Flashbay Reviews 19,119

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, noting that they meet expectations and function flawlessly. Consumers appreciate the high quality and excellent fit and finish of the items, with logos appearing fantastic. The ordering process is smooth, and the final products consistently meet or exceed expectations. People highlight the staff's exceptional service, noting immediate responses, attention to detail, and proactive follow-ups throughout the entire process. Reviewers consistently mention specific sales account managers who provided invaluable assistance, design suggestions, and timely updates. The company's commitment to customer satisfaction is evident, with representatives ensuring every detail aligns with the customer's vision.

Based on these reviews

Rated 5 out of 5 stars

First class customer service in each step of the process. Nick Mahalaris guided me through the process and even helped in creating a higher level of efficiency in how the flash drives we purchased wi... See more

Company replied

Rated 5 out of 5 stars

Shelby was great to work with. Immediate responses, attention to detail. When we had questions and revisions on artwork they were taken care of immediately. Followed up with our order every step of th... See more

Rated 5 out of 5 stars

I got a quick response with a quote, timely follow up, and my order was put through very quickly with Marcus. He followed up to make sure I was happy with the product and service. I ordered flash driv... See more

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Rated 5 out of 5 stars

Everything was as expected based on the complimentary sample sent before ordering. Fit and finish are excellent, and our podcast logo looks fantastic on the black Vector Power Bank. We are using it as... See more

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Rated 5 out of 5 stars

Alex White, account manager for FlashBay, was everything an account manager should be. He followed our initial inquiries with interest and suggestions, was readily in touch as we went through the desi... See more

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Rated 5 out of 5 stars

The process was very quick. less than a week turnaround time from approving proofs and receiving in the mail. flash drives came exactly as shown. great experience and product overall!

Rated 5 out of 5 stars

Conor Kennedy was awesome to work with! He made sure that every detail on our Wafer Cards were exactly how we envisioned them to be, despite our company having a very specific design in mind. The fina... See more

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Rated 5 out of 5 stars

This was my first time ordering products from Flashbay and the customer service was great. They were always responsive and helped make sure our artwork was done right. I was always given an accurate t... See more

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Rated 5 out of 5 stars

My first experience in shopping for coasters for a trade event couldn't have gone more smoothly thanks to Alex and his team. During my conversations, they were patient, professional, and courteous... See more

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Rated 5 out of 5 stars

Beatrice Dizon was great! Her customer service skills and attitude were top notch. She made the ordering process smooth and was so helpful with my delivery request. The personalized phone charger/s... See more

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Rated 5 out of 5 stars

Just an all-around great experience. I requested samples and was sent a box of options. Nick helped me with pricing and getting everything set up, and our new flash drives arrived within days. Our cli... See more

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Rated 5 out of 5 stars

Excellent! The salesperson, Ellie Hoecker, was well spoken, professional, responsive and did everything that she said that she was going to do. The product selection was large. The sample box Elle... See more

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Rated 5 out of 5 stars

I'm very pleased with my experience with Flashbay. The quality of the products, customer service and speed were top notch. Shelby was incredibly helpful when I was placing my order. Her follow up an... See more

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Rated 5 out of 5 stars

We've just opened a small office and Brian Truong helped us immensely. He gave a variety of items and price points to help find something that would fit within our budget, while guiding us through the... See more

Rated 5 out of 5 stars

We ordered 50 Jumbo tumblers for our employees for our 900k hours without a lost time incident and they came out absolutely amazing. Olivia Gordet was the one to help me through the whole process. She... See more

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Rated 5 out of 5 stars

We were so impressed with our initial order that we placed a second order for 50 more cups, and Flashbay pulled out all the stops to get them to us super fast, just in time for our event. The servic... See more

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Rated 5 out of 5 stars

Our tote bag order came out great! We received the package earlier than expected, and are truly thrilled with the results. Max was easy to work with and ensured that the process was smooth from start... See more

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Rated 5 out of 5 stars

First of all, It was a pleasure working with Max Tumpson. Products are fantastic, fair pricing, excellent service. Max was very informative regarding what was going on with the order. Very quick turn... See more

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Rated 5 out of 5 stars

Ellie Hoecker was fabulous. She understood our budget and made multiple suggestions of what might work, and did a mock up of the final product, which we selected. She was always available and very p... See more

