Diypestwarehouse Reviews 34

Placed an order through SHOP on June 13, 2025- multiple calls and e-mails- order has still not been received as of 12/18/2025. Company is apparently a scam- buyer beware. SHOP said they are not able to help. I have contacted SHOP multiple times as well- not sure why they do not remove this company.

Order #22663
July 16, 2025 09:11AM
$1,009.80

The order was not delivered and I have not received any response from the seller.

Charged my credit card $83,90, 8/17/2025, email stated order confirmed. Now 9/9/2025, no product yet, no email stating order shipped. No answer to 2 text messages per their phone & email to their support will not go through. They do not answer their phone, " busy with a customer, text us" 09/09/2025 Received a reply from business stating my order was waiting for proper labels to ship since a new company, ENVU had bought out this Bayer division. I received my order the next week. THANK YOU

Placed an order with DIY Pest Warehouse. Charged me, but never received. They did not follow up on my contacts to their customer service. Avoid this "company"!

I placed an order over a month ago, received an email confirming my order was being processed and i should be receiving another email once the order shipped or i could track it out via the Shop app. Item never arrived, I sent multiple emails to customer services that were never responded, Shop app never provided clear status of my order! this is a scam!

I placed an order on May 18, 2025. They sent me an order confirmation email and charged my credit card promising to send a shipment notification email once my order has been shipped. I never heard back from them. They don't respond to emails, texts or phone calls. Fortunately, my credit card company has refunded my money. While they have the cheapest prices for pesticide products listed on their web site, you'd be better off saving your time by paying extra and buying from someone else - this company is a total scam.

I was scammed. I ordered an item (14 May 2025) and paid using Apple Pay. I never received anything (02 June 2025). No response from customer support. Thieves.

We ordered 2 25# bags of Talstar Xtra. DIY Pest Warehouse promptly charge my credit card. We got the typical order confirmation via email. However, no shipping information followed. I waited a week and emailed. I waited another week and emailed again. They don't respond via email. Tried the phone number... It goes immediately to voicemail with a message to text. Texted and got a response... supposedly the item is out of stock (even though the web site says it is still in stock), and they were cancelling my order. I'm now waiting for my refund. Do not TRUST DIY Pest Warehouse. Do not order from them.

I have placed multiple orders from DIY Pest Warehouse over the last year. EVERY time, they exceeded expectations. Great prices. Easy to order. Fast shipping. Packages shipped well-protected and can be tracked. Good email communication from this company too. The good thing about doing business with a small business that values their customers, is that you can actually get somebody to answer the phone during biz hours 98% of the time. I absolutely recommend this company.

I was hesitant to place the order given some of the negative reviews. But all went smooth. I received regular emails about the order progress and a tracking number. The product price was the lowest I could find too.

I would give this company a ZERO as their advertising is misleading. I called and spoke with a person who stated he was confused on the order. After talking with him, I thought it was straighten out. It has been over a week and one half and it have not heard a word or received the product. I thought this was DIY pest control company but it wasn’t. BEWARE!

Scam website, never ships or replies to emails.

Nope! Just do not do it. SCAM

I have placed order from 01.July.2024, called & emailed many times they are not responding me.

be ware of this website it's totally fake and stealing money from customers.

UPDATE: I sent a further email to the company stating that I had had no response to my delivery inquiries and that I was cancelling my order. The very next day I received confirmation that the order had shipped. It is supposed to arrive after this weekend, so I assume my cancellation email woke them up!

NOTE: My order arrived today, June 10.

SEE UPDATE, above. Not a legitimate company. Took the money and never sent the product or responded to several emails. Rip off. Avoid!

Scam company took my money and never dispatched it. Ignored all emails, luckily my bank got involved and refunded me.

Scam company took my money and never dispatched it. Ignored all emails, luckily my bank got involved and refunded me.

I tried to cancel my order after i read all the negative reviews,im glad i didnt my goods were ordered on friday and delivered on tuesday. Excellent, better post than most companies in uk. Even my revolut bank thought they were fradulent and cancelled payment.
Will deffiently use again. Thanks

Don't order from this sham business! Order placed in early March-order remains unfilled and "company" completely ignores e-mails and text messages inquiring about order status.