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VetMedi.co.uk Reviews 2,975

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease of ordering and the prompt, well-packaged delivery of medications. Consumers appreciate the competitive pricing, often noting significant savings compared to vet prices, which makes ongoing medication more affordable. People value the convenience of repeat prescriptions and the straightforward process of uploading prescriptions. The company's efficient communication and helpfulness in resolving issues, such as delayed deliveries, are also frequently mentioned. Overall, reviewers express high satisfaction and a strong likelihood of continued use, citing the company as a reliable and cost-effective solution for pet medication needs.

Based on these reviews

Rated 5 out of 5 stars

My go to for Pet Meds. Excellent, clear website with easy checkout, even for prescription meds (with varying options of how to get the digital prescription to them where necessary). Good levels of pro... See more

Rated 5 out of 5 stars

Looked for a good, reliable online vets and luckily I found one in VetMedi.co.uk. I just uploaded my Vetinary prescription and voila! My pets medication arrived well packaged by Royal Mail a few days... See more

Rated 5 out of 5 stars

Such a relief to find a way to afford ongoing medication for my sick cat. Vets add on a huge commission for medication. For example I was paying £97 for a tiny tube of ongoing medication which lasts... See more

Rated 5 out of 5 stars

VetMedi are fantastic every time. Ordering is so easy, communication and updates are fantastic. Delivery brilliant. I would recommend to everyone. My beautiful boy is coming to the end of his road, �... See more

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Rated 5 out of 5 stars

Brilliant service. Uploaded dog prescription and placed order and it arrived well packed 36 hours later. Price was also the most competitive that I found. Will continue using this company, as my dog... See more

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Rated 5 out of 5 stars

The ordered pills for my dog were delivered promptly and by buying in quantity the cost per day is reduced significantly. My Jack Russell has always chewed his paws and these pills have practically st... See more

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Rated 5 out of 5 stars

First time using vetmediuk. Ordering my cats medication was straight forward though I think I uploaded prescription twice, once on checkout and again via 'upload prescription' menu, got a bit confused... See more

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Rated 5 out of 5 stars

Really good service, sorted out the correct amount of tablets left on our dogs prescription at a good price. Fast and secure delivery via royal mail. Very good communication and fast responses via em... See more

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Rated 5 out of 5 stars

Actually I have only just found the package (adverse weather, not the fault of vetmedi as it was tracked and well packaged). It was half a mile down the road behind my next door neighbour’s d@ke (Sco... See more

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Rated 5 out of 5 stars

Excellent service. Needed medication quickly and was dispatched within the hour and received the next morning on Saturday. Ordering was straightforward. Nothing to fault at all; everything was perfect... See more

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Rated 5 out of 5 stars

I wanted to discuss the process of purchasing medicine for my dogs, using a prescription from my local vet. The lady I spoke to was very friendly and helpful, taking me through the whole process. I... See more

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Rated 5 out of 5 stars

I get my cat's medicine from VetMediUK on an ongoing, intermittent basis. It's always an easy and trouble free purchase. It is quickly dispatched and the site is very easy to deal with! Lat time I tic... See more

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Rated 5 out of 5 stars

Helpful service - thank you Charlotte. The cold pack arrived quickly and was very cold and went straight into my fridge and actually I do my first injection to Lulu tomorrow with advice from the nurse... See more

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Rated 5 out of 5 stars

I was very impressed and first time I had used VetMediUK, I was having trouble getting medication for my dog and tend to stick to same dispenser but needed it like many others and looked elsewhere a... See more

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Rated 5 out of 5 stars

I had been really messed around by another online prescription service but VetMediUK were quick and very simple to use. My new regular provider from now on. If you want a smooth, easy process to upl... See more

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Rated 5 out of 5 stars

Compared to my Vets Practice the price of the medication is great. My practice says that their high price is because they can't buy in quantity which considering they're one of many practices owned... See more

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Rated 5 out of 5 stars

First 2 orders fast, efficient, staff most helpful. The significant and most welcome costs saved on the prescribed and pricey monthly medicine allowed for other care for my dog. When the last parcel s... See more

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Rated 5 out of 5 stars

Checked order. Awaited new prescription. Quantity was slightly less than previously, so promptly refunded difference. Kept informed at all stages. Goods well packed. Excellent.

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Rated 5 out of 5 stars

I had a prescription for temperature controlled items from my dogs vet. It was easy to find the items on VetMedi’s website and the prescription process, dispatch times and delivery was clearly outline... See more

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Rated 5 out of 5 stars

I deal with this pharmacy quite often as my cat has an overactive thyroid and the medication she needs I buy from Vetmedi. They hold my prescription and promptly supply the meds when I order. They a... See more

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Rated 5 out of 5 stars

I wanted some Thyronorm for my cat and the whole ordering process was very simple. All you have to do is upload your prescription and answer some simple questions, delivery was free for me as well so... See more

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Rated 5 out of 5 stars

I have been using another online supplier who sadly went bump, so had to look for someone else to assist. Moving to VetMediUk has been a very positive experience. I am impressed by the speed with wh... See more

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Rated 5 out of 5 stars

Very easy to send the digital prescription (either by email or upload via the website) and very quick to respond to individual emails. The medication is priced much lower than our veterinary practice... See more

