GiftCards.com Reviews 15,710

I purchased an e-gift card for my daughter’s birthday. This was 6 days before her birthday. My credit card was charged immediately. First they emailed the gift card to me. I contacted them and they ap... See more

I’ve been trying to buy some Airbnb and chipotle gift cards for myself (as there’s a 3% cashback via Rakuten) however all my transactions keep getting ‘risk rejected’. They processed 2 of my transacti... See more

7 times I tried purchasing an e-card. All rejected by some bogus review. All of my information is correct and they refuse to state what the validations were that failed. I see I'm not the only pe... See more

Cancelled my order twice. Once through Apple Pay, which is verified and the second attempt with card, both of which I use frequently without issue. I guess I’ll spend my funds elsewhere. Edit 12/3... See more

Giftcards.com is a convenient and reliable option for buying gift cards for just about any occasion. They offer a wide selection of popular brands, customizable designs, and both digital and physical... See more

Took 4 days to process a physical card order, cancel and refund takes 5 days.. Now the order was shipped but no tracking info was available.. Don't know how they can still be in business. Now received... See more

I ordered from this company during the Christmas season. Unfortunately, there was some problems with mail delivery (mail was slow) and got worried that the cards would not arrive in time or that the... See more

I purchased an eGiftcard but it was cancelled without any proper reason. I got an email that it didn't pass their security screening and I needed to check my billing and shipping info. I do not un... See more

"Apparently texting was turned off so the card didn't go through, but I wasn't notified. Other then saying order complete. The recipient never got their card so how is order complete!" They have fi... See more

Warning: Do not use this site to buy gift cards. They are not legit, and there is no effective way to reach their customer support. I made the mistake of purchasing a $100 gift card. Although I follow... See more

I was in a hurry because I forgot my sisters bday, but she never even knew because her newly purchased visa card came in her email so special gift was sent!

Recently my wife and I attempted to use a GiftCards.com card at a restaurant. It was rejected. I wrote a negative review here and immediately was contacted by GiftCard,com customer service. It turns o... See more

I use giftcards.com on a quarterly basis to send out gift cards and it always works phenomenally. I had a challenge with an error that I made this month (entered a wrong email address) and their cust... See more

Terrible company. They will fill one order and then cancel the next one even though I use the exact same information and exact same method of payment. They will also not provide you with any reason... See more

Received a virtual visa gift card 12/23 with an expiration of 2032.... Though in the fine print it states after 12th month it starts taking a Monthly Maintenance Fee of $4.95. What a SCAM GIMMICK....... See more

Unbelievably poor experience with this company. Virtually no customer support after purchase. I have called the customer service number, which refers you right back to website, urging you to use the... See more

This company rejected a first (and last) purchase for a gift card because of some nonsense automated security process they have, despite the fact that the purchase is being made through an external an... See more

Absolutely a scam website and giftcard, ordered a 25 dollar giftcard through them for sephora, tried to get it redeemed and it was fake!! Card would not get activated and i just lost 25 dollars, am do... See more

Absolutely horrible experience. I bought a gift card here for a secret Santa and it was never sent. I’ve called now THREE times and been promised it would be received by a certain date, never was, the... See more

Card won't work at merchant I selected, Home Depot. Apparently when you select terms and conditions it transfers to retailer. Yet because purchase wasn't with retailer they have no info. Huge scam and... See more

Horrible experience with this company. I decided to purchase a gift card using PayPal as my payment method. Seconds after placing the order I received an email telling me that the order was canceled... See more

liars virtual VISA cannot be added to Google Wallet. No mention of this until you buy it and try to add to Google Wallet virtual VISA cannot be used to pay for something even when... See more

I was sent a gift card but when I redeemed it some of the details were missing - it just says ‘Error retrieving CVC2. Please contact place of purchase.’ I’ve raised two support tickets in the last wee... See more

Do not and I repeat do not purchase anything from this company they will take your money and will not give you the gift card. I purchased gift card October 5 never received gift card. Got an email say... See more

I can't use my giftcards.com gift card to buy a gift card. It gives an error. I have tried 3 different toll free phone numbers as well as messaging through Facebook with no luck. The phone numbers... See more

Awful experience — avoid this company! There’s absolutely no customer service: phone lines just play recorded messages, and all emails, online forms, and messages are ignored. I strongly recommend g... See more

Total garbage company. The rejected my 1st card and then 2nd Card. I thought it was because I signed up through Google. I had my wif sign up and same crap. Don't waste your time, I did with multiple c... See more

Placed order for an One4All gift card, and it comes with a bonus. Only the bonus portion received, not the main giftcard. Reported the case in their website, and got an auto reponse, no follow up... See more

Its unfortunate that I can't give ZERO stars! Order from ANYONE except this company! It took so long to even ship my daughter's gift card I had to buy one from someplace else! So her bday gift ended u... See more

The $100 gift card I received was damaged with numbers missing so I was never able to use it. I sent the receipt to customer service to get help/the card number and they sent me a list of charges on... See more

I was gifted a card, but to redeem the car for something that you particualr wanted is impossible. And if you do, don't try and redeem for a value thats not a whole number as their system doesn't wor... See more

When you purchase a gift card from ANY OTHER WEBSITE OR RETAILER- you normally get your gift card IMMEDIATELY - I will never order from this place again because they take their time to “validate” the... See more

I won a $250 gift card at a charity event. I registered the card and used it once. I had a remaining balance of $129.68. I tried to use it a couple weeks later and it was declined by the merchant.... See more

The automated security screening randomly cancels most orders. One customer service agent was very helpful and was able to whitelist my information temporarily, though he had no idea why it was decli... See more

I used GiftCards.com to compensate research participants. I purchased 19 cards over three months and the process for 75% of the purchases was horrible. Some recipients did not receive the cards, they... See more

We were gifted a card from this company from a friend. Upon reading the instructions on how to redeem we attempted every way on earth to access the .com site to redeem the card. THE SITE NEVER LOA... See more

It's always so easy to purchase. Nothing is hard about it, straightforward. One click and probably in a matter of 5 simple clicks. It's done I would recommend it highly, and I trust. It's even better... See more

They keep rejecting my orders even though everything is 100% correct. Since I can not place any orders I contacted them to close my account and their response to that had abosulely nothing to do with... See more

Fanvue hacked and spent my gift card. Because i no longer have the card as actions are now past tense the issuing company has no problem telling me I am sol. Do not buy physical gift cards. Do not use... See more

I am updating my review because they did make it right fir me. I am still disappointed that my daughter's bday gift is late now but I respect that the company genuinely cared enough to make the situat... See more

I would give 0 stars if I could, recently I bought a valorant gift card from target online from your place THAT WAS 25$. After the purchase the code came to my email like usual but suddenly when I tri... See more

I tried to use 2 giftcards from my nephew. Both were declined. I then went online to register them; still declined. I tried 2 different "help" 800 numbers and couldn't get a human; so no help availabl... See more

Edit: Apparently, the security screening forces the name of the credit card to match the name of the account holder. It's really annoying; if a family member wants to buy you or someone else a gif... See more

Do not use this online giftcard provider! It takes out a "dormancy fee" periodically from the day it's gifted, ultimately depleting your entire balance if not used immediately. This place is a scam

I attempted to purchase an Eddie Bauer gift card with my discover card. A message popped up in red saying unable to process use another payment method. I double checked the info and tried submitting a... See more