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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide selection of products, including vapes, e-juices, and hardware, often available at competitive prices. Consumers highlight the superior flavor and consistent quality of the products, noting that they are a reliable alternative to smoking. The loyalty points program is also valued, providing discounts on future orders. People consistently praise the fast and efficient delivery service, with many reporting that their orders arrive on time and are accurately fulfilled. Reviewers also appreciate the company's customer service, noting the quick response times and helpful assistance in resolving any issues. The added personal touches, such as handwritten thank-you notes and small gifts included with orders, contribute to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

Loyal customer review. Great variety of vapes at competitive prices. Quick to pack and ship with entertaining order update emails. They have a loyalty points program to receive discounts off your orde... See more

Company replied

Rated 5 out of 5 stars

Friendly boutique with a nice juice selection. I have placed four or five orders so far, and it has always been fast (even during the holiday season), with multiple email notifications at every step... See more

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Rated 5 out of 5 stars

I live in Nova Scotia and my orders always come on time and always correct! And I want to say the personal note and little treat does make me feel like I’m a valued customer, which I know I always am,... See more

Rated 5 out of 5 stars

Canada Vapes deserves every one of these five stars! Their customer service is genuinely excellent—friendly, knowledgeable, and always willing to help. The quality of their products is top-notch and c... See more

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Rated 5 out of 5 stars

I have been a steady customer of Canada vapes for the past six years, and I really appreciate that they carry an array of flavours that I most like and appreciate. I don’t like candy, fruity, tobacco... See more

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Rated 5 out of 5 stars

I have been ordering from Canada Vapes for several years now and have had nothing but great experiences. The shipping times are fantastic, im not far but always get my product within a day or two. I l... See more

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Rated 5 out of 5 stars

Canada vapes is a great company. I've never had an issue with their delivery,communication or products. I would highly recommend them Their prices are competitive and though I can get some things ch... See more

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Rated 5 out of 5 stars

I have made over 20 orders with Canada Vapes over the past 8 years. I have purchased juice and hardware various times and have have had the best service possible with them. Deliveries shipped out th... See more

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Rated 5 out of 5 stars

I have been a loyal customer for years and the products I am looking for are always in stock, the shipping is fast and the customer service is amazing! I had an issue with my recent order and had rece... See more

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Rated 5 out of 5 stars

Iv ordered from this website twice and they are absolutely amazing. Both orders have came extremely early and on time, the products are useful clean and brand new, I couldn’t have chosen a better webs... See more

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Rated 5 out of 5 stars

I started dealing with this company about 6 or 8 months ago and have had a great experience since day one....prices are cheaper than other online places and the flavors are great....one flavor I wish... See more

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Rated 5 out of 5 stars

I Love Canada Vapes. Ordering is simple.. and if you have questions they answer back pretty quickly. I love the option of e-transfer, and that this is a family owned business, they treat you like you... See more

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Rated 5 out of 5 stars

I have received several order now and I am always astonished on how professional everything runs. You order, receive information on when the order ships and it is very quickly delivered in Québec c... See more

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Rated 5 out of 5 stars

Ordered a Vaporesso Xros pro 2 and the vanilla bliss(6mg/ml) and it is the best combo yet. The quality of the products is good, especially the e-liquid. Delivery was fast and got a small handwritten t... See more

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Rated 5 out of 5 stars

Orders are promptly processed and shiped and the vaper in my house is always impressed with the flavour and quality of the juice. Pricing is also excellent and better than anything you can find in th... See more

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Rated 5 out of 5 stars

We order my husband's vape juice online from this store. I appreciate the ease of ordering online and the speed at which we receive the items. My husband says this is the best vape juice he has tried,... See more

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Rated 5 out of 5 stars

Quality juice every time tbh. Decent selection of vapes. I do however hate like everything else that I find prices tend to bump up a lil every 6 months but that’s life I guess. Anyway overall pretty g... See more

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Rated 5 out of 5 stars

When I decided to quit smoking, I turned to an alternative that works for me. After searching for a place that carried a full assortment of devices and help in determining what I believed suited... See more

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Rated 5 out of 5 stars

The service from this company is absolutely amazing! The products are great, shipping is fast! And their true north points rewards program is awesome and a great added advantage to ordering from this... See more

Rated 5 out of 5 stars

Canada Vapes is an excellent place to order your products online. They process your order very quickly and delivery is also fast. They have a huge selection of products to choose from liquids to hard... See more

