VILLATEL Reviews 1,015

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the facilities, highlighting the spaciousness, cleanliness, and modern design of the accommodations. Consumers particularly enjoyed the pools, water parks, game rooms, and other amenities, which catered to both adults and children. The location is also a major draw, with its proximity to popular attractions like Universal Studios and Disney. People consistently report positive interactions with the staff, describing them as super, accommodating, friendly, and helpful. The quality of the villas is frequently mentioned, with reviewers noting the well-equipped kitchens, comfortable beds, and attention to detail. Overall, customers express high satisfaction with their stay, with many stating they would definitely return.

Based on these reviews

Rated 5 out of 5 stars

The speakeasy house was perfect for our family reunion. We had 26 people and there was no problem finding space. The beds were super comfy. Loved having 2 refrigerators. The oversized pool was perfect... See more

Rated 5 out of 5 stars

We really had a wonderful experience. The house was spacious and clean, and so beautifully decorated. My kids loved the game room and used it a whole bunch. Having all those extra bathrooms was great... See more

Rated 5 out of 5 stars

What a great place to stay. Everything exceeded our expectations. The Villa was exactly as advertised. The staff was super and very accommodating meeting all our needs. The employees especially Sterl... See more

Rated 5 out of 5 stars

We had an amazing stay celebrating my daughter’s birthday! The house was extremely clean and had so much space for our family to relax, play games, and enjoy time together. The game room was a big... See more

Rated 4 out of 5 stars

The place was beautiful. We enjoyed or experience. The second day we arrived back and found some plaster had fallen off the ceiling upstairs. We called and iit was remedied almost immediately. A few... See more

Rated 4 out of 5 stars

Realistically the place is 5 stars, they have a lot to offer. Amenities were great when they were able to use, we had problems with the bowling all week that didn’t get fixed, some issues with golf, t... See more

Rated 5 out of 5 stars

We enjoyed our stay there. The best villas in Orlando area: newly constructed, well cleaned, spacious, great facilities (pool, water park, restaurant). The location is just a 5 mins drive to Universal... See more

Rated 5 out of 5 stars

We had a large group that stayed for almost a week and we loved it. We had an issue with a smoke detector and the golf simulator, once called, maintenance responded within the hour. Our pool and hot... See more

Rated 5 out of 5 stars

Had a great experience staying with Villatel! While we did run into some check-in issues that caused a delay, the team was prompt, transparent, and very accommodating. The home was spotless and super... See more

Rated 5 out of 5 stars

We had a fantastic time at Villatel and our Family really enjoyed themselves. Great location in Orlando, along with all the amenities you would ever need. We felt very safe during our stay due to the... See more

Rated 3 out of 5 stars

Our unit was clean and the furniture was nice. Customer service was slow however. We were missing a spatula and I had to call 4 times before one was delivered. Hungry kids waiting an hour and a half w... See more

Rated 5 out of 5 stars

This was a beautiful place for our group of 16. Several of our family had mobility issues, so it was nice to have several bedrooms in n the first floor. This home was very clean and all bedrooms were... See more

Rated 5 out of 5 stars

My family LOVED this property, from the time we arrived thru the time we departed. We had no complaints, they are conveniently located where you can walk to mostly anywhere, movies, shopping, a fun pa... See more

Rated 5 out of 5 stars

Villatel is a great resort with exceptional amenities! First the villa that we stayed in was so nice and perfect size for our family! The design is modern -nice living room, kitchen is stocked with... See more

Rated 5 out of 5 stars

My family of nine had a great time while there! Extremely Family, friendly atmosphere and having the shallow pools were great for the little ones the kids would literally wake up, put on their swim tr... See more

Rated 4 out of 5 stars

The house was amazing! We didn’t have WiFi for the first night which sucked for everyone. Someone from Villatel’s maintenance staff came out and he said the issue is beyond his scope of work and the... See more

Rated 5 out of 5 stars

Our family loved this great property. The accommodations were excellent and we had everything we ever needed. The play area and the waterpark were very clean and were very much enjoyed by our famil... See more

Rated 5 out of 5 stars

Incredible vacation home in a beautiful community. Perfect for a family get away. Spent 1 day at Disney and 3 days in the house. With pool and spa, arcades, lazy river and resort pool all right there,... See more

Rated 5 out of 5 stars

My experience with Villatel was absolutely amazing. The villa I resided in took my breath away. Each room matched the pictures precisely. The staff were kind, considerate, friendly, polite, respectful... See more

Rated 5 out of 5 stars

The accommodations very just perfect for our cousins get-a-way. The home was nicely decorated and the property was well maintained. The neighborhood felt safe and the security was well enforced. There... See more

Rated 5 out of 5 stars

Honestly I didn’t know what to expect when my family booked a villatel home, but I was pleasantly surprised by the amount of communal spaces and private spaces. I was able to enjoy family time while a... See more

