Fanatical.com Reviews 81,596

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the prices and the value for money, highlighting the possibility to find games at a lower price compared to other platforms. People mention that the website is user-friendly, making it easy to find new products, view previous purchases, and access videos and descriptions. Consumers are satisfied with the product selection available on the website. Customers are particularly pleased with the bundles offered, which they consider incredible. The keys are delivered instantly and work without issues. The reviewers also appreciate the variety of offerings, including software and music production programs. The general consensus is that the website is legitimate and not shady, unlike other third-party sites.

Based on these reviews

Rated 5 out of 5 stars

I have been using Fanatical for years. I love their selection of game and software bundles. Purchasing is simple and I have never had an issue redeeming keys. There are lots of instructions to help wi... See more

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Rated 5 out of 5 stars

I tried on a different games site to buy this f***n game called Monster Hunter World, I failed a lot of time and give me headache but this Fanatical website is so lit and give you the perfect key to y... See more

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Rated 5 out of 5 stars

Everything as it says on the tin, all keys work, none ever run out or say 'pending' (cough, looking at you, Humble). I've only ever had problems with PayPal randomly not showing up as an option to use... See more

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Rated 5 out of 5 stars

I love this site, unlike other key websites which can be shady or bundles a bunch of games you don’t want. Fanatical has 1 some of the best prices, 2 you can choose which games you want to purchase in... See more

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Rated 3 out of 5 stars

Stupidly bought another 25 ticket nsyeru bundle and nearly half were only 100 or so reviews and sitting at "Mostly Positive", several were on sale for pennies and nothing was beyond a C list game. W... See more

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Rated 5 out of 5 stars

I think its only been several months since I found this site, but everything has been great. Always appreciate good deals especially when theyre legit ones on a reputable site. Best bit of advice? Mat... See more

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Rated 2 out of 5 stars

VIP bundle could contain: Kingdom Come Deliverance II Gold Sid Meier's Civilization VII DYNASTY WARRIORS: ORIGINS Marvel's Spider-Man 2 NINJA GAIDEN 2 Black What I got: Sticky Business (... See more

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Rated 5 out of 5 stars

Yes, prices a bit higher than on other sites, but there are no hidden "service" fees on fanatical, which results in same total cost of order. And when the cost is the same I don't see the point of r... See more

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Rated 5 out of 5 stars

I like the bundles and other sale offers from Fanatical. I like how the website works -- easy to find new things, easy to see what I've already purchased, easy to see what I have not yet claimed on... See more

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Rated 5 out of 5 stars

Great value bundles & sales! Started shopping PC games ~2 months ago & Large majority of my games came from here. During the May sale, I got 79 games for $94.30, all but ~10 from Fanatical. The charge... See more

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Rated 5 out of 5 stars

Fanatical is mostly known for it's bundles which are usually good, they have a lot of chances so you can usually find a bundle for you, plus the have Star deals on random games and good prices. Never... See more

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Rated 5 out of 5 stars

For over a year I've been buying from Fanatical, and they have never disappointed. Every purchase so far has been smooth sailing: no problems with payment, and the keys are sent into my email immedi... See more

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Rated 5 out of 5 stars

The process of ordering, paying and receiving my software keys is really simple and works great. The prices are excellent and a huge discount on buying from elsewhere. I've purchased a few things no... See more

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Rated 4 out of 5 stars

I have been using Fanatical for years. I have generally had very good experiences. It seems that some of their educational content is not vetted for accuracy, completeness, or honesty in advertising... See more

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Rated 5 out of 5 stars

Fanatical has OUTSTANDING prices on gaming keys! I have never had any issues with the keys working on Steam and they even give you discounts on future purchases! The mystery keys are very fun to purch... See more

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Rated 1 out of 5 stars

Just bought the new mystery bundle (15 keys) which just came out today, literally half of them i already have from previous mystery bundles, its just recycled keys they couldnt shift previously and ab... See more

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Rated 5 out of 5 stars

Codes delivered really quickly, all working and amazing prices. Really quick checkout and the website is easy to navigate, alongside having a large variety of games to pick from (Also lots of visual... See more

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Rated 4 out of 5 stars

Only buy games you are like 80-90% sure you’ll like, because getting a refund on this site is pretty hard unlike steam Besides that the site is legitimate and sells real key codes which you can r... See more

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Rated 5 out of 5 stars

Fanatical has always been a fun way to grab games I "never got around to back in the day"... for super low prices. It's basically "more convenient than the 'other ways' of getting games I might n... See more

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Rated 5 out of 5 stars

Ever since they were called Bundle Stars, I've always used Fanatical for bundles and cheaper game purchases than buying directly from Steam when it's an option. The checkout is hassle-free, and the... See more

