TourRadar Reviews 9,841

I love the messaging feature and received great interaction from staff. (I am referring to the portal experience, not the chat.) The booking process was a bit confusing because the Q&A said I co... See more

Great first contact with tour radar. Excellent service throughout the booking procedure, even when we chose to postpone our trip. And then “Vacations to go” was exceptional throughout our trip in Egy... See more

The site is user friendly and response time is fast. I tried to book the same cruise via a local travel agent and can't get a response after 3 days. It took me only 15 minutes to finish the booking... See more

Hannah was a super contact, so really helpful and very responsive. She gave us great advice on getting our visas during the Lunar New Year period so that we would be ready to enjoy our tour.

Promo code was not made available until after we booked our trip. The website offered additional services such as pre or post hotel accommodations or finding airfare, but neither of these processes wo... See more

AB Voyages was good at answering my questions. I didn't know there was a completely separate link to view photos. Didn't find it until after I booked. I think if I had seen the photos earlier it... See more

A couple of issues , misunderstanding re mega sale price advertised , expiry and price charged at checkout . I queried and Operator quickly addressed , may have been a delay in app update but was soon... See more

Easy & confident to book online because TourRadar clearly mentioned each tour with start to end dates, locations & activities. Therefore Flight ticket also can book few months in advance. Just one da... See more

Jodiann was very helpful in getting our tour updated and changed to a better booking for the same travel dates. She also assisted my sisterinlaw to do the same. Thank you for the great customer ser... See more

These are great people to work with, friendly, accommodating and eager to walk you through the booking process. Also, follow up. I mistakenly checked the box for double room when I needed twin (2 beds... See more

Such an easy company to deal with even for folks with no tech prowess. I like being able to wishlist favorites and compare their details. Clear, quick processes. I've used them before and they answ... See more

First time we have booked a tour separately from the flights. Coordinating the two was a little more stressful than a tour where you just sign up, and it's all looked after. However, Tourradar has bee... See more

Booking experience was OUSTANDING!! Opearators were very patient with me in booking while trying to book flights to coincide to/from Canada & Kilimanjaro. Also booked an extension to Zanzibar whi... See more

Jody (Tour Radar) was very good & extremely helpful. Also, Giovanna (Tour Radar) was helpful too & took my final deposit of $132.82 for my booking instead of making me wait for Jody. I have referred... See more

System hangout @ point of payment. System reset/refresh caused data re-entry. After all, it still fit the category of "ease of use". However, our booking was cancelled as the Tour Operator unab... See more

I found it hard to believe an amazing deal with TourRadar. This is the first time to travel with them so I was a bit hesitant but since they have good reviews with Trustpilot, I believe it should be f... See more

Web site was a bit confusing but with the on line phone help I was able to sign up for out tour. I had a very hard time logging in to get the confirmation and was sent 4 temp codes which didn't work... See more

This tour was the absolute highlight of my entire Egypt trip. It truly felt like I saw the most important sites and the biggest highlights all in one day. The Grand Egyptian Museum—especially the... See more

A one stop shop to check all the tours available from everywhere, to everywhere, whatever duration works for you. However, had difficulty actually making a booking - the credit card details section re... See more

I booked a Tour, Italy City Break 5 Days Click Tours. Tour Starts Monday June 29, 2026 Ends Fri., July 4, 2026. I cancelled on Jan 19, 2026. I received a confirmation on Dec 3, 2025. I cancelle... See more

I asked some specific question about a one week tour of Croatia. This TourRadar representative could not answer one question. In fact she couldn't even find the tour on their own website. I gave her e... See more

Presha was absolutely marvellous in helping select my 3 Holidays!!! Only downside was that until Prisha made me aware that I must pay an extra £887.13 for local payment over and above my trip for... See more

Have had several bad experiences with this company. 1. I needed to cancel a tour 3 months in advance due to an emergency and they refused to give me a refund on my deposit (They blame it on the tour... See more

The discount offer was only valid for e.g. 7 participants; you only noticed this after you had already completed the 2nd-3rd booking step. Please make it clear and visible at top level of travel list... See more

Hurricane caused Jamaican tour problems. I had to contact them , just fobbed off to Tour Operator. Told to "postpone" which is not feasible from Australia. Said hotels not operating but when I ask... See more

We have recently completed the 10 Days Wonders of Turkey tour. During Day 6 and 7 we were stayed at the Abras Cave Hotel in Cappadocia. While we appreciated the unique experience of staying in a cave... See more

We booked a trip to Turkish through TourRader last October. We had a good time overall. Buses ,hotels,sightseeings were decent compare to $$ except guides. Other tour members in the same group felt... See more

Lots of obstacles starting with incorrect payment info; dates and various plans offered on line which WERE NOT accurate. Payment upon booking cut 7 months from final payment date, a SIGNIFIVANT cha... See more

Like:Allows for holding space, generally call centre is quick to reply emails Glitches: the app should allow for easy editing of detail- add or delete number of people/ birth dates etc: I could... See more

I really liked the fact that responses to my questions online were very quick. Overall, the booking experience was pretty efficient. However, it was a bit confusing working out whether I was deal... See more

Convoluted process. Endless emails between tourradar and tour company. Everything has to be checked. Tourradar sites not kept up to date. Tour departures offered every day, yet operators know... See more

TourRADAR did not vet the tour that I did in Senegal. Do not book thru this company. I have been dealing with the "internal review" for over a month. Nothing has been done. Book Intrepid or make sure... See more

They lay out the travel itinerary in a very descriptive manner so you will know if this is the type of tour you wish to take. They have a simple format to follow in booking and it is done in a fast an... See more

Very Great site.Well thought out and well programmed for once. Intuitive. Search easily a tour, very easy to book a tour and very fast confirmation from the tour operator like Intrepid and G-adventure... See more

Simply Amazing We've had a fantastic experience now with customising 3 trips through Tourradar. Extremely good communication always, very accommodating with our requests. We could not fault ou... See more

We just finished a 16-day Spirits of Vietnam, Cambodia and Thailand. Excellent and well balanced tour. The 3 star hotels were surprisingly good, situated in good locations, close to tourist objectiv... See more

Pros: Salwa, the tour operator addresses all my questions and responses very promptly. Also, a real person is always available to answer questions at Touradar whenever I call. Con: cancellation po... See more

So far our experience has been less than positive. As i did all of the communication on my iPhone the detailed information sent was so small print that i could not read it. i would like to receiv... See more

We took the Europamundo Nordic tour from Copenhagen to Vilnius. Generally well organized and efficient -- we got what was expected. But we were not happy that they switched hotels in Bergen and Stockh... See more

I could not complete complete Timeless Morocco tour on line. Even though there was no error in filling up, it did not accept my application. Then I have to call your representative to get the the tw... See more

The myriad of searching and filtering options in TourRadar's database has been key to planning a series of tours that fit our desired sites, time constraints and budget. I feel like I have left no st... See more

0 stars the operator “egypt tour pro” cancelled my cruise 3 days before it was supposed to start because one of their ships was damaged and the other one had burned down. they also said that... See more

Booked a tour for Vietnam with insurance overall cost $1800. We are going to Vietnam after a wedding in India that got cancelled so we cancelled our tour radar trip to Vietnam. We paid $1800 and just... See more

I’ve used tour radar for a trip to Japan and now Peru. They have been very responsive. For improvement, it would be nice if the automated line (before you speak to a representative) tells you the a... See more