Queensboro Reviews 29,608

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the high-quality products, noting the excellent workmanship and the variety available. Consumers find the ordering process easy, including logo uploads and proof approvals. The quality of embroidery, especially on items like hats and sweatshirts, receives high praise. Customers are also very satisfied with the service provided. Many highlight the helpfulness of the sales team and the excellent customer service, with representatives like Melissa Taggett being specifically commended for their dedication to ensuring order perfection. The company is often chosen for repeat business due to its reliable service, product quality, and timely delivery.

Based on these reviews

Rated 5 out of 5 stars

This was an awesome creation! I love how it turned out. As a non profit we have limited resources to create marketing materials. It has been very cost effective with Queensboro. I will continue... See more

Rated 5 out of 5 stars

The offer was too good not to try. The variety of products is very nice. The ordering process including logo upload & proof approval was easy, and the final product is lovely- plus, I received my ite... See more

Rated 5 out of 5 stars

Amazing! I ordered one item so I could see the quality before making a larger order. Often when ordering just one item the prices are really high. It was very reasonable. First impression: the qual... See more

Rated 5 out of 5 stars

We are a small 501c3 non-profit in startup phase. We are 100% philanthropic and were in need of high quality branded gear at a very friendly price point. Queensboro offered an unmatched promotional p... See more

Rated 5 out of 5 stars

Thank you Abby, Christy, and Shanel, for using great care to produce my order. I am very satisfied with how my stitched logo turned out my order shirts. I really appreciate the excellent quality of th... See more

Rated 5 out of 5 stars

My order came in perfect. Even though my order came later than the estimated time of arrival , I spoke to a representative, Sav who assured me it would come out that day and be delivered within days a... See more

Rated 5 out of 5 stars

The embroidery on my hooded sweatshirts turned out amazingly! I’m very happy with the overall quality of everything, and my order shipped and arrived earlier than the estimated delivery date even thou... See more

Rated 5 out of 5 stars

Everything was exactly as presented online. Sweatshirt and t shirt sizes appear to run true, hats are great, Overall product quality seems on point. Took a bit of time to receive order (about a... See more

Rated 5 out of 5 stars

The sales person was very helpful and the 1/4 zip sweatshirts were excellent and the embroidery of our logo: "Red Fox Maple". looked great. One problem, I found the sizing larger than expected an... See more

Rated 5 out of 5 stars

I'm very pleased with the items I bought which were part of a fundraiser for my organization (with organizational logo). I saw other members' orders and everything was beautiful, well made and should... See more

Rated 5 out of 5 stars

We have used Queensboro multiple times now for our business logoed apparel because of their excellent customer service, products, and timely delivery. The hats and fleece jackets we ordered are just w... See more

Rated 5 out of 5 stars

Not only is the product and workmanship top notch, Thier customer service is fantastic and handles problems progressively. I have found my new custom wearable company!!! If you have never tried Queens... See more

Rated 5 out of 5 stars

I am a small cleaning company that started with Queensboro for my work shirts from day one. I chose them because I am a Wilmington, NC native and wanted to support a local company. I have not been di... See more

Rated 5 out of 5 stars

Every time we’ve submitted an order it has surpassed our expectations! I’ve referred you to all of our community partners. They deserve to know about your outstanding work. Thank you for a fan... See more

Rated 4 out of 5 stars

Overall, Queensboro provides a great solution for small business people who aren't ordering mass quantities of work-branded wear. The one difficulty is not knowing (not being able to handle or... See more

Rated 5 out of 5 stars

I placed my first order with Queensboro to test out shirt sizing and accidentally ordered an XL and a Large instead of a Large and a Medium. Without hesitation, Queensboro went above and beyond by sen... See more

Rated 5 out of 5 stars

I had two occasions where I had to email and seek help with orders. Every person I have dealt with is not only knowledgeable, but also lived up to the company value of doing the right thing. Very imp... See more

Rated 5 out of 5 stars

It has a great variety of options to choose from, premium products, to good quality budget brands that you see in common supper box stores. Plus they are one of few print companies that offer both pri... See more

Rated 3 out of 5 stars

Well I waited over 40 days to receive my clothes in that time I had received two emails a day and a text every couple of days, it was like a little barking dog, after a while I just wanted to kick it.... See more

Company replied

Rated 5 out of 5 stars

I really wasn’t happy with the first polo. The second one by a different maker looks better, the fit is more accurate. The material still isn’t what the Board is looking for however. I will see how it... See more

Rated 4 out of 5 stars

Good quality/ value. Communication finally came through *My bad as I should have waited for the lighter blue ( Adidas ) to cone back into stock as the beautiful embroider logo would have popped mor... See more

Rated 4 out of 5 stars

My overall experience was not bad. I started to get impatient with the holiday shipping delays and no updates to inform me of such. I had to keep reaching out to customer service about the status of m... See more

Rated 4 out of 5 stars

Simple on line ordering, good review process including needing to change the original proof (our issue), 2nd proof came quickly and was correct. Shipping communication was good and final product was h... See more

Rated 5 out of 5 stars

This is an absolutely fantastic company to work with! Melissa Taggett in customer service is just amazing and bends over backwards to ensure that your order is perfect. Her and her team deserves all t... See more

