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Company details

  1. Gaming service Provider
  2. Online Casino or Bookmaker

Written by the company

Das ist Wunderino.com - ein magisches Abenteuer. Unser Berg ist gefüllt mit tollen Spielen, welche deine Fantasien wahr werden lassen. Willkommen in der virtuellen Spieleautomatenwelt von Wunderino!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Verification took me about 3 days

Verification took me about 3 days, support replied within a 5 hours and mostly repeated the processing timeframe

February 3, 2026
Unprompted review
Wunderino.com logo

Reply from Wunderino.com

Hello,

Thank you for your feedback. We’re sorry to hear that the verification process took longer than expected.

Our support team aims to respond as quickly as possible, and verification times can sometimes take a few days depending on the documentation provided. We appreciate your patience during this process and are glad our team was able to assist you along the way.

Best regards,
The Wunderino Team

Rated 1 out of 5 stars

No words

No words , 👎👎👎👎👎👎👎👎

December 28, 2025
Unprompted review
Wunderino.com logo

Reply from Wunderino.com

Schade, dass du unzufrieden bist. Wenn du uns genauer schildern möchtest, was zu dieser Bewertung geführt hat, steht dir unser Support jederzeit zur Verfügung. Wir nehmen Feedback ernst und helfen gern weiter.

Viele Grüße,
Dein Wunderino Team

Rated 5 out of 5 stars

Finde ich super

January 19, 2025
Unprompted review
Wunderino.com logo

Reply from Wunderino.com

Vielen Dank für dein positives Feedback! Wir freuen uns, dass du zufrieden bist und wünschen dir weiterhin viel Spaß beim Spielen!

Rated 1 out of 5 stars

This is not gambling.

This is not gambling.
Its controlled, manipulated scam.

September 27, 2024
Unprompted review
Wunderino.com logo

Reply from Wunderino.com

Vielen Dank für dein Feedback. Wunderino wird regelmäßig von unabhängigen Behörden überprüft, um sicherzustellen, dass alles fair und transparent abläuft. Glücksspiel basiert immer auf Zufall, und unsere Spiele sind lizenziert sowie streng reguliert. Wenn du Fragen hast oder Unterstützung benötigst, hilft dir unser Kundendienst gerne weiter.

Rated 1 out of 5 stars

Started playing here yesterday

Started playing here yesterday, won 400 euro and requested a payout. They declined the payout, closed my account permanently now and do not respond anymore.

Clearly unserious and I’d recommend nobody to play here!

September 2, 2021
Unprompted review
Rated 1 out of 5 stars

i have make 2 transactions an first…

i have make 2 transactions an first drop have take the money from my bank account but not com to my profile and support wunderino say i have to weit 24-72h 😡😡😡😡😡😡😡😡 that it’s not my feel but i have to pay with time 🤢🤢🤢🤢🤢🤢🤮🤮🤮🤮

March 21, 2021
Unprompted review
Rated 1 out of 5 stars

The worst customer support ever

The worst customer support ever, waiting for 3 months at my Payout!

They have all my documents (all is correct) and the funny thing is that every time contacting support I get a different answer...

Lets see if I will ever see my money

March 15, 2021
Unprompted review
Rated 1 out of 5 stars

They did not pay bonus

They did not pay bonus. After contacting customer service they asked for another payment "becose of technical resons". Stay away from them fraud.

April 17, 2020
Unprompted review
Rated 1 out of 5 stars

What a stupid company...

Launching expensive misleading commercials Germanywide trying to lure in Customers with Bonus offers that only apply for Schleswig-Holstein state, one of the least populated states in Germany...how could you waste your money more stupid across several different sub-casino pages commercials that are not available to most customer their advertise to?...stay away from this Scam Casino...

August 20, 2019
Unprompted review
Rated 1 out of 5 stars

The company behind it changes

The company behind it changed, since then, it is a HUGE fraud! just as an example, if you get 20free spins, worth 0,15€ each, i won 0,30€! it is mostly like this! WARNING

June 18, 2019
Unprompted review
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