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Rated 5 out of 5 stars

I have been ordering from Canada Vapes for several years now and I am always amazed at how quickly my order is processed and delivered, even when standard Canada Post is the selected delivery servi... See more

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Rated 1 out of 5 stars

Have purchased none flavor salt e-liquid and the liquid is like water and have burned my tongue twice on 2 different pods. Have contacted them and they refused a refund. The bottle does not specify t... See more

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Rated 5 out of 5 stars

I have been dealing with Canada Vapes for a few years now and although there were a couple mishaps they have been few and far between and the few times there was everything was fixed up rather quickly... See more

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Rated 5 out of 5 stars

12/10 rating easily! I can definitely say that Canada Vapes are a customers oriented business, they care about giving you the best experience and it shows!! Thanks again for the Holidays card t... See more

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Rated 5 out of 5 stars

Greatest vape shop in Ontario. As a long time customer I value Canada Vapes great customer service and quick response. Always received my orders quickly and reliable products..

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Rated 5 out of 5 stars

The service is fast and professional. I've only ever ordered online, and Canada Vapes has become one of my few go-to shops for all manner of vape related stuff.

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Rated 5 out of 5 stars

Been shopping here for years. Huge selection of devices and flavours, great prices. Never had any mistakes with what I've received, and always gets shipped quickly. Excellent vape store.

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Rated 5 out of 5 stars

Wow what a service. I only ordered yesterday 22nd of January and have received them today 23rd January. Less than 24 hours. Very impressed and extremely pleased. Will definitely be ordering again. Th... See more

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Rated 5 out of 5 stars

Awesome Canadian company, very customer focused, great products that usually arrive in 2-3 days. Lovely handwritten thank yous with a small gift. Keep up the good work Canada Vapes! ⭐⭐⭐⭐⭐

Company replied

Rated 5 out of 5 stars

From my personal experience canada vapes has always had great customer service, they have always helped me out and found a solution that works for both parties I have been using their products for a... See more

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Rated 5 out of 5 stars

i've ordered two vapes from these guys recently, and multiple juices from them over the years. the vapes i just bought were aspire zelos 3's. EXCELLENT vapes! the best i've ever owned actually. and wh... See more

Company replied

Rated 5 out of 5 stars

When I smoked, I chose menthol cigarettes. Menthol e-juice is very hard to find and Canada Vapes has it. It has great flavour and comes in a variety of strengths. Coupled with fast and friendly ser... See more

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Rated 5 out of 5 stars

For years now, I've been buying from Canada Vapes, I've gotten vapes, different flavours and strengths of liquid, replacement pods, all kinds of stuff. There are a lot of other stores I've ordered... See more

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Rated 5 out of 5 stars

I've ordered 3 times from Canada Vapes and have been happy with their products and service so far, but I feel the need to comment specifically on my latest purchase from them. I just wanted to say t... See more

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Rated 5 out of 5 stars

I just bought a new mod, only to find the associated coils out of stock in all my usual places. The resulting search brought me to Canada Vapes. My order was processed and shipped very promptly, and n... See more

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Rated 1 out of 5 stars

I got vanilla bliss. It says its made with nicotine salt but it is 100% nicotine freebase which is not what i paid for nor labeled to be. It feels and taste like im vaping cigarette butts water with v... See more

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Rated 5 out of 5 stars

I live in New Brunswick, and any vape shops are in other towns where I have to travel more than an hour to get to, and they don't always have what I need. Ordering through Canada Vapes is much easier... See more

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Rated 5 out of 5 stars

I was sceptical at first… Especially for online and I was shocked at how much cheaper the vapes were so I thought I would give it a go… I’m completely satisfied! my vapes came in within one day and I... See more

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Rated 5 out of 5 stars

I’ve been using canadavapes as my vaping juice and accessories for many years now. It’s always been great service, quick shipping, and they seem just like great all around people. I highly recommend... See more

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Rated 5 out of 5 stars

A fine selection of products and instant on-line assistance when needed. Excellent communication by staff and the on-line purchasing process almost seems personal. Prices are very good and orders are... See more

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Rated 5 out of 5 stars

Fast delivery. Fast responses to questions. Great pricing and taste great. Love that this is a Canadian company that knows how to do it right. Was skeptical at first but will be ordering again

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Rated 5 out of 5 stars

Customer service was absolutely amazing! Resolved a minor issue I had. Placed my order and items arrived so fast. Even signed it saying thank you. Definitely ordering from them again

Company replied

Rated 5 out of 5 stars

Everything about doing business with CanadaVapes is excellent. They are friendly & efficient, & their products are the best. Try them - you won't regret it!

