We Fix Now Ltd Reviews 696

I had a repair today woth one of your colleague called Dany from southport at 96 upperwarwick street between 11:30/11:45am,i want to say is was very, polite and very frendly,quivk and done a very good Job.

Never use this company! Con artist! They will charge you one £1000 for 40 minutes work! They will use bully tactics to make you over pay! They will harass your phone, they will stay in your property! They not complete the job! Do yourself a favour and use anyone else! Evil company! Family owned! Pure and utter horrible! Don’t give your money to them! Let them waste away into not existence!

We have been scammed for a toilet leak issue caused by tissue, it was just a 10 mint job for the technician to clear it and for this he charged almost £500 which is really a shock and advised to claim the amount from landlord but the landlord refused to do and we lost this lum sum amount.

Kindly do not get trapped by calling this vendor.

Hi We Fix Now, just thought I would come on and give you a positive review and help clarify to other potential clients you are nothing to do with We Fix 24 who are absolutely a bunch of scammers. I have been scammed by them and done everything I can to expose them. Please lets all not use We Fix 24 and get them put out of business so other people avoid being scammed.

If there were a zero-star rating, I'd give it zero stars without hesitation! Charged £720 per hour. During the phone call, they only mentioned a call-out fee of £69 plus VAT, which seemed reasonable. However, upon arrival, they stated the inspection and repair fee was £599 plus VAT. As it was an extremely cold night and I didn't want to disappoint the tenant, I accepted this price.

What a rip off!

less than an hours visit, nothing resolvd and a £601 bill...absolutely shamefull...

DO NOT USE or confuse with others of similar name...

We Fix 24 LTD -Absolute Scammers !!! Pressure you into signing a contract for £399 per hour. Engineer disappeared for an hour ( which i was charged for ) said he had to go to Brixton for a part. Charged me £400 for a valve which has a retail price of £25 - now refuse to provide any receipt for the materials. I have asked several times for the receipt for the valve as this would validate the material cost and his location for the missing hour. Please avoid people !!!!

I was quoted £50 call out fee but as soon as the engineer arrived I was quoted £299 an hour and the engineer inevitably he went off to get a part which cost much more than market price. There was also a hidden admin fee so my bill for 2.5 hours was whopping £1,500.

DO NOT USE. This company has just fleeced me. Hidden charges, unecessary costs, overpriced. They rely on people panicking in an emergency. They charge an hourly rate and give you an estimate that is wildly under what it actually took them to complate the job. At over £400 an hour you expect expert plumbers, not someone who needs to do the job twice to fix it.

This review is for WE FIX 24 Ltd and not for we fix now Ltd.

Please do not use this company under any circumstances! Absolute scam!
The engineer attended my property following a flood to check all electrical components were safe. The electrician explained several items were damaged but they weren’t and this was confirmed by a second electrician who assessed the property afterwards. He essentially took 7 hours to change a couple of lights bulbs and a fire alarm. They are not transparent with costs and you are tricked into signing a contract. They fail to disclose all costs upfront and do unnecessary work.

Once the work had finished he sent me an invoice for £2,285! I was understandably distressed and confused. The engineer refused to leave my house until he received payment even though I explained I could not pay this amount. As a female living alone I found this experience frightening. This behaviour was coercive, intimidating and left me visibly distressed. They demonstrate aggressive commercial practices!
I am in discussion with the Ombudsman and would urge others to report this company too! I am also seeking legal advice. This company needs to be shut down immediately.

Amarjeet SINGH - is the apparent director and operates under several other companies. He also has a Chick burgers Ltd.

Please report!

I would not go near this company. They are deliberately misleading with their pricing and I feel they take advantage of people’s desperation in order to charge unreasonable prices. Their customer service at all levels was appalling. Emily in particular was very rude and either completely incompetent or simply misleading customers regarding services. Emily told me the plumbers set the hourly rate, but the plumber informed me that the rates are set by the company. This seems like a way of the company misleading customers into rendering their services, just to be stuck with ludicrous bills. They are deliberately avoiding being transparent with their prices just to get their plumbers through the door. Emily’s unclear information meant that I was not able to make a properly informed decision about the service.

My boiler needed urgent repair as no hot water or heating so I foolishly went with We Fix 24 Ltd without checking reviews. I was advised of a £50 call out which seemed reasonable and the engineer came within 30 minutes. In fairness he did a good job. But the final bill was astronomical - it included an "admin fee" of over £900 but as the engineer advised he had to remain until it was paid, plus I was working from home, I felt obliged to pay, so I paid in full there and then. Never use this company. They know and I know I was ripped off, so my prayer is they will eventually suffer for all the people they have ripped off. But beware and don't use We Fix 24 Ltd

This is a scam company. They are listed under different names to protect themselves 'We Fix Now Ltd', 'Swift Plumber' and 'London Plumbing and Heating Engineers'.
They quoted 50 for a call out charge and once they are there they take ages assessing the issue so that it goes over an hour. They then hit you with a bill for 350 which includes 'extra time' and an 'admission fee'. Of course I disputed this but the plumber won't leave until you pay the office. They then stop responding and won't send you quotes the next day. It seems like they run a scam for quick one time visits to charge customers hundreds and then won't go back to fix the issue.

Plummer worked very very hard until repair was complete, my only negatives were the bath panel wasn't put back on properly and my wall by the bath has been damaged.

Scammers, don't use thems at all. Bealive in negative reviews, if you don't want to pay thousands for 20 min visit and nothing been done

I was charged £440 for what turned out to be nothing more than fitting a washer. This included a £69 call-out fee, £259, and an admin fee on top. Completely unreasonable and exploitative for such a simple repair.

The engineer was fine and professional – no issue there. My complaint is with the company itself, which seems to operate under different business names and hides behind admin fees and inflated pricing.

I will never use them again and would strongly advise others to avoid. Totally unprofessional business practices.

Below reviews all accurate. They quote 50 for call out but then hourly rate is 100 and they tried to charge an additional admin fee taking total cost for a 5 minute job to over £200

The sub contractor who did the work got them to knock off the admin charge before I paid but still £180 for 5 mins work no new parts required.

Saving invoice as they are clearly claiming none of these reviews are accurate!

When I rang to enquire about a diagnosis, I was clearly told the cost would be £50. At no point was I informed that there would be additional charges for ‘out-of-hours service’, nor was any mention made of higher hourly rates or extra fees. I was simply advised that a plumber could come out within the next hour.

On the plumber’s arrival, we were prepared to pay the £50 as quoted. However, we were later shocked to receive an email stating a large hourly rate plus additional charges. This was never explained beforehand, and I believe the lack of transparency is misleading and unfair.

This situation left us feeling very uncomfortable in our own home and pressured into unexpected costs.

If I could have given 0 stars I would. The £60 call out fee seemed fair - the hourly rate thereafter was extortionate - but the leak was so bad I felt I had to go ahead and have it fixed - it took 4 hours, with 2 trips to a plumbing shop.... much theatricals when plumber was asking the admin staff to reduce the amount I owed - eg the call out fee - which shouldnt be extra as well as £120 admin (no idea what that was for!)

A dishonest company. I've been in medication and unable to process correctly. They charged £887 to change a valve on a boiler. The guy who came around left for a whole ro ensure he was there a second hour. I will now be taking legal advice given my health on the day.