urban brand creative Reviews 57

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I rarely write reviews, but my experience with Urban Brand Creative has been extremely negative. In my view, our website was taken offline through what felt like sheer negligence, and when we reac... See more

Company replied

Rated 5 out of 5 stars

Keith is one of the most motivated and focussed creatives I’ve ever met. His passion for helping businesses not only improve, but succeed is unmatchable. He is one of those rare people that bridg... See more

Company replied

Rated 5 out of 5 stars

Keith and his team at UBC were very supportive and professional when putting together my e-commerce Yoga website. They were very open to considering my points but equally very knowledgeable about what... See more

Rated 5 out of 5 stars

Keith spent a lot of his time offering expert guidance and consulting for our website structure and marketing. He's great to work with and has the expertise to make the necessary suggestions and... See more

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Company details

  1. Online Marketing Agency
  2. e-Commerce Solution Provider
  3. Marketing Consultant
  4. Photo Agency
  5. Social Media Agency
  6. Website Designer

Written by the company

Hello - we’re urban brand creative. Digital growth solutions It’s getting harder out there to do business, you could say we’re living in uncertain times. One thing you can be certain of is urban brand creative. We help start-ups, scale ups and enterprise clients. With outstanding creative digital brand + marketing growth strategies. We do this through crafting clever, commercially focused, holistic solutions that help your business drive sales, increase brand awareness and super charge market reach, enabling you to compete more effectively in an ever-competitive marketplace.


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3.6

Average

TrustScore 3.5 out of 5

57 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

UBC Experience

We worked with the UBC team on a complete rebrand of our service, a new website, a suite of creative and promotional assets. Essentially a new look to represent our own voice and service. From the very first call I felt Keith was very good at what he does- that first impression wasn`t wrong. UBC is professional, skilled, flexible and so easy to work with. Now we have amazing, professional assets to allow us to show everyone else. We are now ahead of the game in our sector- thanks to UBC. I want to acknowledge as an NGO we benefitted from the Teach Ruadh Foundation- born out of tragedy- living in grace. Thanks !. Nicola, CEO, Safetynet Primary Care

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company!

I rarely write reviews, but my experience with Urban Brand Creative has been extremely negative. In my view, our website was taken offline through what felt like sheer negligence, and when we reached out for support, we were met with a complete lack of engagement. There was no urgency, no ownership, and no meaningful attempt to help us restore what had been lost.

What made the situation even worse was that, despite having fully paid for our assets, they refused to return them. From my perspective, this added an unnecessary layer of stress and disruption at a time when we were already dealing with the fallout of our site being disabled.

Overall, the entire interaction felt unprofessional, unhelpful, and dismissive. Based on my experience, I couldn’t recommend their services — especially if you expect reliability and accountability when something goes wrong.

November 30, 2024
Unprompted review
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Reply from urban brand creative

Hi Claire,

We were surprised to see this review, as it does not reflect the extensive work delivered or the written feedback and contract extensions we received from you during the engagement.

As you know, these concerns relate to unresolved contractual issues and fees, which are currently the subject of ongoing correspondence between solicitors.

We’re unable to comment further in a public forum, but we remain available through the appropriate channels.

— Urban Brand Creative

Rated 1 out of 5 stars

Where integrity is important to your brand

Two years after finalising account assets handover and finalising account in full by way of a settlement agreement. Urban Brand Creative were notified our business Instagram account required Two Factor Authentication. Keith Bradshaw’s mobile number was set as the 2FA phone number. Over the last two weeks in multiple attempts to contact UBC, we have been totally ignored. Three years later, he still uses our brand extensively on his website and social channels for reference even though he wasn’t the logo designer. For any brands that value their IP, I would urge caution when dealing with this business. Always insist your number, email address and independent web hosting company are used. Happy to provide further details and evidence to any concerned parties to @ianredmond

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I worked with UBC on my new website

I worked with UBC on my new website. Working with the team helped me move from my simple original website to a more complex one that showcases the range of services my business provides. The team helped me with a complicated DNS transfer too, which I'm very grateful for.

February 13, 2024
Unprompted review
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Reply from urban brand creative

Hi Eliya,
Thank you for the review. We really enjoyed working with you on the new Seed Scholars website. Your programme does important work for children, and it deserved a platform that reflects the full range of what you offer.