Rated 4 out of 5 stars

I put in a big order a couple weeks ago. The order was delayed and missed a deadline which was unfortunate. Two hoodies I ordered had the wrong color thread as well. Once I communicated with the suppo... See more

Rated 4 out of 5 stars

Great products - great promotions easy to work with my only issue was not true to size the tshirts slightly larger maybe they'll shrink after few washes. But the company was great about sending me the... See more

Rated 5 out of 5 stars

I received my order a day earlier than estimated to my pleasant surprise! The support agents are friendly and have no problem answering any questions and helping the best they can. I am very satisfied... See more

Rated 5 out of 5 stars

Queensboro has been so wonderful! We've ordered from Queensboro 2x now and will continue to do so. On our recent order they REALLY came through. We wanted to wear their dress shirts for our company ri... See more

Rated 5 out of 5 stars

We ordered a total of 14 shirts, a variety of sizes both mens and women's. All the shirts came out very nice and professional looking with our company logos and the embroidery looked nice as well. We... See more

Rated 5 out of 5 stars

Queensboro offers high quality shirts for very reasonable prices. Recently ordered Sport Tek polos and I love the fabric. There was a shipping snafu where the order indicated it had been shipped but n... See more

Rated 5 out of 5 stars

Terrific clothing and all prints and embroidery of my logo has looked fantastic! Have not had an issue once when it comes to timelines for delivery of how my items have come out looking. On top of all... See more

Rated 5 out of 5 stars

Perfect true-to-fit sizing. Materials feel good and of good quality. Embroidery exceeded expectations (small lettering that other shops have produced less than stellar results). Fulfillment was a bit... See more

Rated 4 out of 5 stars

I was a little skeptical at first wondering what the quality of the shirt would be like, although the shipping was a little slow, it was well worth the wait. The fabric, although polyester, felt like... See more

Rated 4 out of 5 stars

Excellent quality every time, for a great price. Speed between proof approval and shipping/delivery could be faster. I don't use them when I need something guaranteed within 2 weeks but otherwise, the... See more

Rated 5 out of 5 stars

We've made several orders now with Queenboro. All apparel: cotton polos, t-shirts, fleece jackets, pull-overs, and quarter-zips. The quality for the price has been better than expected. The colors and... See more

Rated 5 out of 5 stars

Ordering was simple and the turnaround time from order to receiving my product was 10 days. I ordered several polo shirts for my business (different colors) and am very pleased with my overall. The q... See more

Rated 5 out of 5 stars

I've ordered polos, long-sleeve shirts, sweatshirts, tank-tops, and t-shirts from Queensboro (both printed AND embroidered), and everything has been great! They always get my logo done perfectly, and... See more

Rated 5 out of 5 stars

I ordered 24 embroidered hats -- and from start to finish the process was easy, communicative, and the final product was fantastic. I'd already known the products were good (I found Queensboro through... See more

Rated 5 out of 5 stars

Fantastic quality of hat. Soft and comfortable. Replay’s logo looks great thanks to the production and art teams. Best of all, we will be giving these hats to our fans tomorrow because Queensboro cu... See more

Rated 3 out of 5 stars

The company was easy to work with however one small thing seemed to bother me. Upon receipt of my order, the garments were simply stuffed into a plastic bag. I expected a better delivery presentat... See more

Company replied


Company details

  1. Printed Clothing Store
  2. Clothing Store

About Queensboro

Written by the company

Queensboro has been selling custom logo apparel and promotional products since 1982. In that time, we've become experts on business casual and other workwear, along with t-shirts, pens, mugs, key chains, drinkware and everything you can imagine to put your logo on. We know how to help you prepare for trade shows, conventions, and special events. After all, we've been helping folks look good for more than a quarter century!

Our prices are extremely competitive, but we hope that you are looking for more from us than just the best prices. One lesson we have definitely learned the hard way in more than 40 years in business is that, while price is important, trust, consistency, reliability, and accountability are ultimately much more valuable. So while our prices are good, the way we take care of our customers is even better.

Come see for yourself why so many have come to Trust the Queen!

Our Mission: Helping People Share Who They Are With The World.

Written by the company

Our Core Values
Always do the right thing. Value relationships above all. Innovate and have fun!

No Returns Necessary Guarantee

The Queensboro Promise

The Queensboro Promise
Mistakes get made. Everyone understands that. You ordered a wrong size, we used a wrong thread color. You gave us the wrong date, we sent it to the wrong address. And then there are issues that aren’t mistakes but just problems. A button falls off, UPS dropped your box in a puddle, you just don’t like the shirts you picked out.

If anything like this ever happens to you, just let us know. YOU DON’T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn’t matter. That’s our No Returns Necessary Guarantee.

We’ve been in business for over 40 years. We trust you and want you to Trust The Queen.

Contact info

4.9

Excellent

TrustScore 5 out of 5

30K reviews

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Rated 5 out of 5 stars

Perfect!

Shirts are excellent quality, exactly what I was looking for as far as personalization. Customer service is unmatched!!

February 10, 2026
Rated 5 out of 5 stars

Great customer service

My order came in perfect. Even though my order came later than the estimated time of arrival , I spoke to a representative, Sav who assured me it would come out that day and be delivered within days and it was. I really appreciate that kind of customer service. Also my order is great!

February 10, 2026

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