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Rated 5 out of 5 stars

Max Tumpson was an EXCELLENT point of contact for creating my order. He was thorough, fast and communicative. The art department did an awesome job on the final product. I will absolutely be using Fla... See more

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Rated 2 out of 5 stars

I contacted Flasbay.com in South Africa via email. Throughout the correspondence it became more and more evident that the account manager who responded had never read nor understood my requirement, a... See more

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Rated 5 out of 5 stars

Shelby was very helpful. She was persistent with send me in emails. Once I told her we were in the decision-making process she didn't keep pressing and waited to hear from me. That is actually one of... See more

Rated 5 out of 5 stars

The products we ordered from Flashbay were of very high quality. I was very pleased with the order. I was able to request samples before my purchase, and this helped me to be sure of the product I was... See more

Company replied

Rated 5 out of 5 stars

Randall provided great customer service and information on the items we needed quickly and was extremely professional. This is our second purchase with FlashBay.com and continue to be pleased. The ite... See more

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Rated 5 out of 5 stars

I’m delighted with my purchase from Flashbay! The customized umbrellas turned out exactly as I imagined - the design was clear, the printed logo looked professional, and the material felt durable. The... See more

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Rated 5 out of 5 stars

Brian Truong was professional definitely knew his stock because I was asking for the completely wrong thing. I quickly received a sample and when Brian understood what I was asking for he immediately... See more

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Rated 5 out of 5 stars

We had a fantastic experience ordering custom USB drives from Flashbay. The entire process was smooth from start to finish, with great communication, quick turnaround, and outstanding product quality.... See more

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Rated 5 out of 5 stars

Flashbay was excellent to work with. We bought the "Adventure" water bottle and the process took less than 15 days from initial email to getting the final product. The product is of great quality as w... See more

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Rated 5 out of 5 stars

Shelby Gibson was great to work with. She answered all my questions and was very helpful. Tumblers had a watercolor illustration printed on them and the placement of the illustration was key. Thanks t... See more

Company replied

Rated 5 out of 5 stars

Max with FlashBay was persistent (in a good way) in following up with me to encourage me to place my order. I procrastinated a bit, so when I eventually ordered, the order needed to be rushed, but it... See more

Company replied

Rated 5 out of 5 stars

The response time to our inquiry was fantastic. Examples were sent right away and once we made a decision, an invoice was sent immediately. The product also arrived ahead of schedule. Sierra was won... See more

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Rated 5 out of 5 stars

Flashbay was very communicative throughout the entire process. They listened to my comments on the design and quickly replied. The order shipped quickly and they followed up to ensure I received it an... See more

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Rated 5 out of 5 stars

We actually reordered a product that we purchased in August 2024 because they were such a big hit with our customers. I dealt with Justin Bamberg, who is a rock star!! I sent a request through the F... See more

Company replied

Rated 5 out of 5 stars

The products are great and the turn around time is amazing but the most important aspect about Flashbay is the customer experience. Marcus has handled two of my projects and he has been great. He is a... See more

Company replied

Rated 5 out of 5 stars

The entire purchase process was quick and very smooth, and it was one of the best experiences I’ve had purchasing promotional goods. We are completely satisfied with the final product as well – it... See more

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Rated 5 out of 5 stars

The attention to detail by the sales team was very helpful. Donovan, my initial contact, had a day off during the “sales process” and his colleague continued answering my questions so I was fully inf... See more

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Rated 5 out of 5 stars

I needed to reorder a previous product with branding on it. I realized too late that I was not going to be able to get these in time for a show. I discussed my options with my Account Manager and s... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Had some custom flash drives made and was very pleased with the high level of customer service and the quality of the product. I will definitely use them in the future.

