Taxfix Reviews 18,447

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the polished and professional service, often mentioning the ease and speed of filing their tax returns. Many consumers found the app user-friendly, intuitive, and efficient, highlighting its ability to simplify complex tax topics into understandable terms. People also valued the accuracy of the refund calculations and the helpfulness of the English user language for expats. However, some reviewers have mixed opinions regarding the price, service, and refund amounts. A few users reported issues with the app's accuracy in complex situations, such as supporting family members abroad, and expressed concerns about discrepancies between initial estimates and final refunds. Some consumers also mentioned that the app can become more complicated and expensive over time, with limited support for certain expenses.

Based on these reviews

Rated 4 out of 5 stars

Had a great polished quick professional experience from Accountant Lillian Skinner . She provided a great service . 5 stars no complaints. My only concern is the platform software of Taxfit doe... See more

Company replied

Rated 4 out of 5 stars

I love TaxFix and have been using it for several years. Its intuitive and relatively easy to use. Its quick and I always get the refund within a few weeks. I have removed one star as they don't suppor... See more

Rated 4 out of 5 stars

I used Taxfix for my recent tax return and tbh it was way smoother than I expected. They made the whole process super easy and they helped with every single doubt I had. The only thing I'd improve a b... See more

Company replied

Rated 4 out of 5 stars

I‘m using Taxfix for some years now and I‘m still happy to do so. The forms are easy to read and understand. Sometimes it would be helpful to have some questions ahead (e.g., when it comes to medical... See more

Rated 5 out of 5 stars

Thank goodness for Svetlana, my last accountant decided last minute the day before self tax deadline that they was unable to do my return. Which as a anxious person sent me into a meltdown I w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience using the Taxfix app for my tax filing. The interface is very user-friendly and intuitive, making the process simple and stress-free. It guided me through each question clearl... See more

Company replied

Rated 5 out of 5 stars

This app is very user friendly. Very easy to make the Tax Declaration which gives recommendations how to fill it out as well if you use it for years before, suggest to use same answer as the last year... See more

Company replied

Rated 5 out of 5 stars

I've used Taxfix to submit my tax declarations for 2023 and 2024. Both times, the process was smooth and without any issues. The refund I received matched exactly what was initially calculated, wh... See more

Rated 5 out of 5 stars

Taxfix has been really easy and quick to use. The process is simple and understandable, their assessment of how much you get back as a refund has been very accurate over the years...English user langu... See more

Rated 5 out of 5 stars

Taxfix is an absolute game-changer! I used to dread doing my taxes, but this app makes the entire process incredibly simple and fast. It feels less like a chore and more like a helpful conversation. I... See more

Company replied

Rated 5 out of 5 stars

I had great experience with Taxfix prefilled tax returns. I am using it from last 3 years and it's easy and most of things will get filled automatically. Prediction of tax returns you can see while fi... See more

Rated 5 out of 5 stars

We've been using the app for the last 3 years and worked perfectly fine for us. No stress, no additional costs, no problems. Intuitive, user friendly and the team is always there in case one needs ext... See more

Rated 5 out of 5 stars

I’ve been using Phil Gurnhill at Taxfix for a number of years and he’s brilliant. Always quick to respond, very knowledgeable and puts up with my questions! Very fast quick and easy way to file my tax... See more

Company replied

Rated 5 out of 5 stars

Taxfix app is a total game-changer for anyone navigating the German tax system! I used to dread the annual tax filing process, but this app makes it incredibly simple and stress-free. The guided ques... See more

Company replied

Rated 5 out of 5 stars

If you don’t get the concept, it’s like tax cashback! Idk how they managed to do it but the experience was friendly as it possible can be! The app and the process of getting your taxes back, is very s... See more

Company replied

Rated 3 out of 5 stars

I used this aap for few years and it seems easy and reliable for submitting the tax returns. Unfortunately this year (2024) when i submitted the returns , taxfix said i am eligible for aprox 2500 €... See more

