Wash Doctors Reviews 882

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high standard of service, noting that technicians are punctual, courteous, and professional. Consumers highlight the quality of the work, with many reporting their vehicles looking brand new after the service. People appreciate the attention to detail and thoroughness of the cleaning and repair processes. The positive experiences extend to the staff, who are frequently described as friendly, helpful, and going above and beyond to meet customer expectations. Reviewers also find the booking process easy and convenient, with clear communication and flexibility in scheduling. Overall, individuals express high satisfaction with both the product and the entire service experience, often recommending the company and planning to rebook in the future.

Based on these reviews

Rated 5 out of 5 stars

The technician arrived early and we managed to catch up with him. Repairs to both sides of vehicle took around five hours (as estimated), appeared speedy though since such a thorough job was done.... See more

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Rated 5 out of 5 stars

The person who came to wash my food truck was Albert. He is an absolute gentlemen, who cleaned the truck to perfection. He paid full concentrated attention to the fine details. He has left my truck sp... See more

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Rated 5 out of 5 stars

Ethan was brilliant! He did an amazing job on my new car that had been badly neglected by the previous owner, it looks show room level! Very friendly and professional. I will definitely book again and... See more

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Rated 5 out of 5 stars

We had Abel come out to clean our vehicle this morning and he had done a fantastic job with the car. He was so warm and welcoming and had a positive and friendly attitude would definitely use wash doc... See more

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Rated 5 out of 5 stars

So I booked a interior Sanitization for my car, first guy came but his work was way below standard my car didn't even smell nice after. So I reported this back to washdoctor. Without any hassel, a wee... See more

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Rated 5 out of 5 stars

I booked my long neglected and filthy car for a deep clean at my home. Abel arrived on time and he immediately set about transforming the sad wreck of a vehicle into a bright shining sapphire that I w... See more

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Rated 5 out of 5 stars

A excellent job well done, looks better than before! Dean and his apprentice were friendly, professional, efficient and tidy but most importantly the repairs to the deep scratches on the car were exce... See more

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Rated 5 out of 5 stars

Arben did a fantastic job cleaning our interiors that had seen 2 kids, a beach holiday and Glastonbury. The interiors look brand new and even managed to get out stains we thought were permanent! Easy... See more

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Rated 5 out of 5 stars

Excellent service all round. Via the easy to use Wash Doctor app I booked Bayrams Mobile Premium Car Wash chose the Silver Valet service for two cars. Great communication from Bayrams, from checking... See more

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Rated 5 out of 5 stars

Very polite and totally self contained. Dale did an incredible job on the car interior, he proudly showed off his work before heading off. Would definitely use again. Super convenient and reliable.

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Rated 5 out of 5 stars

Chris arrived on time, cheerful as usual, on one of the wettest days so far this year. Despite this, he did his usual excellent job leaving my car looking like new inside and out.

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Rated 5 out of 5 stars

Wash Doctors do an excellent job valeting my car which looks pristine after their visits. They have been attentive and flexible. They have also done an excellent job on various paint touch-jobs. All... See more

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Rated 5 out of 5 stars

I booked Fahim and his colleague for a signature deep clean and they did a great job. The car was spotless inside and out. They were both really friendly, happy to answer my questions about other ser... See more

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Rated 1 out of 5 stars

Booked valet for 2 cars 3 weeks ago and they just didn’t turn up. Had to chase them for an explanation. Apparently the technician was a bit under the weather. Probably just wanted a longer Christmas h... See more

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Rated 2 out of 5 stars

Car clean itself (Silver package) was very good; however, the cleaner clearly had used the ignition for a long period of time because the car was completely flat the next morning when I fired it up fo... See more

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Rated 5 out of 5 stars

Excellent wash thank you, super competent worker, easy as anything to arrange and get done with the result of having a car that looked like new after my dog was soooo ill in it. Lovely smiley service,... See more

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Rated 5 out of 5 stars

I booked TLJ Valeting and Servicing Ltd for a deep clean and mould removal, and I’m genuinely blown away by the results. The car had developed a serious mould issue after being left unused, and I... See more

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Rated 5 out of 5 stars

This is my first time using this company and I was not disappointed. Once I had booked I was kept up to date and my Technician Kez messaged me as we had to arrange for him to collect my keys from... See more

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Rated 5 out of 5 stars

A straightforward process with a great end result. I had some nasty paintwork scratches on my car. I received two quotes within a couple of days and booked my chosen one. The original guy had a calend... See more

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Rated 5 out of 5 stars

Updated because I used them again and they were even better this time. The technician Nahshan absolutely went above and beyond to get my car clean, working overtime and giving me extra service... See more