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

We are proud to be the vape shop Canadians have been coming back to since 2010! Canada Vapes handcrafts over 75 e-liquids using ingredients we trust. Every bottle is carefully crafted, quality tested, and supported by a team of real people who actually vape and stand behind what we make. Whether you’re new to vaping or looking to upgrade, we carry a wide selection of starter kits and devices to help you find the right fit. Enjoy free shipping on orders over $50, along with handwritten notes, extra goodies, and exclusive coupon codes! For adults 19+ only. Start shopping at www.canadavapes.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Don’t use etransfer

I made an order quite late at night and paid the next morning, on a Sunday. I received an email saying that the payment had not been received, to which I replied with the receipt email from my bank that it had been auto-deposited into their account. I got no reply to the email. I reached out on chat and was told that should ship out later that day.
Next day I log in and it is still “processing” reach out on chat and submit the receipt AGAIN and they cancelled the order!
Don’t send these people e-transfers, I didn’t want to get my wallet and have them have to pay the 3/4% but protect yourself.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing service, excellent product! Delivery arrived two days before the expected date listed, which was amazing. The personal touches are lovely as well (note of thanks and candy). Very impressed….highly recommend this company!! :)

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered

Ordered. Received. Excellent service with a personal touch

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Liquid Heaven

Canada Vapes is the best on- line ordering place for the best tasting liquid and all the placements you will ever need. Fast service and shipping. You get a extra gift in your pkg.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Superior in all ways

The Canada Vape products are superior to online sites I have ordered from in the past. There prices are reasonable. It is easy to talk with a service representive whenever I have a problem or need advice for any reason. They ship quickly and use alternate deliveries when there is a postal strike. They are my 'go to' forever.

February 11, 2026
Unprompted review
Rated 4 out of 5 stars

I have been purchasing disposable vapes…

I have been purchasing disposable vapes for both my self and my daughter for some time now. I usually order several at at time as we live in a remote area. Service has always been excellent. Very fast delivery. Have had a small issue with a certain vape lately not wanting to take a charge. Wondering if other people have had the same issue?

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, customer service is one of the best I have experienced. Website is easy to navigate, fast and efficient.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Vaporesso Nano Plus…

I recently purchased a Vaporesso Pod kit from CV. Unfortunately it died within a few days. I reached out to Canada Vapes on their chat service and spoke with Josh. I explained my situation to him and with no hesitation he told me a new one would be sent to me immediately. I received it 2 days later and all was good. Fantastic customer service ! I would highly recommend these guy's...always a great experience dealing with them.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I live in Nova Scotia and my orders…

I live in Nova Scotia and my orders always come on time and always correct! And I want to say the personal note and little treat does make me feel like I’m a valued customer, which I know I always am, great staff, great company!! We have lots of vape shops here, but I only order from Canada Vapes 🙌🇨🇦❤️

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I Love Canada Vapes

I Love Canada Vapes. Ordering is simple.. and if you have questions they answer back pretty quickly. I love the option of e-transfer, and that this is a family owned business, they treat you like you are apart of it. I appreciate the hand writing on the cards, highly recommend!!! Been ordering from them for a couple years now.

January 28, 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thanks so much, Crystal. We really appreciate your kind words and your continued support over the years. It means a lot to our family.

Rated 5 out of 5 stars

Quality juice every time tbh

Quality juice every time tbh. Decent selection of vapes. I do however hate like everything else that I find prices tend to bump up a lil every 6 months but that’s life I guess. Anyway overall pretty good. I’ve had no issues orders always come.

February 8, 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thanks, Aaron! We appreciate the honest feedback and are glad you’ve consistently had smooth orders and good experiences with us.

Rated 5 out of 5 stars

Absolutely amazing

Iv ordered from this website twice and they are absolutely amazing. Both orders have came extremely early and on time, the products are useful clean and brand new, I couldn’t have chosen a better website to order from

February 1, 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thank you, Jazmin. We’re so happy to hear both orders arrived early and everything was in great shape. We really appreciate you choosing us.

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