Vortex Haus Reviews 143

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product's performance, build quality and versatility. Consumers find it powerful and easy to use for a variety of tasks, from car detailing to cleaning workshops and construction sites. People also appreciate the compatibility with existing battery systems, which eliminates the need for extra chargers. The business's customer service and staff receive high praise. Reviewers highlight the prompt response times, patience, and willingness to help. Consumers mention that the staff is professional, friendly, and truly cares about their customers, resolving issues quickly and efficiently. The general consensus is that the business goes above and beyond to ensure customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

So far it works as hoped. Living in Minnesota I have used it to blow snow off vehicles, detail dry my car (door jambs and locks can freeze after carwash). Once in the garage I blow off all remaining... See more

Rated 5 out of 5 stars

Disclosure: I received this product as part of a collaboration. I’ve been genuinely impressed with the Turbo Jet DB. It’s compact but surprisingly powerful, and we’ve already used it for garage cle... See more

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Rated 5 out of 5 stars

I'm loving my Vortex Haus Turbo Jet DB. I ordered the model with the DeWalt battery system to compliment my other DeWalt tools. The Turbo Jet is lightweight but it definitely packs a punch. It has a p... See more

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Rated 5 out of 5 stars

I was pleased with the patience and support in resolving my concern. Barring any unforeseen circumstance I feel that the blowers live up to the hype. The fault was with my batteries and chargers whi... See more

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Rated 1 out of 5 stars

No delivery, not delivered within the promised time frame and the tracking is now dead. Delivery is so slow despite the claim of "What we’re doing to speed things up • Upgrading new s... See more

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Rated 5 out of 5 stars

I let a sweatshirt drawstring get sucked into my brand new unit which shattered many of the fan blades. I reached out to support and Diane was fantastic and is shipping me a replacement fan blade and... See more

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Rated 3 out of 5 stars

Powerful however eats up the battery, very expensive when the real money is actually the battery, minimum >5a/h (ideally more) for 15-20mins use. Also remember your car really needs a coating for any... See more

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Rated 5 out of 5 stars

Ordered easily. Communication was good from order with automated updates. Received the battery and then reached out stating I didn’t receive the main body. Like lightning in a good way the re... See more

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Rated 5 out of 5 stars

I’ve been using the Vortex Haus blower in my workshop, and I’ve been really impressed with the performance so far. It’s powerful, easy to control, and genuinely useful for a wide range of shop cle... See more

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Rated 4 out of 5 stars

Ordered on Dec 1 and as of the 21st still hadnt received the package with no tracking info available. I contacted Vortex Haus via email and Diane with customer service went above and beyond to rectify... See more

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Rated 5 out of 5 stars

My husband is a general contractor and is currently building our new home. He started using the Turbo Jet Double-Blow on the construction site to clear out sawdust and debris — and now he uses it... See more

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Rated 5 out of 5 stars

Highly Recommend product because it is Versatile, Powerful and i continue to find new, fun, yes, fun, uses. More important to me is the Incredibly prompt, caring, and responsive support. Delivery dela... See more

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Rated 5 out of 5 stars

I wanted to share how happy I am with the warranty experience I had with Vortex Haus. I sent an email regarding an issue with my blower. Diane the Customer Support Agent emailed me the very next da... See more

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Rated 5 out of 5 stars

This is a company that truly cares about their customers. From order placement, all the way through to delivery, they were continuously in contact at every stage, and there was also a follow up... See more

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Rated 5 out of 5 stars

After placing my order I realized I had ordered the wrong battery compatibility. Sent them an email, and within 12 hours Marielle had responded and fixed my order. And the order shipped by the end... See more

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Rated 5 out of 5 stars

I ordered 3 items and originally only recieved 2 so i thought there had been a mistake. I contacted customer service and they explained the missing battery is always shipped separately. Sire enough th... See more

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Rated 5 out of 5 stars

Love the product...works as described...because I love them, I decided to order for Xmas gifts...I did have a delay in receiving 2 that I ordered however...Marielle was quick to respond and offere... See more

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Rated 5 out of 5 stars

Very long story short: the product is on a totally different level compared to cheap knock offs, in-depth: insane power, superB quality, versatility in case of batteries and usage, plus after sales su... See more

