Had not used them before, but very simple buying experience and books came fast. I think they could do some better estimation of when the order will arrive. There's a note on the website that internat... See more
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Company details
Written by the company
Bog & idé er Danmarks største boghandlerkæde - en kæde med en lang historie og et værdigrundlag, der tager afsæt i kundernes ønsker og behov.
Contact info
Mossvej 2, 8700, Horsens, Denmark
- 7675 2020
- [email protected]
- www.bog-ide.dk
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Forgot to cover price while wrapping gift
I ordered a book online and selected the “wrapping for a gift” option. I collected the wrapped gift few days later and gave it as a birthday present only to discover that they forgot to cover the price label…
Everything else was good, the personnel is always nice and welcoming.
Nice experience
Very nice staff; ordered a book online and it arrived exactly when it said it would in the bookshop.
Professional
Professional! Staff are nice and professional! Deliveries and updates about pkg are great!
Dedicated service.
Ordered a book and a calendar from the website. By mistake I chose a 2025-edition, instead of the 2026. Bog og Ide Skanderborg tried to call several times, to confirm the choice, and readily changed my order when they finally reached me. Amazing service. Easy pick up of order in the shop. Shop is beautiful and well assorted.
satisfied!
I placed an order 10 days ago
I placed an order 10 days ago, but I still haven’t received any information about whether it has been shipped or not. The complete lack of communication is quite disappointing. I even emailed the shop in Valby, where I’m supposed to collect the order, two days ago, but there has been no response from them either. This silence is really frustrating.

Reply from Bog & idé
Excellent service
I am always happy with bog & ide
I am always happy with bog & ide, their choice of books and quality.
I was though not happy with GLS who you work with - they chose another pick up butik instead of the one I agreed with you.
Waiting time for the delivery was more…
Waiting time for the delivery was more than usual.
A very nice experience
The experience was good. My daughter picked up the book from Bog og Idé. It was a gift for my grandchild. The book was beautifully wrapped. So a very nice experience all round.
Good service and friendly staff
Good service and friendly staff. I'm very happy with the boutique:)
efektiv service
Simple to order and quickly delivered
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