa - unfortunately the exchange rate makes them expensive but they are so beautiful and fit so nicely that is worth the spoil of purchasing now and then!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

These boots are beautiful

These boots are beautiful, comfortable, and fit great!
I was worried they were not going to be delivered in time for the wedding I am attending because they were held up in US Customs and then there was a huge winter storm that further delayed delivery but SuperLady came through and expedited the rest of the journey. They arrived in time and I could not be more pleased. Excellant product and Excellant service.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent birthday gift

Bought these off an advertisement. I was leary as always but I'm so happy with my purchase. I bought purple leather boots for my wife. They are true to size and stunning. She was over the moon with the fit and quality. I will buy again for sure. Also customer service was great when I had questions

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes, so soft comfortable inside. Stunning patterns and colours. So well protected for postage. Thank you.

January 16, 2026
Unprompted review

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