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Rated 3 out of 5 stars

Engineer arrived 25 minutes late. Work was generally clean but only OK. Key issue: alloys were left dirty, with the excuse that soot was “baked in” and due to chemicals, which was disproven by my simp... See more

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Rated 5 out of 5 stars

Great communication from Peter after I filled out the form online. Was friendly and flexible with the dates I was available. Alloy wheel completed within an hour of when the technician arr... See more

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Rated 5 out of 5 stars

Very easy to book and Mus arrived right on time. I am extremely impressed with the deep clean he gave my car both inside and out. The car was very dirty, having been driven along farm tracks and used... See more

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Rated 5 out of 5 stars

I recently had a wheel arch panel repair done by Wash Doctors, BMW X1 2021 and I couldn’t be more impressed. Their communication was excellent throughout the whole process, keeping me updated and... See more

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Rated 1 out of 5 stars

I went to book a repair on my corner bumper for some minor scuffs that could be taken out for a small price. Been quoted by previous companies from £250-£1,000+ for about £100 worth of work. All they... See more

Rated 5 out of 5 stars

I had had an unfortunate encounter with my gatepost which badly scared my new to me car.Motiur, the technician arrived on time and did a first class job repainting my car. He and Peter who took the bo... See more

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Rated 5 out of 5 stars

Daniel worked for a few hours on our two cars and did an excellent job inside and out. Polite and professional service. The cars are gleaming and sparkling. Really happy with the end result. Would def... See more

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Rated 5 out of 5 stars

Used washdoctors several times now and always been please with the job done. Technicians turn up on time, are polite and do a good job. Last time technician couldn't find the car and couldn't contact... See more

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Rated 5 out of 5 stars

Jack and Harry were prompt, polite, very hardworking and thorough! The silver service was a beautiful result but Jack also respectfully helped me to understand how the full premium package could be th... See more

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Rated 1 out of 5 stars

Booked based on amount of great reviews, but sadly won't be leaving one. Half an hour after my appointment time no one had arrived and no one had contacted me to say there had been a delay. Phone not... See more

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Rated 5 out of 5 stars

I recently booked to have some paintwork touched up, the booking process was easy and I was kept up to date A few days before, i clipped a kerb with my alloy when parking - one conversation Peter... See more

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Rated 5 out of 5 stars

First time using this service and won’t be the last, very impressed with how thorough a job was done and how great Benny was to interact with, I had just bought a used car and all was well other than... See more

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Rated 4 out of 5 stars

Honest work. I had sent detailed photos of the paint damage and they confirmed they could repair. I paid in full in advance. Mo turned up promptly and explained that the damage was worse than he’d... See more

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Rated 5 out of 5 stars

Fantastic wash, and such genuinely helpful and warm young men who came to do the clean. They made me feel very comfortable, and seemed to take real pride in their work. Would recommend without hesitat... See more

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Rated 1 out of 5 stars

Do not use these people. I purchased 2 gold valets (120 to 180 minutes per car according to their website) and had to pay in advance. Therefore I expected between 4 and 6 hours on site for the... See more

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Rated 5 out of 5 stars

We use Wash Doctors every week to keep our branded company vehicles looking spotless, and they always do a fantastic job. The whole process is smooth and hassle-free, from booking to the actual clean,... See more

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Rated 5 out of 5 stars

Great service, took their time until the job was done. There was a serious amount of dog hair and terrible staining to the upholstery which looked brand new after the job was finished. Thanks so much... See more

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Rated 5 out of 5 stars

Easy booking process, plenty of options and time slots for car valeting. Text sent advising me the technician was on his way, and he arrived within the allocated one hour slot. Richard was friendly an... See more

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Rated 5 out of 5 stars

We wanted to give our old car a spruce up prior to selling. Frank arrived on time and was friendly, knowledgeable, helpful and minutely meticulous. He not only went the extra mile, he pretty much went... See more

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Rated 5 out of 5 stars

A very professional and flexible experience. The technician was polite, worked extremely hard, and was a pleasure to have around. I was really impressed with the whole service. Thank you so much.

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Rated 1 out of 5 stars

atrocious service 137 pound sbd my 14 year old with eyes shut woukd have done better loads of interior has been missed cobwebs still on car and wipers loads of dirt still on there as if as it hadn't... See more

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Rated 5 out of 5 stars

So pleased with the valet Daniel has just completed. He has done a fantastic job on one of our company cars and I wouldn't hesitate to recommend him. I will definitely be making another booking in the... See more

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Rated 5 out of 5 stars

Fantastic service provided by Terry. The leather seats look like new and he removed spots that were caused by the previous owner of my car. Highly recommend WashDoctors and Terry.

