I've used this service before and it functioned flawlessly. I received notification immediately upon recieving new mail. After deciding to either scan/shred or simply shred, everything proceeded exact... See more
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Review summary
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Company details
About Anytime Mailbox
Written by the company
Sign up for a virtual digital mailbox and get your postal mail online. View and manage your snail mail from your computer or from any mobile device.
Contact info
2831 St. Rose Parkway, STE 278, 89052, Henderson, United States
- 1-866-444-8417
- [email protected]
- www.anytimemailbox.com
Get an inexpensive virtual address fast!
Replied to 81% of negative reviews
Typically replies within 1 month
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Hidden charges and lacking transparency
They do not have a uniform set of charges and individual proprietors can charge what they want for their branch of Anytime Mailbox.
I work online full time so responding to mail all day is my constant daily. I have never let my mail from Anytime Mailbox sit more than a couple of hours before responding with a request. I have definitely never let it sit overnight.
My plan is the $9.99 and my branch (Honolulu) run by Scott Honjiyo does not include storage fees. This means, every minute your mail sits at the facility, you are being charged.
Eg. If you get mail and you requested for it to be shredded within 5 minutes of receiving the mail and the proprietor only gets to that task the next day or two or ten, YOU are charged all the overnight fee/s.
THIS is the part they don't tell you.
Recently, Scott emailed me to let me know his scanner was broken and he was getting it fixed. When I emailed back to ask him if I was going to be charged the fees while he gets it fixed, it was crickets. No response.
It took him 5 days to fix it. I checked my bill and guess who was charged the overnight fees for 5 days? Yup, me.
When I emailed their corporate office, they will respond with fake empathetic emails and pretend to "investigate" your claims. The response will be the same. Basically nothing and the fraudulent charges stand.
I'm about to change providers because hidden charges are how this entire unethical business is run.
Please report them to the Bureau of Consumer Protection.
I hope my review will help someone trying to decide which service to use. Save your time and money. RUN.
Good Customer Service
It was pretty straightforward, but I got good customer support from the Customer Service department.
I have nothing but negative things to…
I have nothing but negative things to say about this company. If you want hidden fees and hundreds of dollars charged to your card without warning, you will love it. If I can save someone from this experience, I would love to do that with this review.
I was able to accomplish a goal easy…
I was able to accomplish a goal easy and effectively.
It is easy set up , i would recommend
Easy to work with
Easy to work with, I am a brand new user. So i cant say more than this.
The process was quick but thorough.
Amazing Service
I had a great experience with Ports & Parcel today. The customer service was outstanding very professional, knowledgeable, and respectful of my time. They took the time to explain everything clearly and answered all my questions without rushing. I came in looking for a business address, and the process was smooth and efficient from start to finish. I highly recommend Ports & Parcel to anyone looking for reliable, professional service. I’ll definitely be using them again.
I was not contacted Friday
I was not contacted Friday, February 6 to finalize my contract to fill out forms to have my MailBox service receive and deposit my checks.
No one called or sent an email
They are biggest scam
They are biggest scam
once you buy address from them they will put you into verification and didn't allow you use address untill you got verified with document and notry public and after getting verified they will charge your card 25 usd for verification without even informing.. They will also place limit on mails and lock your account and you have to pay for unlocking your account and delete extra mails and then again if your mail box limit reaches they will lock again and again and ask for money.
Hidden fees
The full cost of the service was not stated. There is an additional $25 dollar fee for a compulsory notary service that isn't disclosed to you when they tell you how much everything is.
They will hit you with unknown fees
They will hit you with unknown fees. They sent one email with no amount and now I’ve been charged over $200 in fees. This is ridiculous and obviously how they make their money.
The set up process was extremely…
The set up process was extremely easy!!! The notary process went well and the gentleman that helped was very patient and polite
It was a very simple process and the…
It was a very simple process and the cost was perfect.
These guys scan you by charging your…
These guys scan you by charging your card for random fees without authorization. They start doing this as soon as they get the payment information from customer.
Very deceptive
2nd time around
I've used this service before and it functioned flawlessly. I received notification immediately upon recieving new mail. After deciding to either scan/shred or simply shred, everything proceeded exactly as I requested. I had dropped the service, as I thought I no longer needed it. Having gone though the verification service before, in my new situation, I decided it was worth it at this point. It went extremely smoothly and I'm happy to be back.
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