Burch Bottle & Packaging Reviews 2,179

You Rock! We’ve been buying jars and bottles from you for around 25 years now and the experience is always good. This time Olivia was especially helpful because we weren’t able to travel to NY at this... See more

quickly able to connect to a great customer service live person. He helped me view an assortment of caps which would work with the bottles I had already selected. Stayed with me through the entire pro... See more

Amazing to be able to find quality, American made goods at a competitive price with speedy delivery to boot. Delivery was a bit pricey but bottles are heavy and they were here in no time! Love that... See more

Love Burch... First ordered jars in 2022, I believe. While shipping mishaps happen, the facts remain. Have never received an order with so much as a chip in any of our jars. As a micro business - t... See more

Just received my 3rd order of whiskey bottles and mason jars… Everything was packed well, nothing was broken… And the delivery was fast… received my order the same week it was placed, with (standa... See more

Absolutely excellent! We ordered 200 aluminum bottles from Burch and they arrived immaculately and carefully packed. NO dents! :-) We had ordered from a different supplier before and they shipped them... See more

We’ve been a Burch Bottle customer for years! Not only do they fulfill our company’s mission to support local businesses, but they have the best prices in the USA AND outstanding customer service!... See more

I have ordered many jars from different company's, and I found this company. I order 9-10 cases at a time and the other company's don't pack them right, and every time I get about 3-4 cases of jars th... See more

I booked a late afternoon appointment to pick up jars. Pick up was smooth and quick! I appreciate you making appointments so close to closing time. Burch Bottle is professional and customer friendly.... See more

Great service. I typically place an order every year. I typically leave a good review each time. A suggestion: It would be nice if you would offer repeat customers who leave reviews an added ince... See more

Great company to get bottles, jars, and lids from! Everything always ships quick and arrives quickly; On the occasion that I'm a lid or two short they have no problem shipping me out replacemen... See more

I appreciate the selection and quality of products that are manufactured/sold here in NYS! The ordering process is efficient, and shipping times are reasonable. I've ordered about 1,000 jars over the... See more

It was a pleasure doing business with you. Caitlin was very helpful with getting my order ready. Other staff members were also professional & I’m sorry I didn’t get their names! I will order again... See more

I placed my order through customer service and worked with a representative who was friendly, knowledgeable, and very helpful. My order shipped promptly, and I am very satisfied with my purchases. I h... See more

Took 6 business days to get to us when the shipping said max was 4 days. Ended up missing 2 full shows because we didn’t have any product. Tried Burch Bottle for the first time after using a few othe... See more

We have been ordering jars from them repeatedly and can always count on good communication and fairly rapid shipping ( 3-4 days) . This time the only noticeable difference is the box is slightly smal... See more

Every once in a while I need a very small number of a particular size/shape bottle for gifts of limoncello. There are loads of plastic ones available but very few good, solid glass bottles with screw... See more

Burch Bottles has great prices for my candle vessels & whipped tallow. Shipping was reasonable and delivery was quick. Their website was easy to use. I am thankful for ChatGPT for finding this bus... See more

I have bought these bottles before, they do the job. This time, however, the packaging was beat to hell. The bottles being plastic were ok, but for what I paid for shipping I would have expected a bet... See more

I have been a customer for over 5 yrs now. Their warehouse is just over two hrs from my home and they are always so kind when I arrive. This year because I was traveling in a larger car. I called ab... See more

Order easy, initial price OK. But shipping charge outrageous. I don't know if I missed it up front but increase cost of my bottles by 25%. I stand corrected 60% increase. 100 plastic honey bea... See more

Great customer service! The woman who worked with me was exceptionally knowledgeable and had a lot of patience. I only gave four stars because there were several jars missing when I received my packag... See more

I loved that I was able to find exactly what I needed for my spice cupboard and order a large quantity (60) at a great price!! Th variety available is impressive. The bottles were packed well and a... See more

Very helpful at answering my questions. Shipping was fast and bottles were well packaged. The bottles are beautiful and are a perfect fit for my small business. Burch bottle is my go to going forward.... See more

Everytime I purchase something from Burch, it gets on time, the experience that I have with this company is amazing, everyone was so helpful in everything that I asked. Bottles are good quality, and I... See more

Good customer service. I do my own pickups - it's a nice 2 hr drive through the Catskills - and BB makes it easy/convenient, from online ordering to the actual pickup. Their shipping is quick (Yes, a... See more

After a long period of manufacturing elements (jars and lids for screw on) not working out, Richie went above and beyond to help us figure out a new road forward. Thanks Richie.

I was looking to order jars and was able to find the size and style that I like. The site reminded me that I needed closures for the jars, so I added the corresponding closures to my order. The pric... See more

Burch Bottle is always a pleasure to do business with. Their customer service goes above and beyond to provide me with measurements and details needed to make the right packaging choices. I really a... See more

We ordered 144 bottles for Maple Syrup. They were packaged very well. Unfortunately one of the boxes had a hole punched through it and one bottle was broken. My biggest disappointment was the bottle... See more

Found them online while looking to buy bottles for maple syrup. They had the perfect bottles at an excellent price. They have such a great selection of bottles and containers. I will be ordering all... See more

Product quality and service are great! As a home user, just always a bit shocked by the high shipping costs. Hasn’t kept me from coming back again due to the product quality but wish it could be addr... See more

Love doing business with Burch bottle, super great communication, fast shipping, and they package everything very well. We've had no breakage at all.

They are consistent in the way they treat us. Always making sure the order is delivered on time, not damaged, and, if deliveries are bad, they make sure everything goes right Love these guys

I don't really know what to offer here...this company's offerings is nearly insane! If they don't have it, it probably doesn't exist...where "all things bottle" are concerned. Remarkably easy to dea... See more

They hands down had the best pricing and quick and easy ordering and delivery. However, I was very surprised when I saw how high the pallet was stacked. I did order the number of cases that it said ma... See more

This website's design is clean, easy to navigate, and the photos are excellent: providing a clear understanding of what to expect. The prices are significantly lower than other online sellers; and the... See more

Driver called ahead and was friendly. Bottles arrived unbroken. Some miscommunication about the need for a lift gate with a repeat order. My previous order some bottles were broken.

Your people always answer the phone and have access to my past orders to expedite my orders. They get them mailed out in a timely fashion. Very nice to depend on their customer service.

I placed my order online and paid for it online as well. I drove to pick my Bottles. I rang the bell, I was greeted, and my bottles were brought out to me. I had questions about other possibilities of... See more

Customer service called me to verify that I had the right lids for the bottles. I Purposely bought bottles, which I thought Came with lids, and lids for other bottles that I had previously bought from... See more

On-line ordering was easy, but even then, I made a mistake. A sales rep notified me that the caps I ordered did not match the bottles and helped me amend the order accordingly.

Their shipping time is very quick after placing an order. Sometimes we get in a jam on needing jars, bottle and lids. so the quick shipping is very important to us. The products are exactly what we or... See more

My bottles and caps came in perfect condition. I am so happy with them because they look so sophisticated but they’re so reasonably priced. Shipping is high though, so make sure to buy everything you... See more

Great bottles and lids! I'm so happy with my first purchase from Burch Bottle. They shipped fast and the quality of their products is outstanding. Also, communication with them is clear and helpful... See more