Scammers. Notice that they are not listed on Google maps. I don't understand why they continue to Rob people and why no one files against them with consumer protection authorities. All invoice numbe... See more
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Review summary
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Company details
Written by the company
Get Thwifty: where savvy meets swanky in the digital bazaar! It's not just shopping, it's an adventure in your pocket. Imagine a carousel of trendy treasures and unbeatable deals, spinning at the tap of your finger. Thwifty is where wallets cheer, fashionistas rejoice, and every click is a journey to Value-Ville. Why stroll through stores when you can surf through savings? Thwifty – the smart, chic, click-to-cart paradise! 🛍️💡🎉
Contact info
Fahidi Towers 1502A, 15th Floor, Bur Dubai, Khalid Bin Waleed Road, 0000, Dubai, U.A.E.
- +97148369553
- help@thwifty.com
- thwifty.com
Hasn’t replied to negative reviews
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I ordered the holy bible from their…
I ordered the holy bible from their store which is double the price on amazon they said i will took 8 days i have never received it they cancelled my order no tracking which is a scam...I requested a refund to my Visa they are bluffing and said you will recieve it in 15 days which is a scam...no body answers emails
Complete scam
Complete scam, do not use this site, they have no products, they delay and delay refund for months, have reported to the police
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!! COMPLETE SCAMMERS!! THEY DONT DELIVER WHATEVER YOU ORDER!!
Payment taken, no shipping, no response from support
I placed an order with Thwifty (thwifty.com) and was charged SAR 256.16 on 01-02-2026.
Order number: TH007211722.
Since the payment was taken, the order status has remained “Placed” with no shipping confirmation and no tracking number.
I contacted support multiple times:
- Email: no response
- Live chat: vague replies, no update, chat disconnected
- Twitter/X account: locked / unavailable
I provided everything they asked for: order number, order date, payment method, paid amount, and screenshots. Despite full cooperation, there has been no clear answer.
At this point, I am not asking for promises or generic reassurances. I am asking for ONE clear action:
Either ship the order immediately with a tracking number, or cancel the order and issue a full refund.
The lack of communication and transparency after taking payment is unacceptable. Based on my experience, I cannot recommend this store.
Missing order, terrible customer service
I place and order last month and still have no idea where my order is, terrible customer service I was waiting almost 30 min in the chat and no one answered where was my order.
Scammers
Scammers. Notice that they are not listed on Google maps. I don't understand why they continue to Rob people and why no one files against them with consumer protection authorities. All invoice numbers provided by them are fake.
They are scammers and take your money
They are scammers and take your money ! They will not reply or respond beware of those thieve/stealers.
This company is a scam
This company is a scam. I ordered toilet rolls worth 41 Kuwaiti dinars on 17th September 2025. I contacted them several times to refund the money as they failed to deliver the order. In the beginning they ignored my messages. They aked for my bank account details after a while which i promptly supplied. When i chased up the case they kept replying they're getting in touch with the finance team. This is the same reply I get multiple times. They are crooks who take the money from the customers without delivering the goods.
Trust these reviews
Trust these reviews
Absolutely scammed by this website
DON'T THINK ABOUT IT
DON'T THINK ABOUT IT - Very poor and terrible experience.
It was my worst online shopping experience ever. My order placed in mid of October 25 and yet Feb 06 26 I didn't receive it. All my emails request for refund has been ignored.
They are scammers.do not order
TOTAL SCAM – They delete your order history once the payment clears!
Do not trust this website. It is a calculated scam operation. If you contact them to ask about your order status, you will be cycled through a sequence of three names: Annie, Farooq, and Sara. They act interested in your request and ask for "two days" to investigate.
After those two days, they provide a fake update claiming your order is reaching their warehouse in the US and will take another week to reach Dubai. This is a stalling tactic. They are simply buying time to ensure the credit card transaction clears and the "grace period" for a simple bank reversal passes.
The moment they are safe, they wipe your records and tracking numbers from their website entirely. There is no trace left of your purchase. They are deceiving customers with timelines just to secure the funds.
I filed an official report with the Abu Dhabi Department of Economic Development (ADDED).
Stay away!
I thought I was scammed
I thought I was scammed, I ordered last year in November 2025, I was late when I read the reviews that there were so many negative comments on this website. so I didn't expect my order to be sent to me because there was no response to my emails. more than two months later when I checked the tracking status, I saw that my order had arrived in the UAE from America that's when I felt relieved again until I received a message from logistics SMSA containing my order that I would receive it today. I am happy that I received my order even though I waited almost three months.
This is a scam
This is a scam . I placed an order of 8 devices of insects repellent but never received now they are not responding and not refunding money. Never buy anything from this fraud company.
It’s a scam website
It’s a scam website, orders never arrive & there are no customer service.
It should actually be named “thiefy”
You people are number one fraud
You people are number one fraud . Taking money in the against of product ; you are showing and deducting money from the customer account and not delivering the product and not returning the money .
This website should be banned immediately.
I brought an electric bike on Thwifty
I brought an electric bike on Thwifty. It was exactly what I was looking for at SAR 2250 with SAR 20 with shipping. I paid for it on the 29th November and they said it would be delivered on the 18th of December. I kept checking the tracking and it always said processing and never moved. So on the 11th of November I asked for news if it was going to be delivered on time. I got a reply on the 11th from Farooq yes it will be delivered on the 28th and another message from Sara, it would reach their US office on the 13th and reach the UAE 4 to 5 days after that. On the 19th I asked if my bake had arrived in the UAE because the tracking is still of processing and I got a message back from a new person named same that I had to pay an extra 2500 UAE Durham for transport or cancel the order.
So I cancelled the order and the said it would take 5 to 15 working day to return my money, but it is now the 31st of January one day from February and I have sent lots of emails, I have disputed it with the MBNA credit company, so they can chase as well. I was the asked to send them my bank details 3 weeks ago to spread up the process, which I did and I am still waiting. A person named Annie messaged me this morning saying she is chasing it up. I just want my money back, so I can buy a better bike directly from a shop in Jeddah, preferably more expensive, but safe.
Do not buy an electric bike from them, they take your money and then you are in the dark about everything after that.
This is a scam company
This is a scam company.
No return and no order
A very bad experience
A very bad experience
No customer service
No resobonding
No honesty with delivery time
Run.. Don't order from this website
Zeroooo not even one star they stole my…
Zeroooo not even one star they stole my money and didnt get my order !!!!!
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