Bolt Depot Reviews 4,297

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the extensive product selection, highlighting the availability of hard-to-find hardware. Consumers also value the option to order small quantities, without minimum order requirements. The quality of the products is consistently praised, with reviewers noting the excellent condition and accurate labeling of the fasteners. People find the website easy to use and appreciate the reasonable prices and shipping costs. The delivery service is generally fast and efficient, with orders arriving promptly and accurately. In the few instances where issues arose, the company's customer service was commended for its quick and effective resolution. Overall, reviewers express high satisfaction with the company's products, service, and value.

Based on these reviews

Rated 5 out of 5 stars

I put in a ridiculous order of 50+ items, many parts in single or just a few quantity, and it was accurately shipped very quickly. I couldn't be more pleased. Quality fasteners and excellent labelling... See more

Rated 5 out of 5 stars

Love ordering from Bolt Depot. Their selection is outstanding and they often have the hard to find hardware. Shopping is always fast. Outstanding company.

Rated 5 out of 5 stars

Very good prices, reasonable shipping charges, excellent selection and quality bolts/nuts.

Rated 5 out of 5 stars

When the retail stores do not have what I need, Bolt Depot delivers the goods! I usually find what I need to get my project completed with the proper hardware. I do have to remember to double check my... See more

Rated 5 out of 5 stars

Finding the right part is fairly easy but could be improved. One has to select the fastener grade before selecting the size. Well, the size is usually set in stone while the grade could be flexibl... See more

Company replied

Rated 5 out of 5 stars

Bolt Depot is a class act. I never received my order and they sent a replacement quickly. I enjoy doing business with a company that actually cares about it's customers. They will have my business... See more

Rated 5 out of 5 stars

I looked for a long time locally, big box stores, local hardware stores and independent dealers, no one had the small bolts I wanted, and certainly not in stainless steel, as these are exposed to the... See more

Rated 5 out of 5 stars

I have purchased from Bolt depot many times before. I could have bought from Amazon at about the same price but I'd rather support local small business than Jeff B. Great product. Easy to use web... See more

Rated 4 out of 5 stars

Customer service is great. When is had questions, ingot answers quickly. The web site is not bad though feels a bit clunky. The shipping costs are significant though, even for small quantities.

Rated 5 out of 5 stars

Large product selection, low prices, reasonable shipping cost, and easy to use website. Also very few, if any, items have minimum quantities like Amazon and others. So I don't have to buy qty 100 if... See more

Rated 5 out of 5 stars

I placed a relatively large order and all of the pieces were in excellent condition and worked great. I couldn't find one bolt out of hundreds and they quickly replaced it for me free of charge! Cou... See more

Rated 5 out of 5 stars

Great selection, easy to find what I'm looking for, very competitive pricing, great quality, prompt shipping with tracking. I can't find anything negative to report!

Rated 4 out of 5 stars

Probably should give 5 stars but delivery was a lot slower than usual. Most likely the post office and not Bolt Depot. The order was filled promptly and accurately and shipping label was created the n... See more

Rated 5 out of 5 stars

Bolt Depot is a game-changer for anyone in need of fasteners! As both a hobbyist and occasional pro, I can't say enough good things about their website. It's incredibly user-friendly, making it... See more

Rated 5 out of 5 stars

My bolts/screws were delivered quickly. Bolt Depot has always done a great job for me, responding quickly with the right items with no mistakes.

Rated 5 out of 5 stars

Best online fastener store! Great user interface, great selection of alloys, fast shipping! Have been using them for many years and I’m always happy. They run a quality business.

Rated 5 out of 5 stars

This company will sell bolts by the piece, bag or box, with no minimum. They will make most fasteners out of steel with different types of plating or different grades of stainless steel. Quality is... See more

Rated 5 out of 5 stars

Bolt Depot was a easy to use web page. Catalog is easy to use also. They always have everything in stock and it ships quick and on time.

Rated 5 out of 5 stars

Wide selection of fasteners that I could never hope to find in my area. Great price for products and shipping! No minimum order amount.

Rated 5 out of 5 stars

Bolt Depot was so easy to order the exact bolts I needed. I correctly received everything that I had ordered.

Rated 5 out of 5 stars

Great experience! They have always had what I needed, especially stainless steel bolts and screws. They ship out immediately and the order is always correct!

Rated 5 out of 5 stars

Easy to use website, huge range of products, and decent prices. Best of all, fast, very effective service.

Rated 5 out of 5 stars

Having the Bolt Depot close to my location has been terrific plus. I order hard to find hardware for my hot rod build and within an hour I get a text to come up my items. The staff are all very fri... See more

Rated 5 out of 5 stars

The price was right, or should I say better than anywhere else?? Yep, is was. Shipping was a little slow, however, I could have paid to speed it up and choose not to do that. Everything was as expec... See more

Rated 5 out of 5 stars

Easiness to find what you need. FAST Shipping to you! Highly recommend this company for all your needs! Steve M.

