Have bought 15 stair carpets in sisal, two big carpets for living room (wool and sisal) and a small entre carpet also in jute. All very good quality, very fast and friendly delivery! I was surprised t... See more
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Verified
It wasn't delivered very late evening i would give give five stars but the carpet is really good quality and happy about it.
I ordered I kitchen rug on 07 January 2026, for 917 kr from 1018 kr. After 8 days I received an email telling me that due to mistake my order was cancelled and in 2 to 3 days I will receive my money b... See more
Company replied
Verified
God kvalitet til prisen og levering til aftalt tid. Kan kun anbefales
3.8
Great
3K reviews
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BUYER BE AWARE WITH THIS COMPANY.
I ordered I kitchen rug on 07 January 2026, for 917 kr from 1018 kr. After 8 days I received an email telling me that due to mistake my order was cancelled and in 2 to 3 days I will receive my money back. I was offered to buy another carpet with a discount of 20%. Strange as I saw again the same carpet but with a higher price than the original lower price with was advertised on the internet. DO NOT TRUST THIS PEOPLE …I STILL DID NOT RECEIVED MY MONEY BACK AND I MADE A CLAIM ALSO TO MY BANK. DO NOT BUY FROM THIS COMPANY.
January 7, 2026
Unprompted review
Reply from Trendcarpet.dk
Hello Gheorghe,
Thank you for your review.
We are sorry to hear that you were not satisfied with your purchase. Unfortunately, we are not able to find any order with the details you provided. You may reach out to our Customer Service Team via email or phone and we will surely assist you.
We are looking forward to hearing from you!
Your Trendcarpet Team
I bought curtains from thos company
I bought curtains from thos company, the size says 140x220 when it arrived i mesured it and it was not the size its suppose to be (length was 190 insted of 220) i returned it almost a month ago and have been calling for my money to be returned and they keep pushing some lie about 10 days . I have not gotten my money back! Scam, i have reached out to the company for 2 months emails and phone calls
January 12, 2026
Unprompted review
Reply from Trendcarpet.dk
Hello,
Thank you for your review.
We are sorry to hear that you were not satisfied with your purchase. Unfortunately, we are not able to find any order with the details you provided. You may reach out to our Customer Service Team via email or phone and we will surely assist you.
Thank you for sharing your experience!
Your Trendcarpet Team
Verified
Nice carpet
August 18, 2025
Verified
When I ordered carpet
When I ordered carpet, I had to wait a week to receive it, but they sent me the wrong color, which doesn't match my order. I spoke to customer service about sending the correct color, and they told me they would only send it once they received the wrong one back. This was not a good experience. The customer service was bad, and frankly, my overall experience was terrible. I don't think I'll be buying from them again.
July 5, 2025
Reply from Trendcarpet.dk
Hi Jawad,
We are deeply sorry for the inconvenience and the trouble this has caused. We completely understand that this is frustrating and we're doing our best to solve this in the best possible way for you. Your feedback is valuable for us as we always strive to be better.
Thank you for sharing your experience!
Your Trendcarpet Team!
Verified
Super god kvalitet!
May 5, 2025
Verified
Verified
It wasn't delivered very late evening i…
It wasn't delivered very late evening i would give give five stars but the carpet is really good quality and happy about it.
April 20, 2025
Poor delivery and communication.
I am incredibly disappointed with my recent experience regarding my order. I placed an order hoping for prompt delivery, but it has now been 22 days and I have just now received my package.
I understand that occasional delays can happen, but the lack of communication and updates from the company has made the situation much more frustrating. When I contacted customer service, they were unable to provide a clear timeline for when I can expect my package, which only added to my dissatisfaction.
January 15, 2025
Unprompted review
Reply from Trendcarpet.dk
Hello Gustav,
Thank you for your review.
We truly apologize for the delay with your order. We understand that this is frustrating. Unfortunately, we are not able to find any order with the details you provided. You may reach out to our Customer Service Team via email or phone and we will surely assist you.
We are looking forward to hearing from you!
Your Trendcarpet Team
Verified
Trendcarpet made a mistake with my…
Trendcarpet made a mistake with my adresse, so even tho I took a day off from work to recieve the huge carpet at home, it was delivered to somewhere where no one was home, then to a package shop. Obviously I can not pick up a heavy carpet or arrange it, and why would I when it was their mistake this has happened... Customer service is acting like they don't understand what's wrong. Waiste of time to order or to try to solve things with them.
