Just been into the corn exchange in Manchester on a solo business trip for one Nicola & the team were excellent A huge friendly & genuine welcome, the place looked great & had a great atmosphe... See more
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Laura (Store Manager) at Frederiksberg centre was friendly & accommodating. The store was clean, easy to navigate, changing rooms clean and had good privacy. Store music and lighting not aggressive, m... See more
Company replied
Always happy with the zizzifashion.com site’s browsing experience and the quick delivery options. As I have also purchased Zizzi items from the HEL shop, I already know what to expect in terms of mate... See more
Company replied
The quality of clothes went down over the years, however the prices have not. I ordered a jumper with half-zip, which turned u to be low quality. I have 2 jumpers with half-zip from Zizzi Active fro... See more
Company replied
Company details
Written by the company
Contact info
Kløvermarken 29, 7190, Billund, Denmark
- 69 16 59 19
- [email protected]
- www.zizzi.dk
4.7
Excellent
24K reviews
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Perfect
Just been into the corn exchange in Manchester on a solo business trip for one
Nicola & the team were excellent
A huge friendly & genuine welcome, the place looked great & had a great atmosphere about it & tje food was perfect
Really great experience
February 8, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Laura (Store Manager) at Frederiksberg…
Laura (Store Manager) at Frederiksberg centre was friendly & accommodating. The store was clean, easy to navigate, changing rooms clean and had good privacy. Store music and lighting not aggressive, massive plus! Really great experience, for a person who generally hates shopping :)
January 2, 2026
Unprompted review
Reply from Zizzi
Hi Mercedes
Thank you so much for taking the time to share such a thoughtful review. We are truly happy to hear that you had a great experience at our Frederiksberg Centre store. It means a lot to us that Laura made you feel welcome and well taken care of, and we will be sure to pass your kind words on to her.
We’re also glad that you appreciated the clean and easy to navigate store, the comfortable fitting rooms, and the calm atmosphere with pleasant music and lighting. Knowing that even someone who usually dislikes shopping had a really good experience is especially rewarding for us.
Thank you again for your lovely feedback.
All the best
Team Zizzi
Jeg er glad for at handle hos Zizzi…
Jeg er glad for at handle hos Zizzi både i forretningen og på nettet😊 og så er der god service 😊🌲
November 10, 2025
Unprompted review
Reply from Zizzi
Hej Birgitte,
Tusind tak for din varme anmeldelse. Det glæder os virkelig at høre, at du er glad for at handle hos Zizzi både i butikken og online, og at du oplever god service hver gang.
Vi sætter stor pris på, at du deler din oplevelse, og vi håber, du fortsat vil få glæde af både vores butikker og webshop.
Alt det bedste,
Team Zizzi
Had a problem to order
Had a problem to order. Emma from Zizzi had helped me by resetting my password etc. I felt well advised and heard. Thank you Emma. Now I can order as much as I please on your site with lovely and good quality clothes.
October 12, 2025
Unprompted review
Reply from Zizzi
Dear Erica,
Thank you so much for your wonderful review!
We’re delighted to hear that Emma was able to help you reset your password and get everything sorted so smoothly. It’s great to know that you felt well taken care of — that’s exactly the kind of service we aim to provide.
We’re thrilled that you can now enjoy shopping our collection with ease. Thank you for your kind words about our clothes and quality — and for being part of the Zizzi community!
All the best,
Team Zizzi
Easy online shopping experience
Easy online shopping experience. Excellent, prompt and helpful customer service.
September 8, 2025
Unprompted review
Reply from Zizzi
Hej Cynthia,
Tusind tak for de flotte 5 stjerner!
Det betyder rigtig meget for os at høre, at du har haft en god oplevelse i vores butik. Vi glæder os til at byde dig velkommen igen snart.
Med venlig hilsen
Team Zizzi
Good experience!
Always happy with the zizzifashion.com site’s browsing experience and the quick delivery options. As I have also purchased Zizzi items from the HEL shop, I already know what to expect in terms of material and sizing. The service is always quick and precise. I will definitely continue to be your customer. :)
August 13, 2025
Unprompted review
Reply from Zizzi
Hej Anne,
Tusind tak for din flotte 5-stjernede anmeldelse på Trustpilot – det betyder virkelig meget for os!
