TonerCity Reviews 2,038

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their quality and performance. Consumers appreciate the competitive prices and the wide selection of ink cartridges available. People are also satisfied with the seamless online ordering process, finding the website easy to navigate and reordering simple. The delivery service receives high marks, with reviewers frequently mentioning fast and efficient shipping. Customers are impressed with how quickly their orders arrive, even in regional areas. The excellent communication throughout the process, from order confirmation to dispatch and tracking, is also appreciated. Overall, reviewers express confidence in ordering from this company and are likely to reorder in the future.

Based on these reviews

Rated 5 out of 5 stars

Very easy tramsaction on the website, I completed the order and payment on Thursday, 25th September and the goods arrived at my home in country NSW at 12.30pm on Friday 26th September, an excellen... See more

Rated 5 out of 5 stars

Great Product, Excellent service, super fast delivery, Very well packaged for safe shipping. Have purchased from them for years and out of over 25 Ink cartridges I only had a slight problem with One,... See more

Rated 5 out of 5 stars

I have used ink from Toner City many times. Delivery is fast and efficient. My last delivery surprised me. I ordered on a Sunday. My order was in my hands on Tuesday a.m. An interstate delivery canno... See more

Rated 5 out of 5 stars

Seamless online ordering, with very fast delivery. A reasonable returns policy should you find yourself needing to send something back through no fault of theirs. I’ve been a customer for over 3 yea... See more

Rated 5 out of 5 stars

After InkStation refused to send to my Suite Number, I reordered from Toner City. NO ISSUES with the Suite Number at all and my order was processed SO FAST! Amazing service at a great price.

Rated 5 out of 5 stars

I bought a set of Epson 812 series ink cartridges just to save a few dollars. The ink is, so far, indistinguishable from the original ink, the cartridges were of good quality (recognised by the printe... See more

Rated 5 out of 5 stars

Easy to navigate website, great multi pack options. Fantastic prices & products work 🙂 Bought compatible toner pack for Brother MFC printer - very happy. Highly recommend.

Rated 5 out of 5 stars

For me all I needed to do unpack,read instructions, slip toner in printer.. Set up and all now going well and clear printing. Especially when starting to go into o,ld age.82 you need quality produc... See more

Rated 5 out of 5 stars

Completely ran out of ink for my printer. Had a big job to complete and could not get ink from anywhere else because of public holidays. Tonercity came to the rescue and delivered next... See more

Rated 5 out of 5 stars

Easy to navigate the site. Found what I was looking for, prices are excellent, finalized the transaction and it arrive within a couple of days. Excellent Service. Toner City is in Hurstville and I am... See more

Rated 5 out of 5 stars

All good. Easy order and quick delivery was very good. More importantly, the new printer cartridge worked immediately. Others that I have tried are not as good with many not accepted by the pri... See more

Rated 5 out of 5 stars

I am very happy with how quick and easy the whole process was right from the beginning of placing my order online to when I received the requested items. Very prompt and pleasing outcome.

Rated 5 out of 5 stars

The toner cartridge arrived promptly. It was a good price compared with the expensive Samsung equivalent and is printing well. I'll wait to see how many copies it prints.

Rated 5 out of 5 stars

Easy to use website. Delivery options worked well-regional delivery in 2 days. As a first time non oem toner user bit concerned the cartridges would work. NP they work great! Good job!

Rated 5 out of 5 stars

For years I have been buying genuine toner cartridges which are now over 3 tomes the price of Toner City ones. So far I have had no problems with your products. The delivery was exceptional - 2 days.

Rated 5 out of 5 stars

I put my order in about lunch time one day. Within minutes, I had confirmation of my order. Not long after that, I got confirmation that my order was dispatched. All well within 1 hour of being ord... See more

Rated 5 out of 5 stars

Delivery was fast with products available at time of order. Tracking was great and parcel was securely wrapped and delivered to a secure spot. Thoroughly recommend this company

Rated 5 out of 5 stars

Always reliable. Had one issue once and it was resolved quickly and professionally and at no cost to me. Product is quality and delivered quickly. It's the only place we order toner from now!

Rated 5 out of 5 stars

Good prices, straight forward ordering and delivery. I have been getting cartridges from TonerCity for some time now and have not had any issues.

