Carpetright Limited Reviews 142,739

Had a lady called Dawn from the Farnborough branch come out to me yesterday to measure my stairs/hallway and show me some carpets, she had loads of samples. I was able to find exactly what I was after... See more

Friendly, efficient service. Matthew was really helpful, highly recommend Tapi carpets. The fitters came and did a terrific job. They worked really hard and were polite and courteous. We are so pleas... See more

Excellent service from Usman and the fitters from start to finish. The laminated flooring was laid perfectly, with attention to detail around tricky corners and edges. The team explained the process c... See more

I recently purchased carpets for my stairs from Carpetright in New Malden and was helped by Laura, who was absolutely excellent from start to finish. She was incredibly helpful, knowledgeable, and pat... See more

I've been coming here for close to 18 years and am a frequent buyer of carpets/lino/flooring and can't praise the team at Hermiston Gait enough! Stuart/Carl and Cass are absolutely brilliant,... See more

Emma and all her team at tapi were exceptional. So friendly and they had all the time and patience in the world to help me pick my ideal carpet. Emma was knowledgeable and advised me about the corre... See more

Me and Mum used the Hermiston gate shop to purchase a carpet for her living room and Lino for a bathroom. All staff onsite were very friendly helpful and even managed to pull the fit forward for my mu... See more

I was greeted on entry into your showroom at the Stockton On Tees branch, The staff were very helpful, I explained what I wanted & the salesman provided me with 3 different options which he explained... See more

Got new flooring and carpets from carpetright new malden and wow im so impressed with this shop.. they didn't bother me while I was looking but when I needed advise they were so super helpful. My floo... See more

I recently ordered laminate and carpet from Tapi Chester. Rowan is a credit to the company and couldn’t have been more accommodating. I popped in a week prior to ordering to look at some samples and w... See more

Carpet Right always gives excellent service but on this occasion it has surpassed itself. Both Karen and Lee have been super efficient with caring conversations and eager to give me what I required in... See more

Great help from Alan who did a fantastic job in helping me achieve my budget without compromising on quality. Easy to talk to and extremely efficient. Our carpets were fitted by Keith. Very hardworkin... See more

I had been in a few shops looking for vinyl flooring and was unimpressed by the lack of help I had received from the staff. Very different experience at Carpetright. Cass came straight over and asked... See more

Positive Review – Tapi Chesterfield Huge thanks to Hannah and Troy! I had no idea carpet door strips could be glued for safety, 😂 but now everything’s safe and neatly fitted. R... See more

Great service from Kerry who was so helpful and patient with me while I was choosing my laminate flooring and carpets. Shaun the Home Consultant visited and measured up and was professional and explai... See more

The Hove store really helped me achieve hugely improved landing &:stair carpeting at a very reasonable cost. We are delighted by the finished result especially speed of installation after an initial m... See more

We were sold Linoleum for our kitchen floor by Stuart at Carpetright in Hermiston Gate Edinburgh, he was very professional and talked us through everything from start to finish. Had it fitted on Wedne... See more

Ordered lino for delivery only. Specifically asked for cardboard roll to be removed and lino rerolled on the short length for easy storage and to be brought upstairs. Salesperson confirmed tha... See more

WOULD NOT RECOMMEND!!!! Started off ok with Steve who was very helpful when we first walked in. Nothing but a nightmare after that with the fitting/fitters & quality of flooring. Absolute shambles, tu... See more

Daniel Umney arrived early smiling and happy to clean my dirty carpets. He worked hard throughout the morning and got rid of all but one dirty marks. He also deodorised the WC and bathroom carpets. Fi... See more

Load of rubbish. Spent a fortune on carpets which ended up really flat and horrible when they were supposed to be fluffy and bouncy for Life. On complaining I find this company has gone bust and appar... See more

Instore service was brilliant, very helpful. The fitter on the other hand disgusting moaned about the work as we have a very awkward window bay and kept swearing while my 6 year old niece was in the k... See more

Also known as Urmston Carpets. Advertised as being free fitting, free underlay however that was a lie as I was charged for both of these separately. I had to pay 2 different men on the day of the fitt... See more

Tapi at Salhouse Road in Norwich I highly recommend from start to finish. Kerry the salesperson was extremely helpful, professional and knoweable in guiding you in what it is you are looking for. Home... See more

The service we received from Carpetright in Farnborough was excellent. We had a time problem and they were very helpful and managed to get our chosen carpet in very quickly. They booked the fitter w... See more

We had had our carpet measured and went into the West Wickham store to look at samples to order a carpet. Laura looked after us incredibly well, she was extremely professional, friendly and accessible... See more

I was told by carpetright that their fitter would take bank transfer or cash. The fitter showed up, asked if his van was okay blocking my neighbours drive, I said probably not because they n... See more

I'd done a tour of all the carpet shops in my local area before settling on Carpetright Farnborough. And that's mainly because of Kelly. She was incredibly transparent about all the pricing, ga... See more

i ordered carpet for the whole of my flat many weeks but wanted samples of the carpet and underlay i had chosen. the carpet , i am told is now in stock and ready for laying. however the samples hav... See more

Great service from Neil in the Stockton store. Bought carpet and underlay and he was very helpful. Got the carpet delivered and fitted the following Monday. Fitter was great too. Have always shopp... See more

As always had great service from carpetright from taking the order to fitting the carpet. Kelly has great customer care and goes that extra mile, the carpet fitters are really good as well. We have... See more

I recently paid carpetright in hove, East Sussex £2199.51 to carpet my flat. I chose the carpet and underlay and asked for samples. A short period passed and I was informed my carpet was in sto... See more

We were dealing with Carl at the shop we had 3 meetings with him and we explained everything we wanted in every meeting and made sure he got everything right. Then comes to the day the fitters came an... See more

From the moment we walked in the door Simon was really helpful. He advised us on the standard of carpets we were looking at and was really knowledgable, also suggesting we took samples outside to chec... See more

Good customer service, honest and reliable information. Good experience at the New Malden store. James was very helpful, had good knowledge, could understand are requirements, showed the right produ... See more

I had no idea what I wanted but soon found a lovely Carpet. from a very professional service from David instore and Dawn who promptly arrived to measure and gave me advice,quote and again very friendl... See more

So far in my new house I’ve had three carpets from Carpet Farnborough and I want to highlight the wonderful KELLY who on the two occasions I’ve been into the branch has been both incredibly helpful an... See more

I would like to thank Dawn for coming round and giving me great advice at my new home on the flooring. Dawn was very clear about the different options and was able to help me select a great product a... See more

Recently had a carpet fitted for my lounge,bedroom and passage. Found the process used by Carpet Right stress free. It was down to earth, clear and relaxed. Efficient and no nonsense though. Lots of t... See more

Our recent visit to Carpetright Whetstone was a pleasant experience. Dee was very helpful. Dee understood our needs and provided the necessary information to help us choose the right carpet for our st... See more

Had an amazing experience at carpetright, all thanks to Usman. From the very beginning, he was polite, professional and knowledgeable on advising us. He took the time to understand exactly what we wan... See more

Carpetright Limited has been reliable for years, with helpful staff and good deals. However, my last visit was disappointing as assistance felt lacking, especially given my mobility issues. The store’... See more

I really recommend Carpetright. I always use them. I am on a low budget and they are always so helpful in giving me the lowest price they can. I have just placed another order with them. I spoke to Ke... See more