Vi er glade for at høre, at du har haft en god oplevelse hos Zizzi, og vi håber snart at byde dig velkommen igen.
Alt det bedste,
Team Zizzi
Always good experience!
April 11, 2025
Unprompted review
Reply from Zizzi
Kære Gala
Tusind tak for din flotte anmeldelse og de 5 stjerner – hvor er det dejligt at høre, at du har haft så positiv en oplevelse! Vi bliver altid glade, når vores kunder tager sig tid til at dele deres oplevelser med os.
Tak fordi du handler hos Zizzi – vi glæder os til at byde dig velkommen igen snart.
Alt det bedste,
Team Zizzi
Great service!
April 4, 2025
Unprompted review
Reply from Zizzi
Dear Randeep
Thank you so much for the 5 stars - it's great to hear that you had such a wonderful experience with us! We are always happy when our customers take the time to share their positive experiences.
Thank you for shopping at Zizzi - we look forward to welcoming you again soon.
All the very best,
Team Zizzi
I have been in the shop and found "my"…
I have been in the shop and found "my" size. After that buying on the net has been a real joy. No need to go to a shop and try on. I can just search out what I want and get it sent home. Fantastic! Also happy with fast delivery.
January 27, 2025
Unprompted review
Reply from Zizzi
Hi Eugenia,
Thank you for your wonderful feedback! We're so happy to hear that finding your size in-store has made online shopping a joy for you. It’s great that you can now easily pick what you want and have it delivered hassle-free. We're also glad that you appreciate our fast delivery!
We truly appreciate your support and look forward to serving you again.
All the best,
Team Zizzi
Really nice to always be able to find…
Really nice to always be able to find clothes in my size and that fit my shape well and that are actually nice! Quality is also quite good. I would say prices are a little higher than what I’m used to but it’s worth it.
October 22, 2024
Unprompted review
Reply from Zizzi
Hej Annika,
Thank you so much for your kind words! We're thrilled to hear that you find clothes that fit well and suit your style. It means a lot to us that you’re happy with the quality, and we appreciate your understanding regarding our pricing. We strive to provide pieces that are worth it in both fit and feel!
All the best,
Team Zizzi
The quality of clothes went down over…
The quality of clothes went down over the years, however the prices have not. I ordered a jumper with half-zip, which turned u to be low quality. I have 2 jumpers with half-zip from Zizzi Active from couple of years ago and I love them, but since then no product could match those two.
I also ordered T-shirt, but all T-shirts from Zizzi that have prints on, are made of cotton, and cotton is not flattering on any body bigger than XXS (regular size not Zizzi size). If only Zizzi could make T-shirts from 95% Viscose and 5% elastane - this combination gives a soft and flowy texture which looks so nice on bigger bodies.
I returned both garments.
July 26, 2024
Unprompted review
Reply from Zizzi
Hej Joanna,
Tak for din detaljerede feedback. Vi er kede af at høre, at du har bemærket et fald i kvaliteten af vores tøj gennem årene, og at dit seneste køb ikke levede op til dine forventninger. Vi sætter pris på din loyalitet og din ærlige indsigt, og vi beklager, at vores seneste produkter ikke har matchet den kvalitet.
Vær altid opmærksom på, at du altid kan kontakte vores kundeservice, hvis du er utilfreds med et køb.
Vi beklager ulejligheden og værdsætter din forståelse.
Alt det bedste,
Team Zizzi
Der er super god service og man får god…
Der er super god service og man får god kvalitet af tøj som passer til en.
May 10, 2024
Unprompted review
Reply from Zizzi
Hej Solvej,
Tak for din dejlige anmeldelse!
Vi gælder os til, at kunne betjene dig igen i fremtiden.
Venlig hilsen,
Team Zizzi
I never know my size when ordering…
I never know my size when ordering on-line and I ended up ordering clothes from Zizzi that were too large and had to be returned. The return instructions on their web page were clear. The goods were dispatched back to Zizzi and my money returned. I did have to email them to remind but the cash was back in my account 2 or 3 days later. My interactions with Zizzi staff were pleasant and courteous.
