Love the product. Delicious every time. So glad that it was very well packaged and arrived in perfect condition, which is not always the case with glass jars.
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See what reviewers are saying
Verified
We love Bachan’s Japanese BBQ sauce - especially the Miso and Yuzu flavors. I lived in Japan for 23 years and I can attest to the authenticity of this sauce and the flavors! I’m definitely a loyal cus... See more
Verified
I have always liked this Japanese barbecue sauce in its variety of flavors! By accident, I used it as an ingredient to cover up a mistake I had made, and it turned out to be the missing link in my que... See more
Verified
We love Bachan's original sauce and I was so excited to see a gift set come available for Christmas. Based on other reviews, I see I'm not the only one who experienced a hiccup in deliveries. I reache... See more
Company details
Written by the company
Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.
Contact info
6932 Sebastopol Ave, Suite A, 95472, Sebastopol, United States
- support@bachans.com
- www.bachans.com
Verified
Good stuff
The regular one was a hit in pulled pork. I haven’t opened the other three yet.
December 10, 2023
Verified
This was our friend gift for Christmas this year
Sent the box set to several friends across the country for Christmas gifts this year. All have mentioned how much they love it!
December 6, 2023
Verified
Verified
The product presentation was fantastic
The product presentation was fantastic, all the details from the packaging, to the little octopus pin and special gift wrap options included!
My husband loves your products and loved this gift for Christmas!!
December 7, 2023
Verified
Available at Walmart for less.
Available at Walmart for less.
While I don't know if your BBQ sauce is wonderful or not (I gave it as a gift), I was disappointed to find out that the $12+ dollar a bottle of, what I thought, was a "special" stocking stuffer was available at Walmart for $9+. Now I just feel "jipped".
I won't order on-line anymore.
December 8, 2023
Reply from Bachan's
Hello Angela, we would like to begin by thanking you for thinking of us this gift giving season. We also appreciate your feedback and apologies for you feeling this way, it is not our intention. We try our best to offer the most competitive pricing and the result is the culmination of taking all business costs into consideration. We also make pricing transparent by providing a list of stores on our website for customers to be able to compare prices. Thanks again for supporting us and we hope the gift recipient will enjoy the sauces. Please don't hesitate to reach out at support@bachans.com if there is anything else we can do for you. Wishing you a wonderful new year!
Verified
Very good sauce on salmon
December 5, 2023
Verified
Good product. But too many followup emails to buy more
Great product but far too many email solicitations to buy more. Tried to unsubscribe but that didn't work. I have tried blocking your emails. I will never buy online from you again
December 7, 2023
Reply from Bachan's
Hello, thank you so much for your message. Our intention is to provide updates regarding upcoming sales and promotions, as well as providing recipes that you might enjoy. We respect your feedback and will take it into consideration for areas of improvement if possible. We are thankful you enjoy our sauce, please enter your address in our store locator, https://bachans.com/pages/find-us, for a list of stores that carry our products near you. Please reach out to us at support@bachans.com if there is anything else we can do for you. Thanks again, we truly appreciate your time.
Verified
Refrigerator Staple
I love this product. Delicious on so many different foods. Ships fast too. I always have a bottle in my refrigerator.
December 5, 2023
Verified
Even though your stock ran low
Even though your stock ran low, I received my order of (3) in plenty of time for Christmas. So thank you for that!
My 2 sons and 1 son-in-law were thrilled. Whenever we are together there is always a discussion about their grills/smokers. We live outside Philly but they grille all year except maybe in February:)
December 6, 2023
Verified
Excited to taste, but box ruined the surprise…
My husband is very excited to try these but I wish you would have shipped with discreet packaging. It was meant as a gift, which was slightly ruined when my husband brought the box in.
December 5, 2023
Reply from Bachan's
Hello, thank you so much for your message. We respect your feedback and will take it into consideration for areas of improvement if possible. And thank you so much for thinking of us this gift giving season and even though it wasn't a surprise, we hope that your husband will enjoy the sauces. Please reach out to us at support@bachans.com if there is anything else we can do for you. Thanks again, we truly appreciate your understanding and support.
Verified
Delivered right on time for Christmas
My son was very happy to receive this kit for Christmas. He loves to cook and is excited to use these products. It was a great gift pack idea.
December 5, 2023
Verified
Verified
Quality products
Quality products, quick shipping and delivery. All the flavors are fantastic and versatile.
November 28, 2023
Verified
I love the product and arrived in time…
I love the product and arrived in time for Christmas. I received two boxes and don’t know if I ordered and paid for two by mistake but only needed one.
December 3, 2023
Verified
Verified
Order was delayed, no customer service.
Order was delayed, still hasn’t shipped. Contacted customer service, haven’t heard anything. Getting ready to cancel the order.
December 3, 2023
Reply from Bachan's
Hi Ryan,
Thank you for your message and giving us the opportunity to ease your concern. We received your email on the 12th and replied to it on the same day, can you please check your spam inbox, perhaps it went there? And we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and will ship your order today! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Wishing you a wonderful holiday season.
Verified
Verified
I got a message that my order has been…
I got a message that my order has been delayed. It’s been over a week and no message about the status of my order, but I’ve gotten countless advertising emails about things to buy from you. If I can’t even get the first item I ordered delivered to me successfully, why would I buy any of the other products in the email advertisements?
December 3, 2023
Reply from Bachan's
Hi Donna,
Thank you for your feedback, we here at Bachan’s are always listening to our customers to implement improvements when we can. And we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. As a result, we have great news and are happy to provide an update that your order has shipped! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Wishing you a wonderful holiday season!
Verified
Still Waiting
I ordered this gift box as a Christmas gift for my friend, and it still has yet to ship... I ordered on December 2nd. I'm hoping it ships soon otherwise I won't be able to get it to them in time for the holiday. I received one email saying the shipment would be delayed on 12/4, but haven't received any communication since then about my order.
December 3, 2023
Reply from Bachan's
Hi Melissa, thank you for your message, we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory today and will ship your order right away, in time to be received by Christmas! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
Verified
I unfortunately cannot rate the product…
I unfortunately cannot rate the product as I have not yet received it…. Can you please advise when it is expected to be shipped and when it should arrive, as it is meant to be a Christmas gift for my husband.
December 3, 2023
Reply from Bachan's
Hi Lucynda, thank you for your message, we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory today and will ship your order right away, in time to be received by Christmas! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.
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