Juno Reviews 2,241

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People highlight the excellent service provided by the staff, who are described as helpful, friendly, and professional. Customers appreciate the clear and easy communication throughout the entire process. The company's responsiveness and the efficient handling of queries are also frequently praised. Consumers consistently mention the user-friendly dashboard as a standout feature, which allows them to easily track progress, upload documents, and stay informed at every stage. The platform's ease of use and the ability to quickly access information are highly valued, making the overall experience smooth and less stressful. The speed and efficiency of the service are also recurring themes in the feedback.

Based on these reviews

Rated 5 out of 5 stars

As first-time buyers, we were really impressed with Juno. They worked efficiently and kept the process moving without delays. Communication was clear and easy, and we always knew where things stood. T... See more

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Rated 5 out of 5 stars

Extremely impressed with the service we received buying and selling a property with Juno. Their very helpful staff replied to all queries promptly and have been great dealing with issues. The das... See more

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Rated 5 out of 5 stars

Juno have been my solicitors whilst selling my house and also when buying a new one. We are near to exchange on the new property now and I am so glad that I chose Juno. They consistently reply to emai... See more

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Rated 5 out of 5 stars

Finally we have a great experience while using Juno as a solicitors. Our house sell went smoothly, no nasty surprises or delays. No hidden fees, or avoided calls. They have got created our case prog... See more

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Rated 5 out of 5 stars

We had never heard of Juno before, but were recommended via our estate agent. Our last property move with our solicitors wasn’t great, they were very slow and old school doing everything on paper w... See more

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Rated 5 out of 5 stars

Very responsive. Excellent communications - answer calls v quickly, have email & chat facility that are both well-managed. They made sure that we were ready for every step so that there were no unnece... See more

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Rated 5 out of 5 stars

Excellent service from start to finish, we are happy with the service provided. They were efficient, keep us updated and always approachable when we had questions. The whole house-buying process felt... See more

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Rated 5 out of 5 stars

We found the whole process really straightforward. Especially with having access to the dashboard where you can see exactly what stage the transactions are at, and how things are progressing. On th... See more

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Rated 5 out of 5 stars

We used Juno to sell and buy a property as recommended by our estate agent. I cannot fault Juno, there were no negatives with the experience. Our estagents agents and mortgage advisor were also impres... See more

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Rated 5 out of 5 stars

Before buying my first house, everyone told me that dealing with solicitors would be the worst part. So I got a mortgage broker, who would chase the solicitors for me. She chose Juno, and I know why -... See more

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Rated 5 out of 5 stars

Juno has been amazing for my sale & purchase. Everyone in my chain commented, if they could do it all again they would go with Juno. Questions answered immediately, details reviewed and passed on str... See more

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Rated 5 out of 5 stars

Incredibly prompt and professional throughout Great customer services throughout - phone lines were always answered Enquiries were responded to in less that 24 hours every time All docu... See more

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Rated 5 out of 5 stars

Juno were absolutely excellent and made the process of selling one home and buying another as simple as possible! They were so responsive, on both phone and email, and the online portal was very easy... See more

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Rated 5 out of 5 stars

We signed up to use Juno as recommended by the estate agents. Within minutes of signing up we received emails from Juno talking us through opening the Juno app. The selling process from start to poin... See more

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Rated 5 out of 5 stars

Dear Amy The entire Juno team have been outstanding! The ongoing messages - phone calls- texts to keep us updated are spot on Every time I asked a question you always answered in an easy to unde... See more

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Rated 5 out of 5 stars

I sold my house through Juno, they were extremely helpful, professional and friendly throughout the whole process. They kept me informed every step of the way via phone. Their dashboard was easy to us... See more

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Rated 5 out of 5 stars

I would highly recommend Juno If I could give them a higher rating I would! Very professional and easily contactable They have a great easy to use dashboard that even a technophobe like myse... See more

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Rated 5 out of 5 stars

Very efficient and friendly service, timely responses to queries and nothing ever seemed to be any bother for them. The online dashboard to see progress on both sale and purchase was very useful.... See more

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Rated 5 out of 5 stars

Excellent relaying of information and ‘things to complete’ throughout the entire house selling process. Also very helpful to speak swiftly to a human being on the phone without going through usual A... See more

