ALLPCB Reviews 31

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Ordering the boards was easy using the on-line form. I simply attached a zip file containing the Gerber files and associated information. Communication was excellent, I was informed about the progress of the order and shipping. The boards were shipped through DHL, and I was able to follow the package as it travelled across the globe. The boards arrived a day earlier than originally expected. They arrived in a small box containing the PCBs, which had been put inside a sealed bubblewrap bag containing a dessicant bag and a humidity indictor; very professional. The boards themselves looked perfect; beautiful in fact. Close examination of the boards showed that they were superb in constuction and finish. From me, ALLPCB are highly recommended!

ALLPCB has provided fast service with great workmanship in the PCBs. Their customer service people are wonderful. I have used them for several years and would recommend them to anyone looking for an inexpensive way to create professional PCBs.

I wanted to delete my account. There is no option to do so in the settings, so I went through customer service live chat, and it took an incredible amount of time saying "I would like to delete my account" and them responding, let me have you talk to my sales rep, before eventually saying "Confirmed, we will now proceed with the account deletion." Slow to respond, didn't answer to my immediate concern, and walked it around the bush several times.

Great experience with that company almost 10 years and 100's of pcb made with them. They always take care of our design, our request , customer service is really good . PCB assembly service is also good ,perfect communication.

We've been using Allpcb since 2018 for pcb sourcing, purchasing for about 30 000 USD yearly. The quality is great, better than other suppliers we've used. Service is very nice, I recommend Moby, hes very easy to work with.

We've been in business with AllPCB for about 3 years now. We order a lot of bare PCB's to make PCBA's for our customers, SMT and THT, and so far we have no complaints or whatsoever. The service is good. Price is good. And the communication is even better! Avarage lead/delivery time is somewhere around 1 to 4 weeks (it depends on the quantities that you order).

To sum it up, a very nice company to work with! :)

This PCB manufacturer is by far the best available.
Great prices, excellent professional service and really quick turn around time. I have had excellent service from my account manager Roy who solves any problem I have quickly and with great suggestions he is clearly very knowledgeable and skilled. I will always use this company for my PCB needs and recommend that you use it too!

For my first order, i made some mistakes, but Roy Zhu fixed all the problems with a great professionalism.

The person in charge of the project is so professionals, so I convince her and her team so much. the price point is also fair.

Great customer service even though I got only a small number of boards made. Roy from allpcb took time to check my design. Boards turned out great.

I can't comment on 'everyday' PCBs, but I tried to get a 3.2mm PCB made and I was quoted a very reasonable price.
As soon as I placed the order and paid, I received an email telling me that being a special PCB they needed to revise the price. They came back the next day telling me that I needed to pay the same amount again to cover the total cost. I cancelled the order and after 2 days I got some of my money back. That's right - I lost almost $15 (in bank transactions, apparently) and 2 days into my project because of these incompetents.

[Update - April 2025]
Disturbingly, shortly after posting, I started to get hit with phishing attempts and a breach of my PayPal account.

The email targeted was my company’s address - one I rarely share, and only with suppliers or when absolutely necessary. In the six years prior to dealing with ALLPCB, I never experienced anything like this.

I can’t prove a direct link to ALLPCB, but the timing and nature of the attack raise serious concerns about how they handle customer information.

I strongly advise caution when dealing with this company.

A heigh quality pcb producer in the world , it gave me what I was looking for and the first order I received in jus 0 $ so ya best service , I give 5 star, thanks allpcb and to all its team

ot only did my PCBA take months but when i received them 80% of the VIAs where not correctly manufactured. Consequently the PCBs were not properly ground plated and therefor useless. Another PCB batch also had the same issues and we had to start again with another manufacturer. After initially being promised that they would satisfactorily sort out my problem, their senior service person then refused to reply to any of messages. Do yourself a favour and avoid ALLPCB.

Last month I ordered $300 worth of PCBs. I asked them to ship it via standard mail, but they shipped it via DHL instead. DHL tried to charge additional $300 to deliver the parcel, so I decided to let them return it to ALLPCB. After that, ALLPCB tried to charge $600 to have my parcel reshipped. That's a terrible way to do business. A reliable company would never ever risk their reputation doing that kind of thing. I don't even know if the PCB quality is good or bad. So, I strongly recommend against this company. Stay away.

