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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are impressed with the high-quality products, noting the beautiful craftsmanship, elegant design, and accurate resemblance to original watches. Consumers also appreciate the excellent customer service, with staff members being responsive and helpful in resolving issues. People highlight the easy-to-use website, reasonable prices, and secure packaging. However, some reviewers have reported issues with the delivery service, citing delays and damages during shipping. Some consumers have also expressed frustration with the order process, mentioning problems with tracking information and receiving broken items. Despite these issues, many customers are satisfied with their purchases and would order from the company again, praising the overall positive outcome and the company's commitment to resolving problems.

Based on these reviews

Rated 4 out of 5 stars

I ordered the Rolex Submariner date with cyclops. There was a delay in shipping outside of the company's control. They did get it addressed quickly and I received our product. It is an amazing looking... See more

Company replied

Rated 3 out of 5 stars

As good as their clocks are, their shipping is as poor as it is. Got notifications that clocks were shipped when they actually had not, as I got subsequent notices stating that they were shipping. The... See more

Company replied

Rated 5 out of 5 stars

The website was easy to use and navigate, checking out was simple, the price for the wall clock I ordered was reasonable, the clock didn’t take too long to arrive, it came safely packaged and without... See more

Rated 5 out of 5 stars

I’ve just received my Panda Daytona Rolex wall clock. It arrived in just a few days, very well protected and packaged. It looks awesome, true to the original, and looks fantastic on the wall. I’m alre... See more

Rated 5 out of 5 stars

The clock is better than I expected and perfectly matches my stainless GMT MASTER II that I've worn more than 50 years. ALBERT'S customer care ROCKS. Wclocks is at the mercy of China Post and Customs.... See more

Rated 1 out of 5 stars

They sent me a clock that was poorly wrapped, so naturally, the glass on the clock was broken in transport. I reached out to the company requesting an exchange, and at first they were responsive and h... See more

Company replied

Rated 1 out of 5 stars

Purchased a clock and it arrived broken. The packaging was terrible, only provided with very thin bubble wrap. Contacted customer service and they asked me to take a picture of it, which I did. I ha... See more

Rated 5 out of 5 stars

Very happy… they look great! Ordered two clocks and unfortunately they both arrived with some shipping damage to the bezels. They were well packaged but you could tell that a courier had not been... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I am beyond thrilled with my purchase! I ordered the Submariner blue Rolex wall clock with the glass cyclops lens as a birthday gift for my son on August 20 and it has already arrived... See more

Rated 1 out of 5 stars

Ordered this as a gift for Christmas in late November, the item arrived January 13th…once received the item was completely smashed & two of the front emblems were broken & on the ticking hands. After... See more

Company replied

Rated 5 out of 5 stars

This product was DEFINITELY worth the wait! I ordered a Rolex Air King clock from Wclocks for my Dad's birthday and was super impressed with the quality of the clock when it arrived. Also the resembla... See more

Rated 5 out of 5 stars

Customer service is unmatchable. I had an issue and they sent a video how to make the adjustment. Easy to do. Thank you. I had a different issue with a different order and had it resolved immediately... See more

Company replied

Rated 5 out of 5 stars

I’ve actually purchased two wall clocks from this company and while I honestly did have some slight damage to each clock once it arrived, the customer service team was prompt and resolved my issue eac... See more

Rated 5 out of 5 stars

Amazing product for the price. The details are impressive and it really gives a luxury feeling to my office. Wclocks exceeded my expectations. Will definitely order again.

Rated 5 out of 5 stars

Clear website, product is as advertised. I had a small issue with the product but was resolved swiftly bu the service department who responded well and very quickly. Would recommend Wclocks anytime

Rated 5 out of 5 stars

I reached out to customer service as one of my clocks arrived dented. I hung it where the dent was hidden but, I still knew it was there. The reponse was swift and corrected the issue immediately. Ver... See more

Rated 1 out of 5 stars

SCAM!! DONT USE WCLOCK!!I have the same experience as several others. I ordered a clock and it has remained in New Jersey for 17 days for USPS pick up. I’ve had no responses to multiple attempts to r... See more

Rated 1 out of 5 stars

I am not happy with the desk clock I ordered from this company. It is extremely too large to be a desk clock. They know what they are doing by not giving refunds or taking returns. They will never get... See more

Rated 5 out of 5 stars

Excellent product! The delivery company made an error on the shipment and I was able to reach out and the customer service was very responsive and handled everything. They did a great job and the... See more

Company replied

Rated 5 out of 5 stars

The clock is great and the customer service is great. The clock was everything I hoped to receive. Came slightly damaged but that was handled quickly and efficiently with amazing communication. Hig... See more

Rated 5 out of 5 stars

Very satisfied with the product and service, an honest seller you can trust. Everything was excellent. The package arrived quickly and was well packaged. Highly recommended.

Company replied

Rated 1 out of 5 stars

I ordered a clock and it was turned around in the mail and took over a week and was back at their warehouse. I asked to cancel my order and they said I would be charged $20 to cancel. They agreed to c... See more

Company replied

Rated 2 out of 5 stars

Slow Shipping, weird customer service. GREAT wall clock. Whatever, it says what is says man..you guys are just greedy... what a way to lose a customer. you state "you will receive a 30... See more

Rated 5 out of 5 stars

My experience was composed of a very positive stream of communication between myself and Wclock's service help. When I was unsure of how to deal with an issue, service was quick and overly positive t... See more

Company replied

Rated 5 out of 5 stars

There was an issue with the tracking information not being sent to be but the company was very responsive and got it sorted out quickly. The clock is great (I bought a second one as a gift).