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Rated 1 out of 5 stars

False information given in their mystery bundles packs, claiming they have a rating of a certain number or higher, plus 100% satisfaction or money back. What they hide is the fact they won't refund on... See more

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Rated 1 out of 5 stars

Before making a purchase, I strongly advise against buying from here. Fanatical's customer support is practically nonexistent. I’ve emailed them multiple times for my steam key with no response, despi... See more

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Rated 4 out of 5 stars

I bought a key for a friend, not realizing it was region locked in his country. I didn't want to ask his email, so I didn't end up doing it through gift, but a popup reminding you of region lock upon... See more

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Rated 3 out of 5 stars

Overall a good experience. Prices are fair, checkout was smooth, and everything worked as expected. The only downside was the mystery games/bundles — I didn’t expect much, but I was still a bit disapp... See more

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Rated 4 out of 5 stars

Always offering discounts and sales. Basically I can get my games cheaper than steam and humble bundle. Bundles to discover new games and other deals, not just on games (software, music, books...). My... See more

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Rated 1 out of 5 stars

I purchased a product key, but it was impossible to activate. I followed all instructions, tried different methods, and nothing worked. When I contacted customer support, they were completely u... See more

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Rated 4 out of 5 stars

Generally nice pricing, but game bundles tend to focus on a fairly narrow set of genres like platformers, beat-em up and/or action. Other genres like detective, brain teasers, hidden objects, jigsaws... See more

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Rated 3 out of 5 stars

Arc Raiders has a good concept and the execution is pretty nice, but after a while it becomes repetitive and boring. Also, I’m not really a fan of how players behave — most of the time I get killed in... See more

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Rated 5 out of 5 stars

My wife recommended I take a look around this site to see if I saw anything I wanted on discount, as this sells legitimate Steam codes. I was pleasantly surprised by the selection available. I found s... See more

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Rated 5 out of 5 stars

Fanatical always has good deals! I use a price aggregator for games and that’s the only reason I’ve bought from them (twice now) and each time has been super smooth, instant key delivery, no funny bus... See more

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Rated 5 out of 5 stars

This is probably the best game store website. Prices are great and competitive, beats steam sales and theres coupons for added discount. Delivery is instant and you can see your product key all logge... See more

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Rated 1 out of 5 stars

Do not buy their Mystery Bundles they are complete "youknowhat". I bought 25 bundle and only one game was actual made by "big" studio, the game was Tropico 4, and I don't even like management games,... See more

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Rated 5 out of 5 stars

Been a long time customer now, good prices, instant delivery and a nice UI for quickly redeeming keys. Support has helped me several times in the past with ordering incorrect products (wrong region) o... See more

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Rated 5 out of 5 stars

Second support solved the issue... I am a Fanatical customer since 2014 and bought over 20 games. I even gave them 5 stars in Trustpilot in my previous review at Jun 6, 2017... Now when I... See more

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Rated 1 out of 5 stars

Removed ability to use PayPal, and also apparently use of yen, in Japan because they stupidly changed payment service. Now I can't order from them so they are useless to me. Used to be good but obvi... See more

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Rated 5 out of 5 stars

I'm picky about my games, but Fanatical has enough to pique my interest, at costs I love. Started with a couple bundles, then started looking at individual games when I was having issues with other s... See more

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Rated 1 out of 5 stars

read their nicely written ad mentioning newly released AAA games and fell in the trap. paid for 10+4 mystery keys, but only got games that are not even listed on Metacritic, or have extremely bad revi... See more

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Rated 4 out of 5 stars

I wanted to buy 2 copies of a game because we have more than one person living in my house that plays games (shocker, I know). Fanatical would not let me buy more than a single copy for my account eve... See more

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Rated 5 out of 5 stars

The best transaction I've ever had They say it's the best transaction in the story of key websites ever, I don't know if that's true but that's what they're saying wow 👐 I give it a 5-star rating,... See more

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Rated 1 out of 5 stars

Maybe fraud is fanatical's backbone, but anytime I try to purchase anything through their website, I get a fraud detection status. Plus their scam of a cheap game picks is a joke. Mystery gem, mystery... See more

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Rated 5 out of 5 stars

I was looking at buying Silent Hill f on Steam, and wanted to see if there were any discounts elsewhere. Found Fanatical and they had SH f (Deluxe edition) for like 30% off, way cheaper than just the... See more

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Rated 3 out of 5 stars

The deals they offer are Solid and the build your own bundles are a neat feature. The book bundles especially are often mindblowingly good. However, the tiered pricing of the BYOs is deceptive, as wit... See more

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Rated 5 out of 5 stars

Fanatical.com has become my go-to site for PC game bundles and deals. The prices are unbeatable, the bundles are always interesting, and the keys are delivered instantly with no issues. What I really... See more

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Rated 3 out of 5 stars

Overall Fanatical sometimes has some interesting deals going on. I just don't like the some of the practices they use on the platform. Example being the Birthday Bash event in which I got a Fre... See more

