Eventim Reviews 98,952

They sent me 10 EUR coupon, which does not work. So I spent time choosing which concert to go just for nothing. Overall as ticketing platform they are better than some others (eg TM). Usually no... See more

There were small problems reserving tickets for two consecutive days (the link didn't work properly, I had to choose the "all dates" option and from there select the second day). Also problems with... See more

Never so easy to but tickets for an important show where you knew tickets will sell out soon. I was very well informed in advance. Only one work point…two different timings were indicated to log in…10... See more

Sometimes I feel that the second one is more important, since in some super expected concerts one lag can cause missing out the change to buy a ticket. In this time of massive sell out, they managed t... See more

I flew from another country to see the show and just 6 hours before the event, I realised I had forgotten my tickets at home. I was freaking out, my whole reason for traveling was the concert. Tro... See more

Normally when I order tickets I am worried about the availability and delivery time of the tickets. In this case, sales for the vip section went live at 10:00 and normal tickets went live at 11:00. I... See more

I have been collaborating with Eventim Romania for many years. It is a serious company, it does not sell non-existent tickets as happens with other companies. I thought I would find the same seriousne... See more

Always a pleasure to do business with Eventim! Easy proces for buying a ticket and receiving it! Postal services from Germany to the Netherlands (and the other way around) are usually quite slow,... See more

Updating my review as I got my money back. I originally thought I was purchasing tickets to a concert from Eventim, turns out they redirected me from their own website to their partner FanSale. I had... See more

Tickets secured in 20 seconds flat. Such a smooth and sensible process without any of the usual hassle. Now, let's hope Evanescence delivers a performance just as impressive!

I am amazed! I have ordered my Ticket to Billy Idol midnight on Thursday, The ticket was on it’s way during friday Morning, and on Saturday morning I received it in the mailbox at home! It’s amazin... See more

THE BIGGEST PROBLEM is that tickets are not sent online in this digital age. You could save people the unnecessary expense of postage by sending tickets to their email address via QR code or... See more

As a Dutchie with limited remembrance of his German lessons (long time ago), the experience and functionality of the website was almost perfect. I ordered tickets for Radiohead in Berlin and this was... See more

1/when trying to add a “Mobile ticket” to apple wallet (click on icon button), I got error 404 link not found. So I still cannot add the ticket to my phone wallet. 2/Issues with login/creating a... See more

Got tickets for foo fighters on pre-sale. Smooth transaction, quick process, kept me updated on when the sale was due to begin, all in all easier to deal with than ticketmaster.

very easy website but had a wee problem with the deutsch its a long long time since i have had to use it but overall very happy with the site and how easy it was to order the tickets

They just cancelled my event one day before, where I was already in the town for it, they stated they will do a refund, but somehow they still charged me roughly 20euros for "their fee", what... See more

Would give 0 stars if I could. Eventim’s ticket insurance policy is an absolute scam. I paid for insurance and was unable to attend my event due to being sent out of country for a serious work event.... See more

I ordered ticket for the gig of Halestorm from abroad. After learning how it's done to order these tickets the German way, I recieved the tickets within a couple of days. No delay and by express... See more

it’s a joke, the bot on their page is not able to escalate to an agent. then you send an email and you an useless automated bot generated template, then you write for the third time and after more the... See more

⭐☆☆☆☆ Terrible customer service despite long-term loyalty I’ve been a long-time Eventim customer, spending around €3,150 on tickets in 2025 alone. I accidentally booked Night of the Proms for 11... See more

Absolute S show, event sold out, cool never mind, you can join waiting list to be notified, joined list, their stupid app, setup mail, notifications everything. Just to randomly find out that they are... See more

I have a really bad experience recently with Eventim tickets booking. I have booked the tickets of Schwanensee ballet musical show (munich) for 70€ through this site and found out at the theatre that... See more

Very bad experience. Eventim is expensive. Furthermore, Eventim constantly tries to sell you unwanted products. You have to be extremely careful when buying tickets on this platform. Otherwise, you'll... See more

