I would’ve given 5 stars because it’s deserving of such. Your shipping though can use a substantial improvement as far as making sure a box is taped properly before shipping. Its nice to know that a m... See more
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Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.
Contact info
140A 58th Street, Suite 6N - 6th Floor, 11220, Brooklyn, United States
- 877-834-1434
- [email protected]
- www.jomashop.com
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Sent watch to Jomashop for repair
Sent watch to Jomashop for repair. They lied about the condition of the watch. Omega Seamaster 9000.00 dollar watch. I spent 160 dollars for insurance with UPS to ship it. These turds sent pictures of another watch and said it was abused and voided their warranty. Jomashop is a cheap scam. I took the watch to a local dealer and they manually winded it. Watch has been working perfectly ever since. STAY AWAY FROM LIARS. Jomashop didn’t do anything . Don’t trust their company or service department. They received the watch and mailed it back to me 2 months later and did nothing. Liars
EXCELLENT!!!
Always my experience is excellent. Al the time gound good items and good prices.
Everything that I have ordered has been legit
The fragrances that I have ordered have been the real deal and have showed up in a timely manner. The only issue that I do have my last 2 orders, it looked like someone was trying to get in to my package.
Great and Reliable
Always has competitive or below market prices. Ships relatively fast.
It was easy to use.
very excelent
Damaged items and bad customer service
First problem since ordering fragrances from Jomashop. I received a clearly used fragrance with some damage to the atomizer. I followed the procedure to have it returned without being charged. I received an email from James with further instructions to provide pictures which I did and now I am being ignored. Something is going on with usual trustworthy sites shipping out fakes and damaged fragrances. I guess I’ll contact my bank and just purchase right from the fragrance house if jomashop knowingly sends out used and fake items then ignores me.
Literally my go to whenever I want to…
Literally my go to whenever I want to buy a fragrance, I recommend Jomashop to everyone
Great experience over all
Great experience over all with purchases (3 so far). Only gave 4 stars cause processing and shipping times are longer than I expected them to be. Times stated have been overran with each of my purchases.
Customer service horrible - go elsewhere!
Jomashop refused my return despite me following their proceedure. After 20 minutes a gentleman answered phone. He was the rudest c.s. person I have worked with in 60 years. Refused to tell his name, refused to get a suspervisor, and repeatedly interrupted me, saying if you would stop interrupting me.... Totally condescending, accusatory, rude, didn't send follow up e-mail as stated. On hold again because of his incompetency and impatience ("This call is over 2 minutes so I am going to hang up."
Excellent choice at great prices!!
Glory to jomashop
Fragrances take about 2 weeks to arrive which is a very normal waiting time if your not getting babied by amazon. Every package i got has been the correct package and its typically 30% cheaper than retail. I will be buying here again
I purchased a real pair of Rayban New…
I purchased a real pair of Rayban New Wayfarer Classics from Jomashop in April 2025 and they were great. Unfortunately I broke them and had to buy another pair. I purchased a second pair from Jomashop and they sold me fake ones! They looked completely different in size and were made of cheap plastic. They made ME pay for return shipping and refused to acknowledge they were fake! I will never buy another thing from this sketchy website. The experience with customer service was horrible, I actually liked buying things from Jomashop before this experience. To make me pay for return shipping and consistently deny you sold me a FAKE PRODUCT is a horrible company practice. ZERO STARS.
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