The build was technically complex — especially the DNS and structural upgrades — but seeing it come together in a way that supports your mission made it very edifying and well worth the effort. We appreciate the trust you placed in us and we’re glad the new site is giving you the space and clarity your work deserves.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Skilled, passionate, a pleasure to work with

Thank you so much to Keith and Karen for their work on our website for our remembrance photography charity. From the very first meeting I knew we were dealing with a highly skilled and passionate company. They put so much effort into understanding our needs, and not only delivering on the initial ask but actually guiding us to be more ambitious with what the site could do for us and for the people we have and will support. We have felt very guided and supported through the process, with clear direction and requirements in terms of providing content. The website looks fantastic, and we are so grateful for the time and talent of the team.

December 14, 2024
Unprompted review
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Reply from urban brand creative

Hi Anne Marie,

Thank you for such a meaningful review. Working with your team NILMDTS on this project was an experience that will stay with us for a long time. The work you do for parents in their darkest moments is extraordinary, and it deserved a website that reflects that care, dignity, and compassion.

From the first conversation, it was clear how deeply you value the families you support. That clarity and purpose made it easy for us to go beyond the original brief and create something that can serve your community long into the future.

This project also carried personal significance for us through the Teach Ruadh Foundation. Being able to match funding and support an organisation offering this level of kindness and humanity meant a great deal. Your commitment, integrity and heart were felt in every interaction.

We’re grateful you trusted us with something so important. It was an honour to contribute.

Warmest wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Urban Brand Creative exceeded all our expectations

Urban Brand Creative exceeded all our expectations with their exceptional website development services! From start to finish, they displayed professionalism, creativity, and a deep understanding of our needs.
The design they delivered is sleek, modern, and perfectly aligned with our brand. They paid attention to every detail, ensuring the site is visually attractive while being highly functional and user-friendly and flawless on mobile devices.
Communication with them was seamless throughout the process. They listened to our ideas, offered valuable insights, and implemented everything appropriately. The level of transparency and collaboration made us feel confident in their expertise.
We are very satisfied with the final product—it’s a true reflection of our service. I highly recommend Urban Brand Creative to anyone looking for top-tier website development. Thank you to Keith and Karen for your understanding and support.
Jim
NILMDTS Ireland - nilmdts.ie
Now I Lay Me Down to Sleep

December 12, 2024
Unprompted review
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Reply from urban brand creative

Thank you, Jim. We’re genuinely grateful for this review. Working with NILMDTS Ireland was a privilege and one of the most meaningful projects we’ve had the honour to support. The care, dignity and compassion your organisation brings to families guided every decision we made throughout the build.

This project also formed part of our work through the Teach Ruadh Foundation, which gave it an additional layer of personal significance for us. Being able to match funding and contribute to a service that supports parents with such sensitivity meant a great deal.

From the outset, your clarity around the needs of volunteers, families and hospitals made it possible to create a website that is modern, respectful and easy for people to use at a very difficult time. We’re glad the final platform reflects your mission and the extraordinary work you do.

Thank you again for your trust and collaboration. It was an honour to work with you.

Warmest wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Partnering with Urban Brand Creative…

Partnering with Urban Brand Creative has been a transformative experience for us. From refining our social media strategy to completely reimagining our website, their team has demonstrated a deep understanding of our brand and business goals. What truly sets them apart is their ability to adapt and respond to our changing needs with flexibility and creativity, always going the extra mile to ensure we’re satisfied. Their commitment to delivering high-quality, impactful work has exceeded our expectations. We couldn’t be happier with the results, and we highly recommend Urban Brand Creative to any business looking for a dynamic, dedicated partner.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

croninarchitects.ie

We recently worked with Urban Brand Creative to review our company brand, logo & website. We found that the team was creative, professional, and highly attentive to our requirements. They delivered a fresh, modern logo that truly represents our brand, and the revamped website is visually appealing, easy to navigate, and optimized for performance. Communication throughout the project was seamless, and they delivered everything on time. We are delighted with the results and can highly recommend Urban Brand Creative

September 23, 2024
Unprompted review
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Reply from urban brand creative

Thank you, Diarmuid. Working with you and the Cronin Architects team for a second time has been a real highlight for us. Your clarity, creativity and architectural vision played a huge role in shaping the rebrand and the new website — it pushed us to elevate our own work and deliver something worthy of the practice you’ve built.