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Rated 5 out of 5 stars

My experience with Vortex Haus has been quite good. I had some concerns during shipping, contacted support and their team was quick to respond to my enquiries. I was pleasantly surprised actually at h... See more

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Rated 5 out of 5 stars

At first I didn’t receive the package even tho the delivery company said it was delivered. After further investigation my package was delivered to the wrong address by the delivery company.i reached... See more

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Rated 5 out of 5 stars

Received the blower and grabbed a Makita battery…snapped right in. The velocity is surprisingly strong! Timing was great since we had a storm imminent. I needed to clean the gutters and usually use... See more

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Rated 5 out of 5 stars

Diane and Marielle were quick and helpful when I incorrectly ordered the wrong battery model. They provided fantastic customer service. They should get a pay rise ! Thanks!” Paul Clark

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Rated 5 out of 5 stars

Well engineered products made with high quality parts and assembled/tested with personal and professional care. This company redefines great service and support to provide consumer confidence. Vorte... See more

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Rated 5 out of 5 stars

Diane has been super. She addressed everything professionally and delivered items on tiime. I have since ordered more units and my neighbors were blown away, they also placed \orders Seth

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Rated 5 out of 5 stars

I purchased the Turbo Jet 2.0 for my husband for Christmas, and he was thrilled. Unfortunately, I purchased the Turbo Jet for the wrong battery type. Completely my fault. But the team at Vortex Haus w... See more

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Rated 5 out of 5 stars

My experience with VortexHaus was great. I had an issue with my shipping address and Dianne was quick to get back to me and help me remedy the issue. The founder Aurthur checked in too. Not to mentio... See more

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Rated 5 out of 5 stars

My package was delivered to my office on December 26th and we were closed. I thought the package was stolen. Diane from Customer service was responsive and communicated with me to figure out what happ... See more

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Rated 5 out of 5 stars

The Vortex Haus mini blower is awesome! It's powerful, yet compact. Powerfull enough to easily blow leaves & debris off my 700 sq ft deck, patio, pool deck & porch. I recently used it to blow dry... See more

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Rated 5 out of 5 stars

Great product, easy and fun to use, powerful and compact. Both my wife and I love using it. Customer service was quick to reply and very responsive. I have recommended this item to my neighbors. I us... See more

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Rated 5 out of 5 stars

I got my Vortex Haus Turbo Jet and my friend bought a cheap knock off. What a difference. Mine uses my existing DeWalt batteries and the run time is sufficient for me to finish my entire back patio,... See more

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Rated 5 out of 5 stars

Very happy with my purchase and the customer service has been great!! Had a small issue and contacted their customer service and was surprised at how fast Diane got back to me and handled the whole s... See more

Rated 5 out of 5 stars

Diane, Your level off service was truly amazing! You know exactly how to ensure your customers are satisfied and I appreciate you! I love the product and can’t wait to use it! Thanks for your World... See more

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Rated 4 out of 5 stars

Well it didn’t start out great but as the process continued I was amazed at the honesty and quick response times from the vortexhaus team!! There customer service representatives are second to none... See more

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Rated 5 out of 5 stars

The Vortex Haus mini blower is a beast that I don't know how I lived without for so long! My brother-in-law introduced me to it and I fell in love immediately. Lightweight yet super powerful - perfec... See more

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Rated 5 out of 5 stars

Marielle was excellent from start to finish. Received my initial order and am awaiting delivery of additional product. Blower works as expected everyone who sees it is very impressed. Arthur (the own... See more

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Rated 5 out of 5 stars

I bought two similar blowers from other manufacturers off of Facebook. Neither of those worked as advertised. Happy to report this unit blew me away. I wanted it to dry my cars and it certainly does... See more

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Rated 5 out of 5 stars

The shipping took way too long and the tracking was not helpful - but once I contacted Vortex Haus - Marielle responded quickly and was friendly & good at following up with me. Once the blower finally... See more

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Rated 5 out of 5 stars

Very impressed with this product. Very powerful & fully compatible with my existing DeWalt rechargeable batteries (power drill). Just remember to order the right version of the blower if you want to u... See more