Rated 5 out of 5 stars

My family completely enjoyed our stay in VillaTel. We were able to each have our own bedroom and bath privacy in a modern, spacious home setting. Our family secured four houses and we visited from hou... See more

Rated 4 out of 5 stars

Everything was wonderful for our stay at Villatel. The only issue we had was there was only 2 parking spot allowed and the basketball courts closed at 6pm. The house was excellent and any issues we... See more

Rated 5 out of 5 stars

The villa was clean, modern and spacious. Having our own pool was great, the waterpark has a nice 9inch shelf area for little ones & playground was awesome. The workers were all friendly & helpful. We... See more

Rated 5 out of 5 stars

Our villa was the perfect spot for our 9 family members, including 3 kids! The themed room was a hit for the kids and the entire family enjoyed the arcade room daily! It was wonderful to have our own... See more

Rated 5 out of 5 stars

We stayed with our family for Spring Break week and had an awesome time! The kids enjoyed the lazy river, pool, slides, playground and personal pool in the villa. We did have to call a few times t... See more

Rated 5 out of 5 stars

Our family stayed in a 4 bedroom villa and it was amazing; so amazing that we extended our stay which was very easy to do with a simple phone call. We enjoyed the waterpark and our very own pool.... See more

Rated 5 out of 5 stars

Villatel met all of our expectations, great facility, safety, and house hit 5 stars! Would highly recommend the Enchanted Escape House! Whole family loved the rooms, pool, and the game room was a hit!... See more

Rated 5 out of 5 stars

We stayed at the Sporty Sanctuary for a week and loved it. The house was nice and clean with plenty of space and activities to keep the kids entertained for days. We did have an issue with our pool he... See more

Rated 4 out of 5 stars

This location is near everything. The home was stocked with everything we needed and the amenities were great to keep the kids occupied. The house was also modern and nice. The only reason this is a 4... See more

Rated 5 out of 5 stars

From check in, to check out, the experience was wonderful. Security was friendly and helpful (thank you!) and we had no issues at all. The accommodations were beautiful, and looked brand new, so the... See more

Rated 5 out of 5 stars

Our stay at Villatel was truly exceptional. From the moment we arrived, we were greeted with warm smiles and friendly service. The rooms were beautifully appointed. The resort's amenities were top-not... See more

Rated 3 out of 5 stars

First of all, Villatel is a perfect stay for visiting any parks or attending a trade show. We've really liked the house, pool and the size. We will book it again. The reason for only 3 stars: in the... See more

Rated 4 out of 5 stars

Our family had an amazing spring break at Villatel in Orlando! From the moment we arrived, everything exceeded our expectations. The unit was spotless, spacious, and had everything we needed — f... See more

Rated 5 out of 5 stars

Absolutely wonderful experience and we will be returning customers for sure! Enough room to really spread out, gorgeous rooms and decor, well-equipped kitchen and bathrooms. I loved going for daily wa... See more

Rated 5 out of 5 stars

Highly recommend Villatel Orlando. The house was great. Very large, clean, and fulled stocked. Check-in was a breeze and the staff at the gate were super friendly. On night one, my son couldn't get on... See more

Rated 4 out of 5 stars

The Villa was well equipped. Everything had been considered to meet my families needs. The theme rooms for my grandchildren were spectacular. My only criticism is the shuttle service. Since the webs... See more

Rated 5 out of 5 stars

An Unforgettable Stay at Villatel Resort! From the moment we arrived at Villatel, we were blown away by the stunning property, world-class amenities, and top-tier service. The resort is absolut... See more

Rated 4 out of 5 stars

The house was absolutely beautiful!! It looked exactly like the pictures. CheckIn and Out was very easy. The kids loved their bedroom and the game room/theater. I loved having the electronic guide... See more

Rated 4 out of 5 stars

The place was immaculate. Very clean from top to bottom. Looked exactly as pictured. Although, only one burner was working on the stove which made it very hard to cook a full meal efficiently. Also, t... See more


Company details

  1. Vacation Rental

Information provided by various external sources

Rental of Brand New Luxury 6-10 Bedroom Villas in Orlando, FL. Premium amenities such as arcade rooms, movie theater, themed rooms, outside private pool and much more. Custom-designed, built and owned by Villatel. From $250 per night.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Good enough

Our unit was clean and the furniture was nice. Customer service was slow however. We were missing a spatula and I had to call 4 times before one was delivered. Hungry kids waiting an hour and a half was not ideal. Our BBQ also never worked. After waiting 2 hours for service, we eventually decided to fry our burgers. Not deal breakers but pretty inconvenient and annoying. The pool and wave pool were a hit.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great place for a family getaway

This was a beautiful place for our group of 16. Several of our family had mobility issues, so it was nice to have several bedrooms in n the first floor. This home was very clean and all bedrooms were comfortable and private. We enjoyed the the Karoke room, fitness room, the theater room and the pool area. We were impressed with the laundry rooms and the spacious kitchen. We look forward to coming back again.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Home for a Magical Birthday Stay

We had an amazing stay celebrating my daughter’s birthday! The house was extremely clean and had so much space for our family to relax, play games, and enjoy time together. The game room was a big hit, and the heated pool was absolutely perfect we spent a lot of time there and had a great time.

