Allroundercricket Reviews 1,026

TrustScore 1.5 out of 5

1.5

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Consumers express widespread dissatisfaction with their orders, frequently citing delays and complete lack of fulfillment. People report significant issues in contacting the company, highlighting unanswered emails, non-functional phone lines, and unresponsive online chat. The consensus is strong regarding these communication failures. Furthermore, customers report negative experiences concerning refunds, with many detailing difficulties in obtaining their money back for returned or unfulfilled items. While opinions on the quality of the products are mixed, the prevailing sentiment is that the company's response time is inadequate, contributing to a frustrating experience for many consumers.

Based on these reviews

Rated 1 out of 5 stars

Extremely poor service, Don’t use as they’re running a scam, take your money and then nothing. Ordered items mid Nov, still nothing.!! Multiple emails and calls not response.. would seriously... See more

Rated 1 out of 5 stars

Ordered in October - still no delivery. Emailed multiple times and was told it was an end supplier issue. I rang the supplier and found out this is a lie. AllRounder has gone into administrati... See more

Rated 1 out of 5 stars

Spent a significant amount of money with them. Told 4-8 week turnaround no response to any update request. Went directly to the supplier said they had my order but all round cricket hadn’t transferred... See more

Rated 1 out of 5 stars

Do not order from them. Ordered IN STOCK items on the 26/12/25 Todays date is 19/01/26 and still nothing. Sent countless messages via website contact us link, also tried via live chat with no response... See more

Rated 1 out of 5 stars

PLEASE AVOID, THEY ARE A SCAM. Cannot understand why trading standards have not shut them down. I ordered a cricket helmet for my son on the 6th Jan, confirmation received, and now nothing. No respo... See more

Rated 1 out of 5 stars

Awful company. Read the reviews before buying ANYTHING. I mistakeingly didn't and ordered a cricket bag, got the email confirmation and 6 days later it's radio silence. I've called their phone number... See more

Rated 1 out of 5 stars

Allrounder cricket took my foster sons money he had saved himself for months of pocket money and birthday money which I added to as part of his Xmas gift and his birthday gift to order a Kookaburra cr... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY! I ordered a new helmet which has not been delivered, order confirmed money taken and then nothing. I wouldn’t usually write a bad review if the company communicated but th... See more

Rated 1 out of 5 stars

We ordered cricket pads from Sheffield store and were told if ordered before 12 noon they would be dispatched same day, but didn’t receive them until 4 days later ( which looking at some of reviews is... See more

Rated 1 out of 5 stars

Absolutely shocking experience - I ordered some pads on 24th December and have received nothing. I have sent them 3 emails and submitted a contact form on their website, which they have ignored. No ot... See more

Rated 1 out of 5 stars

Shocking, will not use again! Ordered & paid online for cricket kit, hasn't arrived after 6 weeks. On numerous occasions I have emailed & contacted via website, still no response. Found phone number o... See more

Rated 1 out of 5 stars

Please avoid this company. I returned an expensive item over 6 weeks ago by recorded delivery. Despite the company initially confirming that they had received the return and had updated their system t... See more

Rated 1 out of 5 stars

Where do I begin with this company? Utter shambolic (and that's being polite) Had a pair of spikes which were the wrong size - returned within a matter of days with proof of Royal Mail recorded deliv... See more

Rated 4 out of 5 stars

I was recomended this website by a coach at our local club. Ordered several items (bag, bat, helmet, gloves, thigh pads, batting pads) for my daughter and all were reasonably priced. I didn't receiv... See more

Rated 1 out of 5 stars

I ordered an item on 7th December, received an email saying that order has been received and then - NOTHING. No item, no response to 5 emails, no response to 3 chatbot chats and not able to leave a t... See more

Rated 1 out of 5 stars

Placed an order (order no. 2000251096) on the 01/12/25 to be emailed by Steven Robinson on the 15/12/25 that the item was out of stock and that I would be refunded. After attempting to contact them... See more