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Rated 5 out of 5 stars

Vortex Haus has truly gone above and beyond to complete my order, had a small issue in the beginning and they were diligent on making sure my item arived on time. (before christmas) There customer s... See more

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Rated 5 out of 5 stars

I spoke to Diane with customer support over a small issue on the delivery of my new vortex blower. Diane’s quick response, professionalism, left a very positive feeling with me. It’s the first time I’... See more

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Rated 5 out of 5 stars

I'm very impressed with the tool. Made drying my truck quick and effortless with great results, no water marks. I've also had a chance to try it out at work this week (construction) and it's been... See more

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Rated 1 out of 5 stars

I ordered the Turbo Jet DB 2.0 on November 25, 2025 and as of today (December 12, 2025) it still has not arrived. After weeks of round and round with Vortexhaus and messages from customer service th... See more

Company replied


Company details

Written by the company

Join 10,000+ satisfied customers who trust VortexHaus for unmatched power! Our jet blowers are compatible solely with Makita, Milwaukee, and Dewalt 18V-21V (4Ah or more) batteries, delivering incredible performance for every task.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great leaf blower!

Disclosure: I received this product for a collaboration.

The company had great communication about shipment and delivery. The Vortez Haus leaf blower works GREAT!! Was able to blow out leaves in our backyard and in the rock garden. Even got rid of some of the snow that stuck around. It melted it and worked great!

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

Marielle and Diane were quick and…

Marielle and Diane were quick and helpful. I do have an issue, the Milwaukee M18 battery does not slide on. I had to buy Dewalt battery pack which does work. So far it works fine.
I am unable to attach the photo, so I will send in email.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Vortex Haus has the best customer service. The star is Marielle, also kudo's to Kerbie. Marielle has outstanding people skills and is a delight to communicate with via emails.

The Turbo Jet 2.0 product is phenomenal. It gets the job done without strapping on a big backpack blower. It's a small little marvel. It blows away any comparable unit or larger battery powered blower. I had an issue with one of the units. My fault I wasn't careful enough and it ingested some debris. I emailed customer service and received a reply from Marielle. Marielle was outstanding. She immediately sent out a replacement unit without any questions. She even sent me out a replacement fan blade for the damaged unit. I have never had customer service like this. I am sure they treat everyone like a First Class passenger. I am so happy I purchase the Turbo Jet 2.0 unit and I am so happy to know that Vortex Haus customer service cannot be beat. I highly recommend buying
The Vortex Haus Turbo 2.0.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Only hand held blower to buy.

Had bought another hand blower, but very disappointed. Saw the Vortex Haus and bought it immediately. It definitely lives up to its commercials, a well-made quality product that I recommend highly. Don’t even waste your time with any other product. This is the one to buy.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT Service!!!

Very happy with my purchase and the customer service has been great!! Had a small issue and contacted their customer service and was surprised at how fast Diane got back to me and handled the whole situation.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

So far it works as hoped, exceeding expectations.

So far it works as hoped. Living in Minnesota I have used it to blow snow off vehicles, detail dry my car (door jambs and locks can freeze after carwash). Once in the garage I blow off all remaining water, it's amazing how much hidden water there really is. I have blown out my garage floor and for fun blew off a co-workers desk, not recommended because everything will be blown off, still cleaning up that one. Plan on sending videos in the future.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Diane has been super

Diane has been super. She addressed everything professionally and delivered items on tiime.

I have since ordered more units and my neighbors were blown away, they also placed \orders

Seth

February 6, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey Seth,

Arthur here. Founder of VortexHaus.

This is what it's all about — you loved it, your neighbors saw it in action, and now they're ordering too. That's how real products spread. Not through ads, but through results.

And thank you for the kind words about Diane. She's a machine when it comes to getting things done right.

