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Filters Fast Reviews 90,883

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the reliable delivery service and the competitive prices offered. Many consumers highlight the speed of delivery, noting that the company often provides faster shipping compared to other vendors. People also value the convenience of finding specific filters, especially those not commonly available in big box stores. However, some reviewers report issues with order fulfillment and shipping. Some consumers have experienced delays, missing items, or damaged packaging. A few reviewers also mention problems with recurring orders and difficulties in canceling them. While the quality of the products is generally considered satisfactory, there are mixed opinions regarding certain filter types and their performance.

Based on these reviews

Rated 4 out of 5 stars

Received my 4 Humidifier filters quickly and everything was as I expected. The only reason I gave this a 4 star vs 5 star was the fact that the filters were shipped in a plastic bag rather than a box... See more

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Rated 4 out of 5 stars

When I ordered and paid for rapid delivery. I expected two day service. Today is Wednesday the third day and we still have not received the filters! The house is drier than a bone - 32% relative... See more

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Rated 5 out of 5 stars

I ordered refrigerator & freezer gaskets according to make/model. they arrived within a few days, in separate boxes. although my refrigerator is white, these were black. ngl, I much prefer the black.... See more

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Rated 5 out of 5 stars

I previously used Filters Fast for other filter types but not my refrigerator. I had a couple of filters from a different vendor that were not fitting my appliance. I ordered this one from FF and it w... See more

Rated 1 out of 5 stars

Received broken part after waiting 2 weeks on back order. Called yesterday for replacement, asked if I wanted refund or replacement, told replacement. They wanted pic which was sent immediately. To... See more

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Rated 5 out of 5 stars

I've been using Filters Fast for years, even though I don't actually have that many filters in my house. Their prices are good, the products reliable. But they are good people! I recently had a major... See more

Rated 5 out of 5 stars

I bought the GE WB3K5296 Knobs to replace the original faded control knobs of my GE Profile JPG33x gas cooktop. The new knobs have the same decals and decal orientation as the original knobs and also... See more

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Rated 5 out of 5 stars

Our house uses dual zone heating and cooling. Those two zones use three different sizes of filters. So being an older person I made the wrong choice (size) when ordering filters. As soon as I reali... See more

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Rated 5 out of 5 stars

Company is quick and orginised, website is easy to navigate and select preferances. Ive had 2 shipping problems on past 2 orders. Company is fast to respond and correct problems. Its ashame that deliv... See more

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Rated 3 out of 5 stars

Received part of order from PO 17868600 on 11/6/25 on Sat, 11/8. These were small air filters, inside bubble bag. Apparently the rest of order isn’t arriving until 11/14/25? Do not understand if the f... See more

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Rated 5 out of 5 stars

I've bought my HVAC air filters from FF for at least 4-5 years. They've always had the brand name filters I want in stock and ship really quick. As such, they've certainly met my expectations. Oh and... See more

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Rated 5 out of 5 stars

I recently ordered 3M MAX water filters. The new MAX variant filters out more chemicals than the earlier non-MAX filters. 3M's docs said they would fit my older 3M holder but they would not. FiltersFa... See more

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Rated 5 out of 5 stars

Order was filled, shipped and delivered in an extraordinarily short period of time. Other vendors have taken 10 business days or longer from order to delivery. I do wish that Filters Fast offered th... See more

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Rated 5 out of 5 stars

I've been using Filters Fast for over 5 years for humidifier wicks and my furnace filters. I take good care of my humidifiers and they last longer than original manufacturer supports the product!... See more

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Rated 5 out of 5 stars

I didn't remember the type of filter I usually purchase so I called Filtersfast and the lovely woman I spoke with looked it up for me and then said she could order it for me, which saved me from going... See more

Rated 3 out of 5 stars

I haven’t got my order and it was suppose to have shipped on Jan 27. I sent them an email asking about my order because hadn’t gotten a confirmation email saying it had shipped. They emailed me two da... See more

Rated 5 out of 5 stars

My husband, a retired master plumber, feels strongly about using AquaPure-brand filters for our system. They are twice the price of off-brand, equivalents, but do last longer. (We've tried the off-bra... See more