Company replied

Rated 1 out of 5 stars

Writing this after trying for 3 years. Had given multiple chances, this app failed measurably. Never ever again. Worst app, worst customer service, even their tax consultant service is bad. I complete... See more

Rated 2 out of 5 stars

The initially filed amount of refund was much higher than the amount finally approved by the tax office (already 2 years in a row, 2023 and 2024). Taxfix does not provide any follow up what was accept... See more

Company replied

Rated 1 out of 5 stars

Avoid like the plague. Especially for non-german speakers (they market themselves “bilingual”). Rather pay a proper service and avoid headaches. Platform does not work properly, you just cannot cont... See more

Rated 5 out of 5 stars

Its my first time filling my taxes and I have to say using taxfix has made my experience super easy!!! Its very user friendly a d especially expat-friendly! I ended up getting all the money that was c... See more

Rated 2 out of 5 stars

We submitted the documents for our Tax return in June..4,5 Months later there's still nothing, not even an estimated calculation. Usually with a help of a professional, you already get your money back... See more

Company replied

Rated 1 out of 5 stars

I earn almost €90,000 a year in Germany and have no additional sources of income. I work from home, bought equipment for my home office, occasionally commute to the office, and pay for several p... See more

Rated 1 out of 5 stars

I paid for my self employed tax rebate to be done for me as I had never done it before. I paid the higher ammount to have it done quicker. The account I has given filled out the information incorrectl... See more

Company replied

Rated 2 out of 5 stars

When they were Tax Scouts they were much better. Now they take an age to respond which is running down the clock and making it all very stressful. The savings of using them does not justify the pain... See more

Company replied

Rated 2 out of 5 stars

Taxfix used to be savior for expat like me, not anymore! 1) While filing joint tax with your wife, it still chage s double, while others provide discount 2) they once introduce a expert advice,... See more

Rated 1 out of 5 stars

Misleading “£169 all-in” pricing I’ve been a customer for three years, but this year’s service was awful. I paid for a consultation and was told I was entitled to split-year treatment and a... See more

Company replied

Rated 1 out of 5 stars

Total SCAMMER!!! LIAR!! BOGUS!!..Beware!!! Especially expats and first time applicants. They will show you a promising result! showed Thousand of Euros due for Refund..Taxfix will make the Calculation... See more

Rated 2 out of 5 stars

i have been using Taxfix since past 3 years and it has become more complicated and tricky. In some areas Taxfix is unable to perform anything For eg, if you are supporting someone outside germany-taxf... See more

Rated 2 out of 5 stars

hi, According to the information provided by Taxfix earlier, I was supposed to receive a refund of €1,060 for my 2024 tax return. However, I have received €337.30, and an additional €40 was paid to... See more

Company replied

Rated 1 out of 5 stars

Hi, I’ve used taxfit one time in my life, and I’ve not get anything refunded to me despite of 1 full year of working, and on top of that, I’ve payed their fees because you have to pay no matter... See more

Rated 1 out of 5 stars

If you have a very simple tax return, this service might work, but frankly, simple returns are easy enough to do yourself on the HMRC website with a quick Google search. My experience with... See more

Company replied

Rated 2 out of 5 stars

I have been using Taxfix to submit my tax since 2022. I have been doing it myself and had my refund smoothly before they decided to update the app proposing the option for a Tax advisor. I was eager t... See more

Rated 1 out of 5 stars

I’ve been using Taxfix for years and was a loyal customer — but my recent experience has left me seriously reconsidering that loyalty. A few weeks ago, I submitted my tax return using... See more

Rated 4 out of 5 stars

good platform to simplify taxing form filling, i use it, but pricing could be lower I hate this taxation forms, why so many papers and uselss forms, but this tool is helpful to me

Company replied

Rated 3 out of 5 stars

It is nice that I was able to complete the tax assessment without needing to interact with a tax advisor, but the "chat-like" interface is quite unfriendly when my wife and I want to fill in the data... See more

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Rated 1 out of 5 stars

Something is wrong when the app is showing that you can expect more than 1000€ but you just get less than 20€. It is not about accuracy anymore, it is completely false assessment.