Rated 1 out of 5 stars

Ordered all my cricket gear about 3 weeks go, received an order confirmation and have heard absolutely nothing since! Despite their website saying they aim to ship within 1-2 days. I now have started... See more

Rated 3 out of 5 stars

UPDATE: - I persisted with contacting them and received an email apologising for the delay. A replacement item was then sent out which actually seems to be an improvement. I still think the cust... See more

Rated 1 out of 5 stars

Wish I'd read reviews first!! Order was accepted, then told not in stock, then turned up. OK with that but trying to return an item is a joke. They do not answer any method of communication. What an u... See more

Rated 1 out of 5 stars

DO NOT USE!! ordered a cricket helmet for my nephew as a gift and received the order number. After 2 weeks of no delivery, I chased them by emailing them. Although they said they would respond... See more

Rated 1 out of 5 stars

I ordered the wrong size bat, so wanted an exchange couldn't get through to them on Facebook phone, live chat or email so Sent the bat back only to receive an email saying they had return the bat to... See more

Rated 1 out of 5 stars

I ordered a bowling machine for my kid, got only order confimation, nothing after that website doens't work and wrong contact number. It's a scam don't order anything on this website. I should have re... See more

Rated 1 out of 5 stars

Awful and extremely frustrating service from allrounder cricket .. I had placed my order on 31st December 2025 and no update from the company yet! It supposed to be delivered in 3-5 working days. Thi... See more

Rated 1 out of 5 stars

Something is up with the company they may be going under. I ordered a personalised helmet, it did arrive eventually but with the wrong logo. Have tried to contact them to return but as other have ment... See more

Rated 1 out of 5 stars

Purchased a cricket net for my garden for my grandson . Had an issue and tried to contact company . No phone line answered, no chat line manned , no response to my online message, email and no resp... See more

Rated 1 out of 5 stars

Shittiest customer service. I order for kit bag hammer and Adidas sweater. When the parcel arrived, the sweater was from random unknown brand and when I reach out to their email he responds I sh... See more

Rated 1 out of 5 stars

Worst experience ever. In line with other reviews, my order never arrived, no emails responded to. No messages replied to. I had to go into the headingley store to get anyone to talk to me (the man wo... See more

Rated 1 out of 5 stars

What went wrong, ordered the item a month ago, received confirmation invoice. Item never arrived, evri admitted their at fault and to contact the seller to arrange refund/ replacement and evri would f... See more

Rated 1 out of 5 stars

I placed an order for next day delivery on 21st August. Evri attempted to deliver my parcel once but has gone AWOL since. I have raised a query through ALLROUNDER and Evri and nobody is answering. Th... See more

Rated 1 out of 5 stars

Extremely poor service THIS IS A SCAM WEBSITE - DO NOT USE! Ordered items early January and you never hear from them again. Multiple emails and calls which they do not respond to. Seriously d... See more

Rated 1 out of 5 stars

Supplied me with pads. Pads broke after first use. Tried to email for replacement / refund - have sent 4 emails since August, now December and no reply, no replacement, no refund not even an acknowled... See more

Rated 1 out of 5 stars

Don’t buy from here. I don’t know if it’s a scam but it’s so disorganised it feels like a company that will probably cease trading soon. I stupidly ordered before reading these reviews. Called my bank... See more

Rated 1 out of 5 stars

I have used All Rounder Cricket in the past and always had a good experience. Like everyone else tho, I wish I had checked here before placing my most recent order. No contact from the seller an... See more

Rated 1 out of 5 stars

Zero customer service. I bought a feed buddy ball feeder and net plus accessories for over £400. Came first thing I noticed 'made in China'. So the net poles snapped on installation and the bowling ma... See more

Rated 1 out of 5 stars

The website is taking orders but I suspect this business has gone under. Emails bounce back, phone number inactive, online chat down, unable to login to my account. DON’T ORDER ANYTHING FROM ALL RO... See more