My daughter’s favorite part was the Minnie Mouse room she loved it so much and talked about it the entire trip. We did have a small issue with the water pipes, but it was handled quickly and professionally; someone came out within 30 minutes and fixed it right away.

Overall, we had a wonderful experience and would definitely recommend this home for families looking to make special memories.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised!

Honestly I didn’t know what to expect when my family booked a villatel home, but I was pleasantly surprised by the amount of communal spaces and private spaces. I was able to enjoy family time while also having my own private time. The home was really clean and met most of our needs. I loved the multiple game rooms, home gym and option to add on the heated pool which we did take advantage of. I also appreciated the televisions in the bedrooms. The kitchen had enough items for me to make brunch for my family. The internet was easy to access and if we had any questions, the staff got back to us within a reasonable time frame. I’d book an home again as we also felt secure in the community too.

December 9, 2025
Unprompted review
Rated 4 out of 5 stars

We enjoyed our stay

We enjoyed our stay. We had a few things that needed to be repaired and they were addressed in a timely manner.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Villatel met all of our expectations

Villatel met all of our expectations, great facility, safety, and house hit 5 stars! Would highly recommend the Enchanted Escape House! Whole family loved the rooms, pool, and the game room was a hit! Don't wait and book your family trip!

December 7, 2025
Unprompted review
Rated 4 out of 5 stars

The house was absolutely stunning

The house was absolutely stunning. The house was everything & I appreciated each room having a bathroom. Only complaint was the pool was paid to be heated & the first day it was not. The owners came the next day & fixed the issue.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Very great experience

Very great experience. My family and myself were sad to leave because we loved it so much! We will definitely be back again!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

We stayed at the Sporty Sanctuary for a…

We stayed at the Sporty Sanctuary for a week and loved it. The house was nice and clean with plenty of space and activities to keep the kids entertained for days. We did have an issue with our pool heat but Villatel was responsive and tried very hard to solve the problem I would absolutely stay with Villatel again!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Stayed in villatel village home in…

Stayed in villatel village home in Orlando, it was beautiful action packed and clean, great location with plenty of shopping and food options and theme parks not far away, definitely recommend

November 13, 2025
Unprompted review
Rated 3 out of 5 stars

This is my 4th stay at Villatel

This is my 4th stay at Villatel. The community and homes are top of the line. Amenities are above and beyond. Unfortunately this time around there were a few things that need attention. The pool and spa are was overgrown with weeds as well as the concrete being broken and jagged around the edge of the hot tub. The towel racks in all the rooms were falling off the walls. Our main refrigerator was broken for our entire stay. All though they did bring in a backup unit. At some point there was a fire or overheat issue on the upstairs dryer and it did not work as well as the entire sides of the units being soot covered. The stay was great but details that need to be addressed.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible vacation home in a beautiful…

Incredible vacation home in a beautiful community. Perfect for a family get away. Spent 1 day at Disney and 3 days in the house. With pool and spa, arcades, lazy river and resort pool all right there, no one felt bored. 5 star quality at the Cosmic Cavern house!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Property. Fantastic Stay

Trip was a boys getaway to see the Buccaneers game.
The house was exactly as the pictures show on the website. House was spacious and clean. All 8 of us having our own bedroom and bathroom was fantastic.
Cheaper than a hotel. The pool and hot tub were great.
Enjoyed the game room, pool table and the outdoor ping pong and foosball tables. Hours of fun!
The theater room made watching Sunday and Monday night football awesome.
We did have a few minor issues that were addressed within the hour.
Only real negative remarks would be, the house has to have a real knife to slice and cut with and a larger fry pan. I mean the house holds 26 people.
Also the grill was a disgrace. They did send someone to clean the grill, there was no brush for us to self clean.
The next day half the burners didn't work.
Someone needs to be on top of the grill area at this home.
However, all and all was a fantastic stay and we are talking about coming back next year.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Family Stay!

My family's stay was great as usual. 11 bedrooms with their own bathroom was perfect! Beds were very comfortable! We will be back again.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Our family stay was awesome

Our family stay was awesome. The whole house was clean and ready for us. When we had questions, the service was 100% and everyone was super responsive. I am definitely planning on coming back!!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

We really had a wonderful experience

We really had a wonderful experience. The house was spacious and clean, and so beautifully decorated. My kids loved the game room and used it a whole bunch. Having all those extra bathrooms was great and everyone enjoyed the pool. We would’ve liked more toiletries and toilet paper in the bathroom, paper towel in the kitchen, etc. but the description was very clear about how much we were going to get, so we brought along extra. O We were sorry we couldn’t stay longer - definitely plan to be back.

August 21, 2025
Unprompted review

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