Rated 1 out of 5 stars

Purchased 'Brother WT-220 Genuine Waste Toner' a year ago, and reported how it didn't work still said waste toner bin full, I wanted a replacement or refund and still haven't heard from them. I can on... See more

Rated 1 out of 5 stars

As I have Not received my ink cartridges yet, I am not too pleased, I thought, a courier service would bring the shipment to my front door. I can only hope I shall receive it today when a friend bri... See more

Rated 5 out of 5 stars

I ordered my new toner cartridges and they arrived in less than 24 hours and they were really good value, will definitely re-order with Toner City

Rated 5 out of 5 stars

Easy to choose the correct items. Kept up to date from time of placing order until receipt of package. Arrived within the ETA range. Very happy with whole process.

Rated 2 out of 5 stars

Brother compatible toner is very underwhelming compared the the genuine toner. I didn't expect the same quality but did expect closer. Rather disappointed. Shipping though is extremely fast.

Rated 5 out of 5 stars

Easy to find what you need on the website, and afterwards reordering the same product is simple and easy. Delivery is amazingly fast. Can’t fault this company, they’re great.

Rated 2 out of 5 stars

I don't appreciate parcels just tossed over my front fence he or she only needed lift the latch on the gate and deliver it to the door.

Rated 5 out of 5 stars

Great and easy experience. Very prompt delivery and processing as well as giving me excellent information on ink replacement for our new Epson printer. Thankyou we will certainly order again.

Rated 5 out of 5 stars

Website easy to use, ordering simple, very fast delivery. Despite our toner being elderly, suitable ink cartridges available. I will return!

Rated 5 out of 5 stars

Great price & very quick delivery, I haven't installed it yet so I can't comment on the quality of this product, but so far very good and happy

Rated 5 out of 5 stars

Products arrived promptly through the mail, were exactly as ordered and are performing to claims. Web site was easy to navigate and order/ pay on.

Rated 5 out of 5 stars

No problem ordering even for an 80 year oldie. Confident in ordering online with TonerCity that all is OK. Prompt delivery

Rated 4 out of 5 stars

I've been your customer for almost 4 yrs and can say those ink/ink cartridges i purchased had worked well

Rated 5 out of 5 stars

Easy website for ordering - quick service, surprised my order was delivered next day, will order again

Rated 1 out of 5 stars

I was placing an order to Wholesale Toners (my preferred supplier) who normally delivers the next day. Your marketing set-up hijacked my order and instead I received my order (thank you) two days lat... See more

Rated 5 out of 5 stars

I needed a specific toner. They had stock, so I clicked and within a few days they arrived at my door. Was very surprised how easy and fast it was

Rated 5 out of 5 stars

I've ordered several times and it's just so easy. There's never any issues. It is simple to find what I need and everything arrives on schedule. Great service, thank you.

Rated 5 out of 5 stars

Best price around and delivered next day. Good communication when goods dispatched and expected delivery date.

Rated 5 out of 5 stars

The no fuss easy to reorder system guarantees I get the correct cartridges every time. No need to go searching.

Rated 5 out of 5 stars

I was amazed at the speed of delivery. The toner arrived 2 days from ordering. The price compared to Officeworks was amazing.

Rated 5 out of 5 stars

Very happy with purchase all round from purchase to receiving my item . 5 Stars will be purchasing again ..

Rated 5 out of 5 stars

I always buy my ink from ToneCity as I find the price of their products are good and get delivered in record time .

Rated 5 out of 5 stars

Order was delivered within one week, as ordered and in good condition. Ordering process was very easy.

Rated 5 out of 5 stars

Fast delivery, and I like the reorder stickers. No searching through old invoices when they need replacing.

Rated 5 out of 5 stars

So easy to re-order my toner as the history gives you all the details & at a click of a button the order is dispatched. Very fast, very easy :)


Company details

  1. Toner Cartridge Supplier
  2. Business to Business Service
  3. Office Supplies Store

Written by the company

Shop for everyday low prices on printer ink, laser toner cartridges and more at Toner City. Save up to 75% OFF on wide range of printer brands.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

No phone support

No phone support (Paraphrasing- ""We don't answer our phones use email instead!") No online support. I paid extra and used Inkstation instead.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, and pay, and delivery was super quick.

Excellent & will buy again when required.

October 20, 2025
Rated 2 out of 5 stars

Brother compatible toner is poor…

Brother compatible toner is very underwhelming compared the the genuine toner. I didn't expect the same quality but did expect closer. Rather disappointed. Shipping though is extremely fast.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

MY INK SPOT

I have used ink from Toner City many times. Delivery is fast and efficient. My last delivery surprised me. I ordered on a Sunday. My order was in my hands on Tuesday a.m. An interstate delivery cannot be this fast. how can it be mine ? On checking delivery package, all was good. Surprisingly more than efficient. I am sure more orders will be completed.

October 7, 2025

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