Francis Reviews 1,824

I am absolutely in love with this bag.The navy colour is perfect and goes with everything in my wardrobe!The size is ideal for every day use:spacious enough to fit all my essentials without feeling bu... See more

Good quality bag with great colors, and it fits even the biggest laptops (without a case). However, because the bag is somewhat triangle-shaped when viewed from the back, there is still some spac... See more

I absolutely love this pink leather bag! The color is soft yet eye-catching — perfect for adding a pop of fun to any outfit. The leather feels high-quality and smooth to the touch, and the stitching i... See more

Just wanted to thank the customer service department. After UPS lost my parcel, the francisbyfb customer service went out of their way to locate my parcel and get it delivered. It did arrive after Xma... See more

I bought this bag recently and I’m honestly obsessed. It’s super cute, the color is exactly like in the pics (a soft creamy beige that goes with everything), and the material feels sturdy and high-q... See more

Unfortunately, the handles of the bag contain regular braided ropes for stability and shape, but the ropes are pulling red threads, which then stick out through the leather holes in the handles – thi... See more

I have the expresso martini bag and it looks exactly like the photos !! It fits everything i need for a full day of school as well (3 notebooks, laptop, deodorant, fat pencilcase, etc). However it doe... See more

I LOVE it. My handbag arrived today, it's beautiful, exactly like the picture. Even though I ordered it from another country, it arrived in about 3 days. Beautifully packaged, cute girly cards include... See more

Still no communication from this company as to how I can return an outrageously oversized, mislabeled sweater I purchased with order # CF31940. You can check for yourself before ordering that they hav... See more

I am absolutely delighted with my new Francisbyfb It Girl Bag! ☺️ Made of 100% genuine leather, you can immediately feel it both tactilely and in the quality of execution. The material is soft, but a... See more

the whole delivering process was a bit confusing, as i havent gotten any updates until it arrived. + it came a few days later than it should’ve came at latest and when i tried contacting the team thro... See more

I had an issue with my original bag, and the Francisbyfb team handled it so kindly and professionally. Boris was especially helpful and responsive. He made the whole process really easy and arranged... See more

Coming up 2 weeks ago I asked for a refund on a faulty bag purchased for my daughter for Xmas. Bag fell apart in numerous places first time used. I refused a new one being sent out and pursued refun... See more

Delivery faster than expected, bag is absolutely perfected and matched description. Such a good back to fit everything i need for school (2 binders, notebook, macbook, pencil case and a water bottle)... See more

My bag arrived perfectly! No issues whatsoever, and included a free gift. Bag feels sturdy, secure and of excellent quality. I’ve already received many compliments! I would certainly recommend this... See more

Ordered 3 items and 1 free item. Orders over £135 need to pay import fees which I understand. However they state import fees are 12% of your order ( they are shipping from the Netherlands to me in th... See more

This bag is absolutely perfect! It has plenty of space, is wide enough, and fits a lot of items. It’s also super comfortable and convenient to carry. My order arrived within a week, and I honestly thi... See more

The order arrived really fast, I placed the order on monday and the bag arrived on friday morning. I ordered the muse bag in espresso and it’s really pretty and spacious. All of my school stuff (ipad,... See more

Dear Francis I just bought the IT-Girl bag and im in love! The whole packaging was secured and a fast delivery. Im obsessed with the leather and colour, it matches with any outfit and its PERFECT f... See more

Honestly,the servis is amazing! My bag broke and I messaged them — they replied within an hour and sent me a new one! The best customer service ever. I’ve gotten like 100 compliments on my bag, it’s j... See more

Ordered a school bag for my daughter, paid immediately. It said it would take 3-5 working days to receive the bag, but it hasn't arrived yet, it's been three weeks now. I've tried to reach the company... See more

I ordered a bag from this website and it hasn’t arrived yet. I haven’t even gotten a confirmation mail and the money has been sent out of my account. I’m disappointed because that means it won’t arriv... See more

I got the mini navy blue bag, it's a gorgeous colour and fits a lot into it for its size, the gold detailing on the bag makes it look high end and adds a really nice touch to the navy. The material is... See more

I bought The It girl bag in black, large size and it is perfect. The bag herself looks amazing, true to image and the quality is really good, holders are strong and she fits with the biggest puffer... See more

I recently got the It Girl bag in the Vanilla Pink color and I’m honestly in love! 💖 The quality is amazing, the leather feels super soft but still very durable. The color is exactly what I hoped fo... See more

I ordered this bag for my daughters Christmas present and sadly wjen we received it it was the wrong size, very Dissapointing. We then had to wait almost a week to see if the situation could be sorted... See more

I ordered a bag 12 days ago and then recieved no details that my bag had been shipped or any updates other than a confirmation email. I also have been trying to reach out to customer service via ema... See more

FrancisByFB, There was no indication of the large amount of tariffs that would need to be paid upon receipt of the large ItGirl Bag. When the UPS shipment arrived at our house, we had to pay the... See more

Very nice bag and so stylish! Have had it for about 5 months now and have used it for my first year in college and it has held up perfectly! It has gone through rain and snow and is still perfect. Hav... See more

i absolutely fell in love with this bag!! it’s perfect and smells like real leather as it should be! it took a little while to arrive but that was said before the order (pre-order shipping between 3se... See more

I ordered a bag and it has been well past the estimated delivery date for a while and tracking shows that it has been in the same place in germany for over a week. I messaged and emailed the company a... See more

Fantastic bag, kudos to the marketing team for presenting it so well! The bag itself is great for being big enough for books and laptops without having to be stiff and hard learther. However if the pr... See more

Delivery was late by 3 days but they did say it before hand because of black friday, the bag is absolutely beautiful, will buy another soon. They give a cute keycharm. No damage. Very happy!

I ordered yesterday and I received it today! Amazing, I am really happy with it and my experience was great. No complications at all and very quickly delivery! Arrived in perfect condition, and nicely... See more

I am so dissapointed and in chok over this scam company. They withdraw my money immediately, but never delivered the ordered bag. I ordered a bag September 7. I received an order confirmatio... See more

I recommend buying from Francis By FB to everyone. The bag I ordered is really cute, capacious and consistent with the description. And looks just like in the pictures! Their customer service is als... See more

I ordered the Mini it girl bag in Vanilla Pink, the colour looks slightly different than the pictures but still gorgeous, I had to email customer service as I didn’t receive a confirmation email and t... See more

I’m absolutely in love with my It Girl bag. The quality is amazing it feels luxurious and well-made. It’s the perfect accessory to elevate any outfit, whether casual or dressy. I also loved the packag... See more

Nice bag. Inside pocket had a broken zipper. Waited for the bag for a month so felt very dissapointed. Also the waiting time was not as promised so that was dissapointing too. My emails were responded... See more