Busbud Reviews 11,673

I hate flying and I didn't want to drive the distance I needed to travel so the train was a great alternative other than the bus with wouldn't have been as comfortable. As far as being able to get up... See more

Good drivers, friendly and reliable. Clean bus with good connections to lots of city’s. arrival and departure times very accurate and clear to understand. Seats are comfortable and have reasona... See more

Easy & fast to select date, get pricing, & rapid to change to a different date... Easy info on bag limitations, auto refill on personal info even my birthdate European method... So much easier than ma... See more

Great service, large, modern coach with massive room and leg rest. Power outlets, TV (in Spanish), toilet on board. They stop to collect Subway take-out to serve on board, but without knowing this i... See more

Excellent driver on my last trip H8s name is BASHEER (BASH) DRIVE THROUGHBTHICK MIST,RAIN SUPER SAFE SKILLED SRIVER KEEP IT UP I COULD NAP IN PEACE WITHOUT WORRYING ABOUT SAFETY.WE NEED DRIVERS LIKE H... See more

Excellent, way more comfortable than flying, I was amazed. So much room, cushion seats,playing movies in the corridor. Speedy and steady WiFi, fast charging. Toilets are ok. Was hesitant but in insigh... See more

Bus is on time, every stop driver announces for a short break, gives a bathroom break, some are having a cigarette break. Which gives us some few minutes to rest our back for a while. Professionalism... See more

I was having difficulty finding transportation from Pietermaritzburg (PMB) to King Shaka International Airport, as I had never used that route before. Bako Shuttle, booked through BusBud, was the to... See more

Pretty good service. My neighbour used her plug and it seemed to work fine. The bus was clean. The driver was courteous. Could be a tad less expensive. We were lucky to have a nice trip as the... See more

Trip was excellent, inside the bus cleaned, good temperature. The diver Mohamed was amazing, driving smooth and safe . I would highly recommended. I would suggest to change the schedule on weekend... See more

The bus was very clean, and the driver was extremely helpful with the luggage. However, there are two important points the bus company should consider: 1. Clear pickup location: Please clear... See more

They are hiring good drivers they have good drop off locations and good pickup locations that it make it more logical to find versus having spots here and there there's one set location in Atlanta tha... See more

I’ve used this shuttle service multiple times, including from the airport to Scottburgh and back, and each experience has been excellent. The drivers are professional, punctual, and friendly, ma... See more

Booked my bus tickets to Whistler, BC through Busbud and everything went smoothly. The directions were clear right on the ticket, and I received it instantly by email. I also loved that I could add it... See more

Great company could not fault it. After my flight was delayed I had already made a booking with Rede Express they're prices were amazing. Unfortunately i missed my transfers with Rede Express i went o... See more

Busbud appears at the top of the search engine, and if you're not paying attention, much like the ESTA website scam you end up booking tickets through them rather than at the actual bus providers webs... See more

Do to reason or other, I decided to book yrgently to travel from Toronto ON. to Ottawa ON., I got a ticket match perfectly my timing and my budget. It was cheaper from othe companies. The bus was by... See more

Junk middle man software. They can’t do crap if something gets messed up on the original booking. Avoid this 3rd party and any others, just attempt to book travel direct with the vendor. In the modern... See more

Everything was basically perfect 🥰 EXCEPT!!!! the stupid layover in Edmonton!!!!!!!!😡😡🤬🤬🤬🤬we travel from Regina to Calgary several times a year ! 10 times at least in summer alone 😔 would lo... See more

Busbud sold me a ticket in Mexico for a bus route that didn't exist. It was unfortunate for many reasons, mostly the amount of time it took to reschedule and find another bus to get me to where I want... See more

On the 7th Feb 26, My son and i were travelling to Cape Town and were just before Laingsberg. We were the second car behind a pantechnikon when A bigsky bus ICG 099 GP, came up beside us on the wrong... See more

I have booked a bus(Eagle liner)on Busbud and paid insurance. The bus didn't come and when I contact them they took me from pillar to post. I asked Busbud to help me get refund and they say I bu... See more

The bus was over an hour late. I had to walk up and ask what was going on rather than someone come to the group of us and announce the situation for clarity. A gentleman who was intoxicated or on dru... See more

Do not book with this company, its designed to keep your money regardless... I canceled my ticket on time the website said money refunded now they saying I didn't do it on time I canceled wayyyy befor... See more

Using Busbud was easy and convenient allowing us to compare bus companies and what they had to offer. Unfortunately the bus company we picked which was reviewed similarly to the other companies offer... See more

There were problems with both trips I booked and you can’t reach a human being with busbud. They don’t fo anything to help you relive problems with the travel they book. There’s no taking responsibili... See more

The buss is really useful and almost always early but still waits for people to get in. The seats are depending on the buss but its as good as it gets on a buss and you can lay it down a bit which is... See more

Booked a ticket from George to Cape for intercape , first a delay by 2 hours and so called updates we never received and now my father in-law is standing at a garage 4 hours later and intercape staf... See more

The intercity bus is always at least half an hour late. It shows no regard for people’s time, leaving passengers waiting in uncomfortable conditions whether in the freezing cold or sweltering heat.... See more

Really great overall! Just beware that the buses usually have been taking longer than the time they advertise by about 30 mins and sometimes more. They should include an estimate that accounts for tra... See more

Cannot necessarily fault Bus Bud. The only thing I would like to change would be to customise our drop off and pick up areas as others on our journey (Banff - Jasper, Canada) had done this. Thankfully... See more

I have had good experiences when riding with busbud before, so I decided to take a trip to Torronto downlown by the company this time. I had booked the round tickets a week ago. The bus always come on... See more

The bus trip from Montreal to Toronto was extremely uncomfortable. The air conditioning did not work, making the journey very hot and exhausting. There was also no Wi-Fi or power outlets availab... See more

I booked a long bus journey and chose a window seat for that purpose, one of the last seats available. For some reason, maybe a technical error, I was assigned a different seat on the ticket, one th... See more

My wife and I are 72 years of age and I booked a Sleep-liner (double-decker) bus for overnight travel of 14 hours between Mossel bay and Klerksdorp, instead a single decker bus was allocated for my... See more

The company themselves were fine and my trip was relatively good apart from the fact that upon arrival in London the driver didn’t bother to stop at my stop and continued onto Victoria which then cost... See more

I’m not sure why others are complaining about this bus company. Our experience was absolutely perfect. The bus was on time. Exceptionally clean in the driver was professional. The air conditioner work... See more

It would have been nice to not have to wait outside of a gas station for an hour for the bus to arrive late. Overall it was a good trip except for that. It was cold,dark, and there were quite a few pa... See more

Will never ever recommend this bus services to any person cuz it's just so bad ....we had a 3hour delay with our bus it broke down on the highway as soon as we left Pretoria and had to get on another... See more