The Bitjoy Reviews 38

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had a great overall experience with The BitJoy eSIM. I just had a five-day trip to Japan and opted for the Japan Unlimited eSIM Plan. From setup to regular use, everything went without a hitch and t... See more

Rated 5 out of 5 stars

I was at first very sceptical about the esim solution and a bit worried that some cellular data would go through my regular provider. But I had a tremendous support from both the IA Robot and their c... See more

Rated 5 out of 5 stars

The entire procedure was incredibly easy to use and smooth. With a variety of payment options, activation was quick and easy, taking only a few minutes. It went really well when I used a credit card t... See more

Rated 5 out of 5 stars

It activated quickly. I connected without any issues after receiving the QR code in a matter of minutes. The ability to pay with cryptocurrencies was also appreciated; the entire process went well. I... See more

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Company details

Written by the company

The BitJoy specializes in selling multi-country, regional, and travel eSIMs, along with a wide range of gift cards. Your go-to digital shop for seamless connectivity and convenient gifting—anytime, anywhere. #eSim


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4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Overall

Overall, it was a wonderful experience. Everything went extremely well, with no connection hiccups or delays, from setup to daily use.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went well from beginning to…

Everything went well from beginning to end, and the experience was wonderful. For my trekking trip, the New Zealand Unlimited eSIM Plans I bought were ideal. Even in remote locations where service can be poor, staying connected was simple because I had setup the eSIM before I left. Maps, weather updates, and easy communication with friends and family were all made possible by the data's reliability. Undoubtedly a fantastic option for anyone organizing outdoor excursions in New Zealand!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great overall experience with…

I had a great overall experience with The BitJoy eSIM. I just had a five-day trip to Japan and opted for the Japan Unlimited eSIM Plan. From setup to regular use, everything went without a hitch and there were no connectivity lags. Using maps or toggling between apps felt dependable and easy, and the internet speed was steady.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Enjoy a reliable

Enjoy a reliable, uninterrupted network that keeps everything running seamlessly - navigating maps and jumping between apps feels effortless, with no interruptions to your journey.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

The entire procedure was incredibly…

The entire procedure was incredibly easy to use and smooth. With a variety of payment options, activation was quick and easy, taking only a few minutes. It went really well when I used a credit card to make my payment.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Transparent pricing

Transparent pricing, no hidden fees! Activation is a few simple steps – scan the code to connect, cryptocurrency payments are hassle-free.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Stable

Stable, lag-free network connection; browsing maps and switching apps is incredibly smooth, without disrupting your trip at all.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I was at first very sceptical about the…

I was at first very sceptical about the esim solution and a bit worried that some cellular data would go through my regular provider. But I had a tremendous support from both the IA Robot and their customer service. I received answers to all my requests, 24/7 !
Also the installation is super easy and the link for activating the esim can be used as well to monitor your cellular data trafic. I first bought a 1 week plan for testing, now I’m buying a 1 month plan for the rest of my holidays. And I just bought one for my wife’s iPhone as well. You can trust Bitjoy solution, they are serious and reliable.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

I used the Turkey eSIM and it worked…

I used the Turkey eSIM and it worked without an issue. I had purchased the eSIM in UAE and set it up in UAE before reaching Istanbul. On arriving it switched on seamlessly. The cost is probably the cheapest.

November 23, 2025
Unprompted review
The Bitjoy logo

Reply from The Bitjoy

Hi Alimoddin Kazi,

Thank you so much for sharing your experience!
We're really happy to hear that your Turkey eSIM worked smoothly from the moment you arrived - that’s exactly the seamless travel experience we aim to deliver.

If you need data for your next destination, feel free to reach out anytime.
Wishing you great travels ahead!

Warm regards,
The BitJoy Team

Rated 5 out of 5 stars

Purchased a 5Gb 30 day data e-sim for…

Purchased a 5Gb 30 day data e-sim for my holiday in Spain and everything worked as they said it would. Easy to install and no problems throughout my trip. Highly recommended.

October 9, 2025
Unprompted review
The Bitjoy logo

Reply from The Bitjoy

Hi Alan,

Thank you so much for your kind review!
We're really glad to hear that your 5GB eSIM worked perfectly throughout your trip in Spain and that the installation was smooth and hassle-free.

If you ever need data for your next holiday, we’ll be here to help.
Safe travels and thanks again for choosing BitJoy!

Warm regards,
The BitJoy Team

Rated 5 out of 5 stars

Fair pricing

Fair pricing, easy to set up, no problems whatsoever.

October 26, 2025
Unprompted review
The Bitjoy logo

Reply from The Bitjoy

Hi Maddie,

Thank you for the great review!
We’re happy to hear that you found BitJoy fairly priced and easy to set up - that’s exactly the experience we aim for.

If you need data for your next trip, we’re always here to help.
Safe travels!

Warm regards,
The BitJoy Team

Rated 1 out of 5 stars

Working like sh#t

I bought a 20 gb/90 days for USA, al my internet is routed through a Hongkong number and is working very slow like sh#t! Contact wirh there “customerservice” died after a few questions.

November 29, 2025
Unprompted review
The Bitjoy logo

Reply from The Bitjoy

Dear Bert,
Thank you for sharing your feedback, and we’re truly sorry for the inconvenience you experienced.

After reviewing your case, we found that some messages you sent to our chatbot contained restricted keywords, which caused the system to automatically place the conversation into a blocked folder. This prevented our support team from seeing your messages in time, our sincere apologies for the delay.

We also checked your data usage and noticed that only a small portion of your plan has been used so far. If you’re still experiencing slow speeds, please let us know your current location so we can assist further.
As for the IP showing Hong Kong, this is normal for international eSIMs, as data often routes through global network hubs, but the plan you purchased still works correctly in the US.

We’ve already emailed you with a detailed explanation and the next steps to resolve everything as smoothly as possible.
Thank you again for your patience, and we’re here anytime if you need further support.

- BitJoy Support Team

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