Anytime Mailbox Reviews 1,692

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the high level of service provided and the positive user experience. Consumers have pointed out that the staff is helpful, efficient and professional. The customer service is outstanding. The service is fast, and the setup is easy. However, a small portion of reviewers reported some issues with the website. Some people found the sign up process not clear enough and confusing. Others encountered errors or difficulties logging in.

Based on these reviews

Rated 4 out of 5 stars

I've used this service before and it functioned flawlessly. I received notification immediately upon recieving new mail. After deciding to either scan/shred or simply shred, everything proceeded exact... See more

Rated 4 out of 5 stars

Unknown. Initially Anytime web site kept having #500 errors - i.e. unable to log anyone in. Web site knew it was its own problem. So, really can't say yet how good or poor Anytime is. However, I d... See more

Rated 4 out of 5 stars

Not bad the service seems awesome as is. Although the sign up process is definitely not clear enough nothing explicitly saying “you will have X amount of days of wait time due to processing account” s... See more

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Rated 5 out of 5 stars

Fast, Efficient, and Easy Setup! Anytime Mailbox made getting my virtual mailbox set up incredibly fast and simple. The process was smooth, the platform is easy to use, and everything was handled eff... See more

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Rated 5 out of 5 stars

First of all the store was organized, aesthetically pleasing and upon walking in, I was immediately greeted with a positive vibe and warm welcome. The service was friendly, efficient, and professional... See more

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Rated 5 out of 5 stars

Setting up a virtual mailbox with Anytime Mailbox was straight forward. The instructions were clearly explained on the website. We completed our change of address form online. We also used the online... See more

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Rated 1 out of 5 stars

Anytime Mailbox is a scam. Do not give them your credit card information. Their email address help-at-anytimemailbox.com bounces emails back. Their Mexico location is not reachable. The mail gets retu... See more

Rated 5 out of 5 stars

We are homeless for about one month between the sake of our home and closing on the next. We needed a solution for our mail and Anytime Mailbox filled it. What an easy experience including the video n... See more

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Rated 5 out of 5 stars

I have been a customer for over a year and everything has gone well and in a timely manner. Today I phoned for help with a forwarding address approval that was taking longer than expected. The operato... See more

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Rated 5 out of 5 stars

Setup was fast, easy, and simple. Far less hassle than with previous service provider (ipostal - where I had a couple of mailboxes) but they required more work on my end and had poor communication a... See more

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Rated 5 out of 5 stars

I needed a physical location for my business but was unable to use a PO box, but didnt want to use my home address. After searching for maybe 8 to 10 options, Anytime Mailbox was the most cost-effec... See more

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Rated 3 out of 5 stars

after signing up, the date of the rental begins right away but you are not able to use the mail box or be officially activated until you go thru additional verification steps, which takes a couple day... See more

Rated 5 out of 5 stars

I had a great experience with Ports & Parcel today. The customer service was outstanding very professional, knowledgeable, and respectful of my time. They took the time to explain everything clearly... See more

Rated 1 out of 5 stars

Hey there 😤, I’m really fed up at this point! I requested urgent mail forwarding months ago, and guess what — still nothing’s been done! I even paid extra for the faster service 🚀 that was supposed... See more

Rated 3 out of 5 stars

Very happy with the service provided by the franchisee (Legacy Pack N Ship at McKinney). Unhappy that the $25/- upcharge for mobile notary was not mentioned before signing up. Even physical store nota... See more

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Rated 5 out of 5 stars

I called the Customer Support number and spoke with Hilda regarding a transition impacting the Main Account Holder. Hilda was very patient with listening to the plethora of questions I had about picki... See more

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Rated 5 out of 5 stars

Signing up with Anytime Mailbox was super quick and easy! The whole process only took a few minutes, and everything was really straightforward. I had my virtual address set up and ready to go same day... See more

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Rated 5 out of 5 stars

My experience with Anytime Mailbox has been positive. Note, Anytime is responsible for the platform. How smooth operations are is entirely dependent on the operator. Check their reviews carefully.... See more