The collaboration was seamless from start to finish, and we’re genuinely proud of the final identity and site. They reflect not just the aesthetic of the studio, but the standard, detail and precision you apply to every project.

We really appreciate your trust across both engagements, and we’re delighted that the new brand and platform are serving you well.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

It has been a pleasure to work with…

It has been a pleasure to work with Keith and his team at Urban Brand Creative.
We are a small charity with limited resources. The team listened to our many needs with accessibility for all, including visual impairment and delivered much more than we thought. They have really listened to us at Vasculitis Ireland Awareness and really understood who we are and what we are.
They provided many insights into how we could better present ourselves to the world and support our community.

UBC have done more than just create a website; they have completely rebranded VIA. We now have a new website which everyone can navigate easily to get they information they need without being overwhelmed. I would recommend Urban Brand Creative, their professionalism and attention to detail is second to none.

June 17, 2024
Unprompted review
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Reply from urban brand creative

Thank you, Tim. We really appreciate your words. Working with the Vasculitis Ireland Awareness team was a privilege, and we’re glad the new brand and website are making a real difference for your community.

From day one, it was clear how much thought you put into accessibility, clarity, and support for people living with vasculitis. That focus guided every decision we made — from the structure of the content to the visual identity and the user pathways for people with visual impairments. Rebranding VIA was a responsibility we took seriously, and your clarity helped us deliver something meaningful.

This project also formed part of our work through the Teach Ruadh Foundation, and we were proud to match funding for an organisation that gives such vital support across the island of Ireland.

Thank you again for the trust, the collaboration, and the care you bring to VIA’s mission.

Warmest wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Small charity dips their toes in the water

It has been a great pleasure to work with Keith and his team at Urban Brand Creative.

We are a small Rare Disease charity with limited resources and a pretty narrow skill set. Keith and his colleagues patiently teased out our values and helped us clarify our core mission. They provided many insights into how we could better present ourselves to the world and support our community. They are so much more than a website developer.

When it emerged that some of our members have vision problems they researched the problem and developed a branding and website presentation that was a huge improvement on even their first iteration.

It is a measure of Keith that, following a personal tragedy, he and his wife set up the Teach Raudh Foundation to provide substantial annual support to registered charities, community organisations and Not for Profits.

For those taking tentative first steps into branding and website development, my message is trust the experts! These guys really know what they are doing.

June 17, 2024
Unprompted review
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Reply from urban brand creative

Hi Cecil,
Thank you for this incredibly thoughtful review. Working with Vasculitis Ireland Awareness has been a privilege, and your openness throughout the project made it possible to build something that genuinely reflects your mission and values as a rare disease charity.

From the very beginning, your commitment to clarity, accessibility and support for your community set the standard. When we learned that some members were experiencing visual challenges, it was important for us to take the time to understand those needs properly and refine both the branding and the website so the experience was genuinely accessible for everyone. Your guidance played a huge role in that outcome.

Your acknowledgement of the Teach Ruadh Foundation means a great deal to us. Supporting not-for-profit organisations through the foundation is deeply personal, and we were proud to match funding on this project for a charity that brings such care and integrity to the people it serves.

Thank you again for the trust, collaboration and kindness you brought to every stage of the process. It was an honour to work with you.

Warmest wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

UBC care about their clients, they listen

Keith and his team have been more than patient with our small charity VIA, in helping us rebrand and give us a brand new website. The attractive layout is both accessible for all our members, including the visually impaired, and easily navigated. It clearly shows what our charity aims are and how to get involved. I would highly recommend UBC. Thank you Keith and team for your care.

June 17, 2024
Unprompted review
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Reply from urban brand creative

Thank you, Julie. We really appreciate your review. Working with Vasculitis Ireland Awareness has been a privilege, and your clarity around accessibility and member support shaped every part of the rebrand and website build.

It was important to us that the new platform be calm, easy to navigate and genuinely accessible for everyone — including members with visual impairments. Your input throughout the process helped us create something that reflects VIA’s purpose and gives people a clearer path to information, involvement and support.

This project was also supported through the Teach Ruadh Foundation, and we were proud to match funding for an organisation doing such vital work for the vasculitis community across Ireland.

