Tech sofa Reviews 1,172

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their excellent quality, comfort, stylish design, and innovative features like cooling cup holders and adjustable headrests. Consumers appreciate the value for money, especially considering the range of features offered. Many reviewers specifically mention the Series 1, Series 3, Series 5 and Series Six models, expressing satisfaction with their comfort and functionality. People are also very pleased with the delivery service, describing it as fast, efficient, and professional. Reviewers appreciate the communication from the delivery team, who are often described as friendly, helpful, and respectful. The delivery personnel typically set up the furniture, ensure everything is working correctly, and remove all packaging. The staff is commended for their helpfulness and quick response to any issues.

Based on these reviews

Rated 5 out of 5 stars

I ordered 3-2 series one sofas couple of weeks ago had them delivered 11th January 2026 delivery people they were great brought sofas in assembled them made sure everything was great & working whic... See more

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Rated 5 out of 5 stars

I Love my sofas they were fairly priced compared to other companies we looked at, and deliver was soooo fast I didn't think I would get them till after Christmas and I got them within a week of ord... See more

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Rated 5 out of 5 stars

I looked at the big sofa companies and they were expensive with mixed reviews. I came across Tech sofa who had good reviews and a family business feel that looks after its customers before and aft... See more

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Rated 5 out of 5 stars

Ordered a 3 seater and 2 seater sofa on 8th of jan after being messed around by furniture world and paying in full and then being delayed for 5 months. Went to sofa tec and ordered our sofas and they... See more

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Rated 1 out of 5 stars

Paid over £1000 heard absolutely nothing from them since. I have tried to contact via the email form, WhatsApp and telephone multiple times since 22nd dec and all attempts have been ignored (I did c... See more

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Rated 5 out of 5 stars

I recently bought the Series 3 Techsofa (2-seater console) with TechCups, and honestly, I couldn’t be happier. It’s super comfortable, looks great, and the tech features are actually useful—not just... See more

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Rated 5 out of 5 stars

Ordered series 5 - 2 seater and couldn't ask for a better sofa. Was shopping around and couldn't find a better value for money with all the features which are amazing, delivery process was organise... See more

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Rated 5 out of 5 stars

Bought the series 3 corner sofa on the Wednesday night. Delivered by Sunday morning with updates from the delivery fellas regarding timings, sofa is lovely, comfortable, handy having the USB ports for... See more

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Rated 5 out of 5 stars

The sofas are amazing , Top Quality, Everything as advertised works perfect and the prices compared to DFS is so much more affordable. And the wait is 2- 4 weeks , ours came in 3. Are there any dr... See more

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Rated 5 out of 5 stars

We had an excellent service from tech sofa, the gentleman that delivered our sofas were friendly explain how the sofa work. As for the sofa it is lush comfy tech to max music sounds good coming from... See more

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Rated 5 out of 5 stars

​I recently purchased the Series Six Large Corner Electric Recliner from TechSofa, and the entire process was seamless. From ordering to delivery, everything went exactly as planned. ​The sofa itsel... See more

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Rated 5 out of 5 stars

Quality of corner sofa is impeccable. Excellent value for money. Delivery service was fantastic and so professional. They put it together, tested it and took away packaging . Slight problem with elect... See more

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Rated 5 out of 5 stars

I will start by saying we have built 2 of the pieces and they are fantastic. We had to swap the delivery as the wrong hand arrived. (Not out error) We had to take the doors off and remove an internal... See more

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Rated 4 out of 5 stars

This is our second order with TechSofa. I accidentally placed purchased the wrong item and made efforts to get in touch with them via whatsapp, email and Facebook messenger. The messages went unanswer... See more

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Rated 5 out of 5 stars

Had my eyes on this sofa for over a year (series 2 3 seater) and finally pulled the plug on the order button. Ordered late on a Thursday night, had a call to arrange delivery the next day and was... See more

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Rated 5 out of 5 stars

Ordered the Series 6 small corner and footstool - I was a little uncertain about buying a sofa online without actually seeing it or testing it out for comfort but so glad that I did. All I can say is... See more

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Rated 1 out of 5 stars

Issues were reported on 13th Feb via WhatsApp, had to chase up again on 21st Feb because repair company hadn't contacted me, turns out they didn't file the report. Repair company came on 4th March, ag... See more

Rated 5 out of 5 stars

The service was excellent. Having spent decades being told we had to wait months for an ordered sofa to actually arrive, irrespective of the model we bought, Tech Sofa were simply unbeatable. We order... See more