Rated 5 out of 5 stars

I have used taxfix to submit 2024 and 2023, everything went really perfect and smooth, i was not expecting the app was so great! i got the refunds from the value proposal, the instructions are really... See more

Rated 4 out of 5 stars

I also had a very good experience just now using Taxfix. The only area where I feel it could have been improved was in the explanation of "voluntary" income, which covers side income that does not e... See more

Rated 5 out of 5 stars

I have used Taxfix to file my tax clearance for 2023 and 2024 both experiences were remarkable, smooth and transparent. I will recommend this to expatriate in Germany at any time. Thank you

Rated 1 out of 5 stars

I paid 40 euro to app and they send my tax return request to finanzamt and i recieved a mail from Finanzamt. I don't know German language and since 5 days I'm trying to get support. Despite o... See more

Rated 5 out of 5 stars

Fast, easy and reliable. No problems at all with the German Tax Authority. Super good!! I have been doing for 3 years and I never had any problem Finanzamt. I will always use it.

Company replied

Rated 5 out of 5 stars

I've used the app 3 times now, its easy to fill and you just relax and let them do their thing. It doesn't take so much, especially if you saved your data from previous filing.

Rated 3 out of 5 stars

It was fast and easy .. but 40€ fee per claim is too high, when the estimated tax return amount is very off and at the end you receive nothing (0€). Out of 4 claims (and estimated return amount by tax... See more

Rated 5 out of 5 stars

The best service I have ever met !!! Just imagine, you get your money back without wasting your precious time in long queues or explaining and approving your expenses.

Rated 5 out of 5 stars

everything made so simple. I did it myself without prior experience. and finally I got tax return of the highest possible amount. I really recommend it.

Company replied

Rated 5 out of 5 stars

As an expat in Germany I was a bit worried about my tax declaration, but with Taxfix it was really easy and quick. I got my money back really fast directly on my bank account.

Rated 1 out of 5 stars

I had an extremely disappointing experience with TaxFix. Their initial estimate for my tax refund was €650 — already suspiciously low given my deductible expenses and tax-refund-eligible items. Bu... See more

Rated 5 out of 5 stars

I have used Tax Fix for my online tax assessment for the last few years and I couldn't be more pleased with the experience! The process is so easy to navigate. I highly recommend Tax Fix for anyone lo... See more


Company details

  1. Tax Preparation Software

Written by the company

Taxfix - Die Steuer-App. Steuererklärung war noch nie so leicht. Beantworte verständliche Fragen in der App und sicher dir deine Steuererstattung!


Contact info

  • Köpenicker Str. 122, 10179, Berlin, Germany

  • taxfix.de

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 45% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use! I got the same ammount as in the calculation!

February 11, 2026
Taxfix logo

Reply from Taxfix

Great to hear the process was quick and easy, and that the calculation matched your result. Thank you for using Taxfix!

Rated 5 out of 5 stars

Good

I am satisfied with Taxfix.

February 5, 2026
Taxfix logo

Reply from Taxfix

Great to hear you’re satisfied with Taxfix. Thank you for using Taxfix!

Rated 5 out of 5 stars

Thank goodness for Svetlana

Thank goodness for Svetlana, my last accountant decided last minute the day before self tax deadline that they was unable to do my return. Which as a anxious person sent me into a meltdown

I was then assigned with Svetlana who called me straight away and went through everything with me and it was all completed within an hour. She has honestly saved me so much stress and time.

Svetlana was so easy to talk to and really explained everything to me in detail to help me understand my tax. Can’t recommend her enough.

January 30, 2026
Unprompted review
Taxfix logo

Reply from Taxfix

We’re glad to hear that the support you received helped ease a stressful situation and that everything could be resolved quickly and clearly.
If you have any further questions, please contact our colleagues at Taxfix UK via support@taxfix.com.
Thank you for using Taxfix!