Company replied

Rated 5 out of 5 stars

Although the wall clock came late the product was great and easily adjusted due to minor second hand malfunction. Overall good!

Rated 1 out of 5 stars

I never received anything! Everytime I received an email from the company or whoever🤷‍♂️ Alert to scam email alerted me so I did not open. I had to dispute the transaction just to get my money back... See more

Company replied

Rated 3 out of 5 stars

Order# 13505 shipping took a little longer than expected. The first clock got lost in shipping. Wclocks did send another clock out which made the shipping time a little longer than I would have liked... See more

Company replied

Rated 1 out of 5 stars

I gave another chance ... I bought a second formula 1 clock and i'm still waiting for my clock a month later ! They told me it was hold at china border which is weird because I live in canada and it s... See more

Rated 5 out of 5 stars

Clock was way better quality than I was expecting. Much bigger, brighter, and heavier than I thought it would be. Love this thing. 5*Stars all the way. Would DEF purchase again & recommend to my peopl... See more

Rated 5 out of 5 stars

Wclosks were great to deal with and delivered a high-quality product. I ordered a watch winder, it arrived quickly and very well packed. The communication with Wclocks was great and the watch winder i... See more

Rated 5 out of 5 stars

Customer service was good, product is good. I received a non-functioning clock. After several troubleshooting steps, they shipped me a new clock.

Rated 5 out of 5 stars

What a beautiful clock. And it works perfectly. It has exceeded my expectation. And it's worth waiting for no matter how long. What a cool piece.

Rated 5 out of 5 stars

The ordering process was easy and my product was delivered in a timely manner. The quality of the product is excellent and I would recommend wclocks.com for similar products.

Rated 5 out of 5 stars

The quality of this clock far exceeded my expecatations. Very nice. It was a little odd to be in the dark about shipping for close to two weeks but it showed up and looks great. I will be buying mo... See more

Rated 5 out of 5 stars

The clock is awesome. It shipped timely and arrived in good condition. It looks very good, the luminescence works, which is really cool. I would recommend this to anyone that is interested.... See more

Rated 1 out of 5 stars

Item hasn’t arrived and hasn’t moved according to tracking. Cant get refund or New product shipped. Very disappointing!!

Rated 1 out of 5 stars

Order #12585 was a wall clock ordered March 7th. From March 10th through March 18th it was in Jamaica NY. From March 19th it was been in Fairfield NJ, according to the tracking. It still hasn't left F... See more

Rated 5 out of 5 stars

I love the clock you can’t hear no ticking and love that it sweeping second hand also it was well packaged and quick delivery

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Home Goods Store

Written by the company

Wclocks is your ultimate destination for luxury wall clocks and premium timepiece accessories. We specialize in meticulously crafted designs inspired by iconic watch brands, offering a unique blend of elegance and functionality. Our collection includes luxury wall clocks, watch winders, storage boxes, and cases, all made from high-quality materials to meet the highest standards of craftsmanship. We pride ourselves on providing excellent customer service, secure payment options, and worldwide shipping. At Wclocks, we are dedicated to ensuring a seamless shopping experience for our customers, along with a commitment to quality and style.


Contact info

3.8

Great

TrustScore 4 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great quality

The quality of this clock far exceeded my expecatations. Very nice. It was a little odd to be in the dark about shipping for close to two weeks but it showed up and looks great. I will be buying more.

January 20, 2026
Rated 5 out of 5 stars

Rolex Panda Daytona

I’ve just received my Panda Daytona Rolex wall clock. It arrived in just a few days, very well protected and packaged. It looks awesome, true to the original, and looks fantastic on the wall. I’m already looking at another model to buy.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

The product is exquisite

The product is exquisite. While I haven’t tried it out as it was a gift to a family member, the WOW factor is present when you open the box.

January 12, 2026
Rated 1 out of 5 stars

Purchased a clock and it arrived… DAMAGED.


Purchased a clock and it arrived broken. The packaging was terrible, only provided with very thin bubble wrap. Contacted customer service and they asked me to take a picture of it, which I did. I have not heard anything back from them after MANY attempts. Crickets! I originally ordered this as a birthday gift in November. It FINALLY ARRIVED AFTER DECEMBER 11 BIRTHDAY, and now it is January and STILL NO REPLACEMENT. No credit for the broken clock and no replacement. HORRIBLE SERVICE AND SHIPPING!!!!!!!!!!!!!

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Shipped me a broken clock and won't do anything about it.

They sent me a clock that was poorly wrapped, so naturally, the glass on the clock was broken in transport. I reached out to the company requesting an exchange, and at first they were responsive and helpful. But it's been over a month now, and I am realizing they were just giving me the runaround. Super disappointing, I would stay away from this site.

November 10, 2025
Unprompted review
Wclocks logo

Reply from Wclocks

We reviewed our recent support cases and were unable to locate an order matching this report. We want to resolve this quickly and make sure the correct order is identified.

Please email us at info@wclocks.com
with:

Your order number

The email address used at checkout

A brief description of the issue (photos help)

Once we have the order details, we will take immediate action to review the case and provide a clear resolution.

Wclocks Support

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