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Rated 5 out of 5 stars

I was a little skeptical about buying a sofa online without seeing it in person. I was also a little wary as its hard to know if reviews are genuine. But oh my goodness! I ordered the version 3 se... See more

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Rated 5 out of 5 stars

Back in August 2025 we moved house and decided we needed a new sofa suite to cater for movie nights and also entertaining. After a thorough search online, we settled on the techsofa series 1 range... See more

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Rated 4 out of 5 stars

The only reason you didn't get 5 stars was the transport company let you down. The service from them was way under par, not very friendly at all and in way too much of a rush, infact when 1 of them fo... See more

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Rated 4 out of 5 stars

The sofa is great, really comfy for watching movies or gaming. Would be a 5 star but delivery experience was not so good. Delivery company only offered options that suited them for delivery slot,... See more

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Rated 5 out of 5 stars

Lovely settees very comfortable Delivery was fantastic, informed us the time they would arrive. Came and made sure we were happy with everything before leaving. Totally recommend

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Rated 5 out of 5 stars

Ordered a series 4 2 seater sofa. Love the sofa so comfy and really good it doesn’t have to be miles away from the wall to fully recline and the cooling cupholders are brilliant. Had a small problem w... See more

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Rated 5 out of 5 stars

Series 5 sofa delivered and installed yesterday. Delivery as specified and installed as requested. Love the sofa and it's functions . People available on the other end of the phone if you have any que... See more

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Rated 5 out of 5 stars

This is the first time I have purchased lounge furniture without trying it beforehand. In particular I was searching for a chair with independent recline and headrest controls. The chair from Techso... See more

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Rated 5 out of 5 stars

Cannot Fault Tech Sofa at all, from placing the order to it arriving! The sofa is amazing, lovely quality with brilliant features, delivery was quick and the guys were fabulous setting everythin... See more

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Rated 5 out of 5 stars

Great communication and plenty of planning my delivery. Excellent updates via email and text and phone calls. Lovely delivery drivers who couldn’t do enough for me to position my sofas and leave ever... See more

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Rated 5 out of 5 stars

Sofa is so comfortable and works perfectly so far. I had managed to miss a 10% discount during purchase and Carrie from customer service offered to honour the discount through refund after the sofa ar... See more

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Rated 5 out of 5 stars

Excellent communication from ordering to delivery. Plus a follow up call to check we was happy with the sof even after delivery. Build quality and comfort far better than expected. Even had family ask... See more

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Rated 5 out of 5 stars

The experience was fantastic from start to finish! Was kept up to date from when our sofa was ready to be dispatched to delivery. The 2 guys who delivered it were really lovely. They very respectful o... See more

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Rated 5 out of 5 stars

Settee is wonderful can tell the real leather as it stretches with wear. Settee is really comfortable and the colour is better than expected. Definitely a recommendation on the series 5 3 and 2 seater... See more

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Rated 5 out of 5 stars

I purchased a recliner with speakers and was pleasantly surprised when it was delivered, the delivery was made by 2 delivery people who carried the chair up 4 floors with no complaints! Top marks on t... See more

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Rated 5 out of 5 stars

Excellent service from start to finish, So helpful with ordering and my measurements, Was kept updated constantly, They wanted to deliver 3 days after I ordered it, I had to hold delivery for a f... See more

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Rated 5 out of 5 stars

When I first bought this product I was a little bit worried. I couldn't have been more happier with it if I tried. From delivery to Install, it was a great experience. The delivery guys couldn't have... See more

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Rated 1 out of 5 stars

Purchased a two and three seater remote recliner last November 2004. All ok for a couple of weeks but then the two seater recliner mechanism broke. Initial response very quick but engineers could not... See more

Rated 1 out of 5 stars

Awful service, delivered half a sofa on 20/12, turns out the wrong sofa anyway. Proper sofa delivered 4 days later, only for it to be faulty. 3 x engineer visits, and still not fixed, the initial de... See more

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Rated 5 out of 5 stars

Sofa took longer than expected to be delivered, however customer service was great, answered on first call provided me with a update and got things sorted. Delivery guys were 10/10 and put the sofa t... See more

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Rated 2 out of 5 stars

Trying to contact tech sofa is impossible my sofa is playing up so I have tried to contact them i have left message they don't respond it's if they no longer trade So don't buy from them once you ha... See more

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Rated 1 out of 5 stars

After 6 failed attempts at delivery I have ended up with only part of my sofa and part of a different sofa. I have given up ringing and being promised a resolution and then another date comes and goes... See more