December 6, 2024
Reply from Trendcarpet.dk
Hello Ivett,
Thank you for your review.
We truly apologize for the delay with your order. We understand that this is frustrating. Our customer service will get back to you with a solution as soon as possible to ensure you receive your carpet.
We wish you a lovely week ahead.
Your Trendcarpet Team
Delivery Period of +30 days
Delivery Period of +30 days. Trendcarpet has willingly delivered an object to a paket shop then as per agreement in the payment process to Adress delivery. There was no chance for me to pick up the Carpet in such size. Solution of Trendcarpet was to let it get shipped back, for which I had to wait 10 days, after that an other 14 days passed without any mentioning nor update on the side of Trendcarpet nor any attempt of aiming for a solution. The carpet is still not delivered since 23.Oktober.
November 23, 2024
Unprompted review
Reply from Trendcarpet.dk
Hello,
Thank you for your review.
We are sorry to hear that you were not satisfied with your purchase. Unfortunately, we are not able to find any order with the details you provided. You may reach out to our Customer Service Team via email or phone and we will surely assist you.
We are looking forward to hearing from you!
Your Trendcarpet Team
Bought a Carpet
Bought a Carpet. very cheap. big stains on it. took pictures 2 hours after delevery. sent a complaint. they offer 15% discount.. Stop.. its 200kr.. you delivered a bad carpet please sent a new!!
Yes we tried to clean the stains to be nice, after the pictures where taking. we could not remove them.(sorry we tried to help you)
We go will go to forbrugerklagenævnet. this is the worst service
September 23, 2024
Unprompted review
Reply from Trendcarpet.dk
Hej Henrik,
Tack för din recension.
Vi beklagar verkligen att du har haft en negativ upplevelse med din beställning. Tyvärr, utan tydlig dokumentation i form av videor, bilder, eller tidigare kontakt har vi ingen möjlighet att verifiera att mattan var smutsig vid leverans. Därför kan vi inte göra en reklamation baserat på hur mattan ser ut efter rengöringsförsök. Om du har kompletterande information eller vill att vi överväger vårat beslut är du varmt välkommen att kontakta oss igen.
Tack för din förståelse.
Ditt Trendcarpet Team
Verified
Very Nice and beautiful wow
August 31, 2024
Delivery fail and lack of compassion
I ordered a carpet that is 230x160, specifically with home delivery, as I am seriously ill and cannot carry it. It got delivered on the other side of the city at a pick-up point. When I contacted Trendcarpet, the only thing I kept hearing was "no" even though the mistake is on their end. They didn't think the delivery company could deliver to my address as was the order, they said the company does not deliver to home addresses, which is not what their site says. The shipping company claims the delivery was booked from Trendcarpet as a pick-up point.
I had ordered with home delivery and insist that I either get refunded without further costs or receive the carpet as intended at my home address!
June 14, 2024
Unprompted review
Reply from Trendcarpet.dk
Hej Diana,
Tack för din recension.
Vi beklagar verkligen de besvär du har upplevt med din leverans. För att kunna hjälpa dig vidare behöver vi ditt ordernummer. Vi rekommenderar att du kontaktar oss igen med denna information. Vi vill också informera om att vi, enligt våra köpsvillkor, inte erbjuder valbara leveransalternativ vid köp. Vi förstår att situationen är frustrerande och vi vill göra vårt bästa för att lösa det åt dig. Vänligen återkom med ditt ordernummer till våran mail, [email protected], så att vi kan assistera dig vidare.
Vi ser fram emot din kontakt!
Ditt Trendcarpet Team
Verified
Verified
God kvalitet til prisen og levering til…
God kvalitet til prisen og levering til aftalt tid. Kan kun anbefales
April 18, 2024
Verified
very pleased with the carpet and delivery!
We ordered a very soft nice carpet. We are very happy with the quality. The delivery was just in time, as described!
April 12, 2024
Verified
Den var god👍
April 3, 2024
Verified
God kvalitet og hurtig levering👌
March 11, 2024
Verified
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