Rated 1 out of 5 stars

Misleading "All-In" Service

If you have a very simple tax return, this service might work, but frankly, simple returns are easy enough to do yourself on the HMRC website with a quick Google search.

My experience with the "All-in" package (costing £170) was frustrating and misleading:

Hidden Limits: The service is not truly "all-in". After uploading my files, I was told I had exceeded a 20-document limit and had to create my own summary sheets. Even after reducing the count to 15, I was told that holding shares jointly with my wife fell outside the standard service terms.

Wasted Time: With the self-assessment deadline just six days away and repeated requests for summary sheets of data collated and uploaded. Then being informed my situation (joint account with wife) exceeded the standard service. I was forced to give up and file the return myself.

Poor Admin: The booking system showed availability, but my accountant cancelled via email after I had paid. I agreed to rearrange, but then heard nothing and had to chase them down myself.

Verdict: The administrative chaos and hidden restrictions meant I wasted hours of time and £170 for a service I couldn't use.

January 25, 2026
Unprompted review
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Reply from Taxfix

We’re sorry to hear that your experience did not meet your expectations. That’s certainly not what we want for our customers.
As your review relates to our UK service, we’d like to look into this properly with the right team. Please contact Taxfix UK support at support@taxfix.com, so they can review your case, clarify the service scope, and follow up on the points you raised.
Thank you!

Rated 1 out of 5 stars

Misleading fee and poor service

Misleading “£169 all-in” pricing

I’ve been a customer for three years, but this year’s service was awful.

I paid for a consultation and was told I was entitled to split-year treatment and a potential refund. I then paid the advertised “£169 all-in” fee, only to find it covered a very basic calculation. I had to challenge the accountant twice before they even acknowledged my entitlement, and was then asked to pay another £170.

To make matters worse, a refund was initially processed without my consent.

This is misleading pricing and poor service. All in all, a very disappointing experience.

January 19, 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you for your detailed feedback. We’re sorry to hear that your experience this year did not meet your expectations. Please contact our UK support team at support@taxfix.com.
Thank you for using Taxfix!

Rated 5 out of 5 stars

I want to thank the team for the great…

I want to thank the team for the great services and quick work from the finanzamt also. Big thanks

January 14, 2026
Taxfix logo

Reply from Taxfix

We’re glad to hear you were happy with the service and the overall process.
Thank you for using Taxfix!

Rated 5 out of 5 stars

It’s the best app

It’s the best app
I am very happy with them

January 20, 2026
Taxfix logo

Reply from Taxfix

Thank you for your kind words! We’re very happy to hear you’re so satisfied with Taxfix.
Thank you for using Taxfix!

Rated 4 out of 5 stars

Great Account but platform software lacking

Had a great polished quick professional experience from Accountant Lillian Skinner . She provided a great service . 5 stars no complaints.

My only concern is the platform software of Taxfit does not pull through the correct information and makes some wrong assumptions.

I also have to start submitting quarterly tax returns from April and as yet they do not have an offering that helps me with the new rules which is causing me stress so I am looking elsewhere . But I can’t fault Lillian Skinners service grade A and she was very responsive to me .

January 13, 2026
Unprompted review
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Reply from Taxfix

We’re glad to hear you had such a positive experience with Lillian. At the same time, we appreciate your comments on the platform and will share them internally.
If you’d like to discuss this further, feel free to contact us at support@taxfix.com.
Thank you for using Taxfix!

Rated 2 out of 5 stars

Possibility to follow up what was accepted and what was rejected by the tax office from the initially filed refunds

The initially filed amount of refund was much higher than the amount finally approved by the tax office (already 2 years in a row, 2023 and 2024). Taxfix does not provide any follow up what was accepted and what was not by the tax office. This would be very useful, as I would appreciate to be able to understand the reasons for lower refund and maybe to correct some errors in the next tax filing.