I made 2 rezervations as a gift and paid for them with the intention to attend. Concert is in 4 months and there are over 75% still available. Then, an hour later, found out that the concert is in Ea... See more

I got labeled as bot just because i’ve been refreshing the site. Got wrong tickets due to the worst lables - you don’t know what kind of tickets you buy until checkout. I can’t resell them on fansell... See more

Tickets were issued via post. No digital tickets! When I could not attend the gig I had to use their selling platform - FanSale.de in order to sell teh tickets you need a German address. I posted tick... See more

Remind me to never use Eventim ever again. I bought tickets to an event one year in advance. I'm not able to join the event, and wanted to transfer the tickets to my mom, who is going with friends. B... See more

I booked a ticket on the app, for a show which I unfortunately can't attend in the end. It's been two months now, and the tickets have still not been emitted, which means I can't sell them or gift the... See more

Terrible booking process. Having an Australian phone number...made booking very difficult. Why could I not just book tickets for rhe one night in Verlin rather than creating an account. In the end... See more

The platform is not friendly with new people when purchasing tickets. It didn't allow me to choose the desired seats and I ended up buying something very different. Also, when I called the customer se... See more

Dear Eventim Team, I hope you are doing well. I recently booked a ticket for Rishab Sharma – Sitar for Mental Health. While purchasing, there seemed to be a glitch on the website — the process... See more

We recently booked tickets for an event, which we were then advised (by Eventim.de) had been cancelled. The refund we received was less than we had paid. On enquiring why, we were advised it was becau... See more

Avoid Eventim at all costs!! It is hostile to customers, and although available online, left behind in the last century with its service practices. If you cannot attend an event, you can't even... See more

Ended up unable to attend event due to being stranded at hotel because there is no Uber and no cabs that can be booked without a German phone number in the area. Immediately contacted eventim when t... See more

What a scam - STAY AWAY! I'm not sure of the relationship between Ticket Sales and Enentim, both names are on the tickets. I'm leaving reviews for both companies. If I could give these people... See more

Website is easy to navigate, but no e-tickets? C’mon… it’s 2025. I haven’t held a physical ticket in over a decade. As someone who is travelling, this is incredibly difficult to arrange a delivery add... See more

I booked tickets for We Will Rock You on the website (Bestellnummer: 784305650) I'm almost certain I didn't make a mistake, but I can't rule it out completely. I wanted to book for the 17.05.26 at 14... See more

Despite having a great deal of information in English, important areas such as checking out and such like are only in German. All correspondence is also only in German. It was unclear why seats were n... See more

The concert of Popa Chubby in the Zeche in Bochum was cancelled due to health issues of the artist. In the email from Eventim to confirm the cancellation a link was enclosed to request a refund. The s... See more

I didn't like the fact that you are charging me for another 6 euros just to send the tickets while I could have them digitally and if necessary I could print them myself. now I have to wait another... See more

Still queing waiting to get into the venue- the event has already started!!!! The tickets were purchased, then the venue was changed. This meant that a seat or standing needed to be booked. The ticket... See more

Although we purchased our tickets without difficulty I was unable to access them in order to save them in my phone wallet so when we got to the museum without cell service we had to get a “guest pass”... See more

both me and my friend were both trying to buy the tickets for radiohead but in both instances we were kicked out while trying to pay. the whole website is confusing and in german without a way of chan... See more

I bought tickets to a show, but Eventim refused to offer mobile tickets, making me pay for international shipping while a pdf file would be more than enough. Never again.

I have no mobile phone and need therefore a pdf ticket. Please forward it to me immediately. I have paid 57 Euro for Mozart requiem concert 12.10.25 in Philharmonie Kammermusiksaal. Order number 79... See more

I’ve contacted Eventim several times about a refund for a cancelled Shawn Mendes concert in April 2022 in Munich. I still have the tickets, but never received a refund. Customer service only sends aut... See more

Awful to use, trying to preorder tickets, you need to go back and forth to see if there are any available then at some point you just get blocked and can't access the site anymore