Company replied


Company details

  1. Video Game Store
  2. Book Store
  3. Gaming service Provider
  4. Hobby Store

Written by the company

Fanatical's a trusted global platform for PC game keys, software, ebooks, comics and eLearning bundles. With official partnerships across thousands of publishers and developers, Fanatical ensures every purchase is 100% genuine and secure for complete peace of mind. Unbeatable value is what sets Fanatical apart. They offer incredible deals on thousands of PC games across Steam, Epic Games, GOG and others. Fanatical also offers game bundles, software tools, creative resources, comics, and e-books, all at competitive prices that make discovering something new affordable and exciting. The team works hard to curate diverse bundles and promotions across AAA titles, indie gems and professional software that have delighted millions of customers. Beyond great prices, Fanatical is committed to excellent service and digital keys are delivered instantly and reliably. The website is easy to navigate, and the checkout is seamless, secure and available in a wide range of currencies and payment types. Reviews appreciate the transparency, trustworthiness and responsive support that make shopping stress-free. Fanatical has a passionate community of gamers and learners who return again and again for the quality, value and reliability offered. By combining authenticity with outstanding deals and customer care, Fanatical has become a go-to destination.

Fanatical.com

Written by the company

About Fanatical
We’re on a mission to help gamers from all over the world find the best games at amazing prices. From blockbuster pre-orders and chart-topping new releases to best-ever daily Star Deals and bundles, we are Fanatical about bringing you the best deals on the planet! Come and browse over 9,750 games, all licensed directly from the official game publishers and developers.
Our Community
We have an active Fanatical community of 2.5 million passionate gamers. Why not check out our Fanatical Facebook, Twitter or Steam Community pages and join in the conversation? Or keep up to date with our Fanatical Blog or email newsletter.
Instant Download
Access your game keys immediately and start playing! No waiting, no fuss.
Our History
Up until 1st November 2017, Fanatical was called Bundle Stars, which we launched in 2012 and built to become one of the web’s most prominent and popular digital game stores. Fanatical is owned and operated by Focus Multimedia Ltd., (part of Fandom.com), a leading retailer and publisher based in the UK. We have been partnering with talented developers and publishers of all sizes since 1995, and have shipped over 100 million officially licensed game keys to date.

Officially Licensed Keys

Guaranteed official keys for ALL purchases from Fanatical!

All game keys are officially and legitimately licensed from our publisher/developer partners. We will never sell grey keys.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

82K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

"Manual authorization"

"Manual authorization" - a classic.

As if I were a hardened criminal.

From now on, I'll only buy everything directly through Steam. A bit pricey, but reliable.

I'll never touch it again.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

I'm simply not satisfied overall

I'm simply not satisfied overall. And before my comment gets deleted because my reasons aren't true, I just want to say that I would never buy anything from this seller again.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I always check this site for great…

I always check this site for great deals on games. 10/10 experience!

February 11, 2026
Fanatical.com logo

Reply from Fanatical.com

We're happy to hear that you find great deals on games on our site and that you had a great experience. Thank you for your feedback!

Kind regards,
Customer Support Team

Rated 3 out of 5 stars

Good site, great deals, gambling is dumb

They do what they do very well. I take 2 stars off because they keep sending me ads to buy like "mystery boxes" which amounts to gambling. Very "surprise mechanic," and some people have real problems with that kind of addiction, so I don't like people who take advantage of people like that. Otherwise great place with good deals.

October 15, 2025
Fanatical.com logo

Reply from Fanatical.com

Hello 

We are sorry to hear that your experience with us has been unsatisfactory. We will try to improve our mystery boxes more in the near future.

Rated 5 out of 5 stars

I got what I paid for

I got what I paid for. 10/10 will recommend.

February 11, 2026
Fanatical.com logo

Reply from Fanatical.com

Hey there,

Thank you for the 5 star rating! We are happy to know that your experience with us has been satisfactory.

If you encounter any problems, do not hesitate to reach out to us. We are happy to help!

Customer Support Team

Rated 5 out of 5 stars

It works perfect.

February 10, 2026
Fanatical.com logo

Reply from Fanatical.com

Hey there,

Thank you for the 5 star rating! We are happy to know that your experience with us has been satisfactory.

If you encounter any problems, do not hesitate to reach out to us. We are happy to help!

Customer Support Team

Rated 5 out of 5 stars

Fanatical offers good deals

Fanatical offers good deals. It's also fast, safe and secure. That's really what I can say about it, and I keep returning for I don't know... maybe 10 years now.

February 10, 2026
Fanatical.com logo

Reply from Fanatical.com

Hello!

Thank you for the five-star rating! We're thrilled you're satisfied with our prices and delivery time, and we appreciate your 10-year relationship with us! Subscribe to our email to receive updated on all forthcoming deals!