January 14, 2026
Taxfix logo

Reply from Taxfix

Thank you for your feedback. The final decision on accepted or rejected amounts is always made by the tax office. Your suggestion for more transparency is valuable and will be shared internally.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
I am an online business owner and wanted to find an online tax advisor.
Couldn't fault Taxfix.
They put me in touch with a fantastic advisor called Patricia - we converse via Google Translate, which works perfectly!
Whenever I needed help, Taxfix have been fast and very helpful.
I am a very happy client of both Patricia and Taxfix.

January 13, 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you for your wonderful feedback! We’re very happy to hear that you felt well supported and that the collaboration with Patricia worked so smoothly for you. It’s great to know our team could help when needed.
Thank you for using Taxfix!

Rated 5 out of 5 stars

All the step was easily and supported

Application is so usefully and easy to fill tax form

December 31, 2025
Taxfix logo

Reply from Taxfix

We’re glad to hear that you found the steps easy to follow and the app helpful when filling out your tax return.
Thank you for using Taxfix!

Rated 2 out of 5 stars

When they were Tax Scouts they were…

When they were Tax Scouts they were much better. Now they take an age to respond which is running down the clock and making it all very stressful. The savings of using them does not justify the pain of working with them.

UPDATE: Since complaining to them directly, they have asked for an extension from HMRC. Not really the outcome we were looking for, as it's just kicked the can down the road. And when we need the extension for real next time, we will have wasted it on with Taxfix.

December 17, 2025
Unprompted review
Taxfix logo

Reply from Taxfix

We’re sorry to hear that response times have caused frustration and stress. We understand how important timely communication is and would like to look into this.
Please contact the Taxfix UK support team at support@taxfix.com so we can review your case.

Rated 3 out of 5 stars

Unexpected Blow

I used this aap for few years and it seems easy and reliable for submitting the tax returns. Unfortunately this year (2024) when i submitted the returns , taxfix said i am eligible for aprox 2500 € , but in actual I got only 1053€ . I dont understand why this much difference happened ??

December 18, 2025
Taxfix logo

Reply from Taxfix

We’re sorry to hear that the final result differed so much from the initial estimate. The final assessment always comes from the tax office, which may review details differently.
If you have any questions, we're just an email away at support@taxfix.de.

Rated 5 out of 5 stars

everything made so simple

everything made so simple. I did it myself without prior experience. and finally I got tax return of the highest possible amount. I really recommend it.

December 10, 2025
Taxfix logo

Reply from Taxfix

Thank you so much for your review!
Great to hear that the process was simple for you even without prior experience and that you achieved the best possible result.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Taxfix is awesome

It was a smooth way to fill out all data without any confusion. Thanks

December 9, 2025
Taxfix logo

Reply from Taxfix

Great to hear that the process felt smooth and clear for you.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Actually great

Actually great. Easy to fill out, with some tips even. Got money back very soon. Would totally recommend

December 1, 2025
Unprompted review
Taxfix logo

Reply from Taxfix

Great to hear that filing your taxes was easy and that the tips were helpful. We’re glad you received your refund so quickly.
Thank you for using Taxfix!

Rated 5 out of 5 stars

It has become a piece of cake to file…

It has become a piece of cake to file my taxes using taxfix. I have used it twice until now and have always received a significant amount back

December 10, 2025
Taxfix logo

Reply from Taxfix

Thank you so much for your review!
Great to hear that filing your taxes has become so easy with Taxfix and that you’ve had good results both times.
Thank you for using Taxfix!

Rated 5 out of 5 stars

I had a great experience using the Taxfix app

I had a great experience using the Taxfix app for my tax filing. The interface is very user-friendly and intuitive, making the process simple and stress-free. It guided me through each question clearly and helped me understand what was needed. I really appreciated how accurate it was and how it kept me up to date throughout the process. Overall, Taxfix made tax filing easy and efficient—I highly recommend it

December 10, 2025
Taxfix logo

Reply from Taxfix

We’re glad the app made your tax filing simple and stress free and that the guidance and accuracy helped you through the process. Thanks for recommending us.
Thank you for using Taxfix!

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