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Rated 5 out of 5 stars

I could not recommend this company enough. They aren't the cheapest but you pay for what you get. They were absolutely brilliant at keeping us updated. We didn't need to worry about anything. They d... See more

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Rated 5 out of 5 stars

Juno was excellent throughout my house sale. Having the dashboard was very useful for monitoring the process and the team were very efficient, friendly and reliable. There was always someone to assist... See more

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Rated 5 out of 5 stars

Best Solicitors I've ever used (and moved four times). My family have all used them. They are so 'on the ball' , friendly, efficient, professional, understanding, helpful ... what else can I say, they... See more

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Rated 5 out of 5 stars

From the first communication with Juno, everything was smooth, professional and personal. It’s great that there are multiple ways to communicate (email, phone, online chat and the dashboard) which ens... See more

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Rated 4 out of 5 stars

Juno had a great mechanism for keeping up to date with the progress of our house sale - the dashboard was a really clear way of checking in with the status of the transaction. Regular updates would al... See more

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Rated 5 out of 5 stars

From our first contact to completion everyone we spoke to was very polite and helpful. We were kept informed every step of the way and keeping track of progress yourself online was easy. The prices we... See more

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Rated 5 out of 5 stars

Juno are one of the best conveyancing solicitors on the market right now. We had such a wonderful experience with them , they were so professional and kept us updated at each step. They were always a... See more

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Rated 1 out of 5 stars

I used them last year. Would not use them again. I do not recommend. Transactional only, not able to provide you with legal advice. This is not a solicitor but an online conveyancer bot with very litt... See more

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Rated 5 out of 5 stars

Quick response via chat, email or phone. Always available when calling. Loved the modern looking dashboard which made it very easy to understand the process for a first time buyer like myself. Jun... See more

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Rated 5 out of 5 stars

Great service, delivered with clear and prompt updates and info through the dashboard system. Very modern take on house buying, but it works, no unnecessary calls or red tape. The team were still v... See more

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Rated 5 out of 5 stars

I was really happy with Juno from start to finish. The whole process was quick and efficient, and I always felt clear on what was happening at each stage. I especially loved being able to contact the... See more

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Rated 5 out of 5 stars

Juno made selling a property so easy. Other than a couple of visits to the post box, everything was done on my phone. If i was unsure about anything, they always answered the phone and provided imme... See more

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Rated 5 out of 5 stars

Excellent in all respects! Juno acted as solicitors for the sale of my house, which completed on 3 February 2026. Throughout the process, over the several months, I found their service to be con... See more

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Rated 5 out of 5 stars

Much better than bricks and mortar conveyancers. Any enquiries popped up on our dashboard and we could answer them straight away, upload documents and generally get things moving along very quickly,... See more

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Rated 5 out of 5 stars

Initially wary of using an online solicitor, I’m old school. I didn’t need to worry, when I had a query about anything I sent online I could ring and speak to a person. Easy access to upload documents... See more

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Rated 5 out of 5 stars

We were recommended Juno for our house sale and purchase, and they’ve been excellent. Their pricing is competitive, and the quality of their work is outstanding. They were proactive throughout, chas... See more

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Rated 5 out of 5 stars

Our dealings with Juno have been excellent from first contact to completion. The portal was straightforward and easy to use. Every member of staff whom we spoke to by phone was courteous, professional... See more

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Rated 5 out of 5 stars

We would not hesitate in recommending Juno - they completed our house sale within eight weeks! We received regular updates from them via email and they were always contactable for any queries. They... See more

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Rated 5 out of 5 stars

Every single person we spoke to at Juno was friendly, professional and so helpful any question we had they answered and even if they couldn't answer straight away they would ring or email back within... See more

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Rated 5 out of 5 stars

The transparency with how the sale was proceeding by using the online app was a real revelation. You could tell instantly if someone was dragging their heels and holding up the sales process. Being... See more

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Rated 5 out of 5 stars

Juno is a brilliant company, super efficient, very responsive and just overall amazing! Such a smooth process from start to end! Completed in just 15 weeks, which would’ve been a lot quicker if there... See more