Company replied

Rated 1 out of 5 stars

I had 2 mails send out from US to Indonesia. It was send out using USPS First-Class Mail International on 02JUNE2025 and 16JUNE2025 (around USD25 each). Until today, more than 120 days later, I... See more

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Rated 1 out of 5 stars

Terrible service at this particular mail room. The two ladies up front are very nasty and impatient and Kevin had to step in but he had no solution for any of my lost packages. They’ve lost a few of m... See more

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Rated 1 out of 5 stars

So far the most frustrating and useless experience …I paid for a mailbox and notary , finished all the forms, and was told to wait 2-3 days for it to processed. Meanwhile kept getting emails telling... See more

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Rated 3 out of 5 stars

The sign up process was a mess, and couldn't be completed online. When I got into the location and received the printed page to go have notarized I was told just to fill in certain sections. When I re... See more

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Rated 1 out of 5 stars

Signed up in Dec after which they sent an email titled Your account is activated. It required more information that I missed. They have since sent 30+ marketing emails. Not once did they send a We're... See more

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Rated 1 out of 5 stars

Anytime Mailbox claimed my November payment was sent to my bank for Beauty Box Hub, yet nothing was ever received. That was the final confirmation of their poor business practices. They even tried t... See more

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Rated 1 out of 5 stars

Please be aware of anonymous monthly subscription charges that increases drastically without you knowing why. I have been charged $80 additionally over several months for a storage fee that was inco... See more

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Rated 1 out of 5 stars

Make what you offer more accessible. Especially for people with learning disorders. I STILL cant accessible my online account and it took over 6 hours to get my account going and I and my esas... See more

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Rated 3 out of 5 stars

The system has not been smooth for me. Still going in circles trying to get things completed. Also, I'm unhappy with all the advertisement, with none associated businesses. Let's get my service in pl... See more

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Rated 2 out of 5 stars

1. I had a bad experience because when I used a Proton mail : "Simple Login" email, I was flagged as a fraud. So I had to redo everything with a classical email, then 2 payments appeared in my bank... See more

Company replied

Rated 1 out of 5 stars

Don't use the online notary service linked to by Anytime Mailbox. They messed up the form and Anytime Mailbox won't stand behind the service. Total waste of time and money. Awful customer service...lo... See more

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Rated 2 out of 5 stars

I felt that this would be a good option to have a new mailing address. So I invested in one year. I received my new address. I used the online notary service, which was very convenient. The problem... See more

Rated 1 out of 5 stars

Don't trust them had 4 items sent to one of their locations, only received two of them, even when one of the packages was photographed their after being delivered. When I tried to resolve the issue t... See more

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Rated 4 out of 5 stars

So far, its been fine. I'm new and business has not kicked off but can't until I have everything in place, including an address. I do wish the specifics were clearer on the service and the price as... See more

Rated 5 out of 5 stars

The process was very simple, fast and convenient. The form the the US Post office needs to be notarized so you are automatically linked to a virtual Notary. My Notary was Naomi was very professional... See more

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Rated 2 out of 5 stars

Enrolled in mail forwarding, never received Serious delay in Mailbox delivery authorization because of international service provider... Was much easier in person at local mail box provider... See more

Company replied

Rated 4 out of 5 stars

Overall, the experience was positive. I am disabled and requested help from my wife to navigate the verification process. Initially, the first notary declined to do the verification. After calling Any... See more

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Rated 2 out of 5 stars

If you encourage people to set up a mailbox with you for business purposes, you cannot have one of your operators simply shut down their operations under a certain address. It costs a lot of... See more

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Rated 5 out of 5 stars

Anytime Mailbox is a new discovery for me. Any time I needed assistance so far, the service has been INCREDIBLE. I love excellent service and these days, seems like its rare. Im so happy to find a com... See more