Rated 1 out of 5 stars

Made an order which has been sent via evri, evri have failed to reply to me and I haven't recieved it, It says online to get intouch with the sender which I have three times now and nothing! It's real... See more

Rated 1 out of 5 stars

Despite my order being over two weeks ago for a new £300 bat I'm getting zero updates on it and no responses via email or messages. They do not accept calls. I wish I'd never bothered now. Hoping fo... See more

Rated 1 out of 5 stars

Don't touch with a barge pole! Awful experience. Customer service is woeful. I will never ever buy from them again. Zero response despite numerous emails. They just dont care. AVOID!!!!!

Rated 1 out of 5 stars

Unfortunately to start this review I had to give them 1 star, I would give zero stars if I could. I ordered an Automatic Cricket Feed Machine Feed Buddy Pro with 6 Balls and Ball Stacker costing £... See more

Rated 1 out of 5 stars

I ordered £500 worth of cricket gear for my son hoping it’d be here for his birthday but not heard anything. Sent many emails and tried calling and haven’t heard anything back. Avoid wasting your time... See more

Rated 1 out of 5 stars

Ordered a Gray Nicolls cricket bag for christmas. After chasing the company they told me the bags had been delayed coming from the supplier. I asked for a refund. A month later I am still chasing t... See more

Rated 5 out of 5 stars

I purchased a Speed Buddy bowling machine via the website last week. Super fast delivery (next day) Upon setting it up, it was leaning to one side. I contacted Allround Cricket via the website contact... See more

Rated 1 out of 5 stars

My experience with All Rounder Cricket can be summarised as nothing short of appalling. They failed to fulfil my order, my follow up email was responded to with an offer to replace my item with a... See more

Rated 1 out of 5 stars

The worst customer service I have ever experienced. I purchased a pair of cricket shoes from this retailer, sticking came off and became unwearable.Since then, it has been an endless, frustrati... See more


Company details

  1. Cricket Shop

Written by the company

We stock over 5,000 of the latest & best cricket products as used by some of the world's greatest cricketers. With huge mega stores in Leeds and Sheffield.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AllRounder have gone into administration- do not order

Ordered in October - still no delivery.

Emailed multiple times and was told it was an end supplier issue. I rang the supplier and found out this is a lie.

AllRounder has gone into administration and is happy to take your money with no intention to provide stock. Contact your bank immediately if you have ordered from them.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scam website avoid at all cost they take your money but don't send out goods you paid for not will they refund you.

Allrounder cricket took my foster sons money he had saved himself for months of pocket money and birthday money which I added to as part of his Xmas gift and his birthday gift to order a Kookaburra cricket bat, knocking in service and a Kookaburra bag with total cost of £456. Cricket is the best thing in his life now allrounder cricket have taken that away from him as he won't have a bat to play this summer. I can't afford to replace this for him. I have asked my bank for a chargeback but don't think a refund will be made because they now say they are in administration even though they are still trading. To steal from a child in care is shameful and they are total scum.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor service - NOT NOT USE!!

Extremely poor service
THIS IS A SCAM WEBSITE - DO NOT USE!

Ordered items early January and you never hear from them again.

Multiple emails and calls which they do not respond to. Seriously disgraceful service.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Spent a significant amount of money with them. Told 4-8 week turnaround no response to any update request. Went directly to the supplier said they had my order but all round cricket hadn’t transferred any money so no progress on order. I wasn’t the only one. Now trying to reclaim money via bank. Supplier gave me discount due to issues with all rounder cricket

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

I ordered the wrong size bat, so wanted an exchange couldn't get through to them on Facebook phone, live chat or email so Sent the bat back only to receive an email saying they had return the bat to me and refused the exchange! Won't use them again !