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Rated 5 out of 5 stars

I was looking for a recliner sofa and chair. I was recommended techsofa and wasnt disappointed in what they had to offer. Once I sorted what I wanted, I ordered and it was delivered promptly. The del... See more

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Rated 5 out of 5 stars

Excellent customer service, they answered any concerns I had and we received a sofa that is ideal for us in 3 weeks. If I had one gripe it would be that even though we paid for the extra warranty, the... See more

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Company details

  1. Sofa Store
  2. Furniture Store
  3. Home Cinema Installation
  4. Living Room Furniture Store

Written by the company

At Tech Sofa, we specialise in crafting high-quality seating solutions, prioritising comfort, convenience, and innovative technology in each product. With over 40 years of experience in sofa-making, we have developed a reputation as one of the UK's leading manufacturers of smart sofas and armchairs. We use only the finest materials, such as 100% premium leather, to ensure durability and luxury. We offer a variety of smart features integrated into our products, including cooling cupholders, Bluetooth speakers, and power recliners. Our line of electric recliner sofas and electric recliner armchairs combines style with functionality, providing users with customisable comfort options. We continue to innovate, always seeking new ways to enhance the comfort and technology of our products, ensuring that every piece of furniture not only looks elegant but also offers peak relaxation and convenience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Worth every penny

We bought the Series 6 large corner Sofa. Ordered on the 6th Feb and it was delivered on the 12th! We were so shocked at how quick the delivery was. Ordered online so didn't really get to see the Sofa in person but we werent disappointed, it is a little bigger than we thought but thats on us. The look and comfort more than make up for it! Its easy to use and the heated seats is a major bonus! The delivery guys were great, took shoes off before walking on the carpet and made sure it was all fitted together properly then showed us how it worked. Would 100% recommend!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

We ordered our Vinson before Christmas and it is still not working!

We ordered our Vinson before Christmas, it was delivered in good time. 3 days after delivery, the recliner motor stopped working, arranged an engineer to come out, which initial appointment was cancelled by them start of Jan , and rescheduled for a week later. They attended but during that time the sub block stopped working.

Engineer confirms both parts need replacing and they would order them from tech sofa. Had to chase up parts with tech sofa, told they would send both parts but only recieved motor. Told the usb part was sitting on someone’s desk and forgot to send it.

A week later still not got the usb part, and cannot arrange the engineer to come out to fit both parts. Shocking customer service, no one calls me back despite promising. And we are now at the situation of wanting to return and refund. Avoid this company, seems to be run by two members of staff that whilst the sales customer service person is pleasant, they are ineffective in supporting their customers.

Surely I am not being unreasonable that we recieved delivery before Christmas and now in Feb without any resolution and a working sofa.

Build quality is also in question, two things gone wrong in a space of a few weeks of one another.

December 15, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Good afternoon Jason, Apologies for the issues you have had, I've requested some more information so I can look into the issues you have had and rectify them. Thanks Carrie

Rated 1 out of 5 stars

Ordered a corner sofa plus 2 seater…

Ordered a corner sofa plus 2 seater told it would be delivered in 5 to 10 days 7 weeks later got told it would be delivered on a Friday organised someone to sit at my house as me and my wife both work nothing turned up so phoned them and was told don’t no why you got a delivery date as it’s not in stock so I cancelled it as no one there can give you a straight answer on anything would never recommend this company to anyone

December 10, 2025
Unprompted review
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Reply from Tech sofa

Good afternoon Jason, Apologies for the issues you have had, I've requested some more information so I can look into the issues you have had and rectify them. Thanks Carrie

Rated 5 out of 5 stars

Lovely settees very comfortable

Lovely settees very comfortable
Delivery was fantastic, informed us the time they would arrive. Came and made sure we were happy with everything before leaving. Totally recommend

January 5, 2026
Unprompted review
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Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Love the sofa

Love the sofa. Arrived earlier than anticipated. The delivery guys were brilliant in getting the sofa upstairs into the ‘den’.

January 21, 2026
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

2 seater Series 5

Ordered series 5 - 2 seater and couldn't ask for a better sofa. Was shopping around and couldn't find a better value for money with all the features which are amazing, delivery process was organised and have options. Aftersales communication is also appreciated
making sure everything is fine. Highly recommended overall 👍
J.Cancino
Order 7064

January 17, 2026
Unprompted review
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Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

had a little issue with delivery but…

had a little issue with delivery but customer services contacted me, and were the best customer services i have dealt with.sofas are excellent quality ,ordered on the Tuesday and were delivered on the Friday cant fault that

January 23, 2026
Unprompted review
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Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Thank you, great service!