Company replied

Rated 1 out of 5 stars

This company dont know what they doing. I sent a couple packages to get forwarded and the only one they are willing to forward is the envelop. Then they have the audacity to tell me they only forward... See more

Company replied

Rated 4 out of 5 stars

The process was simple however the upload of my photo for proof was not clear and I am requested to resubmit proof. There weren't instructions on how to accomplish this requiring me to contact tech su... See more

Company replied


Company details

  1. Mailing Service
  2. e-Commerce Solution Provider
  3. Virtual Office Rental

About Anytime Mailbox

Written by the company

AnyTime MailBox Logo Sign up for a virtual digital mailbox and get your postal mail online. View and manage your snail mail from your computer or from any mobile device.


SIGN UP NOW

Contact info

Get an inexpensive virtual address fast!

For a new business, frequent travel, or safety reasons

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Hidden charges and lacking transparency

They do not have a uniform set of charges and individual proprietors can charge what they want for their branch of Anytime Mailbox.

I work online full time so responding to mail all day is my constant daily. I have never let my mail from Anytime Mailbox sit more than a couple of hours before responding with a request. I have definitely never let it sit overnight.

My plan is the $9.99 and my branch (Honolulu) run by Scott Honjiyo does not include storage fees. This means, every minute your mail sits at the facility, you are being charged.

Eg. If you get mail and you requested for it to be shredded within 5 minutes of receiving the mail and the proprietor only gets to that task the next day or two or ten, YOU are charged all the overnight fee/s.

THIS is the part they don't tell you.

Recently, Scott emailed me to let me know his scanner was broken and he was getting it fixed. When I emailed back to ask him if I was going to be charged the fees while he gets it fixed, it was crickets. No response.

It took him 5 days to fix it. I checked my bill and guess who was charged the overnight fees for 5 days? Yup, me.

When I emailed their corporate office, they will respond with fake empathetic emails and pretend to "investigate" your claims. The response will be the same. Basically nothing and the fraudulent charges stand.

I'm about to change providers because hidden charges are how this entire unethical business is run.

Please report them to the Bureau of Consumer Protection.

I hope my review will help someone trying to decide which service to use. Save your time and money. RUN.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

I have nothing but negative things to…

I have nothing but negative things to say about this company. If you want hidden fees and hundreds of dollars charged to your card without warning, you will love it. If I can save someone from this experience, I would love to do that with this review.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I had a great experience with Ports & Parcel today. The customer service was outstanding very professional, knowledgeable, and respectful of my time. They took the time to explain everything clearly and answered all my questions without rushing. I came in looking for a business address, and the process was smooth and efficient from start to finish. I highly recommend Ports & Parcel to anyone looking for reliable, professional service. I’ll definitely be using them again.

February 10, 2026
Rated 2 out of 5 stars

I was not contacted Friday

I was not contacted Friday, February 6 to finalize my contract to fill out forms to have my MailBox service receive and deposit my checks.

No one called or sent an email

February 4, 2026
Rated 1 out of 5 stars

They are biggest scam

They are biggest scam

once you buy address from them they will put you into verification and didn't allow you use address untill you got verified with document and notry public and after getting verified they will charge your card 25 usd for verification without even informing.. They will also place limit on mails and lock your account and you have to pay for unlocking your account and delete extra mails and then again if your mail box limit reaches they will lock again and again and ask for money.

February 9, 2026
Unprompted review
Rated 3 out of 5 stars

Hidden fees

The full cost of the service was not stated. There is an additional $25 dollar fee for a compulsory notary service that isn't disclosed to you when they tell you how much everything is.

February 8, 2026
Rated 4 out of 5 stars

2nd time around

I've used this service before and it functioned flawlessly. I received notification immediately upon recieving new mail. After deciding to either scan/shred or simply shred, everything proceeded exactly as I requested. I had dropped the service, as I thought I no longer needed it. Having gone though the verification service before, in my new situation, I decided it was worth it at this point. It went extremely smoothly and I'm happy to be back.

February 4, 2026

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