If any one is cautious about doing the Wowcher surprise holiday do it! We had a great experience with Harry at Travelodeal. He was very charming and helpful. There was no hidden fees, however we did c... See more
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Based on reviews, created with AI
Welcome to Travelodeal, your go-to travel platform transforming the way you plan your holidays. Distinguishing itself from conventional travel sites, Travelodeal empowers you to tailor searches based on multiple criteria such as dates, star ratings, budget, and all without the need to pre-select a destination. Explore our user-friendly interface, advanced search options, and a vast array of offerings, including beach getaways, cruise experiences, and city breaks. Discover your perfect holiday effortlessly, with our experienced and friendly team always ready to assist you in securing the best available prices. At Travelodeal, we pride ourselves on offering more than just vacations; we curate experiences. Delve into our exclusive packages, featuring beach retreats, enticing cruises, and captivating city breaks. Uncover the allure of our exclusive Nile Cruise deals, allowing you to embark on a journey through history and culture. Experience a new era of personalized travel with Travelodeal, where every journey is as unique as you are. Let your holiday planning become an exciting adventure, where the search for your perfect getaway is as thrilling as the destination itself.
8th floor, Becket house, 36 Old Jewry, EC2R 8DD, London, United Kingdom
Replied to 96% of negative reviews
Typically replies within 1 week
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Lee was extremely helpful and made the process very simple and stress free.
Very good and very helpful. Davis was very clear in his explanations. Would have been 5* but there was confusion about the car hire situation and I ended up paying more money. Yorkshire folk can’t give 5* if they have to pay more than expected! Would definitely recommend though!
Terry was very helpful and great customer service.
Stella was very helpful and useful
Good holiday and sweet deal for a holiday in Montenegro
I found Jordan to be friendly helpful and accommodating ti my requirements
Matt was great, went through all the details of the holiday throughly.
Excellent service from start to finish
Our contact, Rony, was excellent. Calm, patient, and precise. After various discussions we ended up with a perfect solution to our request for a mixed Egypt hotel and cruise, and it was a delight to be so well looked-after. We shall be straight back again for our next trip abroad, and shall recommend to our friends.
Brian Jordan
Me and my partner booked through wowcher for the £99 suprise holiday. Neither of us expected anything fancy or even decent but we did expect a clean hotel. What we got instead was dirty sheets and a hotel that reeked of stale cigarettes.
I called travelodeal immediately, and from the get go they were so unhelpful. They told us the only option we had was to stay and that we could not check out otherwise they could not help us.
We spent our three day short break down the phone trying to get someone to sort out an alternative accommodation and we were refused. Everyone had a rude tone with me, expecting me to stay in a dirty hotel and acting like it was no big deal.
I am now back from my holiday and they’re still just delaying a response, all I want is a refund for the hotel that is all, yet now apparently I cannot receive a refund for the hotel as I did not check out?? When I was told that I can’t check out if I want their help?
I told the that I booked alternative accommodation and now the agent is acting like I never told her. I have email proof of everything and I am going to be taking legal action.
It’s been a week of back and forth and I have never dealt with more unhelpful and rude people. Every phone call I get spoken over and talked to like I am a child.
Never ever book through this company, I understand that they may have not known about the state of the hotel but the unhelpfulness of the staff is downright disgusting.
Very helpful and understanding
Really helpful when booking and easy to deal with. I was helpful by Keith, highly recommend
Completely sorted our holiday requests. Understood what were our requirements and called us back as we asked.

Reply from Travelodeal
The booking stage was excellent with Leo from the sales team offering me alternative options to help me decide. I'm yet to have the actual holiday.

Reply from Travelodeal
We were on the phone with a lovely lady called Jenny and she was very kind and helpful with sorting our wowcher £99 holiday. I would highly recommend!

Reply from Travelodeal
Marvin was very helpful and patient with me. He was able to give me a break down of my trip financially. He was also good to follow up with important details. He went out of his way to check the best flights for me from the US to Europe.

Reply from Travelodeal
Efficient and suggested an alternative (better holiday) than what we enquired about. Our dates were also adapted to suit our availability.

Reply from Travelodeal
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