Thank you again for the trust and the collaboration.

Warmest wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

could not had done anymore for us…

could not had done anymore for us always very helpful and professional could recommend them enough

November 24, 2023
Unprompted review
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Reply from urban brand creative

Thank you so much for the review. Working with Let Them Talk Beauty has always been a pleasure — you’ve been open, collaborative and full of energy from day one. We’re really glad the brand and website continue to serve you well and that the support we provided made the process easier for you.

Thanks again for the trust and the partnership.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Leaders in their Field

The team at Urban Brand Creative are true professionals and leaders in their field. From the initial client meeting, to the presentation of our final portfolio and website, the client experience has been exceptional. We did a lot of research to try identify the best marking agency in Ireland and with Urban Brand Creative, I am confident that's exactly what we found.

September 7, 2023
Unprompted review
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Reply from urban brand creative

Thank you, Dan. We really appreciate you taking the time to share this. Working with you and your team was a pleasure from the very beginning, and we’re glad the full brand and website rollout delivered the standard and consistency you were looking for.

Hearing that your own research led you to choose us — and that the experience matched those expectations — means a lot. We take the client journey seriously from first meeting to final delivery, and it’s great to know that came through in your project.

Thanks again for the trust and the collaboration.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Working with Keith & Urban Brand Creative Team

Keith really took our mission and long history on board. The Society is hugely grateful to Urban Brand Creative for their constructive support and expertise in developing an engaging and attractive site with a contemporary look and feel.
Siobhán Fitzpatrick, Trustee, Sick & Indigent Roomkeepers Society

December 23, 2022
Unprompted review
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Reply from urban brand creative

Thank you, Siobhán. We’re genuinely grateful for your review. Working with the Sick & Indigent Roomkeepers Society was a privilege, and it was important to us that the new SIRKS website reflected both your mission and your long, meaningful history.

Your clarity around the organisation’s purpose and the needs of the people you support shaped the direction of the project from day one. We wanted to ensure the new platform honoured that heritage while giving the Society a modern, accessible and engaging presence for the years ahead.

This project was also supported through the Teach Ruadh Foundation, and we were proud to match funding to help bring such a longstanding and impactful charity into a more contemporary digital space.

Thank you again for the trust, the insight and the collaboration throughout.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Absolutely fantastic service from keith…

Absolutely fantastic service from keith and his team walk us through step by step on how to set up a website and marketing as we hadn't a clue always at end of a phone or computer with any questions we had and we're continuing our business with them going for with our business stunning service 10 out of 10 from us at House Of LA and letthemtalkbeauty.ie

October 30, 2021
Unprompted review
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Reply from urban brand creative

Thanks so much, Des. Always a joy working with yourself and Laura. From the very beginning you’ve both brought such honesty, humour and energy to every project, and guiding you through the website and marketing setup was an absolute pleasure.

We’re delighted to hear the site and strategy continue to support the business as it grows. You’ve built something brilliant, and we’re glad to be alongside you for the next chapters.

Thanks again for the trust, the collaboration and the laughs.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Website revamp

Where do i start with this review...... i am just blown away by the finished website that was created by Keith and Urban Brand Creative. Keith worked within our budget and went above and beyond to achieve the best creation for our charity. Keith's engagement and attention to detail was outstanding. Creating the content for a website is not easy, but through lots of conversations and Keith's patience we were able to work through this. I had a big presentation to do this week to a corporate, i used the Sales deck that Keith created which had so much information. I was also very proud to announce our new website. Thank you to the team at Urban Brand Creative, it was a pleasure working with you. I have no doubt that we will continue to develop with a positive working relationship.

July 7, 2022
Unprompted review
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Reply from urban brand creative

Hi Angela,
Thank you so much for this review. It was a privilege to work with you and support the important work your organisation is doing. From the first conversation, it was clear how much care and purpose you bring to your mission, and that guided every decision we made throughout the website build and the sales deck.

Creating sensitive, accurate content takes time, and your openness during those conversations made it possible to shape something that truly reflects the people you support. Hearing that the deck helped with your recent corporate presentation — and that you were proud to announce the new website — means a great deal to us.

We were glad to work within your budget and still deliver the level of detail and support needed to bring the whole project together. You’ve built something powerful out of unimaginable loss, and it was an honour to contribute in a small way.

