RISLA Reviews 4,221

A ton of documents are needed to refinance and consolidate my studen loans. However, they do their due diligence and are very helpful. Support helped me draft emails to ask my old student loan provide... See more

The representative was friendly and made the process quick and easy. If you’re questioning whether to make an appointment, do it! You don’t need to stress regarding whether you’re filling out the appl... See more

So far, RISLA has been great in helping refinance my student loan! I have never done this before, but the process with them seemed to be mostly smooth and easy, with clear communication. It was a litt... See more

Easy process from start to finish. Quick turnaround processing and approving loan with little intervention. I would like to comment on the website as it is becoming more difficult to navigate to f... See more

The College Planning Center is such an incredible resource! I've been going for help with FAFSA since my daughter started college in 2012. They always make the process so easy! I'm very grateful for t... See more

I am just so grateful that this service is provided for students and parents. I have been able to speak to the same few counselors in the past few years which is a testament to the fact that people e... See more

Courtney is AMAZING!!! So kind and knowledgeable! She made a challenging process as easy as possible!!! Had the pleasure of meeting with her year after year, and she always gave the same posit... See more

My daughter found this loan and I am a co-signer on it, however, my experience has been great! It was simple and fast, the rates are great, and I love that we are paying it immediately so that we can... See more

RISLA has been a lifesaver! I applied to college over 30 years ago, so now that it is time for my son to apply, I am way behind the times. I have met with both Mike Donnelly and Courtney McEntee and t... See more

The customer service has always been clear and reliable. I trust RISLA with a fair student college loan. We have more than 1 RISLA loan as the expenses of college were higher than planned for my daug... See more

RISLA has been a great resource for us and for both of our college students. From advice, to college admission help, to loans, they are fantastic!! Can't say enough good things about everyone we hav... See more

Courtney was very attentive and friendly. I made an error and phoned her back and she amended the mistake over the phone. Highly recommend her and RISLAto help with FAFSA application.

Online application is easy and you can track your progress. I have all three of my kids loans through RISLA. One time I had to call because I had a question and I was able to easily speak to a live p... See more

Our advisor helped us to get an appointment quickly. Her knowledge of both the computer system and the financial aid process made our application a speedy process. She was extremely professional and... See more

My first appointment was more a conversation and it was exactly the type conversation I need in my son college progress. I received the insurance that I needed to know that I’m in the right path and I... See more

They took our appointment over the phone to complete the FASFA. This was our 2nd year using them for help and they make it so easy. They go question by question with you so you know it’s done right. H... See more

you answered my questions clearly, gave good advice with all the information explained clearly. I respected the way that you allowed us to make our own conclusions on what loans would and wouldn't wor... See more

I met with Erin who explained the entire process of how thing will go over the next few months. She answered all my questions and was very patient with me. Her knowledge and her personal experience... See more

Great experience. Have had their help for 2 college students every year. I’d be lost without them. So kind, efficient. I even received a follow up call on the weekend to address a minor issue I h... See more

Required paperwork was extremely painful to get my hands on from the banks owning the loans for my refi. One particular RISLA employee Joe Morrissey was extremely helpful. I would have given up on t... See more

Marissa at CPC was awesome! We had no problems completing our FAFSA and CSS profiles for my kids! Very nice and conveniently located office with great staff!

I appreciate the fact that I was able to connect with RISLA, because they are a great financial institution and they took care of my case humanely. Their representatives are friendly and cordial and... See more

He was really respectful and straight forward with the questions. Insanely helpful and understanding and overall a really friendly person. I’ve been recommending RISLA to my friends and family after t... See more

Courtney was Awesome. My son has been lazy about the college apps and is waiting for someone to do it for him or say "during school" here is your time to do the college apps...that's not gonna happen... See more

It was easy to do, it was quick, whenever we had a question customer service was right there with an answer. We're going to save thousands in interest over the 5 year term of our loan. We should've do... See more

Talking to a person! I love that when I have a question I can call and talk to an actual person. Additionally, every person I have talked to has been kind and helpful. Thank you RISLA!

RISLA helped immensely with simplifying the financial aid applications - CSS and FAFSA. Make sure to make an appointment with them ahead of time. Thank you RISLA!!

RISLA was great to work with and made the entire process seamless for my son and I. Questions were answered in a professional and timely manner. Highly recommend RISLA!!

The CSS Profile is beyond stressful! Michael is amazing at what he does. He is very knowledgeable in his field. I am thankful that I had him to navigate through this process!!

The process was organized. It was easy to send the documents. The people were helpful. There was a lot of step by step instructions which is necessary for this type of transaction.

The process was clear and handled quickly. It was easy to provide additional documents as needed, and customer service was very nice and helpful.

RISLA had great communication and helped us get what they needed instead of just telling us what they needed… they helped us in the process.

My experience was great, I had one lady who was extremely nice and accommodating and helped me with my fasfa issues right away, she even gave a few dog toys away too.

Simple and quick process to get loan rates and estimated payment options which are better than anywhere else I looked. Loved the ability to select specific loans at existing lenders to payoff when ap... See more

RISLA answered all of our questions and it was a real person responding to us in phone calls and emails - not an automated response center.

Easy to navigate web site, short forms, and prompt responses from actual human beings. And a better interest rate overall.

Good communication, they stayed on top of signatures and let me know when my student hadn't signed when needed.

Abe and Suzanne at RISLA helped me immensely by getting my student loans refinanced at fixed interest rates

We process to apply was pretty simple and they helped us through the refinance process. We received a better rate and will pay off the loan in half the time.

Staff member Courtney was highly professional, knowledgable and personal. . All my questions were answered and matters resolved easily. A very postiive interaction. ,

I have used the services at the planning center to help with completing the FAFSA for both of my children. They are knowledgeable, punctual, professional, and make the process easy.

My experience was very smooth. I was able to make an appointment for the next day and get guidance on the financial loan process as a whole!

Courtney was amazing! Not only was she extremely knowledgeable and helpful but she was very caring and friendly. I felt like I was family not just a customer. Thank you!