Company replied

Rated 5 out of 5 stars

Compared to the other vendors we considered, Flashbay was always the fastest to respond and take initiative with us. We had the same customer representative throughout the entire process and she even... See more

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Rated 5 out of 5 stars

What made my experience great is the courteous and professional services I received from Max Tumpson. I appreciate the prompt response, answers and support in placing my first order, and I am well pl... See more

Company replied

Rated 5 out of 5 stars

The design process was easy and we were sent a sample of the product overnight. The quality of the product was excellent and and the entire process from start to finish was easy and expedient. We will... See more

Company replied

Rated 5 out of 5 stars

Jackson Cassidy was patient while I got artwork and other details together on my end. Once we got the order going, he made sure I never had to wonder about where we were in the process. From start to... See more

Company replied

Rated 5 out of 5 stars

Working with Shelby was incredible. I had several critical questions that she answered and assisted with. The quality of the cups were great, staff loved them, and the customized names made it even be... See more

Company replied


Company details

  1. Promotional Item Store
  2. Business to Business Service
  3. Computer Accessories Store
  4. Drives and Storage Service
  5. Gift Shop
  6. Hobby Store

About Flashbay

Written by the company

Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.

Why Choose Flashbay?


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Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

19K reviews

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Rated 5 out of 5 stars

Best Service Ever

Leslie Marcum was the best person we have worked with in a long time. She was very professional and not pushy at all. This was our first time dealing with Flashbay for promotional items and it exceeded our expectations. From the website to customer service to the art department they worked with us every step of the way. There was clear communication and they made sure we were 100% satisfied. Was so satisfied with the 1st order we placed a 2nd order a week later and now looking to get more from them. HIGHLY RECOMMEND.

February 10, 2026
Rated 5 out of 5 stars

quick and efficient!

The process was very quick. less than a week turnaround time from approving proofs and receiving in the mail. flash drives came exactly as shown. great experience and product overall!

February 10, 2026
Rated 5 out of 5 stars

Great Experience (Shelby was the Key)

Shelby was very helpful. She was persistent with send me in emails. Once I told her we were in the decision-making process she didn't keep pressing and waited to hear from me. That is actually one of the reasons I came back to her. Products came when they were scheduled and looked great.

February 5, 2026
Rated 5 out of 5 stars

Shelby and Flashbay - Save The Day!

I have been working with Shelby Gibson for a year or so now, and it has been a lifesaver. The giveaways for shows have thrilled my team and customers.
This week again, I was behind a crunch, and I have the best items in hand for my upcoming event.
LOVE working with Flashbay and Shelby!

February 3, 2026
Rated 5 out of 5 stars

Great overall experience, fantastic customer service.

Shelby was great to work with. Immediate responses, attention to detail. When we had questions and revisions on artwork they were taken care of immediately. Followed up with our order every step of the way. Great overall experience, we will be keeping Shelby's information on hand for future orders.

February 2, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Had some custom flash drives made and was very pleased with the high level of customer service and the quality of the product. I will definitely use them in the future.

November 10, 2025
Flashbay logo

Reply from Flashbay

Hello AM,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Quick delivery, items as expected

We got some drones as swag for a conference. They came quickly and as expected.

January 28, 2026
Flashbay logo

Reply from Flashbay

Hello Kevin,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Great customer service

Great customer service, very responsive and professional through the whole process with Marcus.
Great quality products

January 27, 2026
Flashbay logo

Reply from Flashbay

Hello Elizabeth,
It’s great to hear that Marcus was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Cole was great

Cole was great, very responsive.

January 28, 2026
Flashbay logo

Reply from Flashbay

Hello Mike,
It’s great to hear that Cole was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Smooth and Seamless

Eric Hoecker made the entire process extremely seamless! I couldn't have asked for better customer service!

January 23, 2026
Flashbay logo

Reply from Flashbay

Hello Hannah,
It’s great to hear that Eric was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Good product value & service

Good product value. Excellent communication and support from Rachel at Flashbay. Would use them again

January 27, 2026
Flashbay logo

Reply from Flashbay

Hello John,
It’s great to hear that Rachel was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Great timely service from beginning to end. Product is just what we needed.

I got a quick response with a quote, timely follow up, and my order was put through very quickly with Marcus. He followed up to make sure I was happy with the product and service. I ordered flash drives with our logo to hand out to our clients as a follow up to their meeting and to hold valuable documents on their person if they are caring for a loved one to have POAs close at hand in a pinch or for themselves.

January 26, 2026
Flashbay logo

Reply from Flashbay

Hello Customer,
This is what we love to hear!
It’s great to hear that Marcus was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

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