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Rated 5 out of 5 stars

Juno’s online platform made understanding where we were in the process really easy. Our team was dedicated and we could see when our case was last worked on, which was almost daily! Our home-buying pr... See more

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Rated 5 out of 5 stars

You guys were amazing all through the entire process . It seems like a dream that Juno got our mortgage sorted in just 7 weeks plus. Great job, good communication and excellent service . Would definit... See more

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Rated 5 out of 5 stars

Buying and selling a home is rarely straightforward and there were certainly challenges with both my sale and purchase, but Juno handled everything brilliantly and pulled out all the stops to get both... See more

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Rated 5 out of 5 stars

We’re very glad we chose Juno Legal for the conveyancing on the sale of our property. Being based in Canada, the ability to manage everything online through the dashboard and checklists was absolu... See more

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Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Efficient conveyancing

We found Juno to be efficient and responsive. Through their online dashboard, enabling enquiries to be dealt with quickly. And when we needed to speak to someone, there was always a human to contact. Even when after office hours, someone would respond.

February 6, 2026
Rated 5 out of 5 stars

House sale smooth process

Great communication throughout the house sale, which was invaluable to me living several hours away from the property I was selling. The dashboard was easy to follow and made the whole process very easy. I would highly recommend this company and the service they provide.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Juno made the process straightforward…

Juno made the process straightforward and easy to understand. Communication was clear, the platform was user friendly, and the team was helpful whenever I needed support, when issues came up, the team addressed them and helped move things forward. In the end, the process was completed smoothly, and I appreciated their support in getting things sorted.

February 6, 2026
Rated 5 out of 5 stars

Top class service

Juno has a team of solicitors so there is always someone available to solve problems or answer questions , none of the usual excuses such as the solicitor is unavailable for days or weeks , these people are on the ball 24/7 and just alleviate any anxieties or questions , absolute first class service and a fabulous team

February 13, 2026
Rated 5 out of 5 stars

Efficient and user friendly

We bought through Juno in 2020 and sold with them in 2026. We loved the online dashboard, very user friendly and always someone on hand to answer queries or work on the case, as it's a team, rather than one person. We'd have bought with them in Scotland next if they operated there!

February 12, 2026
Rated 5 out of 5 stars

Having not sold or bought property for…

Having not sold or bought property for 37 years, so much has changed. I wasn't keen on the app at first and the chat feature as I like to speak to a person but I must say it worked really well.
The transaction didn't go as fast as I hoped but this was not down to Juno, it was down to my buyer's solicitors who were very very slow.
Thankyou to the Juno team and in particular, Ellie who kept me updated daily and also kept me sane.
😄

February 12, 2026
Juno logo

Reply from Juno

Hello Beverley,
Thank you for the 5* review. Being able to chose between web chat, phone or email for communication means we can keep in touch in a way that works for you. We get a lot of positive feedback about the transparency and ease of use of the dashboard - we're glad you were able to get used to it. I’ve passed your feedback on to the team, they’re all very happy you thought we did a good job. Your team were delighted to hear your feedback and very happy to have helped.
Best wishes,
Laolu

Rated 5 out of 5 stars

Fabulous

Tentative, professional clear service.
Very quick replies to emails, and always updated on progress, took all the stress away from us

February 12, 2026
Juno logo

Reply from Juno

Hello Emma,
Our goal is to simplify the conveyancing process so it is great to know that you enjoyed our service and we were able to make this a stress-free experience for you. Thank you for taking the time to leave a review, we really do appreciate it.
Best wishes,
Laolu

Rated 5 out of 5 stars

Five Star Process & Service

We were kept updated every step of the way during our recent Property Sale...Five star service!!

January 31, 2026
Unprompted review
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Reply from Juno

Thank you for the review Debbie. We're delighted to hear you had an excellent experience and felt well informed throughout your sale. We pride ourselves on keeping our clients well informed.
Best wishes,
Laolu

Rated 5 out of 5 stars

10 out of 10

Juno were reliable and kept us informed and up to date with every step of the process. Although most of the process was done online we still received phone calls checking we were satisfied with the progress and to answer any questions we may have.
I would highly recommend Juno.