Company replied


Company details

  1. Car Service
  2. Car Accessories Store

Written by the company

Washdoctors is a mobile car wash, valeting and smart repair service that comes to you, offering on-demand valeting and repair services in London & the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

882 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

First time I have used this company and…

First time I have used this company and service.

I booked in for the Essential Silver Package.☺️
I was absolutely delighted ~ the technician arrived nice and early. I also received a text to let me know he was on his way beforehand. The gentleman named Dale, was professional, tidy, friendly and polite.
He did an incredible job. My car is immaculately clean!

I will not hesitate to book an appointment again.

Thank you 😊

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Such an easy system from booking

Such an easy system from booking, paying, messaging as a reminder regarding appointment the day before, then notification as to arrival of technician.
Alan was faultless! Prompt, professional and my car is now gleaming.
Highly recommend this Service.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazingly thorough clean and incredibly…

Amazingly thorough clean and incredibly nice.

February 10, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

We had Abel come out to clean our…

We had Abel come out to clean our vehicle this morning and he had done a fantastic job with the car. He was so warm and welcoming and had a positive and friendly attitude would definitely use wash doctors again specifically able to thank you for such a lovely experience.

February 10, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Meriam! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

Totally great service!

Dale turned up on time, was polite and friendly, and my car is now spotless. Thoroughly recommend.

February 10, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear MJ! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

Great same day service

Excellent service - booked same day and they turned up on time and did a great job

February 9, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Love to hear that Gavin! Car care should be simple, stress-free, and fit around your life—exactly what we’re here for.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, brilliant job done and an extremely polite & friendly representative, will definitely use again.

February 9, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Jonathan! Consistency is key, and we’re always here to keep your car looking spotless. See you next time! 🚗👍

Rated 5 out of 5 stars

Excellent

Mo the technician who came do do the scuffs on my car was prompt very friendly and did an excellent job overall very pleased

February 9, 2026
Unprompted review
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Reply from Wash Doctors

Punctuality and precision—that’s how we roll Rob! Thanks for trusting us with your car, and we’ll be here whenever you need us🚘⏳

Rated 5 out of 5 stars

Such a great job

Such a great job! Spotless, looks brand new! Thank you so much

February 9, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

We like to think of it as a little bit of magic… and a whole lot of expert care! So glad we could bring back that ‘new car’ feeling for you Laura. See you next time! ✨🚗

Rated 5 out of 5 stars

brilliant service

Tom was brilliant, great communications, super friendly and left the car looking brand new! Will be using again

February 8, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks Daniel! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Friendly professional service.

Friendly professional service.
All details were explained to me so I was fully aware of the whole process.
Clean and tidy after the work was completed.

February 8, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Denzil! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

A very professional and flexible service

A very professional and flexible experience. The technician was polite, worked extremely hard, and was a pleasure to have around. I was really impressed with the whole service. Thank you so much.

February 7, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

We like to think of it as a little bit of magic… and a whole lot of expert care! So glad we could bring back that ‘new car’ feeling for you Helen. See you next time! ✨🚗

Rated 5 out of 5 stars

Ethan was brilliant

Ethan was brilliant! He did an amazing job on my new car that had been badly neglected by the previous owner, it looks show room level! Very friendly and professional. I will definitely book again and recommend

February 7, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Hannah! Consistency is key, and we’re always here to keep your car looking spotless. See you next time! 🚗👍

Rated 5 out of 5 stars

Excellent

The car was cleaned inside and out to a very high standard. The two Wash Doctors were punctual, kept me informed, polite and hard-working.

February 7, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Emma! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

They came early and did an excellent…

They came early and did an excellent job in cleaning my car.

February 6, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll Louise! Thanks for trusting us with your car, and we’ll be here whenever you need another refresh. 🚘⏳

Rated 5 out of 5 stars

Amazing service,definitely recommend it…

Amazing service,definitely recommend it to everyone
Thank you guys 🙏❤️

February 5, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That means the world to us Mihail! Thanks for spreading the word—next time, your car AND your friends’ cars can get the VIP treatment! 🚘👥✨

Rated 5 out of 5 stars

Daniel L was very thorough and worked…

Daniel L was very thorough and worked hard to remove the mould from the interior of my vehicle. Very happy with the service.

February 5, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks Lauryn! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Good job

Great result. Good value. Thank you.

February 5, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Quality car care should always feel like a smart investment Richard. Thrilled we could deliver that spotless shine—looking forward to your next booking! 🚙💎

Rated 5 out of 5 stars

Very good guy

Very good guy

February 4, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear David! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

Ethan made absolutely fabulous job if…

Ethan made absolutely fabulous job if my Kia. Attention to detail was first class

February 4, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks Anne! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

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