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Rated 5 out of 5 stars

I have my fridge filter and 3 air purifier filters scheduled every 6 months. Best price and EXCELLENT quality! The exact filters recommended. I needed to delay the fridge filter this time and just wen... See more

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Rated 3 out of 5 stars

Staff is friendly and patient on support calls on problems. Shipping for me has been problematic on my last order and I'm a returning customer. My order, originally placed online in Dec. has finally a... See more

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Rated 1 out of 5 stars

The only experience I have so far is placing an order. I received a notice that the order had shipped but so far I have not received it. Weather may be partially to blame but even that has improved... See more

Rated 1 out of 5 stars

Received note from Filters Fast that indicated order had been delivered, but we haven’t had any such delivery, but full payment was taken from my bank account, as anticipated. BUT, still no product!... See more

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Rated 3 out of 5 stars

The lack of timely communication on the status of my order is the real complaint. Okay, manufacturer / distributor is slow. That happens. So, keep the customer informed. Don't make the customer ca... See more

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Rated 1 out of 5 stars

Order number 17999634 Ordered Cortez sleeve on December 21, on December 31 had not received an email with shipping info so sent email asking status on order with no response. Now it’s January 7, stil... See more

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Rated 1 out of 5 stars

The filter never arrived, even though we received an email from Filters Fast telling us our filter had been delivered. We are awaiting a response from customer support, which should come today, so we... See more

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Rated 1 out of 5 stars

This site should be called Filters SLOW. My order has been delayed multiple times. The shipping carrier is now fumbling around with it and delaying things further. It has been stuck in Ohio for s... See more

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Rated 3 out of 5 stars

Comparing filters wasn’t easy with the website. Details on filters were missing like micron ratings. And didn’t like the bate and switch of pricing. Big bold numbers of price and when you click on... See more

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Rated 3 out of 5 stars

Hi folks. I'm not a big, but regular and satisfied customer for quite a number of years. The large filters that just arrived today, slow boat, were not packaged in the usual protective manner. They ar... See more

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Rated 2 out of 5 stars

Well last time I ordered whole house filters I received some generic brand rather than the Hydronix filters that fit Culligan's "big blue". It's also what I received a couple of days ago. The quality... See more

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Rated 3 out of 5 stars

This is the 2nd time I have ordered humidifier wicks (previously about 2 years ago) where I never received a confirmation email that my order was received and would be processed. As 2 years ago, I ha... See more

Rated 2 out of 5 stars

Filters not Fast. Multiple emails to customer support not returned despite your web site saying that you return emails within 48 hours. I had to call your customer support multiple times to figures ou... See more

Rated 1 out of 5 stars

Didn't sign up for scheduled filter order. Yet you retained my CC info and sent follow up order??? NOW I have 7 filters on hand for using 2-3 per year.......I'll be lucky if fridge lasts that lon... See more

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Rated 2 out of 5 stars

Received two filters in three days. Mixup of single order and recurring order that I don’t use any more? Serious rain for both deliveries that were left by the mailbox near the road where more water... See more

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Rated 4 out of 5 stars

Filters Fast stocked the UV replacement lamp/bulb we were looking for, that was really Great. The shipping was timely. However, the packing was not the best. The 2 expensive UV replacement lamp/bulbs... See more

Rated 1 out of 5 stars

Thin cardboard on filters is bent and mangled do to dampness. Not sure if they are going to fit now. Please look into covering the filters with plastic before boxing for shipment. Would also help if b... See more

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Rated 2 out of 5 stars

I don’t know how an order can be lost and how FiltersFast can run out of filters. The support employees are great and helpful. Communication can be better and should be better. I was never informe... See more

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Rated 1 out of 5 stars

FedEx is the only shipping that we have trouble with. Our home is in a rural area and down a 300 ft driveway. Instructions for all shippers is to place packages in a delivery box by our front door. Fe... See more

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Rated 5 out of 5 stars

I had reordered the same fridge filters last month and when they arrived, they did not fit. I called the service rep and she was extremely helpful - arranging to refund my money and finding the corre... See more

