WiAutomation Reviews 916

A Mitsubishi GOT HMI was ordered for a test bench, nothing critical but no room for mismatch. It arrived sealed, screen protected, accessories complete. Plugged it in and loaded the project. Worked im... See more

I used WiAutomation several times in the past. I purchased Siemens part at very competitive pricing. Everything in the purchase and shipping process is working very well. I would always buy Siemens... See more

Straightforward order, the unit arrived clean, sealed, and exactly as specified. When sourcing feels this predictable, it usually means the supplier knows what they’re doing. Thank you WiAutomation .

The real value showed up after installation. Everything arrived exactly as expected, well protected and clearly handled by someone who knows industrial logistics. . The work on site went smoothly, wit... See more

Very easy ordering process, the website is great and fast. Orders get processed immediately and shipped right away. I can get parts faster to Rhode Island from Italy than if I ordered from California.... See more

Bought a NVIDIA Graphics card from the website. The amount billed on the invoice vs the amount charged to my Credit card is different. Credit card reflects a higher price, not sure why. I... See more

Highly delayed responses to the anyway of communication, AI generated emails and not sure still if our order will be delivered, seems to be scam, no one take call, order ex stock 3 weeks later not wit... See more

The product I bought was delivered 2 days earlier than indicated. The product was solidly packed and in this way well protected against transport damage. I am happy that WiAutomation could deliver thi... See more

I was hesitant to try this because it was my first order from a site I wasn't familiar with. However, the service was professional, the information was readily available, and the support was prompt a... See more

1st Experience was not so great as the shipment was delayed and than was sent in 2 parts. But current was above my expectations and reached well before in time. The Freight charges seems to be littl... See more

This was my first order with WiAutomation. The Quick Quote tool was incredibly fast and accurate,received a clear offer right away. Delivery was punctual and everything arrived as expected. I'm a happ... See more

A maintenance intervention required an ABB 24VDC power supply together with a Schneider Electric emergency stop. Coordinating both components was critical. WiAutomation handled the order smoothly, wit... See more

First order on this site. **Positive:** Email responses are fairly quick and the prices are reasonable. **Negative:** However, delivery and shipping costs seem excessive — more than €33 for... See more

IF the delivery is supposed to be within 7-10 days WORKING DAYS , you should have mentioned that, NOT after placing the order and making the payment. Even though its been more than aforementi... See more

IF I COULD RATE ZERO I WOULD HAVE DONE THAT. Orderded a SCHNEIDER 9070T2000D31 'T' TYPE Transformer, delivery mentioned 7-10 days , today marks the 20th day of order processing and till now the... See more

TERRIBLE - DO NOT Order if you require the items to be delivered within the timeframe stated when placing an order. I paid £170 for delivery within 7-10 Business days. I am now on 14 Business days... See more

I placed an order two weeks ago for parts that were listed as in stock, but they’ve only just been dispatched. It’s disappointing, as one of the main reasons for choosing a supplier with stock on ha... See more

Stick with RS or local company. No return policy, which is crazy for an online company. Slow delivery which is why we want to back the order. Rang them up to cancel said just request a return once it... See more

Horrible service. I ordered 2 ABB power supply modules they stated they had in stock mid September this year. Including shipping costs, it was well over $300. Started getting calls and emails mid... See more

The product was listed as in-stock and available with express DHL shipping at the time of purchase. However, over a week has passed, and the order status still shows "Shipping soon." This is not what... See more

This Italian company continues to lie and mislead customers. After i posted my original reveiw they sent me an email offering to cancel order with a penalty fee. I responded that i should not have to... See more

Material shows instock in the website, when order confirmed and made Payment, 3 Days later their email is comming that the material is faulty we will not be able to supply you , while you can keep... See more

Ordered PLC components on 13th of January, express delivery for all the components, today 21st of January components are not yet here and not even a tracking number is vailable, they tell us comp... See more

it has been highly delayed responses to the queries and emails sent, it is expected to increase the response time and some one to be available on week ends., as being online, the orders and replies ne... See more

Misleading website designed to pass belief that you will receive prompt delivery, with "Express Delivery" highlighted at every turn. The reality is far from this, as they consider 10 business... See more

Had to pay $40 for express shipping then it takes 2 weeks to arrive and I got stuck with $110 import fee after purchasing the item. Should have been notified of this before hand. It’s in the fine prin... See more

Ordered a 'stock' item 24/11 which was urgent and received 22/12. I tried to cancel the order before it was dispatched to us as I found some elsewhere but they said I couldn't cancel as it was already... See more

I think it's a somewhat horrible experience, considering they are the industrial equipment site. They let you put on order and then keep dragging your time, and not fulfilling the order. I have placed... See more

They do NOT let the customer know while ordering about duties neededing to be paid. They make it obscure and are not up front about it. I am not the only one I see that has had this same experience.... See more

The website misleads you into believing that it's an Australian supplier but you will be charged importation fees by customs AFTER items are shipped. This is not clear when you checkout and pay, it... See more

I ordered a product that they charge me just about 1/3 of the price for shipping for, then they did not ship it out for over a week even though it shows in stock ready to ship. Now that I don't need i... See more

First of all, their stock availability information is not up to date. I only found out that the items I had ordered and paid for were not actually available after receiving an email post-purchase.... See more

The goods were ordered a long time ago. Nothing has been delivered. No one answers the phone number. No one responds to my emails. We will now pursue legal action against the company, as the advance... See more

service is very bad, delivery time take too long. ORDER REF#2025116332 , Placed:16/12/2025, still (29/01/2026) we did not received this order

Bad experience. The first time I ordered on the site for a major client, it said "available." However, after placing the order, I immediately received an automatic email stating "delivery in 5-7 da... See more

The website indicates that express delivery items are in stock; however, it does not mention that the item could be in stock anywhere around the world, and delivery could take over two weeks. I init... See more

I did not have a good experience with this company. After some time they did resolve my issues after a 1 star review. This is the reason I am changing my review status. I will still not use their serv... See more

I WOULD SERIOULY CONSIDER GOING SOMEWHERE ELSE FOR PARTS YOU NEED Use Caution: I ordered parts from WiAutomation over several weeks I received several promises that the order would be shipped... See more

Item was advertised as NEW and ready to ship on website. Turned out to be unavailable and offered a refurbished one with a dicount. I accepted. It took about a full week before they shipped it. I rece... See more