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Rated 5 out of 5 stars

Fast reliable service with the cheapest price for what I needed. Orders go straight through and delivered promptly. All this at a fraction of the cost our vet charges. I would not have been able to tr... See more

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Rated 5 out of 5 stars

This was my 1st ever order and prescription as my dog has now reached an age where she needs a little help. It's only hip medication but the whole process was nice and easy. Paid for priority as I was... See more

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Rated 5 out of 5 stars

Very helpful and caring practice. Although we are not one of their usual patients they helped us during an emergency with our cat. They were very caring towards our poorly cat . Very professional and... See more

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Rated 5 out of 5 stars

I was able to save about £60 on a 3 month course of meds compared to my vet, The whole ordering process was easy, my order was despatched the same day & delivered a couple of days later. I’m so pleas... See more

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Rated 5 out of 5 stars

First time I’ve bought my pets medication online, very simple to do. Doing it this way saved me some money and I will certainly be doing it again. VetmediUK let me know exactly when my order was dispa... See more

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Rated 5 out of 5 stars

Easy to use online so saves foning and holding on in a queue and answering loadsa questions. Also meds were sent out super quick on the same day and receiving them within 2 working days. Have found i... See more

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Rated 5 out of 5 stars

Website was easy to navigate. Upload of prescription was simple. Checkout was a doddle. I'm so happy that VetMedi is delivering a public service that provides an alternative solution to paying the cra... See more

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Rated 5 out of 5 stars

Having got a prescription for pardale-v from my vet I searched for competitively priced tablets. I found MediVet to be the best price. Uploading the prescription was simple and using my phone I place... See more

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Rated 5 out of 5 stars

The efficient way that orders are expedited. The way that staff are friendly and understanding with what you want. The quickness in which your order is dispatched and the excellent way it is packaged.... See more

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Rated 5 out of 5 stars

Once I had the e-copy of the prescription, it was easy to sort the order. It arrived the following day! I always use this site for pet medication. Half the price of the veterinary practice.

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Rated 5 out of 5 stars

Vetmedi made it so easy to order my cats prescription thyronorm. Best price around and delivery was ultra fast. Will certainly be using them for repeat prescriptions in the future.

Rated 5 out of 5 stars

Very easy website to order from & upload prescription. Customer service were excellent to deal with. Very good prices , well packaged, prompt delivery. Will definitely be using them again, one of the... See more

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Rated 5 out of 5 stars

I hadn’t used an online pharmacy to obtain medicines for my animals before so l telephoned and was guided through the process of obtaining part of the script now and was advised l could call off th... See more

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Rated 5 out of 5 stars

I buy special prescription meds for my cat requiring chilled packaging & then refrigeration. I can arrange delivery date with vet medi to make sure I will be at home. Very efficient delivery service &... See more

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Rated 5 out of 5 stars

I've bought meds for both my old horse and my cats from VetMediUK and they're always brilliant! Fast postage, lovely customer service and privately owned it seems which is really nice! Really really l... See more

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Rated 5 out of 5 stars

Very easy to order and upload prescription. Prompt despatch. Delivery delayed 24 hours by Royal Mail but clearly not VetMedi's fault and I'm waiting way longer with other couriers atm.

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Rated 5 out of 5 stars

Ordered prescribed Cerenia for puppy. Chose this company as they had a landline I could ring with some Qs- phone answered promptly by a lovely lady who was super helpful. I proceeded to order the volu... See more

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Rated 5 out of 5 stars

Thanks to my vet, now that the insurance has run out on our cat's treatment, we ordered her prescription medicine through Vet medi UK. It was a reasonable price and we were kept well informed during t... See more

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Rated 5 out of 5 stars

Great service, have used VetMeduk before, so if something works you go back again. My dogs medication is on prescription from my vets. Easier to upload and cheaper to buy from VetMed. Service is fa... See more

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Rated 5 out of 5 stars

When my cat was first diagnosed with a thyroid issue I panicked when I first received the vets bill. I then came across VetMediUk, the medication is half the price. I uploaded my vet prescription,... See more

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Rated 5 out of 5 stars

This was my first time ordering prescription medication for my cat and I was really surprised how easy this was. I emailed the prescription and the item was delivered fast. It was well wrapped and it... See more

Company replied


Company details

  1. Veterinary Pharmacy
  2. Pet Store
  3. Pet Supply Store
  4. Veterinarian

Written by the company

Founded by Dr Charlotte Inness MRCVS, an independent North Yorkshire Vet, we supply prescription medication, non-prescription medication, supplements and much more for all animals, large and small, with savings up to 75%. Helping tens of thousands of animal owners across the UK access the most affordable veterinary health care with no compromise on customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Could of been a tad quicker

Could of been a tad quicker, but was a late in the working day order for a prescription. What slowed us down was trying to get some advertised percentage discount which did not work! Other than that all good.

February 3, 2026
Rated 5 out of 5 stars

Great customer service

I had a problem with my delivery address (completely my fault) and emailed VedMedi. They responded quickly and updated my account to stop the mistake happening again.

February 3, 2026
Rated 5 out of 5 stars

Efficienct

I buy my on line prescriptions regularly from VM. Good range of products, good prices, easy to upload prescriptions, swift delivery. Recommended +++

February 3, 2026

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