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Rated 5 out of 5 stars

Just as the name implies, they ship any type of filter FAST! My HVAC system uses a specific filter not found in big box stores, as well as the filter for my refrigerator. Both are always in stock at... See more

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Rated 1 out of 5 stars

I forgot that I had a subscription with filters fast. I had to get a brand new furnace last summer, different size filters. When I got the notification on the filters were coming it was a weekend. Sen... See more

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Rated 5 out of 5 stars

Filter Fast provides quality products. I have purchased my refrigerator filter along with the two filters required in my HVAC system for several years now. I have these by subsrciption so that I can s... See more

Rated 3 out of 5 stars

We placed the order last year for the filter and it has just arrived. We were able to continue with the previous filter, but we are uncertain whether it worked as expected or not. We have had... See more

Company replied

Rated 4 out of 5 stars

The bulb was priced lower than competitors but the shipping price was extreme on such a light package. You misjudged that the standard shipping would take well into February but I got it in a few days... See more

Company replied


Company details

  1. Air Filter Supplier
  2. Water Filter Supplier

About Filters Fast

Written by the company

Filters Fast was founded in 2004 and has grown to be the top filtration provider online in the United States. Though we have expanded to sell filters worldwide, Filters Fast remains a family-owned business.

Our Mission

Our mission is to provide our customers with the best filtration shopping experience - a comprehensive catalog that is easy to navigate, the tools and education to make the right choice and the best customer experience and support to help along the way.

Our Brand

We are proud to offer our own brand of Filters Fast® compatible filters at a fraction of the cost of name brands. Filters Fast® brand filters are rigorously tested to ensure that they meet quality standards.

Giving Back

Giving back to our local and global community is integral to our company's culture. Learn more about our partnerships below.

365-Day Satisfaction Guarantee

Filters Fast is happy to accept returns on items within 365 days of the original ship date. All returned products are inspected and must be in new, unused condition and contain all original parts, shrink wrap, protective seals, and components. If used, they must have been sold with the Satisfaction Guarantee Badge.

Subscription Service

Our subscription service (the "Home Filter Club") is a convenient and cost-effective program that helps ensure you never run out of filters.

Benefits

  • Up to 10% OFF every subscription order
  • 10% OFF Filters Fast® Brand products
  • 5% OFF all other brands
  • FREE shipping on every subscription order
  • Customizable delivery schedule
  • Cancel any time

Filters Fast

Written by the company

Exceptional customer service is our priority.
Our Customer Care Team is available: Monday-Thursday 9 AM-12:30 PM, 1:30-6 PM EST Friday: 9 AM-1:30 PM EST

Contact info

4.2

Great

TrustScore 4 out of 5

91K reviews

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Rated 4 out of 5 stars

Terrible delivery

Ordering, payment were very good. Delivery on the other hand was pretty terrible. Yes, I was notified of the delivery but driver was apparently afraid to actually bring package to the entrance of my house and left the package by the road. Luckily it was retrieved from a snow bank.

February 4, 2026
Rated 2 out of 5 stars

I haven't received my filter yet so I…

I haven't received my filter yet so I can't comment on that so far. However, I was unhappy because I intentionally did not subscribe to automatic repurchases. I then received an email thanking me for subscribing; although I did not do that. I replied that I didn't & never received any other communication that they acknowledged that?!

February 6, 2026
Rated 1 out of 5 stars

Not Using Your System Again

I clicked on 20"x20" house filters to purchase. 10"X10" filters showed up. Not sure if your site is so hard to use you can't get the correct items or if you shipped the wrong filters. Either way I won't do business with y'all again. I'll get all my filters somewhere else from now on.

February 10, 2026
Rated 5 out of 5 stars

Best products for your dollar

These are the reason to score 5 starts
1. Easy to purchase from store using previous purchases.
2. Products, filters, were delivered next or second day
3. Quality of products are very good

February 10, 2026
Rated 1 out of 5 stars

package in a thin bag

package in a thin bag, three of the boxes were smashed, not sure if there is damage to the filters.
i guess i will find out when i use them........

February 6, 2026

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