HostPapa Reviews 2,675

I was having serious difficulty with a DNS issue for my website! Japhiel from HostPapa was honestly so helpful! After days of running around in circles, Japhiel had my problem solved in a matter of mi... See more

Hi, I work on Hostpapa tools several years ago, I guess since 2012. Actually, I use a VPN which allows for more flexibility and customization on my Unix server and everything works fine. I have... See more

Ramond V is a superstar, the second time he helped me on separate occasions, it was quick and he got to the point which I noticed others took forever he really knows what he is doing and should coach... See more

I’m giving HostPapa 5 stars. Every time I’ve needed help, their support team has been prompt, friendly, and genuinely helpful. The agents are professional and knowledgeable, and they get things resolv... See more

Whenever I have called HostPapa I have found your technical support exemplary. Today was no different. Your support technician Frank U. did an outstanding job. I was locked out of my account and I cou... See more

Years ago I had my own website account with HostPapa. Now I am back and continue with them, as HostPapa provided the better services which I needed, especially the tech support! Today I got great he... See more

Been with host papa for years. They have always been very quick to support, either via CHAT or if a larger issue, through support tickets. Issues always resolved fast and to my liking. Have used my... See more

Your CSR's are always attentive and willing to help. They are professional and know how to get the help I need in a very timely fashion. I have been with HostPapa for almost 20yrs (Canadian Web H... See more

We had an issue promoting our site to production. I had to call in as online support wasn't very effective. Luckly, I got Neder on the phone and he really saved the day. He was very knowledge and p... See more

Prompt support if an problem comes up, and the support staff members know their stuff. If an issue appears, it is resolved within minutes, not days. Apart from that, everything has been working grea... See more

I changed to HostPapa after my host of 20 years put up their prices 10x the amount I paid HostPapa. I was worried about migrating myself but HostPapa went beyhond my expectaions transfering 2 website... See more

Neder was understanding and knowledgeable. He did an excellent job of quickly tracking down email issues and was able to correct most of them. Somehow I lost a 3 emails into the ether when my desktop... See more

I will say I was fairly hesitant when our SEO agency recommended HostPapa, as, though I'd read enough reviews in favour of HP, there were a couple of negative ones (I think on Reddit) saying that they... See more

Jonathan Gonzalez jumped on a Live Chat with me to walk me through several challenges I had in managing my company's domains. From guiding me patiently step-by-step, Jonathan helped me reach the res... See more

Email and Chat support was inadequate for my level of expertise ( website content skills, but only low level system skills). However, on phone support, Naithan willingly slowed to my pace and guided m... See more

I have used HostPapa for my web hosting services for almost fifteen years now. The support team has been wonderfully helpful and patient with resolving my website problems. The online chat help s... See more

Been with Host Papa for 6 years. This week their "migration" removed the ability configure online email interface and changed how support tickets are managed. Big changes in service were not commun... See more

HostPapa always respond to support issues extremely quickly and, in my experience, solve any issues very quickly and without any fuss or bother. Unlike a lot of organisations, you get to chat with a h... See more

The online support staff are amazing and so helpful. It's nice to be able to quickly sort out your problems online without endless chatbot circles or waiting on hold for ages. I couldn't work somethin... See more

Great technical and admin support people. The few times I've called for support I been satisfied with the support provided. Communication is also good; not too much, but enough. I do not have exper... See more

I changed my primary domain name, and although there were a few problems, I was well supported and everyone was very patient. If you are an elderly person, alot of this technology is rather alien, so... See more

I've websites and domain names with HostPapa for many years and never had any issue that couldn't be resolved quickly. Recently, I transferred another website to them and the whole process was smooth... See more

I have called HostPapa's help line four times this week, or was it even five? Each time the people sounded knowledgable, were cordial, and it seemed like things would soon be resolved. But by today, a... See more

Been with Hostpapa for over a decade. They've always been resonably priced, I can't remember anytime my sites have been offline or under performed. Well done HostPapa, we will be working together for... See more

I am very pleased with your agents. Whenever I run into an issue. I can rely on anyone to support me in a huge way. They are courteous, knowledgeable and will refer me to the correct person if I reach... See more

I was having trouble getting my email set up on my phone. My host papa rep helped to trouble shoot and found a solution and was very patient with me as i worked through the steps. As a customer for ov... See more

Jesus was very quick to find the solution to my problem via a chat. Such clear instrucitons! He included screenshots to help me get to the right windows so I could perform a password change in the c... See more

I have been using Hostpapa web hosting for over a year. Web hosting performs very fast and is reliable. Cpanel allows me the user to make changes very easily, and support is excellent resolving iss... See more

This is not my first review for Hostpapa but it’s good to get the chance to tell you all how good Hostpapa is. I’ve been using their hosting services for over 10 years and I’ve never been let down. Th... See more

The tone of Nathan's voice - from start of conversation he sounded interested in resolving the problem. This was a direct contrast to a previous conversation with HP customer support. His diction... See more

I sometimes run into bother and cannot find an answer, but when I call Hostpapa customer service I always get friendly responses, helpful advice and links, and if it is too technical, the matter is se... See more

Jericho made my experience great! He took his time with me, I'm not that computer savvy, but Jericho didn't make me feel stupid. Sometimes talking to computer people can be intimidating. Jericho made... See more

Houssem S. was very professional and very clear in guiding me through the whole process of setting up our website. I really appreciate his patience in explaining things, especially in answering my que... See more

Please do not use this hoisting service. Their email platform is extremely poor. Hostpapa’s email exchange surfers from a 1-min delay with makes 2FA both stressful impossible to complete. We believe i... See more

HostPapa is the best hosting platform for WordPress sites. Affordable pricing, great customer services. I've been using them for over 2 years and had over 15 sites. I am very happy. Staffs are know... See more

There was virtually no waiting for customer service to connect, which is very rare these days. Alisson M. helped me resolve my issue almost immediately. Thanks so much Alisson! you da best!

Rodrigo is an outstanding goodwill ambassador for your entire Digital Space/HostPapa organization -- a firm whose services we have been purchasing and using for years now. Rodrigo is thoughful, frie... See more