Volet.com: Digital wallet and more Reviews 829

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been using Volet for about two years and I know many other people using them as well. I have had minor issues in the past especially withdrawing from my account, but Volet always have add... See more

Rated 5 out of 5 stars

Excellent service. In my complex situation Volet agents went out of their way to assist me and at the same time comply with strict KYC requirements and verification process. Most grateful!

Rated 3 out of 5 stars

So far I have received my money but it causes difficulties to transfer to Visa/Master cards especially in USD. Always not working making me to exchange usd to eur and then can receive. Volet makes me... See more

Company replied

Rated 4 out of 5 stars

Absolutely top-notch support. Responsive, fast, transparent. Card management has been a bit shady though. Cards have been removed "for maintenance" then retired. It's unclear why that seems to still b... See more

Company replied

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  1. Payment Service

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Payment platform loaded with features. Send, receive, exchange, spend, manage your digital money effortlessly.


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4.3

Excellent

TrustScore 4.5 out of 5

829 reviews

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Rated 1 out of 5 stars

"I am deeply disappointed with Volet’s…

"I am deeply disappointed with Volet’s service. They have blocked transactions from India without valid justification and shifted blame onto network partners rather than taking responsibility. The lack of clear communication and the reliance on unfounded excuses suggests a serious lack of integrity and professional ethics."

Volet’s decision to halt Indian transactions without a legitimate explanation is unacceptable. Instead of providing transparency, they offer vague excuses and blame third parties. This experience has been incredibly frustrating and highlights a major gap in their business ethics and customer support.

January 2, 2026
Unprompted review
Volet.com: Digital wallet and more logo

Reply from Volet.com: Digital wallet and more

We understand this situation is frustrating and would like to clarify it.

Card deposits on Volet.com are processed by third-party payment providers. Due to a combination of limitations applied by payment providers and issuing banks, card deposits from certain regions, including India, are currently unavailable in our system.

This is not a selective or deliberate decision by Volet.com, and it is not targeted at individual users. Availability of card payments depends on third-party infrastructure and compliance requirements, which can change over time and are outside of our direct control.

Our customer support team has communicated this and offered alternative funding options that remain available within the account.

We regret the inconvenience and continue working on expanding available payment options.

Rated 1 out of 5 stars

williaammillerr@ gmail

please stay cautious and do not deposit, I traded on my account for months and was primarily a loss, but when I went to withdraw after making some money, they freeze my account and lock me out unable to let me take both my initials and my profit. My account worth over $197,550 was locked and I was unable to withdraw any of it. I called and texted customer service several times without getting a response. a day later, my account was wiped out all my money was gone. I did not let them go, I seek assistance from an agency and receive a complete refund. I was told not to platform like this, I had no trouble obtaining my entire money back. Never hesitate to ask for assistance. Watch out! They are scammers.

November 1, 2025
Unprompted review
Volet.com: Digital wallet and more logo

Reply from Volet.com: Digital wallet and more

We would like to clarify that Volet.com does not provide trading or investment services. As such, the statement about “trading for months” does not correspond to our platform’s functionality.

Following an internal investigation, we were unable to identify any account matching the details described in this review.

The scenario described, where funds are allegedly “wiped” from an account, does not align with our platform’s technical or operational processes.

We also do not work with or authorize any third-party “recovery” or “assistance” agencies. Any refunds or withdrawals can only be processed within a user’s account and through our official platform channels, and not via third-party agencies.

Verifiable account details are required for any investigation via our official support channels.

In their absence, this review does not represent a genuine customer experience on our platform.

Rated 5 out of 5 stars

Great support, was easy and quick

Identification was easy and quick. There was a hiccup with the first transaction, but support replied quickly and several transactions later it has been easy and trouble free. I am very pleased.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

THIEVES AND SCAMMERS

These are big THIEVES AND SCAMMERS. I made a simple transfer of 321 XRP (640 USD) From Payeer wallet to Volet but I never received the funds in my account. They asked me for documents on how I acquired these funds as if it were 6400 or 64000 USD. I acquired these funds honestly by trading on Payeer wallet from 2022 until now. First they asked me for a trading history and I gave them such a document but I did not receive my funds. Then they asked me for a document supposedly about the source of the funds. I gave them a document from a deposit made with a bank card but they still did not give me my honestly earned money and they find some new excuse. Every time I give them a document they ask for another and another and so on in a circle. And one more thing, every time I write to their support on their website they do not respond. When I post here then they immediately call to lie about something. That's how thieves and scammers like these do it. So people don't put your honestly earned money on this wallet with these thieves because you will be robbed like me. THIEVES stop lying and stealing from people and give me my honestly earned money.

December 1, 2025
Unprompted review
Volet.com: Digital wallet and more logo

Reply from Volet.com: Digital wallet and more

This is your 3rd review about the same case, so our response is going to be similar to our previous responses.

We are sorry it got a little complicated and that we have to run a KYC/AML check on this transaction, but unfortunately, some of the things you mention in your multiple reviews aren't accurate.

You have not actually submitted a document showing trading history so far. As for the card payment confirmation, it is for a much smaller amount and does not at all cover the entire transaction in question.

You only submitted blockchain explorer screenshots for a single transaction, which is not legally considered an acceptable source of funds document, unfortunately.

To summarize, contrary to your multiple claims, you have not submitted sufficient information covering the entire amount in question. In the absence of such information, we are unable to conclude this check, unfortunately.

Please submit the requested information in your ticket, and our operators will be happy to review them and close the case as soon as possible.

We would like to emphasize that we have been in operation since 2014 having processed hundreds of millions in all types of crypto and fiat payments, and we assure you this check is in full compliance with the User Agreement that you accepted as well as with applicable regulations and laws.

Thanks!

Rated 1 out of 5 stars

Ineffective, useless support, probably automated

I received a payment on Volet but for two weeks I couldn’t transfer the funds to my bank account. Customer service only sent what seemed like useless automated replies that didn’t help at all. After numerous attempts I finally managed to complete the transfer using my phone instead of the computer. I still can’t quite understand what was preventing the operation from going through all those previous attempts.
Essentially if something goes wrong you’re left to figure it out on your own because the "support” is completely ineffective. That said, the platform itself seems solid. I hope there are no more issues because there's no real help provided, everything is left entirely in the user’s hands.

December 19, 2025
Unprompted review
Volet.com: Digital wallet and more logo

Reply from Volet.com: Digital wallet and more

We apologize for the issues you came across.

Our support is definitely not automated, as our website says, we offer 100% live agent assistance 24/7/365.

Some issues similar to what you describe exist on the user's side, not on ours, so our capabilities might be limited in situations of this kind. Nevertheless, we absolutely do try our best to get to the bottom of every single issue and help the customer out.

Please respond to our request for details, we will investigate your case and see what exactly happened.

Thanks!

Rated 3 out of 5 stars

It would be ok but it fails very often…

It would be ok but it fails very often in Serbia and you can´t use it for months so i will search for anohter card provider. I paid a lot for cards that turned out to be out of service for months and months.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Bankservice with Volet

Volet is an excellent banking service across national borders. If there are any delays, they will be processed properly and resolved as soon as possible. The service is highly recommended.

December 7, 2025
Unprompted review

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