Trust Electric Heating Reviews 347

A great experience to replace our radiators! From the initial visit through to installation, all staff were friendly and professional! We did have a slight blip with a fuse board but this was rectifi... See more

My Trust Electric Heaters were installed 1 week ago and I'm happy to report that every stage of the process, from quote to ordering and installation has been professional and trouble free. The... See more

Robbie was No1 and Finlay came a close second 😀 . Both lads are super friendly super efficient and knowledgeable. Nothing was too much trouble. The sales experience was good the team are hel... See more

Had 3 radiators installed and replaced existing oil filled electric heaters. Was sceptical at running cost of new ones I have to admit, but, so very pleased to have a much warmer home, at a much lowe... See more

Costa and Fin did a sterling job and went above and beyond. So polite and obliging. The heaters look great. As it is a holiday home, we’ve not had chance to test them properly and to be able to commen... See more

Just had 3 Neos radiators installed. They look fantastic and can already tell a difference compared to my old electric heaters! Matty & Lewis did a fantastic job installing them and explained h... See more

The engineers (Finlay and Lewis) were very personable as well as being very efficient. They removed our old storage heaters and installed our new radiators very quickly and cleanly. They were also v... See more

Ordered 3 heaters & a heated towel rail. Advised by salesman, Jay, that delivery & install would be done by Trust on same day & should take no more than a couple of hours. 1 failed install attempt, an... See more

Had my trust electric heaters fitted on Monday 27th October 2025 by Corey and Toby. Polite and courteous, throughout the process. The fitting was carried out efficiently and any mess was promptly deal... See more

Great experience from start to finish. Initial visit had no hard sell just facts and it all worked for us as we were getting rid of a coal fired aga in an area with no gas supply. Installation went wi... See more

The Trust Heating company were very efficient to deal with. The installers (Finlay and Corey) were first class and had the new radiator up and running within half an hour, despite a problem with a dia... See more

Lewis and Danny, the two engineers who fitted our heaters, did an excellent job, left everything clean and tidy and explained everything clearly. Time will tell how well the heaters work, but we... See more

My experience from the company was good but once installed, my electricity usage has almost tripled. This is compared to previous old storage heaters which we were told were not efficient. The codt of... See more

How lucky was I to discover this amazing company after having been let down, yet again, by Fischer Heating. Sue was so amiable but professional and answered all my queries, even over the Christmas hol... See more

My house is lovely and warm thanks to my new Trust radiators. They warm up quickly and the heat retention within the heaters is impressive. Matty and Josh were the fitters and they were fabulous. They... See more

From the 1st enquiry to arranging the install date Trust Electric kept us informed all the way. On the install day, they arrived when they said they would and removed our old heaters and install the... See more

Fitters Toby and Matty were great - work carried out quickly with consideration and little disruption. To early to say how effective heating will be though towel rail in small bathroom not really go... See more

The guys who installed my Radiators, Matty and Lewis, were polite, friendly and professional. Everything was neat and tidy and when it turned out my electrician hadn't made the fused spurs live, they... See more

Before the installation, plenty of updates of the order, installation dates, approx times etc, Brice & Toby, arrived, introducted then selves, listened to where we thought heaters would go, & got o... See more

Finley and Robbie were very professional, clean and efficient workers when they came to fit our new heaters today. They removed our old storage heaters without a fuss and took them away. Very friendly... See more

Distinct lack of customer care and commitment to provide customers with a fully functioning system. We’ve had problems since installation in 2025 and Trust ignore our requests to resolve our issues. I... See more

Ironic how I get asked to write a review after them having the pleasure of "warming up my home" the reason I was complaining is one of my rads is not warming my room ! Nice company to deal with initi... See more

From start to finish Trust have been amazing, super quick survey, installation date with in a month and on the day Danny and Josh were fantastic, even in the face of some old electric wiring. Once the... See more

Such an easy company to deal with especially Sue England who sorted out what I needed. I was purchasing the heater on behalf of an elderly customer and he's delighted with his new easy to use heater.... See more

Opted for a very hands off experience and they respected this. Radiators specced to my requirements for delivery only, and with no fuss they have delivered exactly what I wanted. A little more expe... See more

The whole process was brilliant. Dealing with real people, all from Yorkshire! Lots of updates, the installation was seamless and so quick. The radiator we’ve purchased is for a large kitchen diner ex... See more

Our experience of dealing with Trust Electric Heating, for the first time, was really good. Kelly couldn’t have been more helpful, nothing was too much trouble, providing us with a quote to accommodat... See more

The whole team were courteous and professional. A few teething issues with the noise of the heaters changing temperatures. But again lovely support from the team, to sort it out. Another minor issue... See more

Initial quote and consultation was great very friendly member of staff with no hard sell. Installation was quick and easy and Lewis and Matty were friendly and completed the work promptly. My only c... See more

Chris came over to assess our flat for Trust heating. He was the friendliest, loveliest guy and we had a nice time having him here. He did a very thorough assessment of our flat and our needs and his... See more

We have been trying for weeks to get all our new heaters to get up to the required temperatures. Engineers have been out 2 weeks ago. Still not acceptable. Still not satisfied . Now waiting for mor... See more

The whole experience with Trust has been easy and relaxed. Telephone conversations have been helpful and informative. My fitter Robbie was an excellent worker wasting no time and cleaning up when the... See more

Trust heating A excellent name for a excellent company.Robbie and josh did the fitting, all old units taken away. New radiators fitted all kept very clean.we needed a little extra done Which... See more

Good product, just a shame it took a long time to instal. When the fitters original arrived (21 Aug), they only had half the correct radiators (normal, not app/Wi-Fi enabled). A date was agreed fo... See more

Pros..... From the start we was visited by a trust rep that explained everything we needed to no. Everything was smooth from then on communication payments etc & I must say the heating & heaters a... See more

We are really happy with our heating installation. Finlay and Robbie kept us involved with info on when they might arrive on the day. They were quick, efficient, cheerful, and very polite. They even... See more

I bought two electric heaters to replace old night storage heaters. Engineers Matty and Josh did an excellent job with installation, and left both heaters in operation. Unfortunately, within 12 hour... See more

Marty and Lewis phoned to say they were on their way and they were brilliant they fitted the heaters in the positions where we wanted them. They were cleaned the are where they were working and left e... See more

Had my heater fitted today by Finlay & Robbie, and what great lads they were! Very friendly and they did a fantastic job, really impressed with their service. They took the time to explain the heaters... See more

Excellent service right from the first visit from the sales staff through to the actual fitting. Too early to say how well the radiators will do in keeping our un-insulated 1930's bungalow warm, howe... See more

Had my new Trust Electric Heating radiators fitted by Danny and Lewis today (28/10/25) So,so pleased with their fitting,mess free and explained and showed me at the end how to operate each radiator.... See more

I’ve been thoroughly impressed with the service from Trust from start to finish. Finlay and Carey who installed the radiators were knowledgeable ,friendly and worked efficiently. Nothing was too m... See more

OH MY, so I found this Company on Instagram and yeah yeah yeah of course you've got electric radiators that'll do the job ! I've got an old home so they're going to be the same as another well known m... See more

Matty and Lewis were due to come on the Friday but phoned and asked if they could come a day early as they had finished a job early. This was OK. They took just over an hour to install and commission... See more

Great product but not so good customer service. We had our fitting day booked but then it was changed by Trust. However we still got e mails telling us what time the fitters would be with us - on the... See more