Customer Support Team

Rated 5 out of 5 stars

Very reliable and cheap

February 10, 2026
Fanatical.com logo

Reply from Fanatical.com

Hello!

Thanks for giving us five stars! We're happy to hear that you had a good time with us. To stay up to speed on all of our forthcoming sales, make sure to sign up for our newsletter.

Customer Support Team

Rated 5 out of 5 stars

I’m completely satisfied with my…

I’m completely satisfied with my purchase on Fanatical. I received the game key almost instantly after payment, and activation worked perfectly without any issues.

The price was very fair, and I managed to grab the game on sale, which made the deal even better. The website is clear, fast, and gave me a trustworthy impression throughout the whole process.

This definitely won’t be my last order from here – I highly recommend it to anyone looking to buy legitimate game keys at a great price.

February 10, 2026
Fanatical.com logo

Reply from Fanatical.com

Hello!

Thank you for the five-star rating! We are pleased that your experience with us has been positive. Subscribe to our email to receive updated on all forthcoming deals!

Customer Support Team

Rated 5 out of 5 stars

Judge Dredd Vs Death…

Found a game I had on the original Xbox, Judge Dredd Vs Death, for a couple of dollars on Steam that I HAD to have again.
Cheers for the cheap nostalgia fix, Fanatical!

February 10, 2026
Fanatical.com logo

Reply from Fanatical.com

Hey there,

Thank you for the 5 star rating! We are happy to know that your experience with us has been satisfactory.

If you encounter any problems, do not hesitate to reach out to us. We are happy to help!

Customer Support Team

Rated 5 out of 5 stars

Easy and best price.

February 10, 2026
Fanatical.com logo

Reply from Fanatical.com

Hey there,

Thank you for the 5 star rating! We are happy to know that your experience with us has been satisfactory.

If you encounter any problems, do not hesitate to reach out to us. We are happy to help!

Customer Support Team

Rated 5 out of 5 stars

A good place to grow your game library

Good game bundle offer and many payment options. Fast and secure approval.

February 8, 2026
Fanatical.com logo

Reply from Fanatical.com

Hey there,

Thank you for the 5 star rating! We are happy to know that your experience with us has been satisfactory.

If you encounter any problems, do not hesitate to reach out to us. We are happy to help!

Customer Support Team

Rated 5 out of 5 stars

Awesome deals

The deals you can score on this website are simply put, Amazing. You can score game keys for very small prices, and all you have to do is put those keys into Steam, and you have the games

September 14, 2025
Fanatical.com logo

Reply from Fanatical.com

Hello,

Thank you for the 5* rating! Lookout for more great games, deals, and bundles!

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

I love Fanatical

I love Fanatical! Typically, they have the best prices on all PC games. Their website is safe, easy, and costs nothing to browse. Their library is EXTENSIVE and their bundles are a modern day treasure hunt. Also, u can sync ur Wishlist from other sites. I love Fanatical and visit their site multiple times a day.

February 9, 2026
Fanatical.com logo

Reply from Fanatical.com

Hello,

Thank you for the 5* rating! We're happy to hear that your time with us has been great. Make sure you sign up for our newsletter to find out about all of our future deals!

Kind regards,
Customer Support Team

Rated 1 out of 5 stars

Unacceptable amount of unsolicited…

Unacceptable amount of unsolicited emails following my transaction

February 9, 2026
Fanatical.com logo

Reply from Fanatical.com

Hello,

Thank you for taking the time to give us a rating.

If you’d like to stop receiving marketing emails, please click the “Unsubscribe” link at the bottom of any newsletter email, and you can also manage your email preferences in your Fanatical account contact settings. You may still receive essential order-related emails.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Wonderful price for great comics

Wonderful price for great comics, and DRM-free too. Thank you.

February 9, 2026
Fanatical.com logo

Reply from Fanatical.com

Hello,

Thank you for the 5* rating! We really appreciate this—thank you for choosing Fanatical for your comics.

Kind regards,
Customer Support Team

Rated 4 out of 5 stars

It was easy to buy from fanatical

It was easy to buy from fanatical, have no problem so far

February 9, 2026
Fanatical.com logo

Reply from Fanatical.com

Thanks for the review, I'm pleased you've had no problems.

Thank you for your positive feedback; we appreciate it.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

One-time purchases

Deep discounts on professional software—often 70-90% off retail prices
Curated bundles—complementary tools packaged together (e.g., 3D modeling + rendering, music production suite, design assets)
Rotating deals—new bundles every few days, creating urgency and variety

September 12, 2025
Fanatical.com logo

Reply from Fanatical.com

Hello,

Thank you for the 5-star rating! We're glad you're happy with us.
Hope to see you again soon!

Kind regards,
Customer Support Team

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