October 23, 2025
Unprompted review
Juno logo

Reply from Juno

Hello Sam,
Thanks for the 5* review and recommendation. We're delighted to hear you had an excellent experience and felt well informed. Keeping our clients updated through various methods such as the dashboard and phone us is something we pride ourselves on.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent service by all.

Juno truly made our whole experience so much easier, anytime we phoned we got the answers we needed. We felt that the whole team were all up to speed with our cases and that whenever we needed them they were there, no matter who we spoke to. BIG thank you.

February 11, 2026
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Reply from Juno

Hello Anita,
Thank you for the review. We work in teams at Juno because your work still gets done if someone is ill or goes on holiday – this isn’t often the case with a traditional solicitor. We're delighted to hear we answered your questions and that you found every person you spoke to was fully informed about your case, and this led to a smoother experience.
Best wishes,
Laolu

Rated 5 out of 5 stars

Outstanding

An outstanding, personal and modern service for both our sale and purchase. The portal works really well, as do the support teams responding on messages, phone and email.

February 4, 2026
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Reply from Juno

Thank you for the 5* review William. The Juno dashboard along with our Client Support team allow us to respond back to you quickly while maintaining a personal service - we're glad you enjoyed the experience.
Best wishes,
Laolu

Rated 5 out of 5 stars

Amazing service and communication

We were so happy with the service from Juno. They were brilliant with communication, almost always giving a same day response. The online dashboard made things really easy and streamlined. We would 100% use them again

February 4, 2026
Juno logo

Reply from Juno

Hello Andy,
Thank you for the 5* review. We work in small teams alongside having the dashboard, so you get speedy, personalised responses from us. I'm glad you’ve found this resulted in better communication and a more streamlined service.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great experience while buying a house

Great experience while buying a house
Quick and smooth journey

February 11, 2026
Juno logo

Reply from Juno

Hello Vikas,
Thank you for the review. I have passed your comments to the team who all wish you happy times in your new home.
Best wishes,
Laolu

Rated 5 out of 5 stars

Smooth sale and purchase process

We used Juno under recommendation from our sale estate agent and I could not be more please with the service.
Smooth process on both our sale and purchase, online platform is perfect, the team was really responsive when we had questions and got almost daily updates when it came to arrange exchange of contracts .
Would definetely recommend!

February 6, 2026
Unprompted review
Juno logo

Reply from Juno

Thank you for the 5* review Daniela, we really appreciate it.
We get a lot of positive feedback about the transparency and ease of use of the dashboard for updates - we're glad you liked it and found our team very responsive. Fast response times are a high priority at Juno.
Best wishes,
Laolu

Rated 5 out of 5 stars

Brilliant company

I could not recommend this company enough. They aren't the cheapest but you pay for what you get. They were absolutely brilliant at keeping us updated. We didn't need to worry about anything. They did it all.
If you want a stress free experience, definitely use Juno.

February 10, 2026
Unprompted review
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Reply from Juno

Hello Deborah,
Thank you for taking the time to leave a 5* review. We're proud of our value for money service and I'm thrilled to hear you didn't need to worry and found it stress-free.
Best wishes,
Laolu

Rated 5 out of 5 stars

We had a fantastic experience with Juno…

We had a fantastic experience with Juno Property Lawyers. Although they are online and phone-based in London, the service felt personal and hands-on throughout.

We could always speak to a member of the team when needed, and they kept us fully informed at every stage of the process while consistently pushing things forward. Communication was clear, timely, and reassuring from start to finish.

Professional, efficient, and genuinely supportive — we wouldn’t hesitate to recommend Juno.

February 4, 2026
Juno logo

Reply from Juno

Hello Jon,
Thank you for your recommendation and great review.
Having various options to communicate - through web chat, phone or email as well as your personal Juno dashboard - means clients can keep in touch in a way that works for them. We're glad it worked for you too.
Best wishes,
Susan

Rated 5 out of 5 stars

Very pleased friendly people helping me…

Very pleased friendly people helping me step by step 5star service

February 9, 2026
Unprompted review
Juno logo

Reply from Juno

Hello Philip,
We're delighted you experienced 5* service. Thank you for leaving a review.
We pride ourselves on our friendly yet professional approach and we 're glad that came across

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