The GP Service Reviews 1,227

Ok So far not as quick as I'd thought it would be bit of a wait to get sorted but being reasured things will run smoothly and quickly now set up just waiting for medication now so can't say what pro... See more

Signed up 25th March and took delivery once all checks and consultations were done. Received my prescription today. 😊

I was having a hard time getting a repeat script via NHS which had been stressful, so I made an appointment online with The GP Service. There were some technical issues logging into my account and the... See more

I was back in the UK briefly between two business trips, and I had a sore throat with no temperature. I just needed some medicine in case things got worse in the next few days. The online doct... See more

I have no hesitation in recommending The GP Service. The staff were very friendly and I was seen on time. The procedure was more involved than I anticipated due to previous infection, but the d... See more

After not being able to make a same day appointment at my normal GP's I realised I had this service. After completing my health profile in the app I managed to book my apointment within five mins and... See more

Great service and lovely doctors who are amazing at helping when you can't access your usual doctor. They've rescued me on holidays and at weekends. I can't recommend the lovely Dr Desai enough.

I had a lovely consultation with Joanne who was very patient and kind who had great advice where needed. I am now a patient (new) once my prescription was sorted it arrived promptly and I’m looking fo... See more

Realy felt understood They are very though when asking about pain relief and painkillers Felt the process from first contact to paying for the prescription was long But overall i would recommend... See more

Saw a lady called - Roshni Desai who was most helpful today, provided me with a referral to try and get a deeper understanding of the mechanisms that have led to my ongoing pathology. most helpful... See more

Excellent Service Quick and very Thorough Dr Eddie was thorough and professional throughout my consultation. I am very happy either way The GP Service. Thank You

Made appointment to discuss chest pain over many months. Paid them £69 but they didn’t turn up for the appointment. I contacted them and said they wanted to cancel the appointment as I need to go to... See more

Cannot contact treat it by phone, constantly goes straight to answer machine, no person responding for weeks and no response to my emails. my order is messed up and no way to correct it on line or spe... See more

Quick response and fast dispatch. Couldn’t be happier with the service provided. Would and have recommended to others.

Very polite. Helpful. Listen to your own symptoms and happy to look into the medication you’re happy taking.

I requested an appointment and wrote what it was regarding. As soon as online video appt started the doctor told me it's not something that can be dealt with via video consultation. I requeste... See more

The medication that I was prescribed was not for the condition that I had been diagnosed with during the consultation. I didn't know this until I had collected and paid for it and then looked up wha... See more

Poor online GP service. Doctor was late and was not able to use his mic. Lack of empathy and no real attempt to listen to my symptoms. And then the prescription they provided was not accepted until yo... See more

It has been a really bad experience form the start. The only part that was reasonably satisfactory was my initial video call appointment. Getting hold of people or even getting a response is... See more

It says "Total £49" in absolutely huge letters and then they charge you 69. Other than this, the service works very well. But hidden charges or misleading info means automatic 1 star for me.

Don’t waste your money!!! Useless and charging £70 just to tell you to go to the GP. I had an appointment on 11-12-2025. I have a recurrent thrush(I explained that I’ve done the swab and the result wa... See more

It's easier to speak to the King of England than to speak to the GP. The mistake made was to empower Front line staff with people's lives. I underwent a major operation and after my painkillers ran ou... See more

Offered same advice as a pharmacist and advised me to see my GP (which I didnt do as I needed an urgent response). Told me to take painkillers (which Im already doing)!!

£54 for 2 minutes and them to tell me they can’t do anything. Difficult to understand Dr. Disinterested and unhelpful. Contacted for a refund and was told no. Avoid this service at all cos... See more

Scammers. Avoid. Avoid. Avoid. 1) Took my money, then a popup say "oh by the way, prescriptions are an additional cost." 2) Then, no doctor ever "Joined" the chat or called me or anything.

I used this service earlier this year as I needed to be seen by a GP and was satisfied with the service at the time. However, my recent experience (October 2025) was very disappointing. The book... See more

I had an extremely bad experience with this online doctor service and feel obligated to warn others. Around 95% of pharmacies do NOT accept their prescriptions. I personally wen... See more

Took my payment but no doctor turned up.Have been waiting on the phone for 12 minutes so far but no one answers. This outfit may well be a scam.

My experience was great because it was fast and process and received my proscription with in a week thankyou to your team be looking forward to coming bk next time

Terrible normal GP service answer within short time but this Service is longer wait

Fast efficient service for medical cannabis. Lots of choice for prescription and price ranges and good quality, fast customer service.

GP was brusque . Her office had a lot of traffic noise and the connection was constantly freezing.

Had a pleasant chat with consultant then doctor and am very happy with there services 10/10 Thank you

I’m extremely disappointed with the service. My mother saw a GP for an emergency skin issue. She trusted the Gp service and pharmacy, but ended up being given incorrect prescription (5mg instead o... See more

Doctors appointments!!! 😢Total Waste of time these days 2 weeks wait!! You could be dead by then!!! This country is kn..ck..ed to the core!!!

The GP I got online had no practical knowledge and did not follow the protocol set by the surgeon general, made bold assumptions and refused to prescribe time sensitive medications.

From start to finish, they listened and showed empathy. Easy to talk with, no question was classed silly.

Very good service, quick, convenient and helpful

Fantastic service from start to end. Thank you.

Updated Review I’ve decided to update my original review. My first post was written out of anger and disappointment, and while this updated version still reflects some of tha... See more

rushed appointment, wrong & inappropriate medice prescribed. A joke & dangerous consultant & embarrassing. Avoid at all costs

Quick efficient service - Avishka Kariyawasam provided excellent customer service and support, he is awesome and a credit to the organisation.