I ordered 3-2 series one sofas couple of weeks ago had them delivered 11th January 2026 delivery people they were great brought sofas in assembled them made sure everything was great & working whic... See more
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At Tech Sofa, we specialise in crafting high-quality seating solutions, prioritising comfort, convenience, and innovative technology in each product. With over 40 years of experience in sofa-making, we have developed a reputation as one of the UK's leading manufacturers of smart sofas and armchairs. We use only the finest materials, such as 100% premium leather, to ensure durability and luxury. We offer a variety of smart features integrated into our products, including cooling cupholders, Bluetooth speakers, and power recliners. Our line of electric recliner sofas and electric recliner armchairs combines style with functionality, providing users with customisable comfort options. We continue to innovate, always seeking new ways to enhance the comfort and technology of our products, ensuring that every piece of furniture not only looks elegant but also offers peak relaxation and convenience.
Sandscale Park, Park Road, LA14 4QT, Barrow-in-Furness, United Kingdom
Replied to 80% of negative reviews
Typically replies within 1 month
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We bought the Series 6 large corner Sofa. Ordered on the 6th Feb and it was delivered on the 12th! We were so shocked at how quick the delivery was. Ordered online so didn't really get to see the Sofa in person but we werent disappointed, it is a little bigger than we thought but thats on us. The look and comfort more than make up for it! Its easy to use and the heated seats is a major bonus! The delivery guys were great, took shoes off before walking on the carpet and made sure it was all fitted together properly then showed us how it worked. Would 100% recommend!
We ordered our Vinson before Christmas, it was delivered in good time. 3 days after delivery, the recliner motor stopped working, arranged an engineer to come out, which initial appointment was cancelled by them start of Jan , and rescheduled for a week later. They attended but during that time the sub block stopped working.
Engineer confirms both parts need replacing and they would order them from tech sofa. Had to chase up parts with tech sofa, told they would send both parts but only recieved motor. Told the usb part was sitting on someone’s desk and forgot to send it.
A week later still not got the usb part, and cannot arrange the engineer to come out to fit both parts. Shocking customer service, no one calls me back despite promising. And we are now at the situation of wanting to return and refund. Avoid this company, seems to be run by two members of staff that whilst the sales customer service person is pleasant, they are ineffective in supporting their customers.
Surely I am not being unreasonable that we recieved delivery before Christmas and now in Feb without any resolution and a working sofa.
Build quality is also in question, two things gone wrong in a space of a few weeks of one another.

Reply from Tech sofa
Ordered a corner sofa plus 2 seater told it would be delivered in 5 to 10 days 7 weeks later got told it would be delivered on a Friday organised someone to sit at my house as me and my wife both work nothing turned up so phoned them and was told don’t no why you got a delivery date as it’s not in stock so I cancelled it as no one there can give you a straight answer on anything would never recommend this company to anyone

Reply from Tech sofa
Lovely settees very comfortable
Delivery was fantastic, informed us the time they would arrive. Came and made sure we were happy with everything before leaving. Totally recommend

Reply from Tech sofa
Love the sofa. Arrived earlier than anticipated. The delivery guys were brilliant in getting the sofa upstairs into the ‘den’.

Reply from Tech sofa
Ordered series 5 - 2 seater and couldn't ask for a better sofa. Was shopping around and couldn't find a better value for money with all the features which are amazing, delivery process was organised and have options. Aftersales communication is also appreciated
making sure everything is fine. Highly recommended overall 👍
J.Cancino
Order 7064

Reply from Tech sofa
had a little issue with delivery but customer services contacted me, and were the best customer services i have dealt with.sofas are excellent quality ,ordered on the Tuesday and were delivered on the Friday cant fault that

Reply from Tech sofa
Thank you! TechSofa
Great to say delivery was top class, friendly helpful delivery men. Cleaned all rubbish, can't praise them enough. And great sales. Ian Osborne Thank you! T7066 TechSofa

Reply from Tech sofa
I received our sofa three days after my purchase.

Reply from Tech sofa
Really pleased with my purchase, communication was great all the way and the delivery guys did a great job, from ordering to delivered all in 14 days

Reply from Tech sofa
Great customer service and lovely sofa.
Beth davies

Reply from Tech sofa
Sofa arrived early
Good communication of when it would be delivered

Reply from Tech sofa
Fantastic communication right from the start with regular updates emailing me, phonecalls and the delivery drivers were very pleasant and helpful. Would recommend them to anyone best sofa company ever dealt with.

Reply from Tech sofa
Ordered a 3 seater and 2 seater sofa on 8th of jan after being messed around by furniture world and paying in full and then being delayed for 5 months. Went to sofa tec and ordered our sofas and they have just been delivered this morning on 21/1 and could not fault this company one bit. The delivery company was brilliant , great communication, kept up to date and delivery was on time, unpacked and set up and cleaned up when they left, bought there own sheets for the floors to. Super polite. Would highly recommend this company 1000% you will not be disappointed

Reply from Tech sofa
Had my suite delivered yesterday it's absolutely beautiful the 2 men that delivered it worked really hard to get it in my bungalow they took all the packaging away and but everything back for me

Reply from Tech sofa
My husband have been looking at getting a tech sofa for about 2 years now, we finally bit the bullet and order the beginning of this year and honestly couldn't fault the whole proccess. We recieved our sofa yesterday and are absolutely in love with it, I didn't expect it to be here so quick, we order the series 3, order 7042. The sofa itself is comfy, lovely fabric, alot higher than our old sofa which I love. From the centre pull down table which includes 2 cup holders l, wireless charging and 2 reading lights, omg were we blown away and with the side usb and Bluetooth speakers, we were jamming a little bit last night😂 and the electric reclining, we love it!
Also I want to give the delivery men the m3ntion they deserve. They were outstanding, from the texts/call updates to the day of delivery. They were on time with the given time slot, they were very respectful, wiping their shoes everytime they enter the house and taking their shoes off when they went on carpet. Making sure we were happy with the sofa once set up and taking away all the rubbish, they were Phenomenal!
Overall I will definitely recommend to family and friends. We will definitely also purchase again!
Thanks, Cerry

Reply from Tech sofa
Ordered the Series 6 small corner and footstool - I was a little uncertain about buying a sofa online without actually seeing it or testing it out for comfort but so glad that I did. All I can say is wow! I love the look and feel of my new furniture. The whole process was seamless from start to finish. Delivery was on time and the guys were so helpful setting everything up. I had a few questions about the techy stuff which the delivery guys were unsure of so I spoke to Carrie through their Customer Service Helpline and she talked me through everything.

Reply from Tech sofa
I recently purchased the Series Six Large Corner Electric Recliner from TechSofa, and the entire process was seamless. From ordering to delivery, everything went exactly as planned.
The sofa itself is fantastic and exactly what I was looking for. It is very large, which provides plenty of space and comfort, but I would definitely recommend that others measure their room carefully before buying to ensure it fits comfortably.
Overall, I’m really happy with the quality and the service. If you have the space for it, it’s a brilliant addition to the home!

Reply from Tech sofa
This is our second order with TechSofa. I accidentally placed purchased the wrong item and made efforts to get in touch with them via whatsapp, email and Facebook messenger. The messages went unanswered for several days, I understand they have a lot of demand. I then found their landlines and it was answered immediately and the issue resolved. I was due a refund as the item I was.meant to order was cheaper. The refund was made in a couple of days. I wouldn't hesitate to order again but if you get issues call the landlines rather than wait for messages.

Reply from Tech sofa

Reply from Tech sofa
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