Thank you again for the trust and the collaboration. We look forward to continuing the relationship.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Trading online Voucher

Trading online Voucher
I have to say I have been very impressed with the way Keith and the team at Urban Brand Creative have addressed my needs in terms of delivering a new and upgraded website and it was a professional experience from start to finish despite operating through a difficult pandemic. We have a robust “Word of Mouth” referral pipeline but have been less than optimum in the Digital space and we needed a solution in terms of Listing our products and services.
They developed an e-commerce digital marketing and social media strategy and upgraded my website at www Lionheart ie with a very impressive new platform that encompasses a lot of critical functionality and SEO best practice and optimisation.
They took the time to benchmark our offer against the competition and advised on the most efficient approach to deliver on our specification and drive new business lead generation and improve the User Experience.
They helped us in terms of guidance in terms of which supporting software we should choose and walked us seamlessly through a consultation process and helped us in understanding the whole area of Google adds etc.
They delivered a 10 page professional updated website that allows us to sell on line the new online course modules we have developed for export clients and which we are very excited about and especially in terms of our foreign clients based in the UK, USA and Canada who can now access content directly online. We feel the potential for growth here is significant. Indeed if we are successful we would hope that there is potential to recruit and employee some staff to assist in the project growth trajectory for on line learning modules.
I think it is fair to say that Urban Brand Creative have been an excellent partner in this project and we will emerge from the COVID 19 Pandemic such more resilient and digitally agile as a consequence of our new website.
Thank you to both Keith and the team and also LEO for supporting our application which is greatly appreciated at this time - Patrick Downes

September 30, 2021
Unprompted review
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Reply from urban brand creative

Thank you, Patrick. We really appreciate you taking the time to share such a detailed review. Working with you on the Trading Online Voucher project was a pleasure from start to finish. Your clarity, professionalism and deep understanding of your sector made it possible to build a platform that genuinely supports the next stage of Lionheart’s growth.

Upgrading the website, developing the e-commerce structure, and shaping the digital marketing and SEO strategy were all grounded in the same goal you outlined from the outset: creating a modern, functional system that could stand alongside your already-strong “word of mouth” pipeline and open new opportunities across Ireland, the UK, the USA and Canada. We’re delighted to hear the new platform is already supporting that ambition.

Your willingness to engage with the benchmarking, software selection and Google Ads process made the project smooth and collaborative throughout. You brought a sharp commercial lens to every conversation, and that helped us deliver the quality you were aiming for.

Thank you again for the trust and the partnership — and thanks also to LEO for supporting the initiative. We’re glad Lionheart now has a more resilient and future-proof digital presence as business continues to evolve post-pandemic.

Best wishes,
Keith & the Urban Brand Creative team

P.s. Mayo for Sam!

Rated 5 out of 5 stars

They did exactly as they said at the…

They did exactly as they said at the outset, very happy with the work, the price and the results!

September 15, 2021
Unprompted review
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Reply from urban brand creative

Hi Vinny,
Thank you for the review. It was a pleasure working with the team at Herbstreet. You run a fantastic restaurant, and we really enjoyed helping refresh the website and bring the new menu to life online. Delighted to hear you’re happy with the work, the process and the results.

Looking forward to visiting again soon.

Best wishes,
Keith & the Urban Brand Creative team

Rated 5 out of 5 stars

Urban Brand Creative created a beautiful website

Urban Brand Creative created a beautiful user friendly website that surpasses expectations and represented the brand perfectly. They communicated regularly and provided great advice throughout the journey. I could not recommend Urban Brand Creative highly enough. the entire process was seamless and made the journey an informative and enjoyable one.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND URBAN BRAND CREATIVE

We were delighted to be able to work with Urban Brand Creative on our new website. Keith and his team provided us with regular contact and we were guided seamlessly through the whole process. They also provided us with great initiatives & guidance on how to create a fantastic digital brand & marketing strategies for our business. We felt very involved, recognised & acknowledged throughout the whole process. All of our ideas were listened to with enthusiam & Keiths marketing experience has given our business a platform that is second to none & that we feel is a leading e commerce site in our sector. We would highly recommend Urban Brand Creative.

June 30, 2021
Unprompted review

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