Appreciate you spreading the good word,
Arthur

Rated 5 out of 5 stars

Vortex turbo jet blower

I ordered the vortex blower for multiple uses, and it truly lives up to its description. Credit to the team and developers,this is an outstanding piece of equipment. I’ve owned and used several battery-operated blowers before, and this is by far the lightest and most powerful of them all.
I used it for the first time today after washing my vehicle. One of my biggest frustrations has always been water drip marks that appear after drying, especially from areas like rear quarter window edges, around number plates, and other tight or intricate spots that are difficult to reach with a towel. The vortex blower completely solved this problem. It literally blows the car dry, eliminating trapped water and preventing any drip marks from reappearing.
Although I purchased it for multiple purposes, this first test alone exceeded expectations,it passed with flying colours. When you first pick it up, the weight is almost unbelievable. It’s hard to comprehend how something so light can deliver such impressive power.
While it is more expensive than many commonly advertised alternatives, the extra cost is absolutely justified by its performance, build quality, and effectiveness.
Customer service was equally impressive. I reached out with a question and received a response within hours, with an ongoing and genuine dialogue. It was refreshing to deal with a company that is truly engaged and responsive. Even the owner personally reached out to introduce himself, which speaks volumes about the company’s values.
Overall, an exceptional product backed by an exceptional team. Highly recommended.
Good luck guys
Louis

February 8, 2026
Unprompted review
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Reply from Vortex Haus

Hey Louis,

Arthur here.

This might be one of the most detailed and thoughtful reviews we've ever received — and I want you to know the entire team has read it.

You nailed exactly what we built this for: those frustrating water drip marks from spots a towel can't reach. Quarter window edges, number plates, tight crevices — gone. That's the problem we set out to solve, and hearing you confirm it passed with flying colours on the very first use means everything.

And yes, the weight surprises everyone. Picking it up for the first time and wondering how something this light delivers that kind of power? That reaction never gets old.

You're also spot on about the price. We're not the cheapest. We never will be. But we engineered this to outperform everything else in the category, and customers like you prove that the investment is worth it.

Thank you for recognizing the customer service side too. That personal touch isn't a gimmick — it's how we operate.

Really appreciate you, Louis.

This review will help a lot of people make the right decision.
Arthur

Rated 5 out of 5 stars

Excellent customer service!

After placing my order I realized I had ordered the wrong battery compatibility. Sent them an email, and within 12 hours Marielle had responded and fixed my order. And the order shipped by the end of the day! Can’t wait to try it out!

February 6, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey DNorton,
Arthur here. Founder of VortexHaus.

Wrong battery selection happens more often than you'd think — but what matters is how fast we fix it. Marielle getting it sorted and shipped the same day? That's exactly the standard we hold ourselves to.

Can't wait to hear what you think once you fire it up!
Arthur

Rated 5 out of 5 stars

Love the product

Love the product, and excellent customer service too. Thanks Diane!

January 15, 2026
Unprompted review
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Reply from Vortex Haus

Hey Abigail,

Arthur here.

Short, sweet, and powerful — thank you!

Diane will love reading this. Glad the product and the experience both delivered.

Appreciate you,
Arthur

Rated 5 out of 5 stars

Diane,

Diane,
Your level off service was truly amazing! You know exactly how to ensure your customers are satisfied and I appreciate you! I love the product and can’t wait to use it! Thanks for your World Class Service!!
John Crenshaw

February 5, 2026
Unprompted review
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Reply from Vortex Haus

Hey John,
Arthur here.

"World Class Service" — Diane is going to frame this one.

She genuinely cares about every customer interaction, and your words just proved it lands exactly the way it should. Thank you for recognizing her.

Enjoy the blower — you're going to love it in action.
Arthur

Rated 5 out of 5 stars

Fantastic Blower

Disclosure: I received this product as part of a collaboration.

I’ve been genuinely impressed with the Turbo Jet DB. It’s compact but surprisingly powerful, and we’ve already used it for garage cleanups, workbench dust, and quick winter messes. I love that it works with the batteries we already own, so there’s no extra chargers to deal with. Practical, easy to grab, and really useful.

January 22, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey Susan,

Arthur here.

Garage cleanups, workbench dust, winter messes — you're already putting it through real-world paces. Love to see that.

And the battery compatibility point is huge. No extra chargers, no extra hassle. Just grab it and go with what you already own. That's exactly why we designed it that way.

Thanks for sharing your experience,
Arthur

Rated 5 out of 5 stars

I was surprised no battery

I was surprised no battery I sent a message asking why no battery found out wasn’t part of purchase but was given credit which I used to purchase a battery so I’m very satisfied with my interactions and now I need to use the item to see if it performs as advertised

February 3, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey there,

Arthur here.