AllPCB has been manufacturing and assembling all our PCB's for the last 18 months and the quality has always been excellent.
- Communication with them is easy as we always talk to the same person who interfaces with engineers and factory.
- All our designs are checked by their engineers and they come back to us with questions or suggestions.
- There has been some delays due to component sourcing so now we let them source all the "standard" components and we supply everything else (or get it drop shipped to their factory)

Tried to order two simple 2 layer boards (10x10cm, quantity 10 each) with several v-cuts. They wanted additional charge (new cost should be $65.18, that is several the previously calculated costs). So I emailed them to cancel my order since there was no "cancel order" button on the website some where. But instead I get replied "After we checked your order G131684, the order type should be Panel PCB as Design, not Single PCB. The panel ways should be 10x12 and 8x10, and need V-scoring, according to your gerber files. Because of those, the price has increased. However, our price is still very competitive. I'm wondering if you still want to cancel it."

But I din't asked for a better price I just wanted to cancel. Even after replying to cancel thet order, 5 days later I noticed that they still didn't returned my payment even tough the order is officially "cancelled" according to their website.

So my advice to veryone out there, don't use this PCB service.

I ordered PCBs and SMD assembling with kitted parts sourcing, and paid 154 USD on 02/28 for the PCBs and the service. A few days later they charged me 92 USD for the same order, however. Another day later they charged me again this time 20.36 USD, which was expected for the parts they sourced. Another week later, they found out that my PCBs require plated half-holes, and they charged me ridiculously 103.30 USD for this "special service". I paid a total of 350 USD for 10 assembled prototypes 12x16mm, parts not included.
When I placed my order, I sent custom chips from Canada to them for assembling, which was supposed to take not more than 2 weeks.
After 3 and 4 weeks I asked why my order is still not in fabrication, and they came up with some excuse like missing files, but did not mention at all that my chips haven't arrived.
6 weeks after I placed my order they told me they have never received my chips, and they would also need a silkscreen file for production.
6 weeks after my project has passed the audit!! They said production would take 4 weeks, but they wasted additional 2 weeks before even telling me the parts wouldn't have arrived.
I will send them the my chips again, and they promised me to be able to finish my boards.
I will only believe this when I finally receive my modules, completed with my chips.
I think, a customer receives a quote, pays for it, and that's it. But I had to pay 225% of what the quote and the initial payment was. If they would have shown me that I had to pay 350 instead of 150 USD for the same job, I would have definitely ordered somewhere else. I went with Allpcb because they quoted me the best price in the first place.
I changed my review from 1 to 2 stars due to the fact that the product quality I received in the past is definitely high, and I didn't have such problem with former orders.

The first time I sent the Geber files they I was quite happy with them, as this was my first prototype boards. These were single layers boards. One side the silk screen print, the other side, the solder mask. Simple Right?.. I made some small adjustments to my circuit and resent the files. They printed all the files on one side of the board and said it was my problem for not naming the files? The problem is that I had not changed any of my file names, just the circuit. And as they had already manufactured my circuit boards before with the syntax...gb0...gb2, there was no change there.

Hi Yuki,
Does this mean that that you will not make my boards?

You made me the first board correctly, because the engineer who made my first boards understood that on a single (1 layer) board the silk screen and circuit MUST be on opposite sides. It’s the only way the board can work.
NOT the silk screen and circuit on the same side, this is for (2 layer) boards.

Look at the pictures,
1. The first board you made for me is correct. Order ID: G98725 yes all your layers are named'GBXXX',
The factory engineer needs to look and understand that (1 layer) boards MUST have the circuit on one side and the silk screen on the other side.

2. The Gerber file that I sent you for the second board Order ID: G100365 have the same named'GBXXX',
Only the circuit was changed not the files.

Hi,
Sorry for replying so late, it's true that the factory missed it.
We have arranged the factory to reproduce, and hope to solve your troubles.

Best Regards,

Hi Domic,
I can understand your feeling. But the problem is not because that our factory fabricated your boards incorrectly. The reason is that the names of files are not correct. According to your design, our engineer can distinguish which layer is copper, solder mask, silkscreen ...etc, but he didn't know the solder mask and silkscreen shouldn't be at the same side. Because according to the names of files, they should be on the same side. Besides, your orders are not handled by the same engineer each time. So our engineer didn't know your design last time. We just fabricate your boards according to your files. If we refund money to you, there will be someone in our company who needs to undertake this cost. But according to the current condition, we cannot find such person who has made mistakes on your order.
I hope that you can undertand.

Order at your own peril