Toolvia Reviews 11

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

11 reviews

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Rated 5 out of 5 stars

A+ service

I ordered but no stipulated time was mentioned for delivery, I tracked the order, very easily ,and the parcel was delivered in approx 8 days by yodel, all working perfectly even though I was apprehensive at first by other reviews, my experience was perfect thank you toolvia

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 10 solar outdoor lights…

Ordered 10 solar outdoor lights totalling £239. Two arrived damaged. Sent three emails with pictures to their customer services over last 6 weeks. No answer to any of them. No telephone number to call them anywhere on line. Poor product and customer service

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM COMPANY !!

BEWARE SCAM COMPANY !!
I ordered a Wireless CarPlay Adaptor from Toolvia. I received what looked like the model on the glitzy advert and video, EXCEPT IT DID NOT WORK AT ALL ! Plugged it in and it just did nothing absolutely nothing, no lights on the gadget, nothing on my car screen. Ive sent 4 emails to the customer@toolvia email and each time get the exact same automated response page with no other contact details available. Ive tried looking for alternative email address's and phone numbers but havent found another way of contact this scam company.

December 20, 2025
Unprompted review
Rated 2 out of 5 stars

Got there in the end.

Not the best but got there in the end…

No communication at all, no customer service after payment, but the product did turn up……. Eventually

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

AN ABSOLUTE SCAM

An absolute scam. I ordered 4 items weeks ago for £45 and have never received a confirmation nor a reply to emails nor obviously the goods.
DO NOT ORDER FROM THEM

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

If this company is legitimate then I’ll…

If this company is legitimate then I’ll eat my socks.
For a start, this is NOT a UK company - so the stuff you order will get likely get shipped on a slow boat from china. I doubt they hold any stock.
Went direct to their UK?website Selected item, took advantage of offer of free delivery and 20% off for ordering 2 (the ordering system is a bit confusing), placed order, did not get free delivery reduction and second item was incorrect. Immediately raised my concerns in multiple ways via their 2 different support email addresses, facebook AND WhatsApp but got no response. Repeatedly emailed over next few days without response then finally told them to cancel - immediately got a response back (from klaus) to say that I couldn’t cancel or change the order as it had been dispatched and then 10 mins later got an email saying that the order had been dispatched. I immediately replied both klaus email and order email only to be completely ignored again. Nothing, nada, zilch since (2 weeks now).
If there is any customer service then I couldn’t get any. As for my order, lord knows if that is real or not.
My advice - steer well clear of this company- if it is a company as it’s not what it first seems or what it portrays itself to be.

November 8, 2025
Unprompted review

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