Glad we could get that sorted for you with the credit. The unit is sold as a bare tool so customers who already own compatible batteries don't pay twice — but I understand the surprise if it's not immediately clear.

Looking forward to hearing how it performs for you once you put it to work!
Arthur

Rated 5 out of 5 stars

The customer service is second to none

The customer service is second to none, Diana was very helpful indeed. Would recommend.

February 5, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey Vince,

Arthur here. Founder of VortexHaus.

"Second to none"! Diana will be smiling all day reading this...

That's the level of care we aim for with every single interaction. Glad it came through for you.

Thanks for the recommendation,
Arthur

Rated 5 out of 5 stars

Amaxing customer service from Diane and Marielle were quick and…

Diane and Marielle were quick and helpful when I incorrectly ordered the wrong battery model.
They provided fantastic customer service. They should get a pay rise !

Thanks!”
Paul Clark

February 5, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey Paul,

Arthur here. Founder of VortexHaus.

A pay rise — I'll pass that along to Diane and Marielle! They'll love that!

Battery mix-ups happen, but getting it fixed quickly and painlessly is what matters.

Glad the team made it right for you without any hassle.

Appreciate you taking the time to share this,
Arthur

Rated 5 out of 5 stars

Top notch customer service 5*

I purchased the Turbo Jet 2.0 for my husband for Christmas, and he was thrilled. Unfortunately, I purchased the Turbo Jet for the wrong battery type. Completely my fault. But the team at Vortex Haus was AMAZING in working with me to exchange it for the right one. They kept in touch regularly during the process, and they even gave me a credit for the inconvenience. We live in the north and he hasn't had a chance to use it yet, but we gave it a test run and it is super powerful. He's very excited to get out and wash the car in the spring. Thanks for a great experience!

December 25, 2025
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey Sarah,

Arthur here. Founder of VortexHaus.

First — it wasn't your fault, it happens all the time. What matters is how we handled it, and I'm glad the team kept you in the loop and made the exchange smooth!

And that test run? Wait until your husband uses it after a full car wash in the spring. The power on wet surfaces is where it really shines. He's going to love it.

Thanks for the kind words and for giving us the chance to make it right,
Arthur

Rated 5 out of 5 stars

Quick & helpful

Diane was quick and really wanted to get the information she needed in order to help. I appreciate callbacks that come quickly, and she really came through.

February 2, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey Robert,

Arthur here. Founder of VortexHaus.

Quick callbacks matter, especially when you need real answers, not runarounds. That's Diane's superpower: she finds what she needs and gets back to you fast.

Appreciate you taking a moment to share this,
Arthur

Rated 5 out of 5 stars

My great customer service experience with VortexHaus was…

My experience with VortexHaus was great. I had an issue with my shipping address and Dianne was quick to get back to me and help me remedy the issue. The founder Aurthur checked in too. Not to mention these blower guns are awesome. They are stronger than my e- backpack blower.

January 31, 2026
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey there,

Arthur here. Founder of VortexHaus.

Stronger than your e-backpack blower. That's a serious compliment coming from a professional outfit like yours.

That's the kind of real-world comparison that helps other buyers understand what this tool actually delivers.

Glad Diane got the address issue sorted fast, and yes — I always try to check in personally when I can. That's just how we run things here.

Appreciate you,
Arthur

Rated 5 out of 5 stars

Battery compatibility with blower

I was pleased with the patience and support in resolving my concern. Barring any unforeseen circumstance I feel that the blowers live up to the hype. The fault was with my batteries and chargers which operated quite fine with my tools but underperformed with the blowers. Perhaps my experience might help others in the future. Thanks for your assistance.

December 31, 2025
Unprompted review
Vortex Haus logo

Reply from Vortex Haus

Hey Joe,
Arthur here. Founder of VortexHaus.

Really appreciate you sharing this, especially the detail about your batteries and chargers working fine with other tools but underperforming with the blower.

That's genuinely helpful context for future customers.

Battery performance matters, and not all batteries deliver the same output even within the same platform. Your experience could save someone else a lot of frustration.

Glad the team was patient and helped you work through it,
Arthur

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