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from here

Don’t buy from here. I don’t know if it’s a scam but it’s so disorganised it feels like a company that will probably cease trading soon. I stupidly ordered before reading these reviews. Called my bank and got them to do a chargeback since impossible to speak to company to cancel order. Items eventually arrived weeks later anyway, though one item was not what I ordered. Sent it back. They’ve never acknowledged receipt, never followed up with my bank about the chargeback either. So I’ve not paid for what I ordered but also not been refunded for what I returned. That’s why I say it’s disorganised rather than a scam. Let’s call it a draw and move on.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Trust

I ordered a new cricket helmet and when the order came it was a bag / baseball cap and men’s 2XL trousers. Have been trying to get hold of them for 1 week now via email or phone . There web chat doesn’t work . The phone goes to an answering machine “which says “
go on the website !! Am now stuck with items which I can’t use and have lost my money and no helmet .

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking experience

Absolutely shocking experience - I ordered some pads on 24th December and have received nothing. I have sent them 3 emails and submitted a contact form on their website, which they have ignored. No other way to communicate with them. Just avoid this company at all costs.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID

PLEASE AVOID, THEY ARE A SCAM. Cannot understand why trading standards have not shut them down. I ordered a cricket helmet for my son on the 6th Jan, confirmation received, and now nothing. No response to emails or phone calls. Fortunaly used a credit card so will be processing a refund when they 30 days have expired.

Update 3/2/26- just had an email telling me they have gone into administration and I have to get a refund from the bank! Beware-the website is still taking orders!!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor service

Extremely poor service, Don’t use as they’re running a scam, take your money and then nothing.

Ordered items mid Nov, still nothing.!!

Multiple emails and calls not response.. would seriously not recommend, disgraceful service. As others have mentioned, no point in sending offers when you’re not shipping anything.

They are a part of Yorkshire Cricket Club, but even they can’t help..

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Please avoid this company

Please avoid this company. I returned an expensive item over 6 weeks ago by recorded delivery. Despite the company initially confirming that they had received the return and had updated their system to process a return, I have still not received payment. They have not responded to a chasing email and their helpline chat function does not work.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Cricket bag for Christmas didn't arrive

Ordered a Gray Nicolls cricket bag for christmas. After chasing the company they told me the bags had been delayed coming from the supplier. I asked for a refund. A month later I am still chasing the company for the refund and I have been unable to get any response.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I'd read reviews first!

Wish I'd read reviews first!! Order was accepted, then told not in stock, then turned up. OK with that but trying to return an item is a joke. They do not answer any method of communication. What an utter disgrace 😤 😒 AVOID AVOID AVOID!!!!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Scammer's site

I ordered a bowling machine for my kid, got only order confimation, nothing after that website doens't work and wrong contact number. It's a scam don't order anything on this website. I should have read this before I order on this website.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 14 days ago

Ordered 14 days ago, no delivery and no responses to customer service emails I’ve sent two now and nothing. Feels like a fraudulent set up and needs reporting.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from them

Do not order from them. Ordered IN STOCK items on the 26/12/25 Todays date is 19/01/26 and still nothing. Sent countless messages via website contact us link, also tried via live chat with no response. Contacted via social media facebook/ insta no response. Tried calling sheffield store no answer.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Awful company - no delivery & completely unresponsive

Awful company. Read the reviews before buying ANYTHING. I mistakeingly didn't and ordered a cricket bag, got the email confirmation and 6 days later it's radio silence. I've called their phone number (it's "busy"), emailed and went on their live chat on their website and no reply. Crazy to think a company like this exist in 2026, probably won't for much longer with the bulk 1 star reviews like this.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this atrocious company....absolutely appalling.

Placed an order (order no. 2000251096) on the 01/12/25 to be emailed by Steven Robinson on the 15/12/25 that the item was out of stock and that I would be refunded. After attempting to contact them via email, via their website and calling the number for the Sheffield store i have had no response.

This company is appalling and please avoid at all costs. This company is trading on other peoples money with complete disregard for their customers.

December 1, 2025
Unprompted review

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