I have been using Volet for about two years and I know many other people using them as well. I have had minor issues in the past especially withdrawing from my account, but Volet always have add... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. In my complex situation Volet agents went out of their way to assist me and at the same time comply with strict KYC requirements and verification process. Most grateful!
So far I have received my money but it causes difficulties to transfer to Visa/Master cards especially in USD. Always not working making me to exchange usd to eur and then can receive. Volet makes me... See more
Company replied
Absolutely top-notch support. Responsive, fast, transparent. Card management has been a bit shady though. Cards have been removed "for maintenance" then retired. It's unclear why that seems to still b... See more
Company replied
Company details
Written by the company
Payment platform loaded with features. Send, receive, exchange, spend, manage your digital money effortlessly.
Contact info
Suite 108, Premier Building, Victoria, Mahe, Seychelles
- [email protected]
- volet.com
You should know
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"I am deeply disappointed with Volet’s…
"I am deeply disappointed with Volet’s service. They have blocked transactions from India without valid justification and shifted blame onto network partners rather than taking responsibility. The lack of clear communication and the reliance on unfounded excuses suggests a serious lack of integrity and professional ethics."
Volet’s decision to halt Indian transactions without a legitimate explanation is unacceptable. Instead of providing transparency, they offer vague excuses and blame third parties. This experience has been incredibly frustrating and highlights a major gap in their business ethics and customer support.

Reply from Volet.com: Digital wallet and more
Very prompt response
Very prompt and immediate response for my complaint
My experience was very good
My experience was very good. I hope you provide an application for the site.
williaammillerr@ gmail
please stay cautious and do not deposit, I traded on my account for months and was primarily a loss, but when I went to withdraw after making some money, they freeze my account and lock me out unable to let me take both my initials and my profit. My account worth over $197,550 was locked and I was unable to withdraw any of it. I called and texted customer service several times without getting a response. a day later, my account was wiped out all my money was gone. I did not let them go, I seek assistance from an agency and receive a complete refund. I was told not to platform like this, I had no trouble obtaining my entire money back. Never hesitate to ask for assistance. Watch out! They are scammers.

Reply from Volet.com: Digital wallet and more
Volet only a trust pilot
Both my gateway for transfer my funds and withdrawal. Your Volet service helps me more and I will not stop using endlessly.
Great support, was easy and quick
Identification was easy and quick. There was a hiccup with the first transaction, but support replied quickly and several transactions later it has been easy and trouble free. I am very pleased.
THIEVES AND SCAMMERS
These are big THIEVES AND SCAMMERS. I made a simple transfer of 321 XRP (640 USD) From Payeer wallet to Volet but I never received the funds in my account. They asked me for documents on how I acquired these funds as if it were 6400 or 64000 USD. I acquired these funds honestly by trading on Payeer wallet from 2022 until now. First they asked me for a trading history and I gave them such a document but I did not receive my funds. Then they asked me for a document supposedly about the source of the funds. I gave them a document from a deposit made with a bank card but they still did not give me my honestly earned money and they find some new excuse. Every time I give them a document they ask for another and another and so on in a circle. And one more thing, every time I write to their support on their website they do not respond. When I post here then they immediately call to lie about something. That's how thieves and scammers like these do it. So people don't put your honestly earned money on this wallet with these thieves because you will be robbed like me. THIEVES stop lying and stealing from people and give me my honestly earned money.

Reply from Volet.com: Digital wallet and more
Ineffective, useless support, probably automated
I received a payment on Volet but for two weeks I couldn’t transfer the funds to my bank account. Customer service only sent what seemed like useless automated replies that didn’t help at all. After numerous attempts I finally managed to complete the transfer using my phone instead of the computer. I still can’t quite understand what was preventing the operation from going through all those previous attempts.
Essentially if something goes wrong you’re left to figure it out on your own because the "support” is completely ineffective. That said, the platform itself seems solid. I hope there are no more issues because there's no real help provided, everything is left entirely in the user’s hands.

Reply from Volet.com: Digital wallet and more
Prompt reaction by the support team
Prompt reaction by the support team. Excellent service.
Am a Kenyan and ave never used volet…
Am a Kenyan and ave never used volet before..But am telling you guys try it out...it's so convenient it has many ways to withdraw your money
Customer support is outstanding...
Competenze and kindness of the support…
Competenze and kindness of the support service
The service is excellent and the…
The service is excellent and the technical support is unbeatable.
It would be ok but it fails very often…
It would be ok but it fails very often in Serbia and you can´t use it for months so i will search for anohter card provider. I paid a lot for cards that turned out to be out of service for months and months.
Safety and Professionalism!
The customer service is very professional. I've been using it for over 2 months and I'm quite satisfied! Excellent. Kudos to the team!
Bankservice with Volet
Volet is an excellent banking service across national borders. If there are any delays, they will be processed properly and resolved as soon as possible. The service is highly recommended.
Good support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.