Rated 5 out of 5 stars

Despite a very small order the purchase and the delivery was easy and prompt I shall be a repeat customer

Rated 5 out of 5 stars

I needed 3" brass bolts, #6-32. The "big box" stores, of course, don't sell this size. I made 2 wood Santa Fe style towel bars for a remodeled "southwestern" theme bathroom. I didn't want shiny steel... See more

Rated 5 out of 5 stars

Excellent selection especially of hard to find hardware. No requirement to make a minimum order of your hardware; if you need just 10, no need to order 100! VERY impressive packaging of the items I r... See more

Rated 5 out of 5 stars

I've used Bolt Depot in the past for smaller DIY projects. The zero MOQ is a huge plus for me. Now I'm using them for my business and, while they did mess up my order, they were quick to resolve the e... See more

Rated 1 out of 5 stars

Ordered very small quantity of m18 bolts and hardware. Asked for matching zinc plating and received clear zinc for the hardware and yellow for bolts. Not worth shipping the bolts back as I have to shi... See more

Company replied

Rated 5 out of 5 stars

I found the platform easy to navigate, which made purchasing straightforward. My order arrived ahead of schedule with everything exactly as requested, all at a very fair price.


Company details

  1. Fastener Supplier
  2. Hardware Accessories Store
  3. Hardware Store
  4. Tool Store

Written by the company

At Bolt Depot we don't believe in transferring you to a different department, making you wait for a manager, or having you jump through hoops to correct a problem. Each of our customer service representatives goes through extensive training on our entire fastener line as well as how to fix any problems you may have. All you need to do is call us toll free at 1-866-337-9888 and we will take care of everything. Our strong guarantee demands it. Just the way it should be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 1 out of 5 stars

Issue with hardware coating

Ordered very small quantity of m18 bolts and hardware. Asked for matching zinc plating and received clear zinc for the hardware and yellow for bolts. Not worth shipping the bolts back as I have to ship back at my own expense. I had to source clear zinc bolts elsewhere. Not very happy considering I asked for matching bolts and hardware in the instructions as directed by them.

July 11, 2025
Unprompted review
Bolt Depot logo

Reply from Bolt Depot

Max,

I'm sorry the bolts and washers didn’t arrive in the color you were expecting. We had a note on the order from a conversation between you and one of our customer service representatives that made us think either zinc finish would be acceptable, so we shipped the finish we were able to source at that time.

That said, we stand by our 100% satisfaction guarantee, so I’ve gone ahead and issued a full refund for your order.

Matt DiCicco
Bolt Depot Customer Service Manager

Rated 5 out of 5 stars

Great support, has every bolt I need

I've used Bolt Depot in the past for smaller DIY projects. The zero MOQ is a huge plus for me. Now I'm using them for my business and, while they did mess up my order, they were quick to resolve the error. Support is amazing. Will be using them in the future.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

This DIY'er appreciates Bolt Depot.

Excellent selection especially of hard to find hardware. No requirement to make a minimum order of your hardware; if you need just 10, no need to order 100! VERY impressive packaging of the items I received. Each product arrived in separate, very well labeled plastic bags, with clear identification of contents, even giving wrench size required. Plastic bags are re-sealable, nice touch, and also have an 'offset" opening, so there is less fumbling to open the plastic bags. Labels on the plastic bags are informative, no abbreviations, and the product labels peel off easily if you want to use them for labels on your parts bins. Easy ordering on-line, order arrived promptly, and the order received was 100% accurate. Thanks, Bolt Depot!

April 1, 2025
Rated 5 out of 5 stars

Bolt Depot Bailed Me Out

I needed 3" brass bolts, #6-32. The "big box" stores, of course, don't sell this size. I made 2 wood Santa Fe style towel bars for a remodeled "southwestern" theme bathroom. I didn't want shiny steel bolts. I had to use toggle bolts to secure the towel bars, The brass bolts screwed into each spring wing toggle. The towel bars are now perfectly mounted. I am happy and grateful that Bolt Depot processed my order for 4 bolts. It allowed me to complete my project. I am keeping the receipt handy so that I remember to order from them in the future.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

The price was right

The price was right, or should I say better than anywhere else?? Yep, is was. Shipping was a little slow, however, I could have paid to speed it up and choose not to do that. Everything was as expected, packed very well in plastic reopen bags. Great experience.

March 27, 2025
Rated 5 out of 5 stars

Life Saver

Having the Bolt Depot close to my location has been terrific plus. I order hard to find hardware for my hot rod build and within an hour I get a text to come up my items. The staff are all very friendly and pickup is a snap. Very highly recommended.

Jack A.

March 24, 2025
Rated 5 out of 5 stars

Great experience

Great experience! They have always had what I needed, especially stainless steel bolts and screws. They ship out immediately and the order is always correct!

March 19, 2025

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