Waterways Holidays Reviews 460

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Remarkably simple compared to other booking forms. I requested the size and date and voila! Form completed satisfactorily. I then telephoned your agent Mark who was extremely helpful and efficient.... See more

Rated 5 out of 5 stars

Arrived for briefing at 1pm then on to boat for instructions and guidance through first 3 locks then off we went on a fabulous weekend, and no rain😁. Well equipped barge nothing missing and better th... See more

Rated 5 out of 5 stars

We rang from Australia to book a 7 day narrowboat hire with Waterways Holidays.Trudi took our call and was excellent. She explained everything about the booking process and answered all our questio... See more

Company replied

Rated 5 out of 5 stars

I have just booked our holiday through waterways holidays and can't thank the ladies enough. I booked it on Friday night then got called out to work on Saturday Sunday Monday and Tuesday so was unabl... See more

Company replied

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Company details

  1. Boat Tour Agency
  2. Holiday Accommodation Service
  3. Holiday Apartment Rental
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Waterways Holidays specialise in offering self-drive boating holidays on the UK canals, rivers and Norfolk Broads. Offering over 1,800 boats from a choice of 80 different start locations in England, Scotland and Wales, we can find a holiday afloat to suit everyone. The types of boats offered include narrowboats, cruisers and yachts (both modern and traditional) and no previous boating experience is required as full instruction is provided at the start of your holiday. We also offer boating holidays on the waterways of France, Germany and Portugal for those looking to venture a little further afield.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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Rated 5 out of 5 stars

Nice company

Spoke to Trudy, very lovely lady! Gave me lots of information and answered any questions I had, looking forward to our trip 😊

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Remarkably simple compared to other…

Remarkably simple compared to other booking forms. I requested the size and date and voila! Form completed satisfactorily. I then telephoned your agent Mark who was extremely helpful and efficient.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

A pleasurable booking.

We booked the boat we thought would suit our needs and the next morning I got the confirmation phone call and all the necessary information. Payment was made and an easy trouble free experience was a pleasure to remember.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book.

Trudi & Amy very helpful and knowledgeable. All questions and requests dealt with quickly. Good website too. Everything clearly explained.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic holiday

First time on a narrow boat on the British canals. We received excellent help choosing the perfect spot for our holiday. We had 8 days in all and had a wonderful time on the Stratford up on Avon and The Grand Canal. All the locks where both hard work and great fun. We would like to do it again.

June 27, 2025
Unprompted review

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