Verified
I got my item but shipping took 2 weeks customer service non responsive until threatened. I would be ok if it was in transit for the weeks but the handling time took over 1 week and no communication w... See more
Company replied
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See what reviewers are saying
Verified
Company reached out to me immediately with tracking info and kept me informed of every step of the purchase and shipping process.
Verified
It took just over three months to have my order completely fulfilled, which was extremely frustrating. However, that was ultimately the fault of Supermicro as that's where the parts were backordered a... See more
Company replied
Looking at the reviews it looks good but I can not get any answer on the phone and leave messages and never get a response not sure what the problem is
Company replied
Company details
- Online Marketplace
- Appliance Store
- Audio Visual Equipment Supplier
- Computer and Accessories Store
- Electronic Spare Parts and Components Store
- Flavours, Fragrances and Aroma Supplier
Written by the company
WULUS®, a registered trademark and brand of Reliable Investments LLC is your trusted and reliable ecommerce and global marketplace for all your business, personal and consumer product needs. At WULUS, we stock a huge selection of a broad categories of products at low prices with great quality. With our strategically located warehouses and fulfilment facilities, we are a global marketplace for all verified sellers. Sellers can focus on selling while we handle the rest- Warehousing and Fulfillment
Contact info
707 S Grady Way, Suite 600, 98057, Renton, United States
- 8002905630
- [email protected]
- wulus.com
Verified
Company reached out to me immediately…
Company reached out to me immediately with tracking info and kept me informed of every step of the purchase and shipping process.
May 16, 2023
Verified
Great Service Ordered Obsolte item was…
Great Service Ordered Obsolte item was contacted immediatley and was pointed to correct replacement item order was mailed out A++++++++
February 20, 2023
Verified
I got my item but shipping took 2 weeks…
I got my item but shipping took 2 weeks customer service non responsive until threatened. I would be ok if it was in transit for the weeks but the handling time took over 1 week and no communication which caused me to order item twice from a different vendor. I do not think they deserve 4 stars but i can't give them 3 stars they might deserve 3 1/2 stars. they are not a scam but customer service needs to be better.
September 7, 2022
Reply from Wulus
We are happy you finally received the product you ordered. There was obvious miscommunication and also our customer service team repeatedly sent you email updates about your order and for some reasons, our emails were not getting to you and i believe it has something to do with our emails been deleted directly from your email servers. We also spoke to you over the phone to ensure that you are aware that your order has been shipped. We look forward to working with you again and hopefully get a 5 star from you next time.
Thanks,
Wulus.com Customer Service
Verified
Drawn out process, but delivered in the end!
It took just over three months to have my order completely fulfilled, which was extremely frustrating. However, that was ultimately the fault of Supermicro as that's where the parts were backordered and drop-shipped from. Wulus's customer service answered all my questions and kept me informed along the way.
August 26, 2022
Reply from Wulus
With COVID-19, Ongoing war between Russia and Ukraine and the resulting inflation has caused severe supply chain disruption which has impacted lead times and availability. Thanks for the positive feedback. We really appreciate it and we look forward to serving you again.
Thanks,
Wulus.com Customer Service
Verified
Lacking integrity
I still haven’t received my item and paid for two day shipping it has been more than a week later and then when I called in I was given the run around and told I can only get a partial refund on my shipping costs, absolutely ridiculous and so unprofessional.
August 16, 2022
Reply from Wulus
Our records shows that we spoke to you yesterday and provided you the tracking # for your order. UPS Tracking # 1ZY95Y100390422156 showing your order will be delivered today or tomorrow per tracking. We informed you that even though you selected two day shipping, your order shipped directly from the vendor hence was mistakenly shipped ground instead of 2 day as requested. We promised to refund you the partial shipping cost once your order is delivered since you paid for 2 day but was shipped ground. It is very unprofessional of you to distort facts in order to write a bad review while you have the correct information. Please correct this review because it is totally inaccurate.
Thanks,
Wulus.com Customer Service
I found the product I was looking for
I found the exact product I was looking for. The only thing was that emails from them were filtered as junk mail by Google.
August 10, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
Looking at the reviews it looks good…
Looking at the reviews it looks good but I can not get any answer on the phone and leave messages and never get a response not sure what the problem is
June 2, 2022
Unprompted review
Reply from Wulus
We finally spoke to this customer and confirmed that we had a phone connectivity issue at that time. We also responded to you on numerous occasions via emails with no response from you.
Thanks,
Wulus.com Customer Service
Verified
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
Verified
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
It's exactly what I've been looking…
It's exactly what I've been looking for. It's all good.
May 10, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
The staff are true professionals
Couple of months ago I required to refresh my personal computer as it lagged a lot and I had no opportunity to play simple games. I decided to increase the amount of RAM and bought on this website a new 8 Gb RAM then inserted it into my computer. The main issues was to determine which kind of RAM I required, I mean the frequency. The managers helped me to sort out this issue and thus I am quite grateful to them for proposing me such an opportunity to communicate with professional in their business.
April 21, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
I had my doubts but…
I really had my doubts of this being legitimate at first and even let the customer service know about it. One of the staff actually called my phone and assured me that I was not making a mistake and that I was in safe hands. My GPU came quickly and works like a charm. I hope this helps you if you’re having doubts like I did!
March 4, 2022
Unprompted review
Reply from Wulus
Thanks so much for trusting us with your purchase
We are glad you gave us a chance
Thanks,
Wulus.com Customer Service
I am impressed with website
I am impressed with website. Zero complaints.
March 3, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
Never had a bad experience with them
Never had a bad experience with them, it's been 4 months I'm ordering products from WULUS. Products delivered promptly, and issues are quickly resolved.
February 22, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
I love Wulus
I love Wulus! They have such a wide variety of products at affordable prices...
February 20, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
I purchased my 3rd Item from Wulus
I purchased my 3rd Item from Wulus, arrived in 4 days. Keep up the good work!
January 31, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
Better than expected
Better than expected! Placed my 1st order, just waiting for it to arrive...
January 30, 2022
Unprompted review
Reply from Wulus
Thanks so much for the positive feedback
Thanks,
Wulus.com Customer Service
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