Thank you! TechSofa

Great to say delivery was top class, friendly helpful delivery men. Cleaned all rubbish, can't praise them enough. And great sales. Ian Osborne Thank you! T7066 TechSofa

January 16, 2026
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Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Really pleased with my purchase

Really pleased with my purchase, communication was great all the way and the delivery guys did a great job, from ordering to delivered all in 14 days

January 21, 2026
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Sofa arrived early

Sofa arrived early
Good communication of when it would be delivered

January 20, 2026
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Fantastic communication right from the…

Fantastic communication right from the start with regular updates emailing me, phonecalls and the delivery drivers were very pleasant and helpful. Would recommend them to anyone best sofa company ever dealt with.

January 20, 2026
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Ordered a 3 seater and 2 seater sofa on…

Ordered a 3 seater and 2 seater sofa on 8th of jan after being messed around by furniture world and paying in full and then being delayed for 5 months. Went to sofa tec and ordered our sofas and they have just been delivered this morning on 21/1 and could not fault this company one bit. The delivery company was brilliant , great communication, kept up to date and delivery was on time, unpacked and set up and cleaned up when they left, bought there own sheets for the floors to. Super polite. Would highly recommend this company 1000% you will not be disappointed

January 21, 2026
Unprompted review
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Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Had my suite delivered yesterday it's…

Had my suite delivered yesterday it's absolutely beautiful the 2 men that delivered it worked really hard to get it in my bungalow they took all the packaging away and but everything back for me

January 20, 2026
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Couldn't fault anything

My husband have been looking at getting a tech sofa for about 2 years now, we finally bit the bullet and order the beginning of this year and honestly couldn't fault the whole proccess. We recieved our sofa yesterday and are absolutely in love with it, I didn't expect it to be here so quick, we order the series 3, order 7042. The sofa itself is comfy, lovely fabric, alot higher than our old sofa which I love. From the centre pull down table which includes 2 cup holders l, wireless charging and 2 reading lights, omg were we blown away and with the side usb and Bluetooth speakers, we were jamming a little bit last night😂 and the electric reclining, we love it!

Also I want to give the delivery men the m3ntion they deserve. They were outstanding, from the texts/call updates to the day of delivery. They were on time with the given time slot, they were very respectful, wiping their shoes everytime they enter the house and taking their shoes off when they went on carpet. Making sure we were happy with the sofa once set up and taking away all the rubbish, they were Phenomenal!

Overall I will definitely recommend to family and friends. We will definitely also purchase again!

Thanks, Cerry

January 20, 2026
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Love Love Love It!

Ordered the Series 6 small corner and footstool - I was a little uncertain about buying a sofa online without actually seeing it or testing it out for comfort but so glad that I did. All I can say is wow! I love the look and feel of my new furniture. The whole process was seamless from start to finish. Delivery was on time and the guys were so helpful setting everything up. I had a few questions about the techy stuff which the delivery guys were unsure of so I spoke to Carrie through their Customer Service Helpline and she talked me through everything.

January 13, 2026
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Fantastic Sofa – Just Be Sure to Measure!

​I recently purchased the Series Six Large Corner Electric Recliner from TechSofa, and the entire process was seamless. From ordering to delivery, everything went exactly as planned.
​The sofa itself is fantastic and exactly what I was looking for. It is very large, which provides plenty of space and comfort, but I would definitely recommend that others measure their room carefully before buying to ensure it fits comfortably.
​Overall, I’m really happy with the quality and the service. If you have the space for it, it’s a brilliant addition to the home!

January 13, 2026
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 4 out of 5 stars

This is our second order with TechSofa

This is our second order with TechSofa. I accidentally placed purchased the wrong item and made efforts to get in touch with them via whatsapp, email and Facebook messenger. The messages went unanswered for several days, I understand they have a lot of demand. I then found their landlines and it was answered immediately and the issue resolved. I was due a refund as the item I was.meant to order was cheaper. The refund was made in a couple of days. I wouldn't hesitate to order again but if you get issues call the landlines rather than wait for messages.

January 17, 2026
Unprompted review
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Reply from Tech sofa

Thank you for the feedback, we do apologise for the delay in replies via social media and emails, it is a very busy time of year so there is a slower turnaround on these being replied to due to the volume of correspondence we receive. Glad we were able to speak with you and resolve your issues. Thanks Carrie

Rated 5 out of 5 stars

Top quality sofa

Top quality sofa, the team set it up in no time highly recommend.

January 14, 2026
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

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