The clothes are nice, service is prompt, price isn't too bad. I will definately be back.
May 27, 2024
Unprompted review
Reply from Zizzi
Hi Geraldine,
Thank you for sharing your experience with us! We're glad to hear that you found our return process straightforward and that you received your refund promptly after reaching out. Ensuring a seamless shopping experience, from size selection to returns, is important to us.
We're thrilled that you liked our clothes and found our service prompt and courteous. Your positive feedback encourages us to continue delivering excellent service and stylish options at fair prices. We look forward to welcoming you back to Zizzi soon!
Best regards,
All the best,
Team Zizzi
I felt very well looked after by Zizzi´S staff
I felt very well looked after by Zizzi's staff when I made a mistake when ordering. Their feedback was friendly and personal and suggested a positive solution for me. Thumbs up and three hearts to Zizzi.
June 3, 2024
Unprompted review
Reply from Zizzi
Hi GG,
Wow, thank you so much for the amazing 5-star rating on Trustpilot!
We're thrilled to hear that you had such a fantastic experience with us. Your support means the world to us and it truly brightens our day knowing that we hit the mark for you.
If you ever need anything else or have any questions, feel free to reach out. We're always here to help!
Thanks again for choosing us and for taking the time to share your kind words.
All the best,
Team Zizzi
The customer service was excellent
The customer service was excellent. Swift response and solution when needed
April 15, 2024
Unprompted review
Reply from Zizzi
Hi Angelique
Thank you for your lovely review of our customer service!
We appreciate it very much.
Best regards,
Team Zizzi
Supper sted
March 23, 2024
Unprompted review
Reply from Zizzi
Hej Susanne,
Tusind tak fordi du har taget dig tid til at give os en fin anmeldelse.
Vi glæder os til at betjene dig igen i fremtiden,
Venlig hilsen,
Team Zizzi
Reply from Zizzi
Hej Lotte,
Mange tak for din anmeldelse!
Det glæder os at høre, at du har haft en hurtig ekspedition og god service. Vi er dedikerede til at levere effektiv og venlig service til vores kunder, og det er fantastisk at vide, at du har haft en positiv oplevelse med os. Din tilfredshed er vores mål, og vi er taknemmelige for din støtte.
Endnu en gang tak, og vi ser frem til at betjene dig igen i fremtiden! Hvis du nogensinde har spørgsmål eller brug for hjælp, er vores kundeserviceteam altid klar til at assistere dig.
De bedste hilsner,
Team Zizzi
Easily accessible and effective customer service chat
Great customer service! Quick reaction and helpful indeed! Now am looking for the further developments on my case and finally the reimbursement, but the customer service was indeed great in its initial reaction. Thank you!
December 12, 2023
Unprompted review
Reply from Zizzi
Hi Elina,
Thank you for taking your time to share your feedback with us. We're glad to hear that you've had a positive experience with our customer service team! Quick and helpful responses are important to us, and we appreciate your kind words.
Rest assured, our team will continue to assist you and keep you updated on the further developments of your case, including the reimbursement. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help!
Thank you for your support and patience.
All the best,
Team Zizzi
God kvalitet og nem net butik
December 8, 2023
Unprompted review
Reply from Zizzi
Hej,
Tak for din anmeldelse! Det glæder os at høre, at du finder vores produkter af god kvalitet, og at vores online butik er nem at bruge. Vi stræber altid efter at tilbyde både kvalitet og bekvemmelighed til vores kunder.
De bedste hilsner,
Team Zizzi
What’s not to love?
Great service. Fast delivery - largely free.
Wide selection of different styles - always something I like…and I don’t like much!
December 6, 2023
Unprompted review
Reply from Zizzi
Hi Pastry,
Thank you for sharing your feedback!
It's wonderful to hear that you've had a great shopping experience with fast delivery and a wide selection of styles to choose from. If you ever need assistance or have any questions in the future, don't hesitate to reach out. Enjoy your shopping at Zizzi, and